RECORDS AND AUDIT ACCESS. 17.1 The Supplier shall keep and maintain until seven (7) Years after the date of termination or expiry (whichever is the earlier) of this Framework Agreement (or such other longer period as may be agreed between the Parties), full and accurate records and accounts of the operation of this Framework Agreement including the Services provided under it, the Call-Off Contracts entered into with Contracting Bodies and the amounts paid by each Contracting Body.
17.2 The Supplier shall keep the records and accounts referred to in Clause 17.1 above in accordance with Good Industry Practice.
17.3 The Supplier shall provide the Authority with a completed quarterly Self Audit Compliance Certificate in respect of each Contract Year of this Framework Agreement. The Self Audit Compliance Certificates shall be completed by a responsible senior member of the Supplier’s management team or by the Supplier’s external auditor. The Self Audit Compliance Certificate should confirm that tests have been completed to provide assurance that:
17.3.1 a representative sample of Orders are clearly identified as Framework Orders in the order processing/ invoicing systems and where required, Orders are correctly reported in the MI returns;
17.3.2 all Orders have been performed in accordance with the terms and conditions of this Framework Agreement;
17.3.3 all related invoices are completely and accurately included in the MI returns; and
17.3.4 all Charges to Contracting Bodies comply with Framework requirements on maximum mark-ups, discounts, charge rates, fixed quotes (as applicable).
17.4 The Supplier shall afford the Authority (or relevant Other Contracting Body), the Authority's representatives, the National Audit Office and/or auditor appointed by the Audit Commission ("Auditors") access to the records and accounts referred to in Clause 17.1 at the Supplier's premises and/or provide copies of such records and accounts, as may be required and agreed with the Authority (or relevant Other Contracting Body or Auditors) from time to time, in order that the Authority (or relevant Contracting Body or Auditors) may carry out an inspection including for the following purposes:
17.4.1 to verify the accuracy of Charges (and proposed or actual variations to them in accordance with this Framework Agreement) and/or the costs of the Supplier (including Sub-Contractors);
17.4.2 to review the integrity, confidentiality and security of the Personal Data held or used by the Supplier;
17.4.3 to review ...
RECORDS AND AUDIT ACCESS. The Customer shall use reasonable endeavours to ensure that the conduct of each audit carried out pursuant to Schedule 7 (Records and Audit Access) of the Framework Agreement does not unreasonably disrupt the Supplier or delay the provision of the Services save insofar as the Supplier accepts and acknowledges that control over the conduct of audits carried out by the Auditor(s) is outside of the control of the Customer. The Parties agree that they shall bear their own respective costs and expenses incurred in respect of compliance with their obligations under Schedule 7 (Records and Audit Access) of the Framework Agreement unless the audit reveals a Material Breach by the Supplier in which case the Supplier shall reimburse the Customer for the Customer’s reasonable costs incurred in relation to the audit. Neither Party shall be liable to the other Party for any delay in performing, or failure to perform, its obligations under this Contract (other than a payment of money) to the extent that such delay or failure is a result of a Force Majeure Event. Notwithstanding the foregoing, each Party shall use all reasonable endeavours to continue to perform its obligations under this Contract for the duration of such Force Majeure Event. However, if such Force Majeure Event prevents either Party from performing its material obligations under this Contract for a period in excess of fifteen (15) consecutive Calendar Days either Party may terminate this Contract with immediate effect by notice in writing to the other Party. Any failure or delay by the Supplier in performing its obligations under this Contract which results from any failure or delay by an agent, Sub-Contractor or Supplier shall be regarded as due to a Force Majeure Event only if that agent, Sub-Contractor or Supplier is itself impeded, as in the case of an Affected Party, by a Force Majeure Event from complying with an obligation to the Supplier. If either Party becomes aware of a Force Majeure Event or occurrence which gives rise to or is likely to give rise to any such failure or delay on its part as described in Clause 23.1.1 it shall immediately notify the other by the most expeditious method then available and shall inform the other of the period during which it is estimated that such failure or delay shall continue. The Supplier shall not have the right to any payment from the Customer under this Contract where the Supplier is unable to provide the Services and/or Deliverables because of a Force M...
RECORDS AND AUDIT ACCESS. The Provider shall make and maintain full and accurate records and accounts of the operation of this Framework Agreement including the Services provided under it, the Call-Off Contracts entered into with Customers and the amounts paid by Customers until the latest of: the expiry of a period of twelve (12) Months following termination or expiry of the Framework Agreement; or the expiry of a period of twelve (12) Months following the date on which the Provider ceases to provide Services under any Call-Off Contract. the Provider shall keep and provide such records and accounts (together with copies of the Provider's published accounts) during the Term and for a period of six (6) years after expiry of the Term to the Authority (or relevant Customer) and the Auditor. The Provider shall keep the records and accounts referred to in Clause 19.1 above in accordance with good accountancy practice. The Provider shall afford the Authority (or relevant Customer) and/or the Auditor access to such records and accounts relating to the operation of this Framework Agreement as may be required from time to time upon reasonable notice and subject to reasonable confidentiality undertakings. The Authority shall use reasonable endeavours to ensure that the conduct of each Audit does not unreasonably disrupt the Provider or delay the provision of the Services pursuant to the Call-Off Contracts, save insofar as the Provider accepts and acknowledges that control over the conduct of Audits carried out by the Auditor is outside of the control of the Authority. The Authority (or the relevant Customer) will use reasonable endeavours to ensure that all audits are carried out during normal business hours (Monday to Friday, 9-5) and on reasonable notice. Subject to the Provider's rights of confidentiality, the Provider shall on demand provide the Auditor with all reasonable co-operation and assistance in relation to each Audit, including: - all information requested by the Auditor within the scope of the Audit; reasonable access to sites controlled by the Provider and to equipment used in the provision of the Services; and access to the Staff. The Parties agree that they shall bear their own respective costs and expenses incurred in respect of compliance with their obligations under this Clause 19., unless the Audit reveals a Material Default by the Provider in which case the Provider shall reimburse the Authority for reasonable costs incurred in relation to the Audit.
RECORDS AND AUDIT ACCESS. C7-18-1 The Provider shall keep and maintain until six (6) years after the date of termination or expiry (whichever is the earlier) of this Framework Agreement (or as long a period as may be agreed between the Parties), full and accurate records and accounts of the operation of this Framework Agreement including the Services provided under it, the Call-Off Contracts entered into with Contracting Bodies and the amounts paid by each Contracting Body. C7-18-2 The Provider shall keep the records and accounts referred to in Clause 17.1 above in accordance with good accountancy practice. C7-18-3 The Provider shall afford UK SBS (or relevant Contracting Body) and/or the Auditor such access to such records and accounts as may be required from time to time. C7-18-4 The Provider shall provide such records and accounts (together with copies of the Provider's published accounts) during the Term and for a period of six (6) years after expiry of the Term to UK SBS (or relevant Contracting Body) and the Auditor. C7-18-5 UK SBS shall use reasonable endeavours to ensure that the conduct of each Audit does not unreasonably disrupt the Provider or delay the provision of the Services pursuant to the Call-Off Contracts, and acknowledges that control over the conduct of Audits carried out by the Auditor is outside of the control of UK SBS. C7-18-6 Subject to UK SBS's rights of confidentiality, the Provider shall on demand provide the Auditor with all reasonable co-operation and assistance in relation to each Audit, including:- C7-18-6-1 all information requested by the Auditor within the scope of the Audit; C7-18-6-2 reasonable access to sites controlled by the Provider and to equipment used in the provision of the Services; and C7-18-6-3 access to the Staff. C7-18-7 The Parties agree that they shall bear their own respective costs and expenses incurred in respect of compliance with their obligations under this Clause 17, unless the Audit reveals a Material Default by the Provider in which case the Provider shall reimburse UK SBS for UK SBS's reasonable costs incurred in relation to the Xxxxx.XX SIGNING AND RETURNING THIS FRAMEWORK AGREEMENT THE PROVIDER AGREES to comply with all the terms of this legally binding Framework Agreement (Agreement Ref: MR130001). The Parties hereby acknowledge and agree that they have read this Framework Agreement and its Schedules and by signing below agree to be bound by the terms of this Framework Agreement.
RECORDS AND AUDIT ACCESS. 1The Supplier shall keep and maintain until seven (7) Years after the date of termination or expiry (whichever is the earlier) of this Framework Agreement (or such other longer period as may be agreed between the Parties), full and accurate records and accounts of the operation of this Framework Agreement including the Goods and Services provided under it, the Call-Off Agreements and/or Lease Agreements entered into with Contracting Bodies and the amounts paid by each Contracting Body.
RECORDS AND AUDIT ACCESS. 22.1.1 The Customer shall use reasonable endeavours to ensure that the conduct of each audit carried out pursuant to Schedule 7 (Records and Audit Access) of the Framework Agreement does not unreasonably disrupt the Supplier or delay the provision of the Services save insofar as the Supplier accepts and acknowledges that control over the conduct of audits carried out by the Auditor(s) is outside of the control of the Customer.
22.1.2 The Parties agree that they shall bear their own respective costs and expenses incurred in respect of compliance with their obligations under Schedule 7 (Records and Audit Access) of the Framework Agreement unless the audit reveals a Material Breach by the Supplier in which case the Supplier shall reimburse the Customer for the Customer’s reasonable costs incurred in relation to the audit.
RECORDS AND AUDIT ACCESS. 14.1. The Supplier shall keep and maintain, until the later of:
14.1.1. seven (7) years after the date of termination or expiry of this Framework Agreement;
14.1.2. seven (7) years after the date of termination or expiry of the last Call Off Contract to expire or terminate;
14.1.3. such other date as may be agreed between the Parties, full and accurate records and accounts of the operation of this Framework Agreement, including the Call Off Contracts entered into with Contracting Bodies, the Services provided pursuant to the Call Off Contracts, the amounts paid by each Contracting Body under the Call Off Contracts and those supporting tests and evidence that underpin the provision of the annual Self Audit Certificate and supporting Audit Report.
14.2. The Supplier shall keep the records and accounts referred to in Clause 14.1 in accordance with Good Industry Practice and Law.
14.3. The Supplier shall provide the Authority with a completed annual Self Audit Certificate in respect of each Contract Year within two Months of the end of that Contract Year. Each Self Audit Certificate shall be completed by a responsible senior member of the Supplier’s management team or by the Supplier’s external auditor and the signatory must be professionally qualified in a relevant audit or financial discipline.
14.4. Each Self Audit Certificate should be based on tests completed against a representative sample of 10% or 100 transactions (whichever is smaller) and should provide assurance that:
14.4.1. Orders are clearly identified as such in the order processing and invoicing systems and, where required, Orders are correctly reported in the MI Reports;
14.4.2. all related invoices are completely and accurately included in the MI Reports;
14.4.3. all Charges to Contracting Bodies comply with any requirements under the Framework on maximum xxxx-ups, discounts, charge rates, fixed quotes (as applicable); and
14.4.4. an additional sample of twenty (20) public sector orders identified from the order processing and invoicing systems as orders not placed under this Framework Agreement have been correctly identified as such, an appropriate and legitimately tendered procurement route has been used to place those orders, and those orders should not otherwise have been routed via centralised mandated procurement processes executed by the Authority.
14.5. Each Self Audit Certificate should be supported by an Audit Report that provides details of the methodology applied to complete the r...
RECORDS AND AUDIT ACCESS. 31.1 The Supplier shall keep and maintain for [seven (7)] Years after the date of termination or expiry (whichever is the earlier) of the Contract (or as long a period as may be agreed between the Parties), full and accurate records and accounts of the operation of the Contract including the Goods and Services provided under it, and the amounts paid by the Customer.
RECORDS AND AUDIT ACCESS. 28.1 The Supplier shall keep and maintain, during the Contract Period and for twelve (12) months after the expiry of the Contract Period or following termination of the Contract (or as long a period as may be agreed between the Parties), full and accurate records and accounts of the operation of the Contract including the Services provided under it, and the amounts paid by the Customer.
28.2 The Supplier shall keep the records and accounts referred to in clause 28.1 above in accordance with Good Industry Practice and generally accepted accounting principles.
28.3 The Supplier shall on request afford the Customer, the Customer's representatives and/or the Auditor access to such records and accounts as may be required by the Customer from time to time.
28.4 The Supplier shall provide such records and accounts (together with copies of the Supplier's published accounts) during the Contract Period and for twelve (12) months after the date of termination or expiry of the Contract to the Customer and the Auditor.
28.5 The Customer shall use reasonable endeavours to ensure that the conduct of each audit does not unreasonably disrupt the Supplier or delay the provision of the Services save insofar as the Supplier accepts and acknowledges that control over the conduct of audits carried out by the Auditor is outside of the control of the Customer.
28.6 Subject to the Customer's rights in respect of Confidential Information, the Supplier shall on demand provide the Auditors with all reasonable co-operation and assistance in relation to each audit, including:
28.6.1 all information requested by the Customer within the scope of the audit;
28.6.2 reasonable access to sites controlled by the Supplier and to equipment used in the provision of the Services; and
28.6.3 access to the Staff.
28.7 The Parties agree that they shall bear their own respective costs and expenses incurred in respect of compliance with their obligations under this clause 28, unless the audit reveals a material Default by the Supplier in which case the Supplier shall reimburse the Customer for the Customer's reasonable costs incurred in relation to the audit.
RECORDS AND AUDIT ACCESS. 15.1. The Supplier shall keep and maintain, until the later of:
15.1.1. seven (7) years after the date of termination or expiry of this Framework Agreement;
15.1.2. seven (7) years after the date of termination or expiry of the last Call Off Agreement to expire or terminate;
15.1.3. such other date as may be agreed between the Parties, full and accurate records and accounts of the operation of this Framework Agreement, including the Call Off Agreements entered into with Contracting Bodies, the Goods and/or Services provided pursuant to the Call Off Agreements, and the amounts paid by each Contracting Body under the Call Off Agreements.
15.2. The Supplier shall keep the records and accounts referred to in Clause 15.1 in accordance with Good Industry Practice and Law.
15.3. The Supplier shall provide the Authority with a completed annual Self Audit Certificate in respect of each Framework Year of this Framework Agreement. The Self Audit Certificates shall be completed by a responsible senior member of the Supplier’s management team or by the Supplier’s external auditor.
15.4. The Supplier shall, during the period referred to in Clause 15.1, afford the Authority (or Other Contracting Body who is a party to a Call Off Agreement), and/or the Authority's representatives, and/or the National Audit Office and/or auditor appointed by the Audit Commission (each of whom shall for the purposes of this Clause 15 be an "Auditor") access to the records and accounts referred to in Clause 15.1 at the Supplier's premises and/or provide copies of such records and accounts, as may be required and agreed with any of the Auditors from time to time, in order that the Auditor may carry out an inspection, including for the following purposes:
15.4.1. to verify the accuracy of Charges (and proposed or actual variations to them in accordance with this Framework Agreement), and/or the costs of the Supplier (including Sub- Contractors);
15.4.2. to review the integrity, confidentiality and security of the Personal Data held or used by the Supplier;
15.4.3. to review the Supplier's compliance with the Data Protection Legislation in accordance with this Framework Agreement and any other Laws;
15.4.4. to review the Supplier's compliance with its continuous improvement obligations and its benchmarking obligations set out in Framework Schedule 7 (Value for Money);
15.4.5. to review the Supplier's compliance with its security obligations;
15.4.6. to review any books of accounts kept by the S...
