Company and Contact Information. It is your responsibility to keep the information and key contact details we use to communicate with you up to date through the app or online account. This includes but is not limited to email addresses, phone numbers, and company address.
Company and Contact Information. Changes regarding Contractor’s company and/or contact information should be submitted no later than five (5) business days of the change to the OGS Contract Administrator.
Company and Contact Information. Nine23 is a privately held, limited company, registered in England with number: 08118696, and address: 0 Xxxxxxx Xxxx, University of Southampton Science Park, SO16 7NP Nine23 Ltd holds insurance for: Professional Indemnity, Employers Liability, Public & Products Liability, Buildings/Tenants Liability, Contents at premises (Computers), Contents at premises (Other), Contents away from premises, Business Interruption (Loss of Income), Business Interruption (Increased Cost of Working), Legal Expenses for a sum of £2,000,000 each claim except Public & Products Liability which is covered by £5,000,000. Company and Contact Information 3 How We Work 7 Our Model 7 Define - your problem 7 Build - your solution 7 Manage - your service 7 SECTION ONE: OVERVIEW 8 Executive Summary of the service 8 Service summary in detail 9 Service description 9 Service Features 9 Service Benefits 9 Who needs Platform FLEX? 11 How it works 12 Features: 12 Commercials and pricing 13 Service pricing model 13 Hosting options 13 Minimum contract period 13 Termination 14 Financial recompense 14 User interface customisation 14 Service integration 14 Maintenance and lifecycle management 14 Data restoration/Service migration 14 Customer responsibilities 14 SECTION TWO: RATIONALE 15 Why choose Nine23? 15 SECTION THREE: COMPLIANCE 17 Information Assurance 17 Accreditation 18 Cloud Security Principles 18 SECTION FOUR: SERVICE LEVEL MANAGEMENT 19 Role and Responsibilities 19 Measurement of service 19 Service Exclusions 19 Exceptions 19 Service Improvement Plan 20 Roles and Responsibilities 20 Service Desk 20 Service Desk Escalation Process 21 Scope 21 Incident Management 21 Roles and Responsibilities 21 Change Control 22 Problem Management 22 Roles and Responsibilities 22 Protective Monitoring 22 Patch Management 23 Backup/restore 23 Ad-Hoc Requests / Projects 23 APPENDICES 24 Appendix i: Platform FLEX Service Management 24 Service Summary 24 Items outside scope of Support 24 Responsibilities 25 On-boarding process 25 Off-boarding process 26 Service provisioning 26 Service Availability 26 Service Desk Core Service Hours 27 Incident Priority Criteria 28 Service Requests 29 Reporting 29 Appendix ii: Support Services & 30 Training 30 Support service level agreement 30 Scope of service support 30 Service support procedure 30 Support escalation procedure 31 Project Management 31 Development 31 Infrastructure 31 Further information 31 Our Model Today’s digital environment is increasingly complex with ma...
Company and Contact Information. A. COMPANY INFORMATION (REQUIRED)
B. CONTACT INFORMATION (REQUIRED)
C. BUSINESS PRINCIPAL(S) (REQUIRED for companies incorporated less than five years ago, sole proprietors and partnerships) SECTION 2: DECLARATION OF ACCEPTABLE USES X. XXXXX-XXXXX-XXXXXX ACT (GLBA) ACCEPTABLE USES (REQUIRED - CHECK ALL THAT APPLY - AT LEAST ONE MUST BE CHECKED)
Company and Contact Information. It is Your responsibility to keep the information and key contact information We use to communicate with You up to date through the App or Online Account (or other customer portal as advised to you from time to time). This includes but is not limited to email addresses, phone numbers, company address, Tax/VAT, and registration details as locally applicable. Your contact address details must be a legitimate business address or residential address of the primary contact; it must not be an IWG Center address (or other business center address).
