CONSUMER ASSISTANCE Sample Clauses

CONSUMER ASSISTANCE. Experian will perform the consumer assistance function for consumers located in the Affiliate Leased Zip Code Area. Affiliate will refer all such consumers to Experian's National Consumer Assistance Center for assistance.
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CONSUMER ASSISTANCE. In addition, to the core requirement to provide seamless, “no wrong door,” multi-portal consumer assistance and support related to Exchange eligibility and enrollment activities, federal law and regulations require that exchanges have an accessible consumer assistance service function and tools that provide for a toll-free consumer assistance call center, Internet web site with specified information and functionality, including information about and access to navigators, and referrals to appropriate and available consumer assistance programs in the state. The basic program goals of the Exchange consumer assistance function will be to help consumers navigate health coverage and delivery systems, secure access to needed services, guarantee consumer protections and consumer rights, and resolve problems that arise post-enrollment. As a foundation, the Exchange will build outreach, consumer engagement, and accountability processes with its contracted health plans to ensure that consumers get timely assistance with eligibility questions and plan enrollment issues, and, once enrolled, access to needed services and assistance with problem resolution. The work to ensure effective and timely consumer assistance from issuers participating in the Exchange will build on and need to be coordinated with existing state law on health plan appeals and grievance and oversight by state insurance regulators, CDI and DMHC. In addition, the Exchange will establish processes to ensure that individuals enrolled in Exchange programs who have problems at any point in the process get timely resolution to their concerns, and have appropriate support. Complaint and problem monitoring systems will also be important sources of information for the Exchange to identify systemic problems and build a culture of continuous quality improvement. During the period of the Level I grant (1.2) , the California Exchange will work with state partners and stakeholders to accomplish these goals. Coordination will be essential to the design and implementation of a consumer assistance function which builds on and coordinates with existing state, regional and local consumer assistance programs but is not duplicative. The California Exchange will work with CHHS, CDI and DMHC, and with other state agencies involved with consumer assistance, including DHCS, MRMIB, the Office of the Patient Advocate, and stakeholders, to analyze data from existing programs, including data from the federally-funded Consumer As...
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Related to CONSUMER ASSISTANCE

  • Further Assistance Award Recipient will provide assistance reasonably requested by the Company in connection with actions taken by Award Recipient while employed by the Company, including but not limited to assistance in connection with any lawsuits or other claims against the Company arising from events during the period in which Award Recipient was employed by the Company.

  • Directory Assistance Service shall provide up to two listing requests per call, if available and if requested by Freedom's End User. BellSouth shall provide caller- optional directory assistance call completion service at rates set forth in BellSouth's General Subscriber Services Tariff to one of the provided listings.

  • Mutual Assistance Each party shall assist the other in complying with all applicable requirements of the Data Protection Legislation. In particular, each party shall:

  • Regulatory Assistance Provider will permit regulators with jurisdiction over BFA or any BFA Recipient to examine Provider’s activities relating to its performance under this Agreement and the Services. Subject to Section 17.6, Provider will cooperate and provide all information reasonably requested by the regulator in connection with any such examination and provide reasonable assistance and access to all equipment, records, and systems requested by the regulator relating to the Services.

  • Financial Assistance Subject to the terms and conditions contained herein, the Director hereby grants to the Recipient financial assistance, as established in this section, for the sole and express purpose of paying or reimbursing the eligible costs certified to the Director under this Agreement for the completion of the Project.

  • Technical Assistance The State agrees to provide technical assistance regarding the State’s rules, regulations and policies to the Sub- Recipient and to assist in the correction of problem areas identified by the State’s monitoring activities.

  • Audit Assistance Each of the Parties and their respective Subsidiaries are or may be subject to regulation and audit by a Governmental Authority (including a Taxing Authority), standards organizations, customers or other parties to contracts with such Parties or their respective Subsidiaries under applicable Law, standards or contract provisions. If a Governmental Authority, standards organization, customer or other party to a contract with a Party or its Subsidiary exercises its right to examine or audit such Party’s or its Subsidiary’s books, records, documents or accounting practices and procedures pursuant to such applicable Law, standards or contract provisions, and such examination or audit relates to the Services, then the other Party shall provide, at the sole cost and expense of the requesting Party, all assistance reasonably requested by the Party that is subject to the examination or audit in responding to such examination or audits or requests for Information, to the extent that such assistance or Information is within the reasonable control of the cooperating Party and is related to the Services.

  • Financing Assistance O&M Contractor shall cooperate with Owner in connection with Owner’s efforts to obtain and maintain any Financing. Without limiting the generality of the foregoing, O&M Contractor: (a) shall execute such typical documents as an operations and maintenance contractor executes in a project finance transaction or as Owner reasonably requests in connection with obtaining and maintaining any Financing, including a consent to assignment and any certifications and opinions required with respect to the Financing in form and substance reasonably acceptable to O&M Contractor, Owner and the Project Lender; (b) shall deliver to Owner and the Project Lender information customarily provided in connection with a project financing in format and content mutually acceptable to the Parties regarding the financial capability of O&M Contractor and shall facilitate reasonable inspections of the Site; (c) shall, at Owner’s reasonable request, attend and participate in presentations to actual and potential Project Lenders; (d) hereby authorizes Owner to (i) provide this Agreement to potential Project Lenders (subject to Section 17.5), and (ii) include a description of the material provisions of this Agreement in any offering circular or document required for the Financing and/or, if the Financing must be registered or otherwise disclosed in accordance with Applicable Law, that Owner may, after consultation with O&M Contractor, file this Agreement as an exhibit to such registration statement or other disclosure; (e) at Owner’s request, shall reasonably cooperate with the independent engineer and any rating agencies or credit enhancement entities associated with a Financing; (f) at Owner’s request, shall reasonably cooperate in connection with tax-exempt Financing or any Financing or other arrangements effected to reduce taxes on the Project or the work, which cooperation shall not include, or be considered or deemed to be, tax advice or planning; and (g) shall provide Owner and the Project Lenders with legal opinions of counsel regarding the execution, delivery and validity of this Agreement, absence of conflicts, and the legal status of O&M Contractor, as Owner or any Project Lender may reasonably request in connection with obtaining and maintaining the Financing, provided that Owner shall reimburse O&M Contractor for any third-party expense reasonably incurred in providing such opinions.

  • Relocation Assistance The Uniform Relocation Assistance and Real Property Acquisition Policies Act of 1970, (42 U.S.C. § 4601), prohibits unfair treatment of persons displaced or whose property has been acquired because of Federal or Federal-aid programs and projects.

  • Litigation Assistance Except when it would constitute a direct conflict of interest for BA, BA will make itself available to assist CE in any administrative or judicial proceeding by testifying as witness as to an alleged violation of HIPAA, the HITECH Act, the Privacy or Security Rule, or other law relating to security or privacy.

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