Key Responsibilities Stakeholder Perspective. Be aware of the E & CP Business Plan and particularly the Unit’s Plan with its implications for service delivery, key objectives and budgetary implications. Assist in the achievement of the Key Performance Indicators (KPI's) in the Business/Unit Plan. Communicate appropriately with key stakeholders; clients, parents and advocates, staff and other services. Assist in the collection of information for the Individual Plan (IP) for specific client(s). Assist in the systematic implementation and training: and data collection for each IP goal for specific client(s) in the Unit. Individual Service Needs: Recognise the needs of each client through implementing the IP and related client training. Assist in the provision of programs and routines in the Unit that support the goals of a client’s IP. Resolve staff, client and consumer complaints and conflicts in accordance with Association policy, guidelines and procedures. Provide personal care for clients, including assistance with toileting, feeding, and self-care. Administer medication in accordance with Association Policy. Assist in managing client money in accordance with Association Policy. Service Delivery: Assist clients to access work, venues and activities as and when required. Support appropriate work options and flexible services within the client’s own community. Assist the clients to achieve independence in daily routines and activities. Provide opportunities for clients to exercise choice and be included in decision making about their own life. Assist the clients to use visual supports for their receptive and expressive communication. Leadership: Model appropriate behaviour for clients in the Unit. Meet regularly with the Site Supervisor and Team Leader to review programs and plans for their work within the Unit. Attend and participate in staff meetings, training sessions and other relevant forums. Service Development: Deliver services in an effective and professional manner consistent with the relevant DSA Standards, and Association policies, guidelines & procedures. Assist in the collection of data for the designated quality improvement process. Identify personal training needs and with the Supervisor, develop annual, competency based, training objectives. Understand Occupational Health and Safety obligations as per legislation and the Association Policies. Participate in consultative processes as required to protect the health of themselves, fellow staff, clients and the public by following appropria...
Key Responsibilities Stakeholder Perspective. Understand the Unit’s Business Plan, and strive to implement actions related to service delivery, and key objectives. Demonstrate action and input contributing to the achievement of the Key Performance Indicators (KPI's) in the Business/Unit Plan. Communicate appropriately with key stakeholders; clients, parents and advocates, staff and other services. Collect data for the Business/Unit Plan. Collect and analyse information for the Individual Plan (IP) for specific clients. Undertake the systematic implementation and training; and data collection for each IP goal for specific clients in the Unit. Internal Business Perspective: Develop their client’s IP's in accordance with AANSW guidelines and agreed methodology. Co-ordinate the delivery of programs, routines and training that assist in achieving each client’s individual IP goals. Resolve staff/client and consumer complaints and conflicts in accordance with Association policies, guidelines and procedures. Provide personal care for clients, including assistance with toileting and feeding, and monitor and report on progress. Oversee the administration of medication for relevant clients, with Association Policy. Assist in managing client money in accordance with Association Policy. Service Delivery: Coordinate the access by clients to work options, venues and activities. Arrange the provision of flexible services within the client’s own community. Provide & monitor the training of clients to achieve independence. Co-ordinate and monitor the provision of opportunities for clients to exercise choice and for their inclusion in decision-making. Develop and use visual supports for their receptive and expressive communication. Leadership: Guide, influence and model appropriate behaviour for clients and other staff in the Unit. Contribute to meetings and forums as required. Meet regularly with the Supervisor/Team Leader to review programs and plan the work within the Unit. Attend and contribute in staff meetings, training and other forums as required. Undertake on the job training and induction for new and inexperienced Grade 1 staff in relation to their specific clients. Service Development: Deliver services in an efficient, effective and professional manner consistent with the relevant DSA Standards and legislation, and Association Policies. Collect and collate data on the reliability training and monitoring of the designated quality improvement process. Implement and score monthly designated quality improvement p...
Key Responsibilities Stakeholder Perspective. Understand the E&CP Business Plan and particularly the Unit’s Plan, and demonstrate its impact for service delivery and key objectives. Demonstrate actions and input into the achievement of the Key Performance Indicators (KPI's) in the Business/Unit Plan. Communicate appropriately with key stakeholders; clients, parents and advocates, staff and other services. Contribute data and input into development of the Business/Unit Plan. Monitor the collection, collation and analysis of information for the Individual Plan (IP) for clients. Internal Business Perspective: Monitor the development and monitoring of client IP's in accordance with Association guidelines and agreed methodology. Act as a resource for the delivery of programs, routines and training in the Unit that assists in achieving each client’s individual IP goals. Where necessary assist in the resolution of staff/client and consumer complaints and conflicts in accordance with Association policies, guidelines and procedures. Contribute to the development and review of the Association’s policies, guidelines and procedures. Ensure that staff are skilled in the provision of personal care for clients in the service, including assistance with toileting and feeding. Monitor, collect data and report on results where necessary. Ensure staff are able to administer client medication within the unit in accordance with Association Policy and ensure correct documentation is kept. Assist in managing client money in accordance with Association Policy Lead and monitor the training of clients to achieve some degree of independence. Communication Strategy: Ensure that staff communicate with clients of the organization appropriately. All communications between clients and colleagues is appropriate to individual needs and the situation and promotes achievement of organisational objectives. Coaching in effective communication is provided to staff as required. Relevant work related networks and relationships are maintained as required to ensure client needs and organizational objectives are met. Monitor the provision of opportunities for clients to exercise choice and for their inclusion in decision-making. Train the clients and staff to use visual supports for receptive and expressive communication. Ensure that all forms of communication with clients, families and colleagues reflect an understanding and respect for individual difference and need. Ensure that workplace instructions are carried out within agreed time frames.
