Organisational Competencies. Patient Focused Is dedicated to meeting the expectations and requirements of patients; gets first-hand patient information and uses it for improvements in products and services; acts with patients in mind; establishes and maintains effective relationships with patients and gains their trust and respect Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain. Drive for Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Rose Specific Competencies Decision Quality Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgement; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions. Listening Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees. Organisational Agility Knowledgeable about how organisations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organisations. Informing Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organisation; provides individuals information so that they can make accurate decisions; is timely with information. Problem Solving Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers. Business Acumen Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, technology; and information affecting his/her business and organisation; knows the competition; is aware of how strategies and tactics work in the marketplace. Relationship Skills Adept at building strong and trusted relationships across all key stakeholders with the purpose of being able to influence change and motivate people across the Southern Health System to take responsibility for en...
Organisational Competencies. Customer Focus Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind .Establishes and maintains effective relationships with customers and gains their trust and respect. Integrity and Trust Is widely trusted. Is seen as a direct, truthful individual. Can present the unvarnished truth in an appropriate and helpful manner. Keeps confidences. Admits mistakes. Doesn’t misrepresent him/herself for personal gain. Drive for Results Can be counted on to exceed goals successfully. Is constantly and consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. Role Specific Competencies Planning Accurately scopes out length and difficulty of tasks and projects. Sets objectives and goals. Breaks down work into the process steps. Develops schedules and task/people assignments. Anticipates and adjusts for problems and roadblocks. Measures performance against goals. Evaluates results. Interpersonal Savvy Relates well to all kinds of people – up, down, and sideways, inside and outside the organisation. Builds appropriate rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can defuse even high-tension situations comfortably. Priority Setting Spends his/her time and the time of others on what's important. Quickly zeros in on the critical few and puts the trivial many aside. Can quickly sense what will help or hinder accomplishing a goal. Eliminates roadblocks. Creates focus. Key Relationships Internal • Southern DHB staff • Managers at all levels of the organisation External • Patients and whanau • Visitors • Stakeholders Knowledge, Experience and Skills required • Minimum level 2 NCEA. • At least 2 years clerical administration experience. • High standard of interpersonal communication skills, including written and verbal. • Knowledge of office systems and procedures. • Evidence of good literacy and numeracy skills. • Excellent computer skills, including knowledge of Microsoft Word, Excel and Outlook (e-mail). • Ability to understand and follow written or verbal instructions. • Sets high standards of performance. • Ability to work well in a team and xxxxxx good interpersonal relationship. • Willing to support and assist other staff as required. • Respect the privacy of individuals when dealing with personal information. • High stand...
Organisational Competencies. Patient Focus Dedicated to meeting the expectations and requirements of patients, acts with patients in mind, establishes and maintains effective relationships with patients, with an ability to gain their trust and respect. Integrity and Trust Widely trusted, can present the truth in an appropriate and helpful manner, keeps confidences, admits mistakes and works honestly without personal gain. Drive For Results Can be counted on to meet and succeed goals successfully, steadfastly pushes self and others for results, team orientated and enthusiastic. Role Specific Competencies Managing diversity Manages all patients effectively, recognising patients as equals whilst meeting individual needs, having the appropriate interpersonal skills to ensure access to the same standard of care regardless of their nationality, culture, disability, illness, age or gender etc., support equal and fair treatment and opportunity for all. Priority Setting Ability to focus on what is important, identify tasks in order of priority, promote efficiency and quality, and recognise patients and colleagues time. Have an ability to adapt to different goals, with an aim to eliminate roadblocks and create fluidity. Problem Solving Logic and established processes are used to solve difficult problems and achieve effective solutions, looking beyond the obvious to find answers and consider more than one answer. KEY RELATIONSHIPS Within Southern DHB External to Southern DHB • AHS&T Professional Leaders (PLs) • Clients, patients, families, whanau and caregivers • Multidisciplinary colleagues working in interprofessional ways • Services from the community, funding bodies, student or intern clinical liaison staff • Operational manager • Primary care - GPs, other medical staff • AHST Professional Development Facilitator • Relevant professional organisations • Administration staff • Other service providers • Relevant external services/organisations/stakeholders PERSON SPECIFICATION: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Post graduate qualification in Cardiac Ultrasound (QUT or DMU), others considered. • Qualified Cardiac Physiologist Experience • Experienced unsupervised echocardiographer • Paediatric scanning experience Credentialing • CPRB or MRTB registration and APC (or ability to obtain for overseas applicants) Knowledge and Skills: • Perform and report adult and paediatric scans • Perform congenital imaging • Structural and procedural cardiac imag...
Organisational Competencies. Patient Focus Is dedicated to meeting the expectations and requirements of all patients/consumer; gets first hand patients/consumer information and uses it for improvements in products and service delivery; acts with patients/consumer in mind; establishes and maintains effective relationships with patients/customers and gains their trust and respect. Integrity and Trust Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain. Managing Diversity Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes; hires variety and diversity without regard to class; supports equal and fair treatment and opportunity for all. Drive For Results Can be counted on to exceed goals successfully; Is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Role Specific Competencies Motivating Others Creates a climate in which people are motivated and want to do their best; can motivate many team or project members; empowers others to achieve desired results; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working with. Decision Quality Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgement; sought out by others for advice and solutions. Informing Provides the information people need to know to do their job and to feel good about being a member of the team, unit, and/or the organisation; provides individuals with information in a timely manner to make accurate decisions. KEY RELATIONSHIPS
