Performance Monitoring and Review.
(a) (Performance monitoring) The department may at any time carry out monitoring of the AFP's operations and compliance with the Funding Agreement including compliance with applicable Laws and the Program Guidelines (Performance Monitoring).
(b) (Carrying out monitoring) The department will carry out Performance Monitoring by any means including by requesting a self-assessment by the AFP, monitoring and/or auditing all records of the AFP and any other information provided by the AFP, by attending the AFP's site(s) and interviewing the AFP's Personnel. This includes giving access to correspondence and reports from anyone relating to the services or the use of Funding. This Performance Monitoring may be carried out by any person authorised by the department (who may include external contractors).
(c) (Assistance by AFP) The AFP will provide all assistance, information or access required by the department to enable the Performance Monitoring to be carried out within the requestedtimeframe.
(d) (Site visits with notice) The Performance Monitoring may include a department representative, on at least 48 hours’ notice, visiting any AFP site related to the Project and inspecting records relating to the Funding.
(e) (Access to records) The Performance Monitoring may also require the AFP to:
(i) make, on 7 days written notice, all records in relation to the performance of the Project or Funding available for inspection by a department representative. In doing so, the AFP must provide all necessary assistance to the department representative in carrying out the inspection;
(ii) permit and assist the department representative to make such copies of any records as the department representative considers appropriate.
Performance Monitoring and Review. 5.1 The monitoring and review process will be a joint activity between Connexions and the Institution with the aim of ensuring:
5.1.1 the best service possible to young people;
5.1.2 the most effective use possible of the resources available;
5.1.3 that any issues relating to the delivery of the Service are resolved;
5.2 Connexions Sandwell will provide access to monitoring and performance information and will review performance annually or more regularly as appropriate.
Performance Monitoring and Review. 6.1 CONTRACTOR’s performance will be monitored and reviewed by ADMINISTRATOR. CONTRACTOR shall cooperate and assist ADMINISTRATOR in monitoring performance. ADMINISTRATOR will conduct case reviews as part of an on-going evaluation of CONTRACTOR’s performance.
6.2 ADMINISTRATOR may use a variety of inspection methods to evaluate CONTRACTOR’s performance, including, but not limited to:
6.2.1 Random sampling of program activities, including a review of case files;
6.2.2 Activity checklists and random observations;
6.2.3 Inspect output items on a periodic basis as deemed necessary;
6.2.4 Monthly statistical reports;
6.2.5 PARTICIPANTS’ complaints and/or PARTICIPANTS’ questionnaires; and
6.2.6 Complaints received by CONTRACTOR.
6.3 ADMINISTRATOR may require corrective action plans when it is determined that services are performed unsatisfactorily during the review period. CONTRACTOR shall remedy the performance defects within the time period specified in the corrective action plan. Nothing in this section shall limit the COUNTY’s ability to terminate this Agreement pursuant to Paragraph 42.
6.4 Performance evaluation meetings will be conducted by ADMINISTRATOR as necessary.
Performance Monitoring and Review. The Service Provider is committed to providing a high quality service. The Service Provider will continuously review the standard of service delivered to Education Providers, both in terms of meeting time and quality commitments. The performance of individual practitioners is reviewed through a structured programme of supervision and appraisal. Where requested, the Service Provider will provide information that shows what activities have been provided by the designated EP or Specialist Teacher. The Service Provider welcomes the views and suggestions of Education Providers regarding the Services and encourages Education Providers to communicate their suggestions either via their designated EP, Specialist Teacher, a member of the service provider’s senior leadership team, or the annual service evaluation form. Any complaints regarding the services should be made to the designated educational psychologist or specialist teacher in the first instance and then to a member of the service provider’s leadership team, if a mutually-acceptable resolution cannot be agreed the complaint will then be investigated promptly and where a need for service improvement is revealed, full details will be provided of the action taken.
Performance Monitoring and Review. The monitoring and review process will be a joint activity between PCC and London PHA with the aim of ensuring: o the best service possible to customers o the most effective use possible of the resources available o that issues relating to the provision of and the delivery of the Service. – and, where appropriate, the condition and use of the building where the Service is undertaken – are resolved.
Performance Monitoring and Review. (a) (Performance monitoring) The Department may at any time carry out monitoring of the AFP's operations and compliance with the Funding Agreement including compliance with applicable laws and the Guidelines (Performance Monitoring).
(b) (Carrying out monitoring) The Department will carry out Performance Monitoring by any means including through ‘census’ information collection processes or other data collection processes, by requesting a self-assessment, monitoring and/or auditing records of the AFP and any other information provided by the AFP, by attending the AFP's premise
Performance Monitoring and Review. 22 CONTRACTOR’s performance will be monitored and reviewed by 23 ADMINISTRATOR. CONTRACTOR shall cooperate and assist ADMINISTRATOR in 24 monitoring performance. ADMINISTRATOR will conduct case reviews as part of an on-going 25 evaluation of CONTRACTOR’s performance.
Performance Monitoring and Review. The Contractor‟s Manager will be required to present a report each week to the OSM covering the following issues: All tasks completed in the previous 7 days. Changes in the perceived risk in country. Names of all deployed personnel on a weekly basis, stating location. Status of all Staff (sick absence, leave, out of station etc). Status of the aircraft operated by the Contractor on behalf of the Authority Tasks forecast for the next week. Any other issues. The Contractor should submit a monthly report to the Authority‟s Operations Team within its Afghanistan Department in London and British Embassy Defence Section / OSM. The Contractor‟s performance during the Contract will be subject to regular reviews by British Embassy Kabul and the FCO Afghan Dept Ops Team which will ensure that a consistently high standard of performance is maintained by the Contractor and to provide the Contractor with the opportunity to formally make known any concerns that they may have concerning the execution of the Contract. This will include regular formal meetings between both parties.
Performance Monitoring and Review. The process of performance monitoring, evaluation and reporting against the targets will be as follows:
i. The DPME will prepare a report card on progress with the targets in the respective agreements for the benefit of the President
ii. In preparation of the scorecard, DPME will obtain initial progress reports with supporting evidence from your department.
iii. The progress report should provide a succinct summary of progress, current and emerging issues, key actions required or key actions taken, early warning of risks as well as decisions or recommendations to be taken forward and any other comment on progress.
iv. The report and data will be analysed and validated and a draft scorecard will be produced by XXXX. This will be discussed with your department to resolve queries before finalisation. Validation will also include random onsite visits by DPME to verify if delivery took place and within the specifications as set out in the agreement. The DPME will prepare the scorecard which includes key issues affecting delivery, early warning risks and emerging policy issues for the President a copy of which will be sent to you prior. In the instance where performance is sub-optimal, a meeting between the President and Minister will be convened. The outcome of the dialogue will be an agreement between the President and Minister on areas of improvement (the remedial actions). These will be incorporated in the performance score-card of the next performance review. It is only in the case of under-performance that the President may take any action he deems necessary. Over and above this Cabinet will closely monitor the overall implementation of the 2019 - 24 MTSF. In this regard you are expected to table bi-annual progress reports to Cabinet on progress with regards to your commitments in the MTSF. It will not be sufficient to state in these reports that a particular action has been implemented. What must also be reported on is what the implementation of the action led to in terms of a result or the likely value it would create for society. Your officials will need to collect administrative data that will allow oversight on progress and make these available to DPME when requested. DPME will triangulate this data with budget expenditure data and output level indicators, where available, and provide its own progress reports to Cabinet. The bi-annual progress reports will also form the basis of the meetings between the President and Ministers to identify and tackle o...
Performance Monitoring and Review. 1CONTRACTOR’s performance will be monitored and reviewed by ADMINISTRATOR. CONTRACTOR shall cooperate and assist ADMINISTRATOR in monitoring performance. ADMINISTRATOR will conduct case reviews as part of an on-going evaluation of CONTRACTOR’s performance.
