TECHNICAL SUPPORT OBLIGATIONS Sample Clauses

TECHNICAL SUPPORT OBLIGATIONS. NMR and NRI shall each provide technical support with respect to the NRI Proprietary Software and the use of such software by Panel Members pursuant to this Section 2.2. NMR and NRI shall reasonably coordinate their efforts in performing their respective technical service obligations hereunder so as to minimize technical problems encountered by Panel Members and raise the installation and cooperation rates among Panel Members. (a) NMR shall provide "front-line" technical support to Panel Members in connection with their installation, use and maintenance of the Collection Software. Such support services shall include providing hotline telephone service to Panel Members, trouble shooting to correct errors, bugs and incompatibilities in the Collection Software and similar technical support. If NMR is unable to resolve any such technical problems, it shall refer them to NRI for resolution pursuant to Section 2.2(b). NMR shall provide NRI with a written monthly report describing all problems reported to NMR under this Section 2.2(a) and their resolution. (b) NRI shall provide, at its own cost and expense, back-up technical support to Panel Members, technical training and assistance to NMR personnel and technical support with respect to the Collection Software as follows: (i) NRI shall provide backup technical support to NMR and/or Panel Members, as and when requested by NMR, with respect to technical problems that NMR is unable to initially resolve under Section 2.2(a). NRI shall respond to all such requests for assistance as promptly as practicable in order to maximize participation rates among Panel Members and facilitate NMR's maintenance of the Household Panel. NRI shall provide NMR with a written monthly report describing all outstanding bugs/incompatibilities and the estimated resolution dates therefor. (ii) NRI shall provide up to four three day sessions per calendar year of technical training to NMR personnel at no cost to NMR at NMR's facilities. NRI shall be responsible for all expenses of its personnel providing training, including without limitation, lodging and food. (iii) To assist NMR in raising the installation and continued cooperation rate among Panel Members, NRI shall make such improvements, enhancements and modifications to the Collection Software as may be reasonably necessary and technically possible at reasonable expense from time to time in order to (A) minimize the occurrence of conflicts between the Collection Software and typical sys...
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TECHNICAL SUPPORT OBLIGATIONS. 5.1 Reseller Training and Support. Reseller shall be responsible for the training and support of Customers and may subcontract for such training and support of Customers with Alpha in the manner and at the cost set forth in Exhibit E hereto. 5.2 Reseller Maintenance. Reseller shall be responsible for the maintenance of the Products to Customers under current paid-up maintenance contracts and shall not represent or suggest that Alpha will be responsible for the maintenance of the Products. For purposes of this Agreement, maintenance shall mean customer support and problem resolution which does not require or otherwise call for source code modification. Reseller or any Customer shall have the option to contract with Alpha for software maintenance support services ("Technical Support Services"), in which case Alpha shall provide Technical Support Services for the Products in the manner and at the cost set forth on Exhibit E hereto by telephone, fax or electronic transmission from Alpha's offices on a timely basis.
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TECHNICAL SUPPORT OBLIGATIONS. Seller's contractual obligations incurred prior to the Closing Date for technical and product support pursuant to the Assumed Contracts described on Schedule 2.1.3 (the "TECHNICAL SUPPORT OBLIGATIONS");
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TECHNICAL SUPPORT OBLIGATIONS. 5.1 As part of SAC's technical support of the Products, SAC will endeavor to cause the Products to operate in substantially the same manner as described in the Specifications. SAC, at its own expense, upon receipt of written notice from Inter-Con, will endeavor to make all adjustments and modifications necessary to cause the Products to so operate and furnish the documentation and other material as to the modification to Inter-Con. 5.2 SAC shall further be obligated to provide the following: 5.2.1 Advise and consult about the Products and their applications. 5.2.2 Advise and consult regarding the manufacturing of the Products including, but not limited to, the design of the Products for manufacturing efficiency and cost reduction, as well as the ease of conducting quality assurance and testing. 5.2.3 Advise and consult regarding competitive products and new technical improvements and innovations to enable the Products to remain competitive. 5.2.4 Advise and consult on the selection of independent contract manufacturers. 5.3 With the approval of Inter-Con, which approval shall not be unreasonably withheld, and as the second aspect of SAC's technical support of the Products, SAC may suggest suitable and durable substitute components to the extent any specific components of the Product are not suitable or durable or are not available because of obsolescence, short supply or other reasons. If any such suggested substitution requires redesign of the Products, then such redesign shall be deemed to be a change to the Specifications of the Products. SAC shall furnish appropriate documentation as to substituted components. 5.4 SAC's technical support of the Products shall be to and for the benefit of Inter-Con only, and (except as otherwise agreed to by SAC and Inter-Con) shall not be to or for the benefit of any of Inter-Con's customers. 5.5 In the event changes to the Specifications become necessary or otherwise requested, the same shall not be part of SAC's obligations of technical support, but instead shall be the subject of a subsequent and mutually agreed upon development agreement.
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TECHNICAL SUPPORT OBLIGATIONS. Following the Closing, Seller shall provide Purchaser with a reasonable best effort amount of technical support (up to 10 hours per month) to Purchaser in connection with Purchaser’s understanding the technology covered by the Patents and the claims set forth in the Patents.
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TECHNICAL SUPPORT OBLIGATIONS. BioStar shall provide technical assistance and support to its customers who purchase the Products.
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TECHNICAL SUPPORT OBLIGATIONS. Logicalis will use commercially reasonable efforts to provide the following technical support to Customer (“Technical Support”): 3.1. Assist with support issues raised by Customer including but not limited to issues raised as problem notifications, user training inquiries, billing questions, provisioning issues, and other support issues unrelated to the operation of the PWaaS. 3.2. Requests for Support should include the name and contact information of person reporting problem, the description of the problem and symptoms, including: (i) date/time incident first observed; (ii) exact location of issue, if applicable; (iii) ICCID number(s) of SIM(s) involved, if applicable; (iv) device status in P5G Service platform; (v) steps taken to attempt to resolve problem; and (v) use of the Cisco incident reporting form if available. 3.3. Logicalis, not Cisco, will receive support calls relating to the P5G Service (as defined in the P5G Service SLA in Section I) if Customer experiences or observes a service alert or issue with the P5G Service. 3.4. Logicalis will triage reported issues to identify source of the alert (e.g., RAN issue, core issue). In-depth technical support for the P5G Service may require direct engagement with Cisco. If Customer determines that a problem does not arise from its devices and applications, Customer may seek assistance from Logicalis to determine if the problem is connectivity related and Logicalis, in turn, may seek assistance from Cisco as needed. 3.5. Logicalis will contact Cisco as it deems appropriate to troubleshoot and resolve reported issues with the P5G Service and components to the P5G Service that are manufactured by Cisco. 3.6. Unless otherwise stated in a SOW, due to dependencies on third parties (including Cisco), Logicalis makes no time to respond or time to resolution time commitments and will endeavor to provide respond to and assist with resolutions on a commercially reasonable effort basis.
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TECHNICAL SUPPORT OBLIGATIONS. MDI shall provide technical assistance and support to its customers, including support for customer product evaluations as outlined in Appendix C.
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TECHNICAL SUPPORT OBLIGATIONS 
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Related to TECHNICAL SUPPORT OBLIGATIONS

  • Support Obligations From and after the Closing, except as set forth in this Agreement or any other Transaction Document, Buyer will use commercially reasonable efforts to promptly (i) cause Seller, Seller’s Affiliates and all sureties to be unconditionally released in full from any liability or obligation in respect of any surety or performance bond or similar ancillary obligation or amount issued for the account of Seller or any of Seller’s Affiliates or in connection with any liability or obligation of Seller or any of Seller’s Affiliates and that is listed on Section 6.3 of the Disclosure Schedule (“Insured Bonds”), without further recourse to any such Person and (ii) replace each Insured Bond with one or more surety or performance bonds or letters of credit or other forms of security, in amounts and on terms satisfactory to the applicable Governmental Authority or other beneficiary to guarantee the reimbursement of such Governmental Authority or other beneficiary of any amounts paid by it under or in respect of the applicable Insured Bond following the Closing, which bond(s) will remain in full force and effect the underlying liability or obligation has been unconditionally released or extinguished in full. If any Insured Bond is not unconditionally released or extinguished in full at or prior to the date that is ninety (90) days after the Closing Date in accordance with the foregoing sentence, Buyer shall provide such financial assurances to Seller or the providers of such Insured Bond, as may be reasonably requested by Seller or such bond or other financial guarantee provider; provided, that following the Closing, Seller and Seller’s Affiliates will have no obligation to pay any renewal fee or premium in respect of any Insured Bond. Buyer will indemnify and hold harmless any Seller Indemnified Party from and against any Losses suffered or incurred by them in connection with any of the foregoing Insured Bonds from and after the Closing, including any expenses or fees incurred in connection with any such Insured Bond being called or terminated.

  • Child Support Obligation Under Section 231.006(d) of the Texas Family Code regarding child support, Contractor certifies that the individual or business entity named in this Contract and any related Solicitation Response is not ineligible to receive the specified payment and acknowledges that the Contract may be terminated and payment may be withheld if this certification is inaccurate. If the certification is shown to be false, Contractor may be liable for additional costs and damages set out in 231.006(f).

  • Credit Support Obligations (i) Delivery Amount, Return Amount and Credit Support Amount.

  • Delinquent Child Support Obligations A child support obligor who is more than 30 days delinquent in paying child support and a business entity in which the obligor is a sole proprietor, partner, shareholder, or owner with an ownership interest of at least 25 percent is not eligible to receive payments from state funds under an agreement to provide property, materials, or services until all arrearages have been paid or the obligor is in compliance with a written repayment agreement or court order as to any existing delinquency. The Texas Family Code requires the following statement: “Under Section 231.006, Texas Family Code, the vendor or applicant certifies that the individual or business entity named in this contract, bid, or application is not ineligible to receive the specified grant, loan, or payment and acknowledges that this contract may be terminated and payment may be withheld if this certification is inaccurate.”

  • Technical Support State Street will provide technical support to assist the Fund in using the System and the Data Access Services. The total amount of technical support provided by State Street shall not exceed 10 resource days per year. State Street shall provide such additional technical support as is expressly set forth in the fee schedule in effect from time to time between the parties (the “Fee Schedule”). Technical support, including during installation and testing, is subject to the fees and other terms set forth in the Fee Schedule.

  • Technical Support Services 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • FINANCIAL SUPPORT 3.1 The individual support from Erasmus+ EU funds for the mobility period is EUR […], corresponding to EUR […] per month and EUR […] per extra days. The final amount of Erasmus+ EU funds for the mobility period shall be determined by multiplying the number of months of the mobility covered by Erasmus+ EU funds specified in article 2.4 with the rate applicable per month for the receiving country concerned. In the case of incomplete months, the financial support from Erasmus+ EU funds is calculated by multiplying the number of days in the incomplete month with 1/30 of the unit cost per month. [Institution to select if applicable and complete with specific rules if needed: The financial support other than Erasmus+ EU funds for the mobility period is EUR […].] 3.2 [NA/institution shall select Option 1 or Option 2] [Option 1: [In addition, the participant shall receive […] EUR as a contribution for travel.] [For zero-grant participants, the contribution for travel should be 0] [Option 2: [In addition, the institution shall provide the participant with travel support in the form of direct provision of the required travel support services. In such case, the institution shall ensure that the provision of services will meet the necessary quality and safety standards.] 3.3 The reimbursement of costs incurred in connection with special needs, when applicable, shall be based on the supporting documents provided by the participant. 3.4 The financial support may not be used to cover similar costs already funded by EU funds. 3.5 Notwithstanding article 3.4, the grant is compatible with any other source of funding including revenue that the participant could receive working beyond his/her studies/traineeship as long as he/she carries out the activities foreseen in Annex I. 3.6 The financial support or part thereof shall be repaid if the participant does not carry out the mobility activity in compliance with the terms of the agreement [NA to complete with specific recovery rules if needed]. If the participant terminates the agreement before it ends, he/she shall have to refund the amount of the grant already paid, except if agreed differently with the institution. However, when the participant has been prevented from completing his/her mobility activities as described in Annex I due to force majeure, he/she shall be entitled to receive at least the amount of the grant corresponding to the actual duration of the mobility period. Any remaining funds shall have to be refunded, except if agreed differently with the institution. Such cases shall be reported by the institution and accepted by the National Agency.

  • Additional Obligations of Applicant Section 8.1.

  • Additional Support Under this Agreement, there shall be: (check one)

  • Administrative Support Services Fees Within forty-five (45) days of the end of each calendar quarter or at such other period as deemed appropriate by the Distributor, the Fund will make payments in the aggregate amount of up to 0.25% on an annual basis of the average during the period of the aggregate net asset value of the Shares computed as of the close of each business day (the “Service Fee”). Such Service Fee payments received from the Fund will compensate the Distributor for providing administrative support services with respect to Accounts. The administrative support services in connection with Accounts may include, but shall not be limited to, the administrative support services that a Recipient may render as described in Section 3(b)(i) below.

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