Unplanned Downtime Sample Clauses

Unplanned Downtime. Vendor has monitoring in place capable of generating alerts for disruptions to data feeds, connectivity, and overall infrastructure uptime associated with the ENS. Vendor will communicate openly about any downtime that disrupts the service for more than several hours and regularly until the downtime is resolved. The following Florida Health Information Exchange General Participation Terms and Conditions (hereinafter “General Terms and Conditions”) apply to the use of services offered as part of the Florida HIE program and are incorporated by reference into the Subscription Agreements related thereto. Each Subscription Agreement is a multi-party agreement and establishes the provisions and obligations to which all signatories ("parties") agree. These General Terms and Conditions, together with the Subscription Agreements, set forth the provisions governing accessing Health Data through the Network.
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Unplanned Downtime. In case any Unplanned Downtime occurs or is foreseen to occur, the Company shall immediately notify the Agency in writing specifying the date and time of the commencement of the Unplanned Downtime and its expected duration. The period of time from the commencement of an Unplanned Downtime until the resumption of normal delivery of the Services shall be termed as an “Unplanned Downtime Period”. Any Unplanned Downtime Period with a duration of more than [] hours shall be treated as a Non-Political Force Majeure Event affecting the Company.
Sample 1
Unplanned Downtime. There may be unplanned downtime, that is, time during which the Service is not available. This does not include any time during which the Service is not available due to:  outages caused by scheduled and announced maintenance;  unavailability of services supporting core transaction processing, not within the absolute control of 12d Synergy;  events resulting from an interruption or shut down of the Service due to circumstances reasonably believed by 12d Synergy to be a significant threat to the normal operation of the Service or the integrity of the Customer’s data (e.g. ransomware attack);  outages due to denial of service attacks, natural disasters, changes resulting from regulatory actions or court orders, acts of civil disobedience, acts of war, or other force majeure events or circumstances outside of 12d Synergy’s control;  outages caused by network failures due to the Customer’s conduct or circumstances outside of 12d Synergy’s control;  outages caused by the Customer including: – a failure or degradation resulting from scripts, data, applications, equipment, infrastructure or software; – outages resulting from the Customer’s equipment, third party equipment or software components not within the absolute control of 12d Synergy; – outages due to actions or transactions initiated by the Customer’s users or representatives; – the Customer’s negligence or breach of Customer’s contractual obligations; and‌‌ – Customer’s unreasonable delay in responding to incidents that require the Customer’s participation.
Sample 1
Unplanned Downtime. Any time the Service is unavailable as measured by an automated probe (script) that will poll the Service, but does not include any time during which the Services or any Services component are not available due to (A) A failure or degradation of performance or malfunction resulting from scripts, data, applications, equipment, infrastructure, software, penetration testing, performance testing, or monitoring agents directed, provided or performed by Client; (B) Planned outages scheduled or announced maintenance or maintenance windows, or outages initiated by Denovo at the request or direction of Client for maintenance, activation of configurations, backups or other purposes that require the service to be temporarily taken offline;
Sample 1
Unplanned Downtime. Unplanned Downtime in a calendar month is expressed as a percentage calculated as follows:
Sample 1
Unplanned Downtime. Any of the facilities where the Borrower Representative or any Subsidiary or Affiliate operates any items of NYDIG Equipment experiences more than six (6) separate incidents of Unplanned Downtime within a thirty (30) day period, where each incident of down time exceeds twelve (12) consecutive hours; or 4885-4330-5790v.25
Sample 1
Unplanned Downtime. The amount of time (measured in minutes) defined as the case the service experiences a problem that causes the service to be unable to respond to search queries from the Company Ingress. MICROSOFT CONTACTS NAME ESCALATION ROLE/RESPONSIBILITY EMAIL ADDRESS OFFICE PHONE MOBILE PHONE PAGER ---- ---------- ------------------- ------------- ------------ ------------ ----- [*] Business 2 Primary Business Contact [*] [*] [*] [*] [*] Technical 3 Runtime Partner Management [*] [*] [*] [*] [*] Technical 2 Runtime Partner Management [*] [*] [*] Business 1 [*] Technical 3 Site Manager [*] [*] [*] [*] [*] Technical 1 Strategic Operations [*] [*] [*] COMPANY CONTACTS NAME ESCALATION ROLE / RESPONSIBILITY EMAIL ADDRESS OFFICE PHONE MOBILE PHONE PAGER ---- ---------- --------------------- ------------- ------------ ------------ ----- MSN Team Includes those listed below [*] [*] Business 2 Director, Business [*] [*] Development -- Primary Business Contact [*] Business 2 Director, Affiliate/Search [*] [*] [*] Product Management -- Escalated Product Contact [*] Business 1 Product Management -- [*] [*] [*] Primary Product Contact US, CA [*] Business 1 Partner Services -- [*] [*] Primary administrative contact [*] Technical 3 Affiliate Technical [*] [*] [*] Services -- Primary * Certain information on this page has been omitted and filed separately with the Commission. Confidential treatment has been requested with respect to the omitted portions. Technical Contact [*] Technical 3 Affiliate Technical Services [*] [*] -- Backup Technical contact [*] Technical 2 Manager, NOC -- [*] [*] [*] [*] Escalated systems contact [*] Technical 1 Network Operations Center [*] [*] [*] -- Primary systems contact
Sample 1
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Unplanned Downtime. The measurement of unplanned downtime starts from the time that either: (i) Verisk is notified by Client of non-Availability of the Application in the Production environment and Verisk agrees that such non-Availability is downtime which is not Permitted Downtime, or (ii) Verisk’s event monitoring detects a Managed Services Major Incident, whichever is the earlier, and ends when Availability has been restored or when Client successfully resumes use of the Managed Services, whichever is the earlier.
Sample 1
Unplanned Downtime. Procedure
Sample 1

Related to Unplanned Downtime

  • Downtime There may be downtime during the Migration. The duration of the downtime will depend on the amount of data that Agency is migrating. Axon will work with Agency to minimize any downtime. Any VIEVU mobile application will need to be disabled upon Migration.

  • Planned Outages Seller shall schedule Planned Outages for the Project in accordance with Good Industry Practices and with the prior written consent of Buyer, which consent may not be unreasonably withheld or conditioned. The Parties acknowledge that in all circumstances, Good Industry Practices shall dictate when Planned Outages should occur. Seller shall notify Buyer of its proposed Planned Outage schedule for the Project for the following calendar year by submitting a written Planned Outage schedule no later than October 1st of each year during the Delivery Term. The Planned Outage schedule is subject to Buyer’s approval, which approval may not be unreasonably withheld or conditioned. Buyer shall promptly respond with its approval or with reasonable modifications to the Planned Outage schedule and Seller shall use its best efforts in accordance with Good Industry Practices to accommodate Xxxxx’s requested modifications. Notwithstanding the submission of the Planned Outage schedule described above, Seller shall also submit a completed Outage Notification Form to Buyer no later than fourteen (14) days prior to each Planned Outage and all appropriate outage information or requests to the CAISO in accordance with the CAISO Tariff. Seller shall contact Buyer with any requested changes to the Planned Outage schedule if Seller believes the Project must be shut down to conduct maintenance that cannot be delayed until the next scheduled Planned Outage consistent with Good Industry Practices. Seller shall not change its Planned Outage schedule without Buyer’s approval, not to be unreasonably withheld or conditioned. Seller shall use its best efforts in accordance with Good Industry Practices not to schedule Planned Outages during the months of July, August, September and October. At Buyer’s request, Seller shall use commercially reasonable efforts to reschedule Planned Outage so that it may deliver Product during CAISO declared or threatened emergency periods. Seller shall not substitute Energy from any other source for the output of the Project during a Planned Outage.

  • Outages 9.7.1.1 Outage Authority and Coordination. Interconnection Customer and Transmission Owner may each in accordance with Good Utility Practice in coordination with the other Party and Transmission Provider remove from service any of its respective Interconnection Facilities, System Protection Facilities, Network Upgrades, System Protection Facilities or Distribution Upgrades that may impact the other Party’s facilities as necessary to perform maintenance or testing or to install or replace equipment. Absent an Emergency Condition, the Party scheduling a removal of such facility(ies) from service will use Reasonable Efforts to notify one another and schedule such removal on a date and time mutually acceptable to the Parties. In all circumstances, any Party planning to remove such facility(ies) from service shall use Reasonable Efforts to minimize the effect on the other Parties of such removal.

  • Service Outages (a) Service Outages Due to Power Failure or Disruption. 911 Dialing does not function in the event of a power failure or disruption. If there is an interruption in the power supply, the Service, including 911 Dialing, will not function until power is restored. Following a power failure or disruption, you may need to reset or reconfigure the Device prior to utilizing the Service, including 911 Dialing. (b) Service Outages Due to Internet Outage or Suspension or Termination of Broadband Service or ISP Service. Service outages or suspensions or terminations of service by your broadband provider or ISP will prevent all Service, including 911 Dialing, from functioning. (c) Service Outage Due to Suspension or Termination of Your Citi-Tel Account. Service outages due to suspension or termination of your account will prevent all Service, including 911 Dialing, from functioning. (d) Service Outages Due to ISP or Broadband Provider Blocking of Ports or Other Acts. Your ISP or broadband provider or other third party may intentionally or inadvertently block the ports over which the Service is provided or otherwise impede the usage of the Service. In that event, provided that you alert us to this situation, we will attempt to work with you to resolve the issue. During the period that the ports are being blocked or your Service is impeded, and unless and until the blocking or impediment is removed or the blocking or impediment is otherwise resolved, your Service, including the 911 Dialing feature, may not function. You acknowledge that Citi-Tel is not responsible for the blocking of ports by your ISP or broadband provider or any other impediment to your usage of the Service, and any loss of service, including 911 Dialing, that may result. In the event you lose service as a result of blocking of ports or any other impediment to your usage of the Service, you will continue to be responsible for payment of the Service charges unless and until you terminate the Service in accordance with this Agreement.

  • Scheduled Downtime For the purposes of this Agreement, Scheduled Downtime will mean those hours, as determined by us but which will not occur between the hours of 9:00 AM and 5:00 PM Eastern Time, Monday through Friday without your authorization or unless exigent circumstances exist, during which time we will perform scheduled maintenance or adjustments to the Environment. We will use our best efforts to provide you with at least twenty-four (24) hours of notice prior to scheduling Scheduled Downtime.

  • CLEC OUTAGE For a problem limited to one CLEC (or a building with multiple CLECs), BellSouth has several options available for restoring service quickly. For those CLECs that have agreements with other CLECs, BellSouth can immediately start directing traffic to a provisional CLEC for completion. This alternative is dependent upon BellSouth having concurrence from the affected CLECs. Whether or not the affected CLECs have requested a traffic transfer to another CLEC will not impact BellSouth's resolve to re-establish traffic to the original destination as quickly as possible.

  • Forced Outages During any forced outage, the NYISO or Connecting Transmission Owner may suspend interconnection service to the Interconnection Customer to effect immediate repairs on the New York State Transmission System or the Distribution System. The NYISO shall use Reasonable Efforts to provide the Interconnection Customer with prior notice. If prior notice is not given, the NYISO shall, upon request, provide the Interconnection Customer written documentation after the fact explaining the circumstances of the disconnection.

  • Service Interruption Except where there exists an emergency situation necessitating a more expeditious procedure, the Licensee may interrupt Service for the purpose of non-routine repairing or testing the Cable Television System only during periods of minimum use and, when practical, only after a minimum of forty-eight (48) hours notice to all affected Subscribers.

  • Scheduled Outages (1) No later than five (5) Business Days prior to the dates required by the ISO for delivery of schedules for planned outages (which such ISO required delivery dates are currently January 15th, April 15th, July 15th and October 15th of each calendar year during the Facility Term), and at least sixty (60) days prior to the later of: (A) Initial Synchronization, or (B) SCE becoming Seller’s Scheduling Coordinator, Seller shall submit to SCE its schedule of proposed planned outages (“Outage Schedule”) for the subsequent twenty four-month period using the Web Client. If Seller fails to submit an Outage Schedule for any period as required under this Section 3.19, then Seller shall not be permitted to schedule or have any planned outages with respect to such period. The foregoing shall not prevent Seller from modifying its Outage Schedule in cooperation with SCE and the ISO. SCE shall provide Notice to Seller in the event that the ISO changes the ISO required delivery dates for schedules for planned outages. In addition, no later than thirty (30) days prior to October 15 of each year, Seller shall submit to SCE its estimate of its planned outages for the following year. (2) Seller shall provide the following information for each proposed planned outage: (A) Start date and time; (B) End date and time; and (C) Capacity expected to be online, in MW, during the planned outage. (3) Within twenty (20) Business Days after SCE’s receipt of an Outage Schedule, SCE shall notify Seller in writing of any reasonable request for changes to the Outage Schedule, and Seller shall, consistent with Prudent Electrical Practices and as permitted by the ISO, accommodate SCE’s requests regarding the timing of any planned outage. (4) Seller shall cooperate with SCE to arrange and coordinate all Outage Schedules with the ISO. (5) In the event a condition occurs at the Generating Facility which causes Seller to revise its planned outages, Seller shall provide Notice to SCE, using the Web Client, of such change (including an estimate of the length of such planned outage) as soon as practicable after the condition causing the change becomes known to Seller. (6) Seller shall promptly prepare and provide to SCE upon request, using the Web Client, all reports of actual or forecasted outages that SCE may reasonably require for the purpose of enabling SCE to comply with Section 761.3 of the California Public Utilities Code or any Applicable Law mandating the reporting by investor owned utilities of expected or experienced outages by electric energy generating facilities under contract to supply electric energy.

  • Maintenance Outages If Seller reasonably determines that it is necessary to schedule a Maintenance Outage, Seller shall notify Buyer of the proposed Maintenance Outage at least five (5) days before the outage begins (or such shorter period to which Buyer may reasonably consent in light of then existing conditions). Upon such notice, the Parties shall plan the Maintenance Outage to mutually accommodate the reasonable requirements of Seller and the service obligations of Buyer; provided, however, that, unless Buyer otherwise consents, such consent not to be unreasonably withheld, no Maintenance Outage may be scheduled between the hour ending 0700 through the hour ending 2200, Monday through Saturday, during the time period commencing on May 15 and concluding on September 15. Notice of a proposed Maintenance Outage shall include the expected start date and time of the outage, the amount of Capacity of the Facility that will not be available, and the expected completion date and time of the outage. Seller shall give Buyer notice of the Maintenance Outage as soon as Seller determines that the Maintenance Outage is necessary. Buyer shall promptly respond to such notice and may request reasonable modifications in the schedule for the outage. Seller shall use all reasonable efforts to comply with any request to modify the schedule for a Maintenance Outage. Seller shall notify Buyer of any subsequent changes in Capacity available to Buyer or any changes in the Maintenance Outage completion date and time. As soon as practicable, any notifications given orally shall be confirmed in writing. Seller shall take all reasonable measures and exercise its best efforts in accordance with Prudent Electrical Practices to minimize the frequency and duration of Maintenance Outages.

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