Reviewing Contract Performance Sample Clauses

Reviewing Contract Performance. The Contractor shall work with the Authority to establish and maintain an effective and beneficial working relationship to ensure the Contract is delivered to at least the minimum required standard as specified in the Schedule (The Services).
Sample 1Sample 2Sample 3See All (200)
AutoNDA by SimpleDocs
Reviewing Contract Performance. 1.1 The Provider shall work with MOPAC to establish and maintain an effective and beneficial working relationship and to ensure that delivery of the Services at least meets or exceeds the Key Performance Indicators and Performance Indicators. 1.2 The Provider shall work with MOPAC to establish suitable administrative arrangements for the effective management and performance monitoring of the Contract. 1.3 MOPAC will regularly monitor and review the performance and quality of the Provider’s delivery against the requirements set out in the Contract. Provider reviews may be undertaken formally or informally. The Provider will be responsible for managing and reporting on any sub-contractual arrangements. The Provider will be expected to provide any additional management information required by MOPAC to facilitate contract reviews and arrange where necessary access to any of its delivery locations, including those operated by sub-contractors. 1.4 The purpose of the Provider’s performance reviews is to encourage an open and regular dialogue between the Parties with the purpose of ensuring that the Services are being delivered appropriately and to drive up the performance and quality of the Services. The Parties shall use the reviews to discuss performance and opportunities for continuous improvement and to raise and address any complaints or persistent problems encountered with the Contract. 1.5 Where opportunities for continuous improvement or to improve performance are identified they shall be recorded in a performance improvement plan and the Provider shall implement them within a reasonable time period. 1.6 Where quality falls below acceptable levels the Provider will be expected to have suitable escalation procedures in place and, in respect of sub-contracted Services, take action where necessary to terminate the sub-contract. 1.7 The regular meetings between MOPAC and the Provider shall also cover, as appropriate, resolving disputes and/or dealing with contractual breaches in accordance with the terms and conditions of the Contract. 1.8 MOPAC shall provide further guidance to the Provider relating to the detailed arrangements for the performance monitoring and management of the Contract prior to the Service Commencement Date and any updates and changes to these arrangements from time to time as required throughout the life of the Contract.
Sample 1
Reviewing Contract Performance. 1.1 The Prime Contractor shall work with the Authority to establish and maintain an effective and beneficial working relationship to ensure the Contract is delivered to at least the minimum required standard as specified in Schedule 1: Services and Schedule 1A: PTS. 1.2 The Prime Contractor shall work with the Authority to establish suitable administrative arrangements for the effective management and performance monitoring of the Contract and shall provide information, in a format suitable for the Authority to complete Appendix 1, as requested to monitor and evaluate the success of the Contract and the Prime Contractor’s management and delivery of it. 1.3 The Prime Contractor shall supply information requested relevant to the delivery of the Services to the Authority, using formats and to timescales specified by the Authority in Schedule 5: Service Credit Regime – The Services and Schedule 5A: Service Credit Regime - PTS. 1.4 The Authority intends, wherever it can, to capture and collate information through its IT system(s). However, the Authority does reserve the right to make reasonable requests for information (at no additional charge) from the Prime Contractor including ad-hoc requests for information from time to time. 1.5 Any additional requests for information shall be considered in consultation with the Prime Contractor as shall the process of defining the methods of collection. 1.6 Where an ongoing, short term or one off requirement is agreed, both Parties agree that it shall be included, or deemed to be included within this Schedule. 1.7 The Prime Contractor will be responsible for managing and reporting on any Sub-Contract, in particular for the PTS. Arrangements shall include mechanisms for the provision of Management Information, feedback to and from customers and stakeholders, change control procedures and the prompt resolution of any problems. The Authority shall agree with the Prime Contractor day-to-day relationship management, contact points, communication flows and escalation procedures. Roles and responsibilities will be documented and the personnel involved in managing the relationship identified and suitably empowered. 1.8 Review meetings between the Authority and the Prime Contractor shall also cover, as appropriate, resolving disputes and/or dealing with contractual breaches in accordance with the terms and conditions of the Contract. 1.9 The Authority may undertake spot checks at any time to ensure that the Prime Contractor is com...
Sample 1
Reviewing Contract Performance. 1.1 The Provider shall work with the Authority to establish and maintain an effective and beneficial working relationship to ensure the Contract is delivered to at least the minimum required standard as specified in the Appendix (The Services). 1.2 The Provider shall work with the Authority to establish suitable administrative arrangements for the effective management and performance monitoring of the Contract and shall provide information as requested to monitor and evaluate the success of the Contract and the Provider’s management and delivery of it. 1.3 The Provider shall supply information requested relevant to the delivery of the Services to the Authority, using formats and to timescales specified by the Authority in Appendix 1, annex G. 1.4 The Authority intends, wherever it can, to capture and collate information through its IT system(s). However, the Authority does reserve the right to make reasonable requests for information (at no additional charge) from the Provider including ad-hoc requests for information from time to time. 1.5 Any additional requests for information shall be considered in consultation with the Provider as shall the process of defining the methods of collection. 1.6 Where an ongoing, short-term or one-off requirement is agreed, both Parties agree that it shall be included, or deemed to be included within this Appendix. 1.7 Review meetings between the Authority and the Provider shall also cover, as appropriate, resolving disputes and/or dealing with contractual breaches in accordance with the terms and conditions of this Contract. Roles and responsibilities will be documented and the personnel involved in managing the relationship identified and suitably empowered. 1.8 The Authority may undertake spot checks at any time to ensure that the Provider is complying with its obligations under this Contract and the Provider shall co-operate fully, at its own cost, with the Authority. 1.9 The Provider will be responsible for managing and reporting on any sub- contractual arrangements. Arrangements shall include mechanisms for the provision of management information, including feedback to and from customers and stakeholders; change control procedures and the prompt resolution of any problems. The Authority will agree with the Provider day-to- day relationship management, contact points, communication flows and escalation procedures. 1.10 The Provider will be expected to continuously improve the quality of the provision including that de...
Sample 1
Reviewing Contract Performance. The Supplier shall work with the Authority to establish and maintain an effective and beneficial working relationship to ensure the Service are delivered, and the Supplier’s other obligations performed, to the required standards specified in the Service and as otherwise stipulated in this Contract.
Sample 1

Related to Reviewing Contract Performance

  • Contract Performance C19.1 The Contractor shall ensure that: C19.1.1 the Goods conform in all respects with the Specification and, where applicable, with any sample or performance demonstration approved by the Authority; C19.1.2 the Goods operate in accordance with the relevant technical specifications and correspond with the requirements of the Specification and any particulars specified in the Contract; C19.1.3 the Goods conform in all respects with all applicable Laws; and C19.1.4 the Goods are free from defects in design, materials and workmanship and are fit and sufficient for all the purposes for which such Goods are ordinarily used and for any particular purpose made known to the Contractor by the Authority.

  • Continuing Contract Performance Pending final resolution of a Claim, except as otherwise agreed in writing or as provided in Section 9.7 and Article 13, the Design-Builder shall proceed diligently with performance of the Contract and the Owner shall continue to make payments in accordance with the Design-Build Documents.

  • Monitoring of Contract Performance The Contractor shall comply with the monitoring arrangements set out in the Monitoring Requirements Schedule including, but not limited to, providing such data and information as the Contractor may be required to produce under the Contract.

  • Work Performance Xxxxxx agrees that all Services performed hereunder shall be performed on a best effort basis by employees, students, faculty, graduate assistants and staff having an appropriate experience and skill level and in compliance with the statement of work.

  • Strict Performance Failure by any party to this Contract to insist in any one or more cases upon the strict performance of any of the terms, covenants, conditions, or provisions of this Contract shall not be construed as a waiver or relinquishment of any such term, covenant, condition, or provision. No term or condition of this Contract shall be held to be waived, modified, or deleted except by a written amendment signed by the parties hereto.

  • Annual Performance Review The Employee’s performance of his duties under this Agreement shall be reviewed by the Board of Directors or a committee of the Board of Directors at least annually and finalized within thirty (30) days of the receipt of the annual audited financial statements. The Board of Directors or a committee of the Board of Directors shall additionally review the base salary, bonus and benefits provided to the Employee under this Agreement and may, in their discretion, adjust the same, as outlined in Addendum B of this Agreement, provided, however, that Employee’s annual base salary shall not be less than the base salary set forth in Section 4(A) hereof.

  • Good Faith Performance Each Party shall act in good faith in its performance under this Agreement and, in each case in which a Party’s consent or agreement is required or requested hereunder, such Party shall not unreasonably withhold or delay such consent or agreement.

  • Services Performance All services are performed using generally recognized commercial practices and standards. Customer agrees to provide prompt notice of any such service concerns and HP will re-perform any service that fails to meet this standard.

  • Product Performance Contractor hereby warrants and represents that the Products acquired by the Authorized User under the terms and conditions of this Contract conform to the specifications, performance standards and documentation in the Authorized User Agreement., and the documentation fully describes the proper procedure for using the Products. Contractor further warrants and represents that if the Products acquired by the Authorized User pursuant to an Authorized User Agreement under this Contract include software application development, software application customization, software programming, software integration or similar items (“Software Deliverables”) then such Software Deliverables shall be free from defects in material and workmanship and conform with all requirements of the Contract and Authorized User Agreement for the warranty period of one (1) year from the date of acceptance of the completed project (“Project warranty period”). Contractor also warrants that the Products, in the form provided to the Authorized User, do not infringe any copyright, trademark, trade secret or other right of any third party.

  • Employee Performance Review When a formal review of an employee’s performance is made, the employee concerned shall be given an opportunity to discuss, sign and make written comments on the review form in question and the employee is to receive a signed copy to indicate that its contents have been read. An employee shall be entitled to a minimum of two (2) work days to review the performance review prior to providing any response to the Employer, verbally or in writing, with respect to the evaluation.

Draft better contracts in just 5 minutes Get the weekly Law Insider newsletter packed with expert videos, webinars, ebooks, and more!