ADDITIONAL SUPPORT REQUIREMENTS Sample Clauses

ADDITIONAL SUPPORT REQUIREMENTS. (a) As applicable, the Buyer may develop logistics support products (such as maintenance plans, technical manuals, training courses, spares packages, technical drawings, catalogue pages, etc.) that will enable the Buyer and the Buyer’s customers to operate, maintain and support the Goods in an efficient and effective manner when they are integrated into the Buyer’s vehicle system. In support of this objective, the Seller may be requested to provide the Buyer with the following logistics source data: i. Existing technical publications describing the installation, operation, preventive maintenance, corrective maintenance, troubleshooting and packaging of the Goods (e.g., user manuals, maintenance manuals, repair & overhaul procedures, troubleshooting guides, lubrication instructions, preventive maintenance schedules, illustrated parts lists, service bulletins, etc.); ii. Existing technical illustrations (vector line-art) for the Goods and for maintenance-significant down-parts, suitable for use in the creation of technical publications; iii. Existing solid 3D CAD models for the Goods, usable as an exploded model, and suitable for use in the creation of technical illustrations (dumb-solid models are not acceptable); iv. List of tools and test equipment required to operate and maintain the Goods, identifying a source of supply for any items that are not generally commercially available, any technical drawings or catalogue pages that support the LRU and SRU tools and test equipment; v. List of consumables (lubricants, fluids, adhesives, etc.) required to operate and maintain the Goods, accompanied by a Material Safety Data Sheet (MSDS) for each item, and identifying a source of supply for any items that are not generally commercially available, any technical drawings or catalogue pages that support the LRU and SRU consumable bulk items; vi. Indented Bill of Material for the Goods, down to the level required to identify all LRUs, SRUs and repair parts under the existing maintenance policy for the Goods; vii. Supplementary Provisioning Technical Data (SPTD), including prints sufficient to identify and describe repairable items (LRUs, SRUs, repair parts, consumables, special tools & test equipment, service kits) required to operate, maintain and support the Goods under the existing maintenance policy; viii. Existing reliability data (failure rate data or Mean Time Between Failure data) for the Goods (including maintenance-significant down-parts), with a descriptio...
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ADDITIONAL SUPPORT REQUIREMENTS. Buyer may intend to develop logistics support products (such as maintenance plans, technical manuals, training courses, spares packages, technical drawings, catalogue pages, etc.) that will enable the Buyer and the Government to operate, maintain and support the Goods in an efficient and effective manner when they are integrated into the Buyer’s vehicle system. In support of this objective, the Seller shall provide the Buyer with the following logistics source data: i) Existing technical publications describing the installation, operation, preventive maintenance, corrective maintenance, troubleshooting and packaging of the Goods (e.g., user manuals, maintenance manuals, repair & overhaul procedures, troubleshooting guides, lubrication instructions, preventive maintenance schedules, illustrated parts lists, service bulletins, etc.); ii) Existing technical illustrations (vector line-art) for the Goods and for maintenance-significant down-parts, suitable for use in the creation of technical publications; iii) Existing solid 3D CAD models for the Goods, usable as an exploded model, and suitable for use in the creation of technical illustrations (dumb-solid models are not acceptable);
Sample 1
ADDITIONAL SUPPORT REQUIREMENTS. F5 shall have no obligation to provide any customer support directly to End Users, and if an End User contacts F5 for technical support assistance, F5 will redirect the End User to Partner. F5 shall deliver to Partner standard support services applicable to the Services set forth in the EUSA for the applicable Services in accordance with F5’s then-current support policy.
Sample 1
ADDITIONAL SUPPORT REQUIREMENTS. Solectron must provide disk image restore and recovery capability for each unique software load. Restore here means returning the hard disk to the state it was in when it left the factory. Recovery allows recovering specified files as needed. Solectron will provide a base image and media for factory installed options in accordance with the replication license between NCR and Solectron.
Sample 1
ADDITIONAL SUPPORT REQUIREMENTS. 4.1 Configuration Management. Solectron shall ensure that full *** management is done for all *** projects. This shall include, but not be limited to: 4.1.1 change control for *** 4.1.2 status accounting of deliverables and work products 4.1.3 reporting of deliverable and work product status 4.2 Solectron will provide all ***, etc., with explanatory notes including installation instructions, to NCR the same day of their ***. All *** etc. will be provided at no charge in *** for all affected Product ***even if the ***is incorporated into a chargeable ***. 4.3 Media replication of the ***, i.e. *** or *** shall be included in the cost of the Products and shall not be separately billable to NCR. 4.4 NCR reserves the right to make, or have made, *** changes to the ***. 4.5 If specified in the SOW, Solectron shall provide the deliverables, including *** and/or *** to an escrow agent identified by NCR. NCR reserves the right to audit the escrow account to ensure compliance with the escrow requirement. 4.6 Solectron must provide full Product(s) support including communication with NCR, as necessary, to resolve system level problems. This includes work-arounds, *** for *** for a minimum of *** years beyond the last manufacture date of products incorporating the ***. During years *** Solectron must evaluate problems and make commercially reasonable efforts to resolve problems. If Solectron decides not to provide ***, it will provide NCR, at no charge, with all available tools and information necessary to allow NCR to develop ***. In the event the Agreement is terminated Product support will continue as described. 011907 Final TO: supplier name FROM: Contact: (name) Issue Date: (title) Resolution Due: (803) 939-XXXX Reference: CAR # (803) 939-XXXX – FAX (e-mail) PART NUMBER DESCRIPTION OF PROBLEM FOUND 1) Clearly state the problem found. 2) Detail containment actions taken. Include product coming to you, product in your facility, product in transit to NCR, and product at NCR. 3) What short-term actions are being taken to isolate NCR from the problem? 4) What long-term actions have been identified to fully correct the root cause of this problem? 011907 Final 5) What actions, processes, or procedures have been modified or put in place to insure similar problems don’t occur in the future? SUBMITTED BY: NAME TITLE DATE NCR APPROVED: BY: Supplier Process Engineer DATE: 011907 Final
Sample 1

Related to ADDITIONAL SUPPORT REQUIREMENTS

  • Support Requirements If there is a dispute between the awarded vendor and TIPS Member, TIPS or its representatives may assist, at TIPS sole discretion, in conflict resolution or third party (mandatory mediation), if requested by either party. TIPS, or its representatives, reserves the right to inspect any project and audit the awarded vendors TIPS project files, documentation and correspondence. TIPS Members stand in the place of TIPS as related to this agreement and have the same access to the proposal information and all related documents. TIPS Members have all the same rights under the awarded Agreement as TIPS.

  • Minimum Customer Support Requirements for TIPS Sales Vendor shall provide timely and commercially reasonable support for TIPS Sales or as agreed to in the applicable Supplemental Agreement.

  • Program Requirements The parties shall comply with the Disadvantaged Business Enterprise Program requirements established in 49 CFR Part 26.

  • Basic Requirements To be eligible for PayPal’s Seller Protection program, all of the following basic requirements must be met, as well as any applicable additional requirements: • The primary address for your PayPal account must be in the United States. • The item must be a physical, tangible good that can be shipped, except for items subject to the Intangible Goods Additional Requirements. Transactions involving items that you deliver in person in connection with payment made in your physical store, may also be eligible for PayPal’s Seller Protection program so long as the buyer paid for the transaction in person by using a PayPal goods and services QR code. • You must ship the item to the shipping address on the Transaction Details page in your PayPal account for the transaction. If you originally ship the item to the recipient’s shipping address on the Transaction Details page but the item is later redirected to a different address, you will not be eligible for PayPal’s Seller Protection program. We therefore recommend not using a shipping service that is arranged by the buyer, so that you will be able to provide valid proof of shipping and delivery. • The shipping requirement does not apply to eligible transactions involving items that you deliver in person; provided, however, that you agree to provide us with alternative evidence of delivery or such additional documentation or information relating to the transaction that we may request. • You must respond to PayPal’s requests for documentation and other information in a timely manner as requested in our email correspondence with you or in our correspondence with you through the Resolution Center. If you do not respond to PayPal’s request for documentation and other information in the time requested, you may not be eligible for PayPal’s Seller Protection program. • If the sale involves pre-ordered or made-to-order goods, you must ship within the timeframe you specified in the listing. Otherwise, it is recommended that you ship all items within 7 days after receipt of payment. • You provide us with valid proof of shipment or delivery. • The payment must be marked “eligible” or “partially eligible” in the case of Unauthorized Transaction claims, or “eligible” in the case of Item Not Received claims, for PayPal’s Seller Protection program on the Transaction Details page. • In the case of an Unauthorized Transaction claim, you must provide valid proof of shipment or proof of delivery that demonstrates that the item was shipped or provided to the buyer no later than two days after PayPal notified you of the dispute or reversal. For example, if PayPal notifies you of an Unauthorized Transaction claim on September 1, the valid proof of shipment must indicate that the item was shipped to the buyer no later than September 3 to be eligible for PayPal’s Seller Protection program. PayPal determines, in its sole discretion, whether your claim is eligible for PayPal’s Seller Protection program. PayPal will make a decision, in its sole discretion, based on the eligibility requirements, any information or documentation provided during the resolution process, or any other information PayPal deems relevant and appropriate under the circumstances. To be eligible for PayPal’s Seller Protection program for a buyer’s Item Not Received claim, you must meet both the basic requirements and the additional requirements listed below: • Where a buyer files a chargeback with the issuer for a card-funded transaction, the payment must be marked “eligible” for PayPal’s Seller Protection on the Transaction Details page. • You must provide proof of delivery as described below.

  • Agreement Requirements This agreement will be issued to cover the Janitorial Service requirements for all State Agencies and shall be accessible to any School District, Political Subdivision, or Volunteer Fire Company.

  • Training Requirements Grantee shall: A. Authorize and require staff (including volunteers) to attend training, conferences, and meetings as directed by DSHS; B. Appropriately budget funds in order to meet training requirements in a timely manner, and ensure that staff and volunteers are trained as specified in the training requirements listed at xxxxx://xxx.xxxx.xxxxx.xxx/hivstd/training/ and as otherwise specified by DSHS. Grantee shall document that these training requirements are met; and C. Ensure that staff hired for HIV and syphilis testing are trained to perform blood draws within three (3) months of employment.

  • Payment Requirements ‌ A. Contract Amount: It is expressly agreed and understood that the total amount to be paid by County under this Contract shall not exceed the total County funding as set forth in Attachment B-Payment/Compensation to Subrecipient attached hereto and incorporated herein by reference. B. County will reclaim any unused balance of funds for reallocation to other County approved projects.

  • Additional Requirements As a condition precedent to the execution and Delivery, the registration of issuance, transfer, split-up, combination or surrender, of any ADS, the delivery of any distribution thereon, or the withdrawal of any Deposited Property, the Depositary or the Custodian may require (i) payment from the depositor of Shares or presenter of ADSs or of an ADR of a sum sufficient to reimburse it for any tax or other governmental charge and any stock transfer or registration fee with respect thereto (including any such tax or charge and fee with respect to Shares being deposited or withdrawn) and payment of any applicable fees and charges of the Depositary as provided in Section 5.9 and Exhibit B, (ii) the production of proof reasonably satisfactory to it as to the identity and genuineness of any signature or any other matter contemplated by Section 3.1, and (iii) compliance with (A) any laws or governmental regulations relating to the execution and Delivery of ADRs or ADSs or to the withdrawal of Deposited Securities and (B) such reasonable regulations as the Depositary and the Company may establish consistent with the provisions of the representative ADR, if applicable, the Deposit Agreement and applicable law.

  • Project Requirements 1. Project must conform to regulations under 24 CFR Part 92, commonly known as the HOME Regulations.

  • Subcontract Requirements As required by Section 6.22(e)(5) of the Administrative Code, Contractor shall insert in every subcontract or other arrangement, which it may make for the performance of Covered Services under this Agreement, a provision that said subcontractor shall pay to all persons performing labor in connection with Covered Services under said subcontract or other arrangement not less than the highest general prevailing rate of wages as fixed and determined by the Board of Supervisors for such labor or services.

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