Charging Arrangements and Payment Procedure. One twelfth of the annual SLA sum will be paid by the Commissioner to the Service Provider on the final working day of each month plus any ad- hoc payments due CITY OF YORK COUNCIL STREET SCENE SERVICES Appendix 1 Services to be Provided Work Description Frequency Not included Comments STREET and ENVIRONMENTAL CLEANSING Sweeping of City Centre streets, including snickleways Multi times daily Sweeping shop doorways and entrances Removal of fly posting Removal of graffiti Removal of chewing gum Variation Variation Variation Mechanical sweeping of channels Daily to 6 monthly Sweeping of the hammerheads in cul-de-sacs Sweeping of main roads A19 and A64 Sweeping lay-bys on trunk roads and northern bypass Sweeping of unkerbed roads Litter pick and spot sweep of other highway land Weekly to quarterly Regular sweeping of areas suffering from parked cars or similar obstructions Cleaning the structure of bus shelters Deep cleaning of highways and pedestrian areas Litter pick of arterial roads Will organise with SEOs to have obstructions removed and carry out special sweep at no additional cost Litter pick of A1237 Monthly Sweeping and litter picking of back lanes and walk-in lanes Weekly Moving wheeled bins that are sited in the back lane, hindering the use of mechanical sweepers in those lanes Will work with SEO to educate residents in affected areas Work Description Frequency Not included Comments Provision of steam cleaning team As required, based on need Mainly footway cleaning 2.5 days per week Cleaning of other land owned by the Council and designated as forming part of the services as required As required Litter picking of the A64 Travellers sites, whether official or unofficial Litter picking land owned by the City Council not maintained by Commercial services Variation Variation Variation Cleaning of play areas, including litter pick and sweeping as required Weekly Cleaning of equipment Variation Cleaning of the River Xxxx Monthly Maintenance of trees, shrubs etc. The emptying of litter bins To frequencies notified in schedules Variation for additional emptying The washing of litter bins Twice per year, September and March Graffiti removal Variation City Centre only The washing of streets and snickleways within the pedestrianised areas of the City To frequencies notified in the schedules The emptying of dog bins Twice per week Variation for additional emptying Cleaning the City Council car parks To frequencies notified in schedules Cleaning recycling sites ...
Charging Arrangements and Payment Procedure. One twelth of the annual SLA sum will be paid by the Commissioner to the Service Provider on the final working day of each month. Appendix 1 Customer Satisfaction Procedure Call Centre Community Street Audit Xxxx Meetings Commercial Service Quality Control & Customer Care Operational Error? Street Wardens Commercial Services Staff No Yes Yes Re-scheduled per SLA Area Supervisor Job Complete Job Inspected by Supervisor or Manager Confirmed as complete Can it be scheduled per SLA? Operational Manager Evaluate the problems is it a recurring problem? No Joint Quality forum Commissioner & Provider Commercial Services DMT Yes For information No CITY OF YORK COUNCIL WASTE COLLECTION SERVICES Appendix 2 SERVICES TO BE PROVIDED
