Client Cancellation. (a) Where a home care client cancels for reasons other than those outlined in sub-clause (b), permanent employees shall be entitled to receive payment for their guaranteed minimum number of hours in that pay period. The employer may direct the employee to make-up time equivalent to the cancelled time, in that or the subsequent fortnightly period. This time may be made up by performing other activities which may include working with other home care clients or otherwise in a residential aged care facility.
Client Cancellation. (a) Clause 22 applies where a client cancels a scheduled home care service, within 7 days of the scheduled service, which a full-time or part-time Employee was rostered to provide. For the purposes of Clause 22, a client cancellation includes where a client reschedules a scheduled home care service.
Client Cancellation. (a) Where a home care client cancels or changes the scheduled service, a full-time or part-time employee may be directed to perform other work at the same time without loss of pay.
Client Cancellation. 3.3.1 If the Client cancels the Assignment within 14 days of entering into this agreement, then the Deposit shall be repaid to the Client in full.
Client Cancellation. (a) Where a home care client cancels or changes the scheduled home care service, a full-time or part-time Home Care Worker Non-Clinical will be provided with notice of a change in roster by 5.00pm the day prior and in such circumstances, no payment will be made to the employee. If a full- time or part- time employee does not receive such notice, the employee will be entitled to receive payment for their minimum specified hours on that day.
Client Cancellation. Casual Support Workers Where a client cancels or changes their scheduled appointment and:
Client Cancellation. Clause 16.4 (a) applies where a client cancels a scheduled home care service, within seven (7) days of the scheduled service, which a full-time or part-time Employee was rostered to provide. For the purposes of clause 16.4 (a) a client cancellation includes where a client reschedules a scheduled home care. St Basil’s Homes will take all reasonable steps to promptly notify the Employee when a home care client requests in-service arrangements. Such reasonable steps will be by way of direct communication as outlined in sub-clause 16.2 (c) such as telephone notification or SMS text message. Where a home care client cancels or changes the scheduled service, a full-time or part-time Employee may be directed to perform other work at the same time without loss of pay or cancel the rostered shift or the affected part of the shift. Where clause 16.4 (b) applies, the Employee will be paid the amount payable had the Employee performed the cancelled service or the amount payable in respect of the work performed, whichever is the greater. Where clause 16.4 (b) applies, the employer must either: pay the Employee the amount they would have received had the shift or part of the shift not been cancelled; or provide the Employee with make-up time in accordance with clause. Make-up time can only be used where the Employee was notified of the cancelled shift (or part thereof) at least twelve (12) hours prior to the scheduled commencement of the cancelled service. If less than twelve (12) hours’ notice is provided, clause 16.4 (c)(i) applies. The Employer may direct the Employee to work make-up time within the following six (6) weeks. The Employer may only withhold payment for the cancelled period if: They provide the Employee with notice of this change by 5.00 pm the day before; and The Employee informs them in writing at the time of the notice that they will not work make-up time within the following three (3) month period. Make-up time may include work with other clients or in other areas of the Employer’s business. The Employer may only direct an Employee to work make-up time at a time and place that is reasonable. An Employee must not unreasonably refuse to work make-up time.
Client Cancellation. If for any reason the Client is unable or chooses not to present at a previously scheduled WSR event or conference, they may reschedule their own discretion, provided that:
Client Cancellation. Notification: Client must provide cancellation notice in writing. • Deposit: Non-refundable deposit compensates for lost opportunities and preparations. • Additional Costs: Client incurs costs for event-specific expenses after cancellation and any fees forfeit as per Article 4.
Client Cancellation. The Client may cancel this Agreement up to days prior to the Wedding. To do so, the Client must send a written cancellation notice via email or certified mail. By doing so, the Client will forfeit any Retainer given. Client agrees to pay the full amount for the Services should they cancel the Agreement within days of the wedding.
