Customer Contact Information. Customer will provide Standards Digital with accurate billing and other contact information for all Subscribed Services listed on each Order Form and SOW at all times during the Service Term, including the name of Customer’s applicable legal entity, and the street address, e-mail address, name and telephone number of an authorized billing contact. Customer shall update this information within thirty (30) days after any changes, via email to Standards Digital’s Accounts Receivable team at xxxx@xxxxxxxxxxxxxxxx.xxx for billing contact information. Customer shall also maintain, at all times during the Service Term, at least one User who is a current employee and is authorized to administer Customer’s use of the Service (e.g., by creating accounts and resetting passwords).
Customer Contact Information. Customer shall provide in the Subscription Service accurate, current, and complete information on Customer’s legal business name, address, email address and phone number, and maintain and promptly update this information if it should change. The Customer shall provide both contact information for legal notices and service notices related to the Subscription Service.
Customer Contact Information. To communicate with our customers, HCL Software Support maintains a record of Company and Contact details that include, but is not limited to, Company Name, Company address, Contact Name, email address, and telephone number. Case data including Customer Contact data: The communication data would be any information that the customer enters in the support portal itself during the lifetime of the case (i.e. description of their problem, communication back and forth with HCL support team to troubleshoot the issue). Diagnostic data: To work on customer support queries, information between the customer and HCL Support needs to be shared. Customers may upload data, like log and configuration files, for Support to use in troubleshooting reported problems. Annex 3: Security measures Case data including Customer Contact data: HCL Support keeps Customer Support related information in our Ticketing System, which is hosted by an accredited external company on servers in Canada. The communication is done via HTTPS and uses the protocol supported is TLS 1.2. This backend database is encrypted. Diagnostic data: The data is sent via SFTP or HTTPS and is encrypted once on HCL servers. The database encryption algorithm is AES (Advanced Encryption Standard 360bit). Annex 4: Transfers to countries outside the European Economic Area without a suitable level of protection for which the Data Controller has granted its authorization: Case data including Customer Contact data: We keep Customer Support related information in our Ticketing System, which is hosted by an accredited external company on servers in Canada. Diagnostic data: HCL Support diagnostic data is housed in what we call the Customer Data Repository. This is hosted in Bangalore, India. HCL Support standard data analysis environments are hosted in data centers across US, India, and Italy and are used by our worldwide support engineers. Annex 5: The following Subprocessors may be used to provide services in connection with the Agreement: Subprocessor Country Subprocessing Activities Amazon AWS USA Cloud hosting services used to reproduce customer reported problems ServiceNow Canada Cloud hosting service used for ticketed management system EXHIBIT 1 Commission Decision C(2010)593 Standard Contractual Clauses (processors) For the purposes of Article 26(2) of Directive 95/46/EC for the transfer of personal data to processors established in third countries which do not ensure an adequate level of data protection Name of da...
Customer Contact Information. BMC collects and processes contact and related information (“Customer Contact Information”).
Customer Contact Information. Customer agrees to provide PV accurate billing and other contact information for each Order Form and SOW at all times during the Service Term, including the name of Customer’s applicable legal entity, and the street address, e-mail address, name and telephone number of an authorized billing contact. Customer shall update this information within 30 days after any changes, via email to PV’s at xxxxxxx@xxxxxxxxxxxxx.xxx. Customer shall also maintain, at all times during the Service Term, at least one User who is a current employee and is authorized to administer Customer’s use of the Service (e.g., by creating accounts and resetting passwords).
Customer Contact Information. Customer shall provide in the Subscription Service accurate, current, and complete information on Customer’s legal business name, address, email address and phone number, and maintain and promptly update this information if it should change. The Customer shall provide both contact information for legal notices and service notices related to the Subscription Service. (c) 乙の連絡先情報 乙は、サブスクリプションサービスにおいて、乙の適法なな事業名称、住所、電子メールアドレス及び電話番号について正確、最新かつ完全な情報を提供するものとし、それらを変更する場合は速やかに最新情報を提供し、これを維持するものとする。乙は、サブスクリプションサービスに関連する法的通知及びサービス通知について 、それぞれの連絡先情報を提供するものとする。
Customer Contact Information. Customer shall provide the following information to Invensys.
Customer Contact Information. 20.1 If you have any questions about the App you can email us at xxx.xxxxxxxx.xx.xx/xxxxxxx centre.
Customer Contact Information. ITS will use the following information as a means of contacting the assigned faculty or staff who are responsible for managing the technical and operational aspects and service(s) listed in this SLA. Students are not acceptable as Customer contacts for this SLA. The Primary Technical Contact is the first person ITS will contact under the terms of this agreement. The Secondary Technical Contact will be contacted if the primary contact cannot be notified. Both personnel agree that under certain special circumstances, ITS staff will contact them any time day or night including official holidays if the situation demands immediate attention under the terms of this agreement. Primary Technical Contact Secondary Technical Contact Name: Name: Designation: Designation: Department: Department: Bldg/Room: Bldg/Room: Mail Code: Mail Code: Phone: Phone: Cell/Pager: Cell/Pager: Email address: Email address: Signature: Signature: Date: Date: The Customer is also required to provide ITS with a System Owner contact and a System Billing Contact. System Owner System Billing Contact Name: Name: Designation: Designation: Department: Department: Bldg/Room: Bldg/Room: Mail Code: Mail Code: Phone: Phone: Cell/Pager: Cell/Pager: Email address: Email address: Signature: Signature: Date: Date: ITS Contact Information Customer requests for services under this agreement should be directed to the ITS Customer Support Center by sending electronic mail to xxxxxxx@xxx.xxx or by calling (000) 000-0000. Questions specific to the billing, support cost and adding or removing services or contact staff from this agreement should be addressed to ITS via xxxx://xxx.xxx.xxx//its/contact/billing.html or by calling (000) 000-0000.
Customer Contact Information. Customer agrees to provide "Service Provider" accurate billing and other contact information for each Order Form and SOW at all times during the Service Term, including the name of Customer’s applicable legal entity, and the street address, e-mail address, name and telephone number of an authorized billing contact. Customer shall update this information within 30 days after any changes, via email to "Service Provider"’s at xxxxxxx@xxxxxxxxxxxxx.xxx. Customer shall also maintain, at all times during the Service Term, at least one User who is a current employee and is authorized to administer Customer’s use of the Service (e.g., by creating accounts and resetting passwords).
