Professional Services and Training. Customer understands and agrees that deploying KeySafe KMS requires detailed process design, planning, governance, support and additional training and requires the separate purchase of professional and training services from Box.
Professional Services and Training. SSG will perform the Professional Services for Client described in one or more work orders, work authorizations or statements of work (collectively “SOW”). Either party may propose a change order to add to, reduce or change the work outlined in the SOW. Each change order must specify the change(s) to the Professional Services, and the effect on the time of performance and, the fees due and payable to SSG due to the change and executed by both parties. Professional Services must be used within one (1) year of the date of execution of the applicable Order Form by Client or will expire and will not be refunded. Professional Services and Training fees are based on Professional Services and Training provided during normal SSG business hours, Monday through Friday, 8:30 a.m. – 5:30 p.m. US central time zone (SSG holidays excluded), as SSG may modify upon notice to Client. Professional Services or Training provided by SSG outside of normal SSG business hours will be subject to a premium service charge
Professional Services and Training a) Subject to the terms of this Agreement, including payment of all applicable Professional Services fees, CloudNine may provide data conversion, implementation services or training in connection with the Program as specified in one or more Statements of Work or other ordering document (“SOW”). Each SOW will be governed by the terms of this Agreement. In the event of a conflict or inconsistency between the terms of this Agreement and those of an SOW, the terms of this Agreement will control, unless this Agreement expressly permits the SOW to override the applicable term of this Agreement.
b) Services described in each SOW are based upon CloudNine’s understanding of Your technical environment, data, needs and personnel, as of the applicable SOW effective date. Any substantive change to the technical environment or any latent or unusual conditions that impact the scope, cost, manner, method or schedule to perform, or if You fail to meet Your responsibilities or provide accurate, correct and complete information, or do not provide requested information in a timely fashion, as well as requests that alter scope tasks, deliverables, assumptions or project schedule, will be subject to the Change Order process described in this Section 7.B. Changes to the scope of the Professional Services under any SOW shall be made in writing and signed by both parties prior to implementation of the changes.
c) No Change Request will be binding upon either party until it is signed by the authorized representatives of both parties.
d) You agree to cooperate reasonably and in good faith with CloudNine in its performance of Professional Services by obtaining all permissions and licenses from third parties necessary for CloudNine to successfully perform the Professional Services, and make available in a timely manner complete, current and accurate data, computer facilities, programs, files, documentation, sample output, feedback and other information required to perform the Professional Services.
e) All fees for Professional Services are earned when paid and are nonrefundable. Unless otherwise set forth in an SOW, all fees for Professional Services are due prior to commencement of Professional Services. Expenses will be invoiced monthly as incurred. You are responsible for providing CloudNine with complete and accurate billing and contact information and for notifying CloudNine promptly of any changes to such information.
f) Subject to the terms of this Agreement and Your compliance...
Professional Services and Training. WDM shall provide the Professional Services in accordance with this Agreement and using reasonable skill and care.
Professional Services and Training a. Statement of Work. You may engage Ivanti to provide certain Professional Services pursuant to a statement of work or similar document, whether in print or online, which describes the tasks or services to be provided ("SOW"). Each SOW shall incorporate this Agreement by reference, be governed by and subject to the terms and conditions of this Agreement, and in the event of any conflict or inconsistency between this Agreement and the SOW, this Agreement shall take precedence.
Professional Services and Training a. Statement of Work. You may engage Xxxxxx to provide certain Professional Services pursuant to a statement of work or similar document, whether in print or online, which describes the tasks or services to be provided ("SOW"). Each SOW shall incorporate this Agreement by reference, be governed by and subject to the terms and conditions of this Agreement, and in the event of any conflict or inconsistency between this Agreement and the SOW, this Agreement shall control.
b. You shall provide Xxxxxx with all necessary co-operation, information and support that may reasonably be required by Xxxxxx for the performance of the Profeesional Services including, without limitation, access to suitably configured computers, software products and applicable passwords, at such times as Ivanti may request. You shall further perform such other obligations as specified in the SOW (if any).
c. Unless otherwise agreed by both Parties in writing, if you postpone or reschedule a Professional Services project fewer than ten
Professional Services and Training. 15.1. Occasionally, a support request exceeds reasonable boundaries for normal technical support. Any such requests for services that are outside the scope of the Agreement are categorized as professional services and “ID” will, in such cases, offer such professional services at ID’s then- current services rates, subject to ID’s standard professional services terms and conditions. Similarly, there are occasions when a support request encroaches into one-on-one training. In such cases, “ID” will offer training at ID’s then-current training rates, subject to ID’s standard training terms and conditions.
Professional Services and Training. If Customer orders Professional Services (as defined in Exhibit B), the terms and conditions set forth on Exhibit B will apply; if Customer orders Training Services (as defined in Exhibit C), the terms and conditions set forth on Exhibit C will apply.
Professional Services and Training. To facilitate Customer’s use of the Included Software Services, DemandTec shall provide the Professional Services and training described in Exhibit D (the “Included Professional Services”) at no additional charge to Customer, in accordance with the terms and subject to the conditions and assumptions contained in such Exhibit. DemandTec represents that the Included Professional Services are sufficient, in DemandTec’s good faith belief, for it to accomplish each of its implementation obligations in accordance with the [***]; provided that Customer performs its obligations hereunder and in Exhibit C related to each such DemandTec obligation and subject to the accuracy of the assumptions outlined in Exhibit D.
Professional Services and Training. In the event Licensee requests Tamr to provide any professional services or training related to the Software, a description of the services and applicable terms shall be set forth in an Order Schedule or a mutually agreed statement of work signed by both parties (“SOW”). Unless otherwise agreed by the parties in a SOW, Customer shall own all rights, title and interest in any deliverable created by Tamr specifically for Customer under a SOW (“Deliverable”); provided, however, that (i) Tamr shall retain ownership of its pre-existing intellectual property included in a Deliverable (“Tamr IP”), and (ii) Tamr hereby grants Customer a perpetual license to use the Tamr IP as incorporated in the Deliverable for the sole purpose of using the Deliverable. Software. Support, professional services and training are collectively referred to as “Services”.