Resolution of Grievances. The Union and the College agree that grievances should be processed in an orderly, prompt, and equitable manner so that the efficiency of the College and the morale of employees shall be maintained. Every effort will be made by the parties to resolve grievances at the earliest possible step of this procedure. In this regard, the parties commit to fully discussing their positions and the facts and evidence supporting such position so that each party can make an informed decision on the appropriate resolution of the grievance under consideration.
Resolution of Grievances. In the event of a grievance related to any dispute as to the interpretation, application or observance of the provisions of this Agreement other than discipline, it shall be handled in the following manner:
(a) The employee shall report it to his/her shop xxxxxxx in writing, and within five (5) working days. tThe xxxxxxx shall attempt to adjust the matter with the supervisor within (2) working days.
(b) Failing to agree, the shop xxxxxxx shall promptly report the matter to the Local Union. which shall submit it in writing and attempt to adjust the same with the Company within five (5) working days. If there are pending grievances, the parties will schedule and conduct, at a minimum, a monthly Local Level Hearing for language and discipline grievances. The meeting dates and times may be extended by mutual agreement. Both parties will submit an Agenda of the grievances to be heard to the opposite party at least three (3) days prior to the scheduled Local Level Hearing. However, it is the intent of the parties that all open grievances shall be heard at each Local Level Hearing. In addition, cases involving out of service discharges will be scheduled and heard by mutual agreement of the parties or during the monthly Local Level Hearing, whichever can be scheduled in a more timely manner.
(c) If the Local Union and the Company fail to reach a decision or agree upon a settlement in the matter at the Local Level Hearing, it may be submitted in writing within ten (10) working days to the appropriate UPS Freight Joint Grievance Panel (UPSFJGP), as set forth in Section 5 below. Copies of the submissions will be provided to the applicable Labor Managers and to the Regional Grievance Committee Co-Chairs.
(d) A grievance to be heard by the appropriate UPSFJGP must be in writing and submitted to the Panel Secretary thirteen (13) working days before the meeting of the Panel, with the exception of discharge grievances which may be submitted no less than five
Resolution of Grievances. The parties to this Agreement agree that an orderly and expeditious resolution of grievances arising out of the interpretation of the terms of this Agreement shall provide for a five (5) step process which is described in the following paragraphs. Step I Person, or persons, initiating the alleged grievance shall present the grievance, in writing and on a form provided by the EMPLOYER, to the appropriate Director within ten (10) days after its occurrence. The appropriate Director shall reply to the grievance within seven (7) days after initial presentation of the grievance.
Resolution of Grievances. The Administration shall endeavor in good faith to resolve grievances and differences relating to terms and conditions of employment, acting within the framework of laws, Charter provisions, Civil Service Board Rules, and other special rules governing public employment.
Resolution of Grievances. The purpose of grievance procedures is to secure at the lowest possible administrative level equitable solutions to grievances.
Resolution of Grievances. The Employer shall endeavor in good faith to resolve grievances and differences relating to terms and conditions of employment, acting within the framework of laws, Charter provisions, Civil Service Board Rules, and other special rules governing public employment.
Resolution of Grievances. In the event of a grievance related to a matter of discipline or any dispute as to the interpretation, application or observance of the provisions of this Agreement other than discipline, it shall be handled in the following manner:
(a) The employee shall report it to his shop xxxxxxx in writing within five (5) working days. The xxxxxxx shall attempt to adjust the matter with the supervisor within two (2) working days.
(b) Failing to agree, the shop xxxxxxx shall promptly report the matter to the Local Union which shall submit it in writing and attempt to adjust the same with the Company within five (5) working days.
(c) If the Local Union and the Company fail to reach a decision or agree upon a settlement in the matter, it may be submitted in writing within ten (10) working days to the appropriate UPS Freight Joint Grievance Panel (UPSFJGP), as set forth in Section 5 below.
(d) A grievance to be heard by the appropriate UPSFJGP must be in writing and submitted to the Panel Secretary thirteen (13) working days before the meeting of the Panel, with the exception of discharge grievances which may be submitted no less than five (5) working days before the meeting.
(e) In the event a majority of a Panel cannot agree upon a decision, other than a case covered by Section 5(g) below, the matter shall be considered deadlocked. In such event, the Union shall have the right to request it to be heard by the National Grievance Panel (NGP) within ten (10) calendar days after receipt of the written decision. If an open grievance is not submitted to the NGP within the ten (10) days, it shall be considered resolved.
Resolution of Grievances. Customers can register their grievances through multiple service avenues: • Call our helpline number at 0-000-000-0000 (local call charges apply) • Email us at xxxx.xxxxxxxxxx@xxxxxxx.xxx • Login to online policy account on xxx.xxxxxxx.xxx • SMS SERVICE to 58888 to receive a call back from our Customer Service Representative • Visit any of the nearest Tata AIA Life branches or CAMS Service Centers • Contact your Tata AIA Life Agent / Distributor • Log on to IGMS website xxx.xxxx.xxxx.xxx.xx • Write to us on the following address: Grievance Redressal Department Tata AIA Life Insurance Company Limited - B- wing, 9th Floor, I- Think Techno Campus, Behind TCS, Pokhran Road No.2, Close to Eastern Express Highway, Thane (West) – 400 607, Maharashtra. We shall acknowledge a customer's grievance within 3 business days by providing the customer with the name of the Grievance Redressal Executive who is responsible to handle the grievance. We shall provide the customer with an equitable resolution within 2 weeks of receipt of the grievance. In case customers wishes to contact us during the course of the assessment, they can contact us at any of the above mentioned touch points. All Tata AIA Life branches have a Grievance Redressal Officer who can be contacted for any support during the grievance redressal process
Resolution of Grievances. 164 The resolution of a grievance shall be recorded and signed by the parties.
Resolution of Grievances. Any unit member may at any time present grievances to the District and have such grievances adjusted without the intervention of the Association, as long as the adjustment is reached prior to arbitration and the adjustment is not inconsistent with the terms of this Agreement; provided that the District shall not agree to a resolution of the grievance until the Association has received a copy of the grievance and the proposed resolution and has been given the opportunity to file a response. Upon request of the grievant, the grievant may be represented at any stage of the grievance procedure by a representative of the Association.
