Standards for Performance. The Contractor shall perform the tasks/activities and complete the objectives in accordance with the following standards:
A. The Contractor agrees to provide the services incorporated into this Agreement, and further agrees to comply with Authority/HUD Policies and Service Guidelines subject to the terms and conditions of this Agreement.
B. Be an adopter and provide services in accordance with the National Industry Standards for Homeownership Education and Counseling.
C. Have the ability to report activity and accomplishments using a HUD 9902, upload information into MATT 2.0 including HEP Time and Activity Reports, as well as documents (e.g. invoices) in accordance with Authority/HUD requirements.
Standards for Performance. The Contractor shall perform the tasks/activities and complete the objectives in accordance with the following standards:
A. The Contractor agrees to provide the services incorporated into this Agreement, and further agrees to comply with Authority/HUD Policies and Service Guidelines subject to the terms and conditions of this Agreement. The Contractor further agrees to comply with existing agreements administered by the Authority’s Housing Initiatives Division.
B. Be an adopter and provide services in accordance with the National Industry Standards for Homeownership Education and Counseling.
C. Have the ability to report activity and accomplishments using a HUD 9902, upload information into MATT 2.0 including HEP Time and Activity Reports, as well as documents (e.g. invoices) in accordance with Authority/HUD requirements.
Standards for Performance. Pursuant to 45 CFR § 303.107(b) and 45 CFR § 305.63, and upon adequate grant funding sufficient to meet staffing needs, the Parties to this POC agree to maintain an organizational structure and sufficient staff to maximize compliance with all Title IV-D performance standards, including time frames as defined in all relevant federal and state laws and regulations.
Standards for Performance. A. Both Parties agree to develop two-way performance metrics by which performance under this Agreement will be evaluated. A scorecard with key performance indicators and metrics will be jointly developed by September 30, 2007 (the “Performance Scorecard”). Performance bands will be set forth as follows on the Performance Scorecard for the determination of aggregate average quarterly scores: (i) Acceptable; (ii) Immediate action; and (iii)
Standards for Performance. Any act of construction, installation, maintenance, or repair to be performed under this Agreement shall be performed in a good and workmanlike manner pursuant to sound engineering practices and in compliance with all applicable governmental requirements.
Standards for Performance. The Contractor shall perform the services, as outlined in Section II above, in accordance with the following standards:
A. Maintain voucher payment Incentive Based Performance Standards of 99.9% or better.
B. Provide a superior, detailed Quality Control Plan that is built into daily processing, and includes the following:
1. Ensure that the contract performance requirements are met.
2. Ensure separation of duties and implement specific internal controls for the detection and prevention of potential fraud, waste, and abuse of funds to guarantee accountability.
3. Identify processes and procedures to prevent, detect and resolve actual or perceived conflicts of interest of any staff working with the contract or associated with the entity.
4. Provide the names and qualifications of the individuals responsible for performing the quality control reviews and the specific areas/services these individuals will inspect.
5. Identify performance deficiencies and take corrective action to ensure against unsatisfactory performance.
C. Document all quality control reviews and any required corrective action.
D. Establish and maintain files for such documentation through the term of the contract. The files shall be the property of the Authority/HUD and be made available to the Authority/HUD upon demand during the contractor's regular business hours. The files shall be turned over the Authority within 10 business days after completion or termination of the contract.
Standards for Performance. To be deemed acceptable, work performed under this agreement shall be in accordance with the Scope of Services – Summary (Attachment A) and Scope of Services – Deliverables and Payment Schedule (Attachment B), and reasonable efforts shall be used to meet the requirements of all deliverables.
Standards for Performance. All Services shall be performed [**] and pursuant to the terms of this Agreement and any Task Order in accordance with all Applicable Law. For purposes of this Agreement, “Applicable Law” shall mean all federal, state, and local laws and governmental agency regulations and requirements applicable to the Services or related to each Party’s respective obligations under this Agreement, including but not limited to regulations promulgated under the Food, Drug and Cosmetic Act (“FDCA”), specifically including but not limited to those regulations specific to investigational drug products and expanded-access uses (21 C.F.R. §§ 312 et seq); the Federal Anti-Kickback Statute, 42 U.S.C. 5 1320a-7b(b) and its implementing regulations (collectively, the “Federal Anti-Kickback Statute”); the U.S. False Claims Act (31 U.S.C. § § 3729-3733); the U.S. Foreign Corrupt Practices Act of 1977, as amended; the Public Contracts Anti-Kickback Act (41 U.S.C. ss 51 et seq.); the Drug Supply Chain Security Act (21 U.S.C. § 355 et seq); Civil Monetary Penalties Law (42 U.S.C. § 1320a-7a(a)(5)); the Xxxxx Law (42 U.S.C. § 1395nn); the Health Insurance Portability and Accountability Act of 1996, Public Law 104-191 and implementing regulations set forth at 45 C.F.R. Parts 160 and 164 (“HIPAA”); the Health Information Technology For Economic and Clinical Health Act, as enacted in Pub. L. No. 111-05 H.R., 111th Cong. (2009), Title XIII (collectively, “HITECH”); Data Privacy Laws (as that term is defined below in Section 5.1(iii)); all federal, state, and local laws and governmental agency regulations and requirements applicable to (i) pharmacy licensure requirements and pharmacy operations, and (ii) patient confidentiality, privacy, and consumer and data protection; and any other laws and regulations relating to the terms of this Agreement, as required and to the extent applicable to the respective Party.
Standards for Performance. The Contractor shall perform the services, as outlined in Section II above, in accordance with the following standards:
A. Review each RCS per HUD Requirements in Chapter 9 of the Section 8 Renewal Policy Guidelines and adhere to Authority-established timeframes as outlined below:
1. If the RCS is not complete, contact the owner's appraiser with any questions, issues, concerns, clarifications within seven (7) calendar days of the receipt of the RCS.
2. If the RCS is complete, the review of the rent comparability study is due to the Authority within fourteen (14) calendar days of the date that a complete RCS is received in the Authority office.
3. Once the reviewer has completed their review they should communicate their results to the Authority immediately.
a. If the reviewer agrees with the appraiser’s market rent conclusions, the reviewer should document that agreement in their desk review and forward a copy of the desk review to the Authority, and provide a table listing the concluded market rents for each Section 8 unit type.
b. If aspects of the RCS are unclear or unconvincing, the reviewer should ask the appraiser for additional information or explanations. If the issues are minor and the reviewer expects an easy resolution, the reviewer may call the appraiser. If concerns are many, more significant or complicated, the reviewer should send the appraiser an email / fax/ hard copy letter stating the concerns and giving the appraiser seven (7) calendar days to respond. The reviewer must copy the owner/agent on any written correspondence. The RCS appraiser should send the information back to the reviewer and copy the Authority and the owner/agent.
c. If the appraiser's response does not resolve the reviewer's concern, the reviewer should talk with or write the appraiser/owner a second time. Again, the reviewer must copy the owner contact on any written correspondence. Please respond to the owner's appraiser within ten (10) calendar days of receipt of response, with a copy of the response to the owner and the Authority.
d. Within ten (10) calendar days after final information is received from the owner/appraiser, the reviewer must either: 1) accept the RCS; or 2) draft a decision letter challenging the RCS. This letter or email will be sent to the Authority.
e. If the reviewer challenges the RCS, the decision letter must clearly state the reasons the RCS is challenged. If possible, the RCS reviewer should provide alternate rents that can be offered to the...
Standards for Performance. In performing the Services for Owner under this Agreement, Engineer represents, warrants, and agrees as follows:
4.1 That Engineer will staff and perform all Work at adequate levels to assure completion on a timely basis and in a competent and workmanlike manner;
4.2 That Engineer and all its managers, officers, employees, agents and representatives who perform the Services on behalf of Owner pursuant to this Agreement will possess the requisite skill, knowledge, experience and ability necessary to perform the Services on a timely basis and in a competent and workmanlike manner;
4.3 That all Services provided to Owner by Engineer pursuant to this Agreement will be provided in a competent and workmanlike manner, on a timely basis and will be free from defects in materials or workmanship;
4.4 That the Services provided to Owner pursuant to the terms of this Agreement and all actions taken by Engineer and/or its officers, directors, employees, agents or representatives in connection therewith will strictly comply with this Agreement, all applicable federal, state and local statutes, laws and ordinances and/or all orders, rules, regulations, or codes adopted, promulgated, or issued thereunder;
4.5 That Engineer and each of its officers, directors, employees, agents and representatives who provide Services to Owner pursuant to this Agreement will at all times conduct themselves in a professional and courteous manner and will not take or omit to take any action which could reasonably be expected to have an adverse effect on the reputation, business or goodwill of Owner.