Urgent Maintenance Sample Clauses
The Urgent Maintenance clause allows for immediate action to be taken when repairs or maintenance are required to prevent harm, damage, or significant disruption. Typically, this clause permits the responsible party—often a landlord or property manager—to enter the premises and carry out necessary work without the usual advance notice, especially in situations like burst pipes or electrical failures. Its core function is to ensure that critical issues are addressed swiftly, minimizing risk to property and occupants and preventing further complications.
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Urgent Maintenance. Urgent Maintenance means performing maintenance on the Software or hardware components of OnBoard to repair errors that are immediately affecting Customers’ use of the OnBoard end user interfaces. During Urgent Maintenance, the OnBoard end user interfaces may be unavailable. Passageways may undertake Urgent Maintenance at any time deemed necessary. OnBoard may be down for Urgent Maintenance a total of two (2) hours per month.
Urgent Maintenance. “Urgent Maintenance” will mean efforts to correct Subscription Services Platform conditions that are likely to cause a material outage of the Subscription Services and that require immediate action outside the Scheduled Maintenance window. Supplier may undertake Urgent Maintenance at any time it deems necessary and will provide notice of Urgent Maintenance to Customer as soon as is commercially practicable under the circumstances. Urgent Maintenance will entitle Customer to service credits as set forth in Section 5 below.
Urgent Maintenance. Urgent Maintenance shall refer to efforts to correct hosting conditions which are likely to cause an Outage and which require immediate correction. Urgent Maintenance, while being conducted, may degrade the quality of the services provided, and which may include an Outage. An outage related to Urgent Maintenance shall be deemed an Outage for purposes of determining whether the service is Operational. 5NINES may undertake Urgent Maintenance at any time deemed necessary. 5NINES shall provide notice of Urgent Maintenance to Customer as soon as is commercially practicable under the circumstances.
Urgent Maintenance. During working hours tenants should notify the housing provider of urgent maintenance problems. The housing provider will notify COMAC the Community Housing Maintenance section of the Office of Housing immediately. Outside working hours tenants should use the emergency after hour’s number provided at signup or on request. If a property is uninhabitable and repairs cannot be carried out within 24 hours the housing provider will do everything possible to provide alternative housing.
Urgent Maintenance. On rare occasions, our support team might be forced to initiate an intervention without prior notice. Customers will be informed via our status page, status updates will be circulated every 30 minutes. Service Desk – Support Paying clients have access to the Teamleader Orbit Support Desk to report issues or request assistance. Support tickets can be created via email to ▇▇▇▇▇▇▇.▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇.▇▇ or online via ▇▇▇▇▇▇▇.▇▇▇▇▇.▇▇▇▇▇▇▇▇▇▇.▇▇. The support desk is manned during Business Hours. Tickets that are created outside the Business Hours are handled the next working day unless they are activated via the support hotline (+▇▇ ▇ ▇▇▇ ▇▇ ▇▇). A defect is defined as a recent problem with functionality that was used in the past and fails to work at this moment. The table below contains the response / resolution objectives for defects: Critical Major outage or downtime, the Application can no longer be used 0-2h 4h High The Application is available, but a certain functionality is not working, users are blocked in their normal operations 2h 24h Normal The Application is available and functionality can be used, but a defect is causing an inconvenience for users. 4h 48h or next service update Backup A backup is created every 8 hours, the retention for the backups is 90 days. RPO: 8h RTO: 2h Backups are secured on a storage account on the Azure platform. This account uses geo-redundant storage. Geo-redundant storage ensures multiple copies of the data are available on different physical locations. This ensures no data is lost in case of a catastrophic failure of one of the data centers. Security Audits – Vulnerability Assessments We welcome external security audits and assessments, but need to be informed of any operation that is ongoing on our systems. Therefore any type of security / performance scanning on our infrastructure is prohibited without written approval from TEAMLEADER ORBIT BV. A vulnerability assessment or security audit can be allowed if: ● methods are limited to non-destructive only; ● tests are only performed within the agreed time window; ● tests are executed on the agreed scope (IP’s, machines, domains, ...); ● test results are shared with TEAMLEADER ORBIT BV’s security staff immediately after the assessment; ● test results are treated as confidential and are never disclosed towards third parties; ● tests are immediately interrupted on TEAMLEADER ORBIT BV’s request. TEAMLEADER ORBIT BV shall under no circumstances be obliged to allow any external...
Urgent Maintenance. Urgent Maintenance refers to efforts to correct network conditions that are likely to cause a material Service outage and that require immediate action. Urgent Maintenance may degrade the quality of the Services, including possible outages. Such effects related to Urgent Maintenance shall entitle Customer to service credits as set forth in this SLA. OneVoice’s underlying network provider and GSP may undertake Urgent Maintenance at any time deemed necessary and shall provide notice of Urgent Maintenance to Customer as soon as is commercially practicable under the circumstances.
Urgent Maintenance. Urgent Maintenance shall refer to efforts to correct the TDN Dial Access Network, the TDN IP Network conditions which are likely to cause a material Service outage and which require immediate correction. Urgent Maintenance, while being conducted, may degrade the quality of Services provided which may include an outage of the Services. An outage related to Urgent Maintenance shall be deemed an outage for purposes of calculating CSR. TDN may undertake Urgent Maintenance at any time deemed necessary. TDN shall provide notice of Urgent Maintenance to Customer as soon as is commercially practicable under the circumstances 6.
Urgent Maintenance. SunnyHost will provide at least 24 hours advance notice via the SunnyHost website and Customer Notification channels of an Urgent Maintenance Period being required, which will occur between 10pm and 7am AEST.
Urgent Maintenance. Urgent Maintenance, while being conducted, may degrade the quality of the Hosting Services, or may cause an Outage of the Hosting Services. Downtime to Urgent Maintenance will not count against System Availability. Nuance may undertake Urgent Maintenance at any time Nuance deems necessary. Nuance will provide notice of Urgent Maintenance to Company as soon as is commercially practicable under the circumstances.
Urgent Maintenance. Urgent maintenance shall refer to efforts to correct availability problems which are likely to cause an outage and which require immediate correction. Urgent maintenance, while being conducted, may degrade the quality of the performance of the provided Services, and may include an outage. Periods of outage related to urgent maintenance shall be deemed a lack of Supplier Site Availability. Supplier may undertake urgent maintenance at any time deemed necessary. Supplier will provide notice of urgent maintenance to Customer as soon as is commercially reasonable under the circumstances.