Ordering and Maintenance. CBB shall use Verizon’s electronic Operations Support System access platforms to submit Orders and requests for maintenance and repair of Services, and to engage in other pre-ordering, ordering, provisioning, maintenance and repair transactions. If Verizon has not yet deployed an electronic capability for CBB to perform a pre-ordering, ordering, provisioning, maintenance or repair, transaction offered by Verizon, CBB shall use such other processes as Verizon has made available for performing such transaction (including, but not limited, to submission of Orders by telephonic facsimile transmission and placing trouble reports by voice telephone transmission).
Ordering and Maintenance. D&E shall use Verizon’s electronic Operations Support System access platforms to submit Orders and requests for maintenance and repair of Services, and to engage in other pre-ordering, ordering, provisioning, maintenance and repair transactions. If Verizon has not yet deployed an electronic capability for D&E to perform a pre-ordering, ordering, provisioning, maintenance or repair, transaction offered by Verizon, D&E shall use such other processes as Verizon has made available for performing such transaction (including, but not limited, to submission of Orders by telephonic facsimile transmission and placing trouble reports by voice telephone transmission).
Ordering and Maintenance. MHT shall use Verizon’s electronic Operations Support System access platforms to submit Orders and requests for maintenance and repair of Services, and to engage in other pre-ordering, ordering, provisioning, maintenance and repair transactions. If Verizon has not yet deployed an electronic capability for MHT to perform a pre-ordering, ordering, provisioning, maintenance or repair, transaction offered by Verizon, MHT shall use such other processes as Verizon has made available for performing such transaction (including, but not limited, to submission of Orders by telephonic facsimile transmission and placing trouble reports by voice telephone transmission).
Ordering and Maintenance. Onvoy shall use Frontier’s electronic Operations Support System access platforms to submit Orders and requests for maintenance and repair of Services, and to engage in other pre-ordering, ordering, provisioning, maintenance and repair transactions. If Frontier has not yet deployed an electronic capability for Onvoy to perform a pre-ordering, ordering, provisioning, maintenance or repair, transaction offered by Frontier, Onvoy shall use such other processes as Frontier has made available for performing such transaction (including, but not limited, to submission of Orders by telephonic facsimile transmission and placing trouble reports by voice telephone transmission).
Ordering and Maintenance. API shall use Verizon’s electronic Operations Support System access platforms to submit Orders and requests for maintenance and repair of Services, and to engage in other pre- ordering, ordering, provisioning, maintenance and repair transactions. If Verizon has not yet deployed an electronic capability for API to perform a pre-ordering, ordering, provisioning, maintenance or repair, transaction offered by Verizon, API shall use such other processes as Verizon has made available for performing such transaction (including, but not limited, to submission of Orders by telephonic facsimile transmission and placing trouble reports by voice telephone transmission).
Ordering and Maintenance iNetworks shall use Verizon’s electronic Operations Support System access platforms to submit Orders and requests for maintenance and repair of Services, and to engage in other pre-ordering, ordering, provisioning, maintenance and repair transactions. If Verizon has not yet deployed an electronic capability for iNetworks to perform a pre- ordering, ordering, provisioning, maintenance or repair, transaction offered by Verizon, iNetworks shall use such other processes as Verizon has made available for performing such transaction (including, but not limited, to submission of Orders by telephonic facsimile transmission and placing trouble reports by voice telephone transmission).
Ordering and Maintenance. 11.3.1 ACI, or ACI's agent, shall act as the single point of contact for its end users' service needs, including without limitation, sales, service design, order taking, provisioning, change orders, training, maintenance, trouble reports, repair, post-sale servicing, billing, collection and inquiry. ACI shall make it clear to its end users that they are end users of ACI for resold services. ACI's end users contacting USWC will be instructed to contact ACI; however, nothing in this Agreement, except as provided below, shall be deemed to prohibit USWC from discussing its products and services with ACI's end users who call USWC for any reason.
11.3.2 ACI shall transmit to USWC all information necessary for the installation (billing, listing and other information), repair, maintenance and post-installation servicing according to USWC's standard procedures, as described in the USWC resale operations guide that will be provided to ACI. When USWC's end user or the end user's new service provider discontinues the end user's service in anticipation of moving to another service provider, USWC will render its closing xxxx to the end user effective with the disconnection. If USWC is not the local service provider, USWC will issue a xxxx to ACI for that portion of the service provided to ACI should ACI's end user, a new service provider, or ACI request service be discontinued to the end user. USWC will notify ACI by FAX, OSS, or other processes when an end user moves to another service provider. USWC will not provide ACI with the name of the other Reseller or service provider selected by the end user. The Parties agree that they will not transfer to each other their respective end users whose accounts are in arrears. The Parties further agree that they will work cooperatively together to develop the standards and processes applicable to the transfer of such accounts.
11.3.3 ACI shall provide USWC and USWC shall provide ACI with points of contact for order entry, problem resolution and repair of the resold services.
11.3.4 Prior to placing orders on behalf of the end user, ACI shall be responsible for obtaining and have in its possession Proof of Authorization ("POA"). POA shall consist of documentation acceptable to USWC of the end user's selection of ACI. Such selection may be obtained in the following ways:
11.3.4.1 The end user's written Letter of Authorization or LOA.
11.3.4.2 The end user's electronic authorization by use of an 800 number,
11.3.4.3 The end user's ...
Ordering and Maintenance. ECI shall use Verizon’s electronic Operations Support System access platforms to submit Orders and requests for maintenance and repair of Services, and to engage in other pre- ordering, ordering, provisioning, maintenance and repair transactions. If Verizon has not yet deployed an electronic capability for ECI to perform a pre-ordering, ordering, provisioning, maintenance or repair, transaction offered by Verizon, ECI shall use such other processes as Verizon has made available for performing such transaction (including, but not limited, to submission of Orders by telephonic facsimile transmission and placing trouble reports by voice telephone transmission).
Ordering and Maintenance. PNG shall use Verizon’s electronic Operations Support System access platforms to submit Orders and requests for maintenance and repair of Services, and to engage in other pre-ordering, ordering, provisioning, maintenance and repair transactions. If Verizon has not yet deployed an electronic capability for PNG to perform a pre-ordering, ordering, provisioning, maintenance or repair, transaction offered by Verizon, PNG shall use such other processes as Verizon has made available for performing such transaction (including, but not limited, to submission of Orders by telephonic facsimile transmission and placing trouble reports by voice telephone transmission).
Ordering and Maintenance. 9.2.2.5.1 The INP Requestor is responsible for all dealings with and on behalf of its end users, including all end user account activity, e.g. end user queries and complaints.
9.2.2.5.2 Each Party is responsible for obtaining a Letter of Authorization (LOA) from its end users who request a transfer of the end user’s telephone number from the other Party.
9.2.2.5.3 The INP Provider will work cooperatively with the INP Requestor to ensure a smooth end user transition and to avoid unnecessary duplication of other facilities (e.g., Unbundled Loops). The Parties will cooperate to develop intercompany procedures to implement the requirements of this paragraph.
9.2.2.5.4 If an end user requests transfer of service from the INP Requestor back to the INP Provider, the INP Provider may rely on that end user request to institute cancellation of the INP service. The INP Provider will provide at least 48 hours notice to the INP Requestor of the cancellation of INP service, and will work cooperatively with the INP Requestor to ensure a smooth end user transition and to avoid unnecessary duplication of other facilities (e.g., Unbundled Loops). The Parties will cooperate to develop intercompany procedures to implement the requirements of this paragraph.
9.2.2.5.5 Certain features are not available on calls passed through INP service.
9.2.2.5.6 The INP Requestor’s designated INP switch must return answer and disconnect supervision to the INP Provider’s switch.
9.2.2.5.7 The INP Requestor will provide to the E911 database provider the network telephone number that the INP Requestor assigned to the INP Provider-assigned, ported telephone number. Updates to and maintenance of the INP information to the E911 database are the responsibility of the INP Requestor.
9.2.2.5.8 The INP Requestor will submit to the INP Provider a disconnect order for each ported number that is relinquished by the INP Requestor’s end users.
