Access to your home. 8.2.1 We require reasonable access to your home and outside areas to carry out repairs, periodic inspections or improvement work. We will give you at least 24 hours’ notice. You should ask all callers for official identification before you allow them access to your home. If in doubt contact our offices or the police.
8.2.2 In an emergency you must give us immediate access to the property. Notice is not required where any delay in obtaining access could result in personal injury to people or damage to the property or to other properties.
8.2.3 If no one is at the property when an emergency occurs, we will try and contact you by all means available to us, however if this is unsuccessful we reserve the right to force entry to the property to rectify the issue. We will repair any damage we cause when we enter your home and we will make the property secure against unauthorised entry.
8.2.4 There are situations where we as the landlord will require access to your home in order to fulfil our legal obligations. In these situations you are required to allow authorised Council employees, agents and contractors access to your home. If you do not allow access to your home we may take legal action against you and you will be responsible for the costs of this process.
8.2.5 We as the landlord have a responsibility to carry out safety checks and routine repairs before re-letting a property. Therefore if you are moving from your home you must let us have reasonable access to carry out a ‘pre-vacation’ inspection before you leave, to carry out minor repairs and to show prospective tenants around the property.
Access to your home. You have a right to occupy your home in peace so long as you comply with this tenancy agreement. You are required to give access to the Council, our agents or contractors as required by this agreement. Contractors and staff will wear identification. Please ask to see identification. You or any adult member of your household must allow Council employees, their contractors, agents or other statutory bodies to enter your home (at reasonable hours) when you have been given reasonable written notice (usually 24 hours). Examples include, but are not limited to: carrying out maintenance, repairs, improvements or other works carrying out gas safety checks or electrical safety checks, inspecting the condition of the property. You or any member of your household must make sure your property is safe for anyone accessing your home for any lawful reason, including gaining access to roofs and loft spaces. You must ensure that your belongings do not affect access. You, members of your household or visitors must ensure that all animals are kept under control at all times, including when you are visited by the Council’s employees, contractors or agents. We will take legal action to gain access to your home, if you or any member of your household refuses access. You may also have to pay the costs of this legal action. It is important that we have your most recent contact details.
Access to your home. 4.5.1 You must allow our employees, agents, and contractors access at reasonable times (subject to giving you reasonable notice) to conduct a gas safety inspection and or inspect the condition of, or to carry out repairs or improvements or other works to: • the property • the installations • the garden • the common areas or adjoining property
4.5.2 We will normally give you at least 24 hours’ notice but more immediate access may be required in an emergency. In the event of an emergency where we cannot reasonably be expected to gain access in any other way, we may force entry to the property. This could include but is not limited to: • where gas is escaping • water is overflowing, or • we believe that someone’s life or physical safety is threatened
Access to your home. We may need to access your Home to supply your Service and exercise our rights and perform our obligations under this Agreement. Our Suppliers may also need access to your Home to supply their goods and services to us and to exercise their rights and perform their obligations under their supply agreement with us. You must provide us and our Suppliers with safe, sufficient and timely access to your Home for these purposes. If we have agreed a time or period of time in which we or our Suppliers can access your Home, you (or another person over the age of 18 years who is authorised by you) must be there to provide us or our Suppliers with access to your Home. If you fail to comply with your obligations under this clause, we will not be liable for any failure to perform any of our obligations in connection with the supply of your Services to the extent caused or contributed by your failure to comply with your obligations under this clause. If you (or another person over the age of 18 years who is authorised by you) are not in attendance then we will charge you the incorrect call out fee specified in the Price Guide.
Access to your home. 4.1 You must let officers of the Council into your home to inspect its state of repair; to carry out work, safety checks, disinfestations or improvements to the Property or adjoining properties. We will contact you, giving you reasonable notice of at least 24 hours of our proposed visit to arrange access for this purpose; apart from cases of emergency where immediate access may be required. In such an emergency and you are not at the Property we may force entry in your absence and enter the Property if circumstances are believed to warrant such action.
4.2 In the event that you do not permit access to the Property for an annual gas safety inspection, disinfestations, repairs Gosport Borough Council - Housing Services Introductory Tenancy Agreement FOR INFORMATION ONLY or improvements the Council may recharge you any reasonable costs that it may incur in obtaining an injunction or a warrant of entry to undertake such works as required. We may also require access to undertake an annual Property health check.
Access to your home. 6.1 If we need to get into your home (for example, to service your boiler), and it is not an emergency, we will give you at least 24 hours’ notice. If we have given you notice but you do not let us in, we may force our way in if we think that there is a risk that your home or other year we must carry out an annual gas safety check of any gas appliances we have supplied in your home. properties could be damaged or people could be injured.
6.2 In an emergency, such as a flood or suspected gas leak, we may have to get into your home without giving you notice. If we have to do this, we will make sure that your home is secure when we leave.
6.3 We will repair any damage caused by us forcing our way into your home, unless we had to force our way in as a result of your carelessness or neglect
6.4 You must allow our employees and people we authorise into your home to: • Carry out an inspection • Carry out a gas safety check • Carry out an electrical safety check including smoke alarms • Carry out repairs or improvements that may be necessary • Inspect a neighbouring property, or • Discuss any issues relating to your tenancy.
6.5 If we have given you notice that we require access to your home but you do not provide this we will charge you for the cost of trying to get into your home.
Access to your home. 4.10.1 Allowing access to your home to contractors and representatives You must allow our employees, contractors or representatives reasonable access to your home for the purpose of:
Access to your home. 4.10.1 Allowing access to your home to contractors etc
Access to your home. 5.1 You or anyone living with you must allow Council employees, their contractors, agents or statutory undertakers access to your home to carry out a regular inspection of the property and to complete our housing management responsibilities and to unsure you are complying with the conditions in this tenancy agreement. We will provide you with at least 24 hours notice in writing, (except in an emergency - see 5
Access to your home. 5.1 You or anyone living with you must allow us, our representatives or agents access to your home. We will provide you with at least 24 hours notice in writing, (except in an emergency - see 5.4) setting out the reason why we require access and the date and time of our visit.
5.2 We may require access, for example, to: • Inspect the condition of the property; • Inspect any damage to the property; • Carry out repairs; • Carry out improvements; • Service/ check or maintain equipment in line with regulations and legislation; • Facilitate any of the above to any adjoining premises e.g. party walls, flats, roofs etc. • Undertake accompanied viewings with prospective tenants of the property • Undertake Property Health and Safety Check/Service, inclusive of Gas Servicing and Maintenance, Solid Fuel Servicing and Maintenance, Electrical Checks and Maintenance, Smoke Alarm Servicing and any other necessary appliance and utility testing, in line with regulations and legislation.
5.3 In an emergency we may require immediate access to your home without notice. In the event that such access is necessary and the property is unoccupied or access is denied, we may use reasonable force to gain entry to the property. We will take reasonable steps to contact a known key holder in your absence and we will leave your home secure.
5.4 Examples of emergencies include, but are not limited to; • Fire; • Flood; • Gas leaks; • Threat or risk of personal injury; • Threat or risk to the structure of our property; • Unsafe heating appliances (where annual checks are overdue); • Suspicion of any of the above.
