Access to your home. You have a right to occupy your home in peace so long as you comply with this tenancy agreement. You are required to give access to the Council, our agents or contractors as required by this agreement. Contractors and staff will wear identification. Please ask to see identification. You or any adult member of your household must allow Council employees, their contractors, agents or other statutory bodies to enter your home (at reasonable hours) when you have been given reasonable written notice (usually 24 hours). Examples include, but are not limited to: carrying out maintenance, repairs, improvements or other works carrying out gas safety checks or electrical safety checks, inspecting the condition of the property. You or any member of your household must make sure your property is safe for anyone accessing your home for any lawful reason, including gaining access to roofs and loft spaces. You must ensure that your belongings do not affect access. You, members of your household or visitors must ensure that all animals are kept under control at all times, including when you are visited by the Council’s employees, contractors or agents. We will take legal action to gain access to your home, if you or any member of your household refuses access. You may also have to pay the costs of this legal action. It is important that we have your most recent contact details.
Access to your home. 8.2.1 We require reasonable access to your home and outside areas to carry out repairs, periodic inspections or improvement work. We will give you at least 24 hours’ notice. You should ask all callers for official identification before you allow them access to your home. If in doubt contact our offices or the police.
Access to your home. 4.5.1 You must allow our employees, agents, and contractors access at reasonable times (subject to giving you reasonable notice) to conduct a gas safety inspection and or inspect the condition of, or to carry out repairs or improvements or other works to: • the property • the installations • the garden • the common areas or adjoining property
Access to your home. 4.10.1 Allowing access to your home to contractors and representatives You must allow our employees, contractors or representatives reasonable access to your home for the purpose of: • inspecting its condition • doing repairs or improvements to the property or an adjoining property • carrying out tenancy reviews • dealing with any health and safety issue which may include but is not limited to o the annual safety inspection and servicing of the Council’s gas appliances and solid fuel appliances o annual servicing of alarms and telecare devices (if fitted) o servicing of stair lifts o Legionella testing and asbestos checks o testing and maintenance of electrical, smoke and carbon monoxide alarms o fire risk assessments We will give you 24 hours’ notice if we require such access.
Access to your home. 4.1 You must let officers of the Council into your home to inspect its state of repair; to carry out work, safety checks, disinfestations or improvements to the Property or adjoining properties. We will contact you, giving you reasonable notice of at least 24 hours of our proposed visit to arrange access for this purpose; apart from cases of emergency where immediate access may be required. In such an emergency and you are not at the Property we may force entry in your absence and enter the Property if circumstances are believed to warrant such action.
Access to your home. We may need to access your Home to supply your Service and exercise our rights and perform our obligations under this Agreement. Our Suppliers may also need access to your Home to supply their goods and services to us and to exercise their rights and perform their obligations under their supply agreement with us. You must provide us and our Suppliers with safe, sufficient and timely access to your Home for these purposes. If we have agreed a time or period of time in which we or our Suppliers can access your Home, you (or another person over the age of 18 years who is authorised by you) must be there to provide us or our Suppliers with access to your Home. If you fail to comply with your obligations under this clause, we will not be liable for any failure to perform any of our obligations in connection with the supply of your Services to the extent caused or contributed by your failure to comply with your obligations under this clause. If you (or another person over the age of 18 years who is authorised by you) are not in attendance then we will charge you the incorrect call out fee specified in the Price Guide.
Access to your home. 6.1 If we need to get into your home (for example, to service your boiler), and it is not an emergency, we will give you at least 24 hours’ notice. If we have given you notice but you do not let us in, we may force our way in if we think that there is a risk that your home or other properties could be damaged or people could be injured.
Access to your home. You agree to give free access, in a reasonable manner and during normal business hours, to a duly authorized representative of the Cooperative, to the Address and to the Equipment on site, so that he or she can install, repair, maintain the Equipment, your equipment or the equipment of a third party or so that he or she can act on the Cooperative's or a third party's network, in the event of an outage or disruption affecting the network, as well as to ensure compliance with the obligations under the Services Agreement. If you do not own the residence where your Services are provided, you confirm that you have received the consent of the owner of the residence to allow the Cooperative to carry out the necessary work. You agree that any contravention in this regard may result in 9-1-1 emergency service being unavailable.
Access to your home. Whether for inspection or repair appointments, we refrain from accepting keys and entering your home in your absence, as do our trade contractors. While we recognize that this means that resolving warranty items may take longer, we believe your peace of mind and security should be our first concern. We conduct warranty visits when an adult is available to accompany our representative and point out the items you have listed. Our in-house service technicians and those of our trades or suppliers will perform repairs only when an adult is available to admit them to your home. An adult is a person 18 or older who has your authorization to admit service personnel and sign completed work orders. The adult in the home when work is performed is, for all warranty purposes, designated by you to be your authorized representative, capable of making decisions on your behalf and of signing for completed work. Warranty Repairs Our criteria for qualifying warranty repairs meet or exceed typical industry practices. Please note that we reserve the right, at our discretion, to exceed these guidelines if common sense or individual circumstances make that appropriate, without being obligated to exceed all guidelines to a similar degree or for other homeowners whose circumstances are different.
Access to your home. Nest Homes conducts inspections of interior warranty items only when an adult is available to accompany our representative and point out the items you have listed. Both our in-house service technicians and our trade contractors will likewise perform repairs only when an adult is available to admit them to your home. An adult is a person 18 or older who has your authorization to admit service personnel and sign completed work orders. We do not accept keys, nor will we permit our trade contractors to accept your key and work in your home without an adult present. While we recognize that this means processing warranty service items may take longer, we believe your peace of mind and security should be our first concern. Exterior Items Exterior items can usually be inspected and repaired without an adult present, provided access is available (for instance, no locked gate). If you prefer to meet with us and discuss the item(s) in question, we are happy to arrange an appointment to do that. Sometimes a trade partner will inspect while they are in the area for another purpose in order to address your items in a more expedient manner. We do not always know that they are in the area but will do our best to inform you. Inspection and Work Hours Our warranty hours will be as follows: ▪ Inspection appointments: Monday through Friday, 8:00 a.m. until 4:00 p.m. ▪ Work appointments: Monday through Friday, 8:00 a.m. until 3:00 p.m. Pets Nest Homes respects the pets that many homeowners count as members of their households. To prevent the possibility of an animal getting injured or lost, we ask that you restrict all animals to a comfortable location while our representative or our contractors are in your home. This policy is also for the protection of our employees and trades personnel. We have instructed Nest Homes and trades personnel to reschedule the appointment if pets have access to the work area.
