COMPLAINTS & COMPENSATION Sample Clauses

COMPLAINTS & COMPENSATION. 12.1. Should you have any complaints regarding our service you should put your concerns in writing to our managing director, setting out the details of your complaint, to the registered office of UOWN, as set out in Clause 1.1, above. 12.2. We will consider and investigate each complaint carefully and aim to respond within 14 days of receipt of your written complaint with our final response. If you are not happy with the outcome of your complaint you may refer it to the UK Financial Ombudsman Service whose phone number is 0000 000 0000 or 0000 000 0000.
Sample 1Sample 2Sample 3See All (5)
AutoNDA by SimpleDocs
COMPLAINTS & COMPENSATION. If a Customer complains to us about any aspect of an Order and we give you details of the complaint you will respond to the Customer in a timely manner and will act reasonably and cooperate with us to ensure a prompt resolution. Where we, acting reasonably, have incurred costs as a direct result of complaints about your goods, Premises or services (including where you have rejected an Order), we may invoice you for those costs.
Sample 1Sample 2Sample 3
COMPLAINTS & COMPENSATION. We take complaints made against us very seriously and maintain a complaints procedure to ensure that complaints are dealt with promptly and fairly. A copy of our complaints procedure is available on request. If you wish to register a complaint please contact our Complaints Officer: In writing: RMCI Complaints Department 0/0 Xxxxxxx Xxxxx Xxxxxxx Xxxx Xxxx Xxxxxx XX00 0XX By phone: Telephone: 00000000000 By E-Mail: x.xxxxxxx@xxxx.xx.xx When dealing with your complaint we will follow our complaint handling procedures for eligible and non- eligible complainants; a summary of these procedures is available on request. If you are still not satisfied, for eligible complainants you may be entitled to refer the matter to the Financial Ombudsman Service. ( FOS) Access to the FOS is available for complainants coming within one of the following categories at the time we receive their complaint Consumers (private individuals) Business employing fewer than 10 persons and with a turnover or annual balance sheet total not exceeding Euro 2M Charities with annual income of under £1M Trustees of a trust with a net asset value of under £1M
Sample 1Sample 2
COMPLAINTS & COMPENSATION. We take complaints made against Us very seriously and maintain a complaints procedure to ensure that complaints are dealt with promptly and fairly. A copy of Our external complaints procedure is published on Our main corporate website at xxx.xxxx.xx.xx If You wish to register a complaint please contact Our Complaints Officer: By post: Risk Management & Corporate Insurance Services Limited Complaints Department 0/0 Xxxxxxx Xxxxx Xxxxxxx Xxxx Xxxx Xxxxxx XX00 0XX By phone: Telephone: 00000-000000 By e-mail: xxxxxxxxx@xxxx.xx.xx When dealing with Your complaint We will follow non- eligible complainants, a summary of these procedures is available on request. If You are still not satisfied, for eligible complainants You may be entitled to refer the matter to the Financial Ombudsman Service (“FOS”). Access to the FOS is available for complainants coming within one of the following categories at the time we receive their complaint . If you purchased your policy online, you are also able to use the EC On-line Dispute Resolution (ODR) platform at xxxx://xx.xxxxxx.xx/consumers/odr/ who will notify the FOS on your behalf. For the Year Abroad Insurance product: • Consumers (private individuals). If We fail to comply with these Terms of Business, We are responsible for loss or damage You suffer that is a foreseeable result of Our breach of the Terms of Business or Our negligence, but We are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of Our breach or if they were contemplated by You and Us at the time We entered into this contract. We only supply the Services for domestic and private use. You agree not to use the Services for any commercial, business or re-sale purpose, and We have no liability to You for any loss of profit, loss of business, business interruption, or loss of business opportunity. We do not exclude or limit in any way Our liability for: (a) death or personal injury caused by Our negligence or the negligence of Our employees, agents or subcontractors; (b) fraud or fraudulent misrepresentation; (c) breach of the terms implied by section 2 of the Supply of Goods and Services Xxx 0000 (title and quiet possession) and sections 3, 4 and 5 of the Supply of Goods and Services Xxx 0000 (description, satisfactory quality, fitness for purpose and samples).
Sample 1
COMPLAINTS & COMPENSATION. 12.1 Any complaint made or received by the Adviser in respect of the Investment Manager’s management of the Portfolio under the Investment Mandate(s) must be notified to the Compliance Officer of the Investment Manager who shall, if appropriate: (a) acknowledge such complaint promptly; (b) investigate the circumstances; and (c) report the results to the Adviser. 12.2 The Investment Manager is only responsible for dealing with complaints in relation to its management of the Portfolio in accordance with the relevant Investment Mandate(s). Any other complaints will be the responsibility of the Adviser or other regulated entity responsible for the matter in relation to which the complaint is made. 12.3 A copy of the Investment Manager’s complaints handling procedure will be available on request.
Sample 1
COMPLAINTS & COMPENSATION. 10.1.15.1. If you have a complaint related to your use of the Services, please email us at the details in the Contact section xxxxx.xxxxxxx us via our Customer Service Team. We will acknowledge receiving your complaint within 5 business dayspromptly. 10.2.15.2. We will do our best to resolve your complaint as soon as possible, and send you a final response by email within 15 days of receiving the complaint. If, in exceptional circumstances, for reasons beyond our control, we need more time to respond, we will send you a holding reply within 15 days of receiving your complaint to let you know when you will receive our final response. The final response will be no later than 35 days from the date on which we first received your complaint. 10.3.15.3. If you do not receive our final response on time, or you are unhappy with our final response, you may be entitled tocan refer your complaint to the Financial Ombudsman Service, details within six months of which are available at xxxx://xxx.xxxxxxxxxxxxxxxxxx.xxx.xx/consumer/complaints.htm. You can also call them on 0000 000 0000 or tell them about a complaint online (via xxxxx://xxxx.xxxxxxxxx- xxxxxxxxx.xxx.xx/xxxx). Please note that the ombudsman may not consider a complaint if youdate we sent (or should have not provided us withsent) our final response to you. To contact the opportunity to resolve it previously.Ombudsman you can: 4.1. Your use of the Services does not qualify for protection under the UK Financial Services Compensation Scheme (“FSCS”). You acknowledge and agree that the Wallet is an electronic money account, not a bank account, and is therefore not covered by the FSCS. 15.3.1. As a regulated firm,Call them on 0000 000 0000 (or +00 00 0000 0000. if you are
Sample 1
COMPLAINTS & COMPENSATION. 8.1. If you have a complaint related to your use of the Service, please email us at the details in the Contact section below. We will acknowledge receiving your complaint within 5 business days. ¶ 17.2. We will do our best to resolve your complaint as soon as possible, and send you a final response by email within 15 days of receiving the complaint. If, in exceptional circumstances, for reasons beyond our control, we need more time to respond, we will send you a holding reply within 15 days of receiving your complaint to let you know when you will receive our final response. The final response will be no later than 35 days from the date on which we first received your complaint.¶
Sample 1
AutoNDA by SimpleDocs

Related to COMPLAINTS & COMPENSATION

  • Complaints and Compensation If you have a complaint of any kind, please be sure to let us know. We will do our utmost to resolve the issue. You can put your complaint in writing to us at:

  • CONSULTANT’S COMPENSATION Consultant’s Compensation means the fees and expenses incurred directly in connection with the performance or furnishing of Basic and Additional Services for which the Owner shall pay the Consultant as indicated in Exhibit A.

  • AGENT’S COMPENSATION The Owner agrees to pay the Agent the following fees indicated below for the services and provided: (check all that apply)

  • Extra Compensation The Board shall pay no fees, other than described above, to the PA/E unless authorized by the Board as follows: A. If the scope of the Project or site is changed, the Board and the PA/E shall negotiate a reasonable fee based upon the probable estimated construction cost in changing the scope of the work and the approximate percentage of the estimated construction cost which was used to negotiate this Agreement if, and, as such may be applicable. B. If the DOE or Board requires the PA/E to make major or costly changes to the Schematic, Preliminary or Construction Document Phase submittals, which changes are not caused by architectural or engineering error or oversight, the PA/E shall be paid to redesign for additional expenses in an amount agreed to by the parties. Under no circumstances will the principals of the PA/E and the principals of his consultants be paid a fee in excess of $125.00 per hour.

  • Overtime Compensation 1. Except as provided in this section, Grantee will be responsible for any obligations of premium overtime pay due employees. Premium overtime pay is defined as any compensation paid to an individual in addition to the employee’s normal rate of pay for hours worked in excess of normal working hours. 2. Funds provided under this Contract may be used to pay the premium portion of overtime only under the following conditions: i. With the prior written approval of System Agency; ii. Temporarily, in the case of an emergency or an occasional operational bottleneck; iii. When employees are performing indirect functions, such as administration, maintenance, or accounting; iv. In performance of tests, laboratory procedures, or similar operations that are continuous in nature and cannot reasonably be interrupted or otherwise completed; or v. When lower overall cost to System Agency will result.

  • Separation Compensation In exchange for your agreement to the general release and waiver of claims and covenant not to sue set forth below and your other promises herein, the Company agrees to provide you with the following:

  • Full Compensation Subrecipient agrees to accept the specified compensation as set forth in this Contract as full remuneration for performing all services and furnishing all staffing and materials required, for any reasonably unforeseen difficulties which may arise or be encountered in the execution of the services until acceptance, for risks connected with the services, and for performance by the Subrecipient of all its duties and obligations hereunder.

  • Workmen's Compensation Employee may be entitled to compensation for time loss and disability for injuries or illnesses occurring on-the-job according to the terms of a worker's compensation insurance policy held by Government. Employee is responsible for reporting to Employee's supervisor as soon as practical any on-the-job related injury or illness.

  • Expenses and Compensation Except for expenses specifically assumed or agreed to be paid by the Portfolio Manager under this Agreement, the Portfolio Manager shall not be liable for any expenses of the Portfolio or the Trust, including, without limitation: (i) interest and taxes; (ii) brokerage commissions and other costs in connection with the purchase and sale of securities or other investment instruments with respect to the Portfolio; and (iii) custodian fees and expenses. For its services under this Agreement, Portfolio Manager shall be entitled to receive a fee, which fee shall be payable monthly in arrears at the annual rate of 0.45% of the average daily net assets of the Account.

  • PROFESSIONAL COMPENSATION 11.1 The basic salaries of teachers covered by this Contract shall be set in accordance with the procedures set forth in this Agreement. 11.2 The salary of the teacher will be presumed correct as shown in the Uniform Teacher’s Contract unless the teacher or the Employer furnishes evidence of error. 11.3 An explanation as to how contract salary figures are computed will accompany the first paycheck of each school year. 11.4 Basic salaries for teachers shall be paid in twenty-six (26) payments. Basic salaries for teachers shall be paid in twenty-six (26) payments in a given calendar year. Exceptions may be made with the approval of the Cash Flow Committee. A teacher may receive the balance due on his contract with the first scheduled paycheck in July by written notice to the Business Office by May 1. If May 1 occurs on a day that school is not in session, the deadline shall be the next regular school day. A teacher who makes this election shall continue each year to receive the balance due on his contract with the first scheduled paycheck in July unless he notifies the Business Office by May 1 that he prefers to be paid in twenty-six (26) payments. Teachers will be notified by the Cash Flow Committee of the Xxxxxxx Teachers’ Federation prior to June 1 in the event the balance on teachers’ contracts due on the first scheduled paycheck in July cannot be paid. 11.5 New teachers will receive one half (½) of their first pay one payroll in advance and the remaining one half (½) on the next pay date. 11.6 Effective January 1, 2009, teacher pay will be issued via direct deposit only. 11.7 The Superintendent may approve additional compensation for individual teachers who have been authorized by the Superintendent to perform additional work assignments. 11.8 Payroll deductions for teachers shall be made as required by law or as mutually agreed to by the parties. Teachers may authorize deductions for tax-sheltered annuities during open enrollment periods of the carrier companies involved. 11.9 Deductions for daily absences not covered by provisions in the Contract shall be made at the same rate as earned. 11.10 Effective January 1, 1993, the Board shall pay directly to the Indiana State Teachers Retirement Fund each teacher’s three percent (3%) contribution to the fund. 11.11 The parties recognize that the salaries which appear on Regular Teacher’s Contracts and Teacher’s Temporary Contracts will be inaccurate whenever a salary increase is approved after these contracts have been executed. At the time of a teacher’s retirement, the Employer will review these contracts and, when necessary, revise the contracts for the five (5) years of service before retirement in which the teacher’s annual compensation was highest so they accurately reflect the sums which the teacher earned in each of those five (5) years. 11.12 The parties recognize that students are entitled to be taught by fully qualified teachers, while at the same time recognizing a professional responsibility to assist in the preparation of student teachers. Therefore, supervision by a teacher of a student teacher shall be voluntary. No teacher should serve as a supervising teacher more than one-half (1/2) of the total teaching time each year. This provision was not bargained and has been included for informational purposes only. Should 11.13 If the Employer determines that any committee should continue its work during the summer, teachers belonging to the committee performing such services shall be paid on the same basis and in the same manner as summer school teachers. If the Employer determines that professional development should occur in the summer, specific teachers invited to participate shall be paid on the same basis as summer school teachers.

Draft better contracts in just 5 minutes Get the weekly Law Insider newsletter packed with expert videos, webinars, ebooks, and more!