CORPORATE SCORECARD Stakeholder Perspective Sample Clauses

CORPORATE SCORECARD Stakeholder Perspective. Strategic Objective 1: Enhance Mintek’s visibility and credibility to all stakeholders STRATEGIC PROGRAMMES PER OBJECTIVE (What elements constitute the Objective?) ACTIVITY PER PROGRAMME (What have we achieved by 31 March 2020) PERFORMANCE INDICATOR (What elements constitute the Objective?) Baseline 2018/19 Forecast Annual Targets Compact Number 2019 / 20 2020 / 21 2021 / 22 Integrated marketing and communication functions Updating and implementing the marketing and communications plan Annually updated marketing and communications plan approved and implemented 1 1 1 1 2020-1.01 Enhancing the visibility and credibility of Mintek Mintek promotion # of technical articles in credible publications 50 50 52 55 2020-1.02 # of conference presentations and posters 100 100 102 104 2020-1.03 IP creation and transfer # of Patents filed 1 4 5 5 2020-1.04 # of IP license agreements 0 1 2 2 2020-1.05 # of discoveries (IPR-PFRD Act) 19 18 19 19 2020-1.06 Attained annual customer satisfaction target % Annual Customer Satisfaction Rating Index > 90 > 90 > 90 > 90 2020-1.07 Enhanced media exposure Advertising Value Equivalent (AVE) in R million 25.0 25.0 26.0 26.0 2020-1.08 Enhanced relations with oversight bodies # of requests for technical assistance to the DMR (upon request) 1 1 1 1 2020-1.09 Timely submission of Shareholder’s Compact 1 1 1 1 2020-1.11 Timely submission of quarterly reports on the attainment of targets in the scorecard 4 4 4 4 2020-1.12 Integration of staff exchange # of visits and # of instances of staff exchange 4 4 4 4 2020-1.13 Strategic Objective 2: Research and develop efficient mineral processing technologies and value added products and services STRATEGIC PROGRAMMES PER OBJECTIVE (What elements constitute the Objective?) ACTIVITY PER PROGRAMME (What have we achieved by 31 March 2020) PERFORMANCE INDICATOR (What elements constitute the Objective?) Baseline 2018/19 Forecast Annual Targets Compact Number 2019 / 20 2020 / 21 2021 / 22 Competitive technologies, products and services for optimal mineral resource utilisation Develop analytical methods and supply of services # of methods 6 6 6 6 2020-2.01 Rand value (Rm) 15 15 18 20 2020-2.02 Develop mineralogical methods and supply of services # of methods 6 6 6 6 2020-2.03 # of internal reports 15 15 15 15 2020-2.04 # of external reports 25 28 30 30 2020-2.05 Develop new technologies under state grant # of internal reports 72 72 72 72 2020-2.06 # of new technologies 4 4 4 4 2020-2.07 Rand value of contr...
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Related to CORPORATE SCORECARD Stakeholder Perspective

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