Corrective Maintenance Services Sample Clauses

Corrective Maintenance Services. (a) The Supplier will provide corrective maintenance Services for the Product when requested by UoA during the hours described in [Schedule B, clause 7.1]. The Supplier will remedy, repair, enhance or replace any defective, broken, non-operating or under- performing parts or Product. (b) The Supplier will provide, at no additional cost, reasonable telephone assistance to assist UoA Staff in identifying and rectifying any fault in the Product when requested by UoA. (c) Corrective maintenance Services will be provided in a timely manner with Supplier’s service personnel responding by telephone following the UoA’s request for service, by being on-site if required and by having the Product (or replacement Product) available for use in the minimum time possible. Minimum response times are shown in the following table: (d) Description Requirement Response (e) The Supplier will maintain a Services log book for all Products on site at UoA, such log book being signed and dated by the nominated UoA member of Staff after the successful completion of each Service event. (f) The Supplier will attend to all problems of Product malfunction and ensure that all repairs are of a standard compatible with the design and specification of the Product manufacturer.
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Corrective Maintenance Services. (a) The Supplier is to provide Corrective Maintenance Services for the Product when requested by UoA during the hours described in Schedule B, clause 7. 1. The Supplier will remedy, repair, enhance or replace any defective, broken, non-operating or under- performing parts or Product. (b) The Supplier will provide, at no additional cost, reasonable telephone assistance to assist UoA Staff in identifying and rectifying any fault in the Product when requested by UoA. (c) The Supplier will perform the Corrective Maintenance Services where the Product is located at UoA’s premises, unless otherwise agreed by UoA. (d) Corrective Maintenance Services will be provided in a timely manner with Supplier’s service personnel responding by telephone following the UoA’s request for service, by being on-site if required and by having the Product (or replacement Product) available for use in the minimum time possible. Minimum response times are shown in the following table: Telephone Support / Email / Internet Normal Working Hours [to be confirmed] hour Telephone Support / Email / Internet Non Normal Working Hours [to be confirmed] hour On-site Support after onsite visit identified Normal Working Hours [to be confirmed] Hours On-site Support after onsite visit identified Non Normal Working Hours [to be confirmed] Hours (e) The Supplier will provide all necessary tools, documentation, diagnostic aids and test equipment (inclusive of software supplied for the purpose of equipment control and fault diagnosis) to ensure proper performance and maintenance of the Product. Such items at all times remain the property of the Supplier. All software supplied is protected by Copyright and shall be for the sole use of UoA. (f) The Supplier will maintain a Service log book for all equipment on site at UoA, such book being signed and dated by the nominated UoA member of Staff after the successful completion of each service event. (g) The Supplier will attend to all problems of Product malfunction and ensure that all repairs are of a standard compatible with the design and specification of the Product manufacturer. (h) The Supplier will be responsible for handing over the Product following any Services (e.g. repairs) in a safe condition and ready for use. The Supplier will inform UoA’s designated representative if any Services (e.g. repairs) are incomplete and supply all necessary details in respect to the further action required to satisfactory complete the Services. (i) Corrective Mainte...
Sample 1
Corrective Maintenance Services. The details of the work to be undertaken by FMS Vendor are as follows: a. Troubleshooting of problems related to the equipments/network/services and rectification of the same. b. Providing suitable standby for parts/components with same or better specifications till the time the original part/component is repaired or replaced so that daily business is not affected. c. The maintenance support for equipments shall include all passive components including, screws, clamp, fasteners, ties anchors, supports, ground strips, wires, gears, spares, power-cables, network cables etc. d. Maintenance support services pertaining to electric and network cabling shall include: i. Removing and laying of UTP cable and I/Os with casing, etc. ii. Replacement/repair of UTP/Power cables & connectors/ ports/ equipment on entire laying route. iii. Maintenance of cables and conduits of equipments procured e. Documentation of problems, isolation, cause and rectification procedures for building knowledge base for the known problems. f. FMS Vendor shall maintain proper file/register of all incidents and problems occurred in the city and subsequent corrective steps taken.
Sample 1
Corrective Maintenance Services. (a) upon receipt of verbal or written notification from the Contracting Company, the Supplier shall ensure that Approved Maintenance Personnel expeditiously attend at the Contracting Company’s Premises to make repairs or adjustments and replace such replacement parts of the Deliverables to restore such Deliverables to their optimal operating conditions (“Corrective Maintenance Services”);‌ (b) for this purpose, the Supplier shall provide the Contracting Company with a mobile phone number, as set out in Part (2) of the Statement of Work, which shall be operated twenty-four (24) hours a day seven (7) (c) upon receipt of the Contracting Company’s notification for the Corrective Maintenance Services pursuant to Clause 14.20.1(ii)(a), the Supplier shall dispatch the Approved Maintenance Personnel to the Contracting Company’s Premises within [insert response time]. The Supplier shall complete any repair, replacement or adjustment of components within [seven (7) calendar days] from and including the date on which the Supplier was given notice pursuant to Clause 14.20.1(ii)(a), unless the Contracting Company had given prior written consent to have such time period extended, (the “Warranty Period Maintenance Services”).
Sample 1
Corrective Maintenance Services. The O&M Contractor shall notify the Project Owner within twenty-four (24) hours following the O&M Contractor’s discovery of any material malfunction in the operation of the Solar PV System. The Project Owner shall notify the O&M Contractor immediately upon the discovery of any condition adversely affecting the operation of the Solar PV System. The Parties shall each designate personnel and establish procedures such that each Party may provide notice of such conditions requiring the O&M Contractor’s repair or alteration of the Solar PV System throughout the Term. The O&M Contractor shall use best efforts to conduct required Corrective Maintenance to remedy any material malfunction in the Solar PV System within [three (3)] days of either: notifying the Project Owner of such material malfunction pursuant to paragraph (a) above; or receiving notification from the Project Owner pursuant to paragraph (b) above. 1 As a general comment, all sections shown in square brackets are to be modified by the parties based on specific circumstances and/or to be completed with the details pertaining to the parties’ situation.
Sample 1
Corrective Maintenance Services. (i) During the Term, the Contractor must keep a minimum quantity of spare materials in its inventory. Specifically, the Contractor shall maintain 2% (two percent) of the installed number of inverters for CGF in stock, and the Contractor shall maintain 0.5% (half a percent) of the installed number of modules in stock for CGF. In addition, the Contractor will have available the parts required to make the necessary repairs to the assets. For the avoidance of doubt, any repairs requested by the Contracting Party for the replacement of equipment or for other services not specifically defined as the Services will be Maintenance Costs outside the services and governed by Clause 2.3 of the Agreement. (ii) The Contracting Party may choose to store parts for equipment repairs (due to excessive deadlines or price negotiations) with the manufacturer. If the Contracting Party can guarantee the necessary parts, the Contractor agrees that they shall work for the Contracting Party benefit to install the necessary parts. (iii) Coordinate the repair of the electrical/component system with the electrician contracted by the owner whenever it is necessary to hire a licensed electrician. (iv) Make repairs requested within service level expectations (NDS) (v) When the CGF has capacity, the Contractor may reboot remotely sets of inverters.
Sample 1
Corrective Maintenance Services. Corrective Maintenance Services refers to pool of Service Credit that are pre-purchased for the purpose of implementation of service desk recommendations, and delivered in accordance to a Service Level Agreement ("SLA"). Corrective Maintenance Services shall only be purchased as an add-on to an existing Service Desk subscriptions.
Sample 1
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Corrective Maintenance Services. The details of the work to be undertaken by SI are as follows: a. Troubleshooting of problems related to the equipments/network/services and rectification of the same. b. Repairing of defective parts/components. c. Replacement of parts/components beyond repair with parts/components of same or better specifications ensuring compatibility without any additional cost. d. Providing suitable standby for parts/components with same or better specifications till the time the original part/component is repaired or replaced so that daily business is not affected. e. The maintenance support for equipments shall include all passive components including, screws, clamp, fasteners, ties anchors, supports, ground strips, wires, gears, spares, power-cables, network cables etc. f. Maintenance support services pertaining to electric and network cabling shall include: i. Removing and laying of UTP cable and I/Os with casing, etc in case renovation activity is undertaken in any building covered under the project. ii. Replacement/repair of UTP/Power cables & connectors/ ports/ equipment on entire laying route. iii. Maintenance of cables and conduits of equipments procured g. Documentation of problems, isolation, cause and rectification procedures for building knowledge base for the known problems. h. SI shall maintain proper file/register of all incidents and problems occurred in the center and subsequent corrective steps taken. Rate Contract for Supply, Installation and FMS of Edge equipment’s under City Surveillance project for seven Cities (After Pre-bid)
Sample 1

Related to Corrective Maintenance Services

  • Maintenance Services Subject to Client’s timely payment of the applicable maintenance fees, Accenture will make available the following maintenance services (“Maintenance Services”):

  • MAINTENANCE SERVICE Free maintenance services including spares shall be provided by the vendor during the period of warranty. User, at its discretion may ask the vendor to provide maintenance services after warranty period, i.e. Annual maintenance and repairs of the system at the rates indicated by bidder in its proposal and on being asked so, the vendor shall provide the same. The cost of annual maintenance and repairs cost (after warranty period), which will include cost of spares replaced, shall be paid in equal quarterly installments at the end of each quarter.

  • Support and Maintenance Services Information about Teradici’s support and maintenance for the Licensed Product may be found at xxxxx://xxxx.xxxxxxxx.xxx.

  • Preventive Maintenance The Contractor shall provide necessary preventive maintenance, required testing and inspection, calibration and/or other work necessary to maintain the equipment in complete operational condition during the warranty period.

  • Support Services Rehabilitation, counselling and EAP’s. Support is strictly non- punitive, and can be accessed at anytime (self-identification of the need for help is strongly encouraged).

  • Software Maintenance Subrecipient shall apply security patches and upgrades in a timely manner and keep virus software up-to-date on all systems on which State data may be stored or accessed.

  • Technical Support Services 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • Maintenance and Support Services If this Agreement is for IT goods or services, this section applies: Unless otherwise specified in this Agreement: The Contractor shall promptly provide the Court with all Upgrades, including without limitation: (i) all Upgrades generally made available by Contractor to its other customers; (ii) Upgrades as necessary so that the Work complies with the Specifications and Applicable Law (including changes in Applicable Law); (iii) Upgrades as necessary so that the Work operates under new versions or releases of the Court’s operating system or database platform; and (iv) all on-site services necessary for installation of Upgrades. Without limiting any other obligation of Contractor under this Agreement, Contractor represents and warrants that it will maintain services, equipment, software or any other part of the Work so that they operate in accordance with their Specifications and Documentation; and The Contractor shall respond to the Court within four (4) hours after the Court reports a Technical Support Incident (such hours all occurring during Standard M&S Hours) to Contractor. DELIVERY, ACCEPTANCE, AND PAYMENT Delivery. Contractor shall deliver to the Court the Deliverables in accordance with this Agreement, including the Statement of Work. Unless otherwise specified by this Agreement, Contractor will deliver all goods purchased by the Court “Free on Board Destination Freight Prepaid” to the Court at the address and location specified by the Court. Title to all goods purchased by the Court vests in the Court upon payment of the applicable purchase price. Contractor will bear the risk of loss for any Work being delivered until received by the Court at the proper location. All shipments by Contractor or its Subcontractors must include packing sheets identifying: this Agreement number, the Court’s purchase order number, item number, quantity and unit of measure, part number and description of the goods shipped, and appropriate evidence of inspection, if required. Goods for different Agreements shall be listed on separate packing sheets.

  • Routine Maintenance (i) CRC shall be responsible for Routine Maintenance when necessary or desirable to maintain the Shared Assets in a safe operating condition, and to permit and facilitate (A) the performance by CRC of its obligations pursuant to this Agreement, and (B) the use of Shared Assets by the Operators in accordance with this Agreement. (ii) CSXT or NSR, directly or through their respective affiliates, may perform the work which CRC performed prior to the date of this Agreement when (A) CRC does not possess the skills needed for such work, (B) CRC lacks the necessary employees to do such work in a timely fashion, or (C) CRC does not possess the equipment needed to do such work. CRC and the party performing the work shall agree to a reasonable fee for such work prior to performance. CRC, CSXT and NSR may agree to have additional work performed either by CSXT, NSR or their affiliates.

  • Planned Maintenance (a) Subject to any modification or amendment of this Agreement made pursuant to Section 4.2(c) or Section 7.3(d), Planned Maintenance occurring during the Delivery Term shall be coordinated and scheduled in accordance with this Section 9.6. Seller shall perform all Planned Maintenance (including Major Planned Maintenance) in a manner that optimizes the generation and benefits to Buyer of the Contract Energy, Storage Energy, and other Products (e.g., during off-peak periods and low-irradiance periods) and, without limiting the foregoing, either (i) outside of Daylight Hours or (ii) during the months of October and November only, during Daylight Hours; provided, however, that the foregoing restrictions shall not apply to any Planned Maintenance that Seller is required to perform pursuant to any applicable manufacturer warranty that cannot reasonably be performed by Seller subject to such restrictions. (b) Seller shall deliver to Buyer a proposed schedule for Planned Maintenance in respect of each Contract Year (“Planned Maintenance Schedule”) no later than ninety (90) Days before the start of such Contract Year. Planned Maintenance Schedules submitted by Seller shall (i) comply with the second sentence of Section 9.6(a) and (ii) include reasonably detailed descriptions of the Planned Maintenance to be performed, the Days and times in which each type of Planned Maintenance is scheduled to be performed, the estimated amount(s) of Contract Capacity and Storage Capacity that will be unavailable due to Planned Maintenance and the total number of hours that Seller expects that the Contract Capacity and Storage Capacity will be unavailable due to Planned Maintenance. The general form for the Planned Maintenance Schedule is set forth in Schedule 9.6. (The Planned Maintenance descriptions reflected in the general form set forth in Schedule 9.6 are provided for indicative purposes only, and are not necessarily representative of the detail, time periods, or certainty required for a Planned Maintenance Schedule hereunder.) (c) Buyer shall have the right to disapprove, in its reasonable discretion (provided that Buyer shall have the right to disapprove, in its sole and absolute discretion, any Planned Maintenance proposed by Seller that is inconsistent with the terms of this Agreement), any Planned Maintenance set out in any Planned Maintenance Schedule proposed by Seller for any Contract Year, except for any Planned Maintenance that (i) is scheduled to occur outside of Daylight Hours or during Daylight Hours during the months of October and November or (ii) Seller is required to perform pursuant to any applicable manufacturer warranty and that is scheduled to occur in compliance with Section 9.6(a). If Seller submits its Planned Maintenance Schedule for a Contract Year in accordance with the requirements of this Agreement and Buyer does not disapprove of any Planned Maintenance set out in such Planned Maintenance Schedule by sixty (60) days after submission, then such Planned Maintenance Schedule shall be deemed approved. If Buyer, in the exercise of its discretion as set forth above, disapproves any Planned Maintenance in such Planned Maintenance Schedule within the applicable time period specified above after its submission, Buyer shall notify Seller and the Parties shall use Commercially Reasonable Efforts to agree upon and finalize a mutually acceptable Planned Maintenance Schedule for the applicable Contract Year. Seller shall conduct Planned Maintenance during such Contract Year only in accordance with an agreed Planned Maintenance Schedule; provided, however, that Seller may (A) move Planned Maintenance included in an agreed Planned Maintenance Schedule that is not Major Planned Maintenance, so long as such move is consistent with the terms of this Agreement (including the second sentence of Section 9.6(a)) or, with respect to Major Planned Maintenance, if such Major Planned Maintenance is scheduled to occur outside of Daylight Hours or during Daylight Hours during the months of October and November and (B) schedule and perform Planned Maintenance not reflected in the Planned Maintenance Schedule so long as such Planned Maintenance is scheduled to be performed outside of Daylight Hours or during Daylight Hours during the months of October and November and Seller provides Buyer at least two (2) weeks’ prior written notice of such Planned Maintenance; provided further that Buyer shall have the right to advise Seller of periods when Buyer prefers, based on solar irradiance, supply, market and other conditions, that any Major Planned Maintenance be deferred, and Seller shall use Commercially Reasonable Efforts to comply with such request. (d) Seller shall use Commercially Reasonable Efforts to complete any Planned Maintenance and place the Facility back into full commercial operation as soon as reasonably possible. If Seller determines that any Planned Maintenance scheduled in an agreed Planned Maintenance Schedule no longer needs to be completed or will not consume the entire time scheduled therefor in the agreed Planned Maintenance Schedule, Seller shall provide (i) a Generation Forecast to Buyer reflecting the forecasted amount of Delivered Energy during each affected interval that takes into account such change and (ii) in the case of any Major Planned Maintenance, a written notice declaring the cessation and termination of the applicable Major Planned Maintenance period (in which event, the Major Planned Maintenance period shall terminate in accordance with the terms of such Generation Forecast and written notice).

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