Ongoing Support Services. It is Libre’s goal to help the Detainee remain out of immigration detention and help them remain in compliance with their bond conditions. In furtherance of this goal, Libre may provide the Detainee with certain support services, offered at Libre’s reasonable discretion and subject to availability. These discretionary services may include, but may or may not be limited to:
Ongoing Support Services. With respect to Franchisees of PAK MAIL Centers located in the Territory, the Marketer shall perform the following ongoing Support Services on behalf of the Franchisor:
a. Initiate not fewer than two consultations by telephone with each Franchisee each month regarding the continuing operation and management of the Center and advice regarding services offered and related issues;
b. Conduct seminars for Franchisees to provide on-going updates of information regarding new services and products, the shipping business in general, marketing and business techniques and updated Licensed Methods, including without limitation, information about special programs or new services of the Franchisor, such as the A.M. P.M. MOVERS Program;
c. Provide advice and assistance to the Franchisee in connection with the development of and improvements to the Franchisee's Center;
d. Conduct at least one field inspection of each PAK MAIL Center in the Territory every calendar quarter in the manner as required by the Franchisor from time to time, said inspections to be verified by written reports;
e. Provide access to advertising and promotional materials as may be developed by the Franchisor from time to time and assist Franchisees in implementing advertising and promotional campaigns;
f. At the Franchisor's written request, establish a toll-free telephone number for all PAK MAIL Centers located in the Territory to consult with Franchisees during regular business hours;
g. Submit monthly reports to the Franchisor on activities in the Territory, using procedures and forms prescribed and supplied by the Franchisor; and
h. Use best efforts to cause Franchisees in the Territory to timely pay all amounts due to the Franchisor and collect past due amounts from Franchisees.
Ongoing Support Services. It is Libre’s goal to help You remain out of immigration detention and help You remain in compliance with Your bond conditions. In furtherance of this goal, Libre may provide You with certain support services, offered at Libre’s reasonable discretion and subject to availability. These discretionary services may include, but may or may not be limited to: legal referrals to an independent, pro xxxx attorney, firm, or legal service organization(s), some of which may be funded in part or in whole by Libre; translation services for legal documents related to Your immigration case or bond obligations; court appointment reminders, to the extent that You inform us of such dates and while You remain an active user of the Libre App; limited transportation assistance to and from immigration court appearances, provided Libre has an available driver agent in Your area; emergency assistance through Libre’s 24/7 call centers and/or the Libre App; and retention of a paid attorney on behalf of the bonding company or surety on Your bond to appeal a deportation order, bond violation order, or other adverse ruling by an immigration law judge against You. In certain circumstances, as reasonably determined by Libre, in its sole discretion, Libre’s assistance may be limited to advice and coordination of a particular service or services, and any out-of-pocket expenses will remain Your responsibility (e.g., we may assist You in coordinating Your travel to immigration court, but You might be required to pay for such travel costs, as needed.) As further described in Section 3, below, it is Your responsibility to reach out to Libre as early as possible with Your request(s) for the support services listed in this section. Requests submitted through the Libre App will be prioritized over other methods. The more frequently You communicate Your issues, needs, and concerns with Libre, the better Libre can allocate its limited support service resources to assist You.
Ongoing Support Services. HedgeServ shall provide the following ongoing support services to the Licensee:
2.2.1 HedgeServ shall provide to the Licensee, during HedgeServ’s normal business hours, telephone or email assistance regarding the Licensee’s proper and authorized use of the Latest Release.
2.2.2 HedgeServ shall provide to the Licensee, during HedgeServ’s normal business hours, commercially reasonable efforts in investigating and solving failures of the Latest Release to conform to the Documentation (“Error”) that arise in connection with the Licensee’s proper and authorized use of the Latest Release. The Licensee shall provide to HedgeServ reasonably detailed documentation and explanation, together with underlying data, to substantiate any such Errors and to assist HedgeServ in its efforts to investigate, diagnose and correct the Error. These support services shall be provided by or on behalf of HedgeServ at the Designated Location(s) if and when HedgeServ and the Licensee agree that on-site services are necessary to diagnose or resolve the Error.
2.2.3 HedgeServ shall provide to the Licensee at no additional charge periodic updates, upgrades, revisions or new versions of the Software. All such updates, upgrades, revisions and new versions shall be furnished by means of new releases of the Software and shall be accompanied by available updates to the Documentation whenever HedgeServ determines, in its sole discretion, that such updates are necessary.
Ongoing Support Services. Beginning on the Effective Date, Paramount shall provide the following ongoing support services to Customer and its Affiliates:
(a) Paramount shall provide to Customer and its Affiliates, during Paramount's normal business hours, telephone assistance regarding Customer's and its Affiliates' proper and authorized use of the latest release of the Software and all releases of the Software previously provided to Customer and its Affiliates.
(b) Paramount shall provide to Customer and its Affiliates, during Paramount's normal business hours, commercially reasonable efforts in solving problems that arise in connection with Customer's and its Affiliates' proper and authorized use of the Software or in correcting failures of the Software to perform in accordance with the documentation provided to Customer and its Affiliates. Customer shall provide to Paramount reasonably detailed documentation and explanation, together with underlying data, to substantiate any such problem or failure and to assist Paramount in its efforts to diagnose and correct the problem or failure. If, within a commercially reasonable time, given the severity of the failure, Paramount and Customer or its Affiliate have been unable to diagnose a problem through phone support, support services shall be provided by Paramount at the Designated Location(s) if necessary to diagnose or resolve the problem.
(c) Paramount shall provide to Customer Paramount's periodic modifications, revisions and updates to the Software which Paramount incorporates into the Software without additional charge. All modifications, revisions and updates shall be furnished by means of new releases of the Software and shall be accompanied by updates to any related documentation whenever Paramount determines that such updates are necessary. To the extent any modification, revision or update requires Customer or its Affiliates to migrate data to the updated Software, Paramount shall perform such migration at its own expense.
Ongoing Support Services. The Provider shall, in providing Ongoing Support Services, adhere to Federal Supported Employment regulations as noted in the {Federal Register, January 17, 2001 [Vol. 66, no. 11; p.4387]}. The Department for Aging and Rehabilitative Services shall: (a) ensure that the consumer is stable in employment prior to conclusion of funding; (b) arrange for a joint transition meeting with the Provider and long-term funding source to insure a consensus that stabilization has occurred and to establish a specific date certain at which all parties agree that funding from DARS will end; and (c) participate in any planning regarding the delivery of extended support services. The consumer should be given the opportunity to demonstrate a clear pattern of not requiring job coach intervention at more than 20 percent of the weekly hours in employment prior to the closure of DARS services unless other stabilization criteria are set at the initiation of the SE process.
Ongoing Support Services. Vendor will provide a dedicated technical resource. This resource will provide the following services including but not limited to:
Ongoing Support Services. The Provider shall, in providing Ongoing Support Services, adhere to Federal Supported Employment regulations as noted in 34 CFR Parts 361 and 363. The Department for Aging and Rehabilitative Services shall: (a) ensure that the participant is stable in employment prior to conclusion of funding; (b) arrange for a joint transition meeting with the Provider and long-term funding source to insure a consensus that stabilization has occurred and to establish a specific date certain at which all parties agree that funding from DARS will end; and (c) participate in any planning regarding the delivery of extended support services. The participant should be given the opportunity to demonstrate a clear pattern of not requiring job coach intervention at more than 20 percent of the weekly hours in employment prior to the closure of DARS services unless other stabilization criteria are set at the initiation of the SE process.
Ongoing Support Services a. Provided, at a minimum, twice monthly and are needed to support and maintain an individual with the most significant disability;
b. Identified based on a determination by the designated State unit of the individual's needs as specified in an individualized written rehabilitation program; and
c. Furnished by VR from the time of job placement until the transition to extended services, unless post-secondary services are provided following transition, and thereafter by one or more extended service providers through the individual's term of employment.
Ongoing Support Services. Section 6.4 Access to AT&T Facilities is hereby amended to include the following:
