OUR RESPONSIBILITIES TO YOU. 15.1 We will not be liable to you if we do not act on your instructions (or incorrectly carry out your instructions):
15.1.1 because of any reason set out in these terms and conditions;
15.1.2 because of something we can’t reasonably control that prevents us from offering a normal service (such as an act or threat of terrorism, computer failure or industrial action); or
15.1.3 in order to comply with legal requirements.
15.2 As long as we have not acted fraudulently or with gross negligence, we will not be liable for any loss or costs you may suffer as a result of us acting on valid instructions (regardless of whether or not that loss/costs could have been foreseen). This doesn’t apply to any of the clauses in this clause 15 where we say we will be responsible.
15.3 Subject to the below, if a transaction takes place on your account which you did not authorise in line with the terms and conditions, we will refund the transaction amount and, where necessary, restore your account to the state it would have been in had the transaction not taken place.
15.4 This refund will be subject to the below and your liability for up to £35 for any losses in respect of unauthorised transactions if you have failed to keep any of the security information relating to your account safe.
15.5 In order to qualify for a refund of an unauthorised transaction you must notify us of it without undue delay, and in any event no later than 13 months after the debit date, on becoming aware of any unauthorised or incorrectly executed payment transaction.
15.6 You will be liable for all losses in respect of any unauthorised transactions on your account prior to your notification to us if you:
15.6.1 have acted fraudulently; or
15.6.2 have deliberately, with extreme carelessness, failed to keep your security information safe, failed to notify us without undue delay of the loss/theft of your security information upon becoming aware of such a matter or failed to submit instructions in the correct manner.
15.7 You can notify us of the loss/theft of your security information and/or any unauthorised transactions by either contacting us at Customer Services on 0808 196 1945 or through secure messaging via internet banking.
15.8 Except where you have acted fraudulently, we will refund the full value of any unauthorised transaction on your account:
15.8.1 arising after you notify us of the loss/theft of your security information; or
15.8.2 where we have failed to provide an appropriate method for ...
OUR RESPONSIBILITIES TO YOU a) All reasonable efforts will be made to ensure that the Monitoring Services we have agreed to provide are delivered to you as agreed. Where we are unable to achieve this we will make reasonable efforts to inform you.
OUR RESPONSIBILITIES TO YOU. 7.1 We will act as an intermediary between you and the lender(s). Our responsibilities to you include: Honesty, exercising reasonable care and skill, gathering of your intended property and financial information to determine the lending options available to you, to disclose and explain financial options for your consideration, to complete and submit documentation to the lender and to keep you informed of the progress of your application. The borrower(s) acknowledge that “Concord” has developed relationships with lenders generally and that the borrower(s) will not communicate directly with the lenders contacted by “Concord” for 48 months from today’s date, unless authorized to do so by “Concord”.
7.2 Concord does not guarantee lowest rates and/or fees.
OUR RESPONSIBILITIES TO YOU. 1. We do not restrict or exclude any liability to you for (i) death or personal injury resulting from our negligence; (ii) fraud; or (iii) any of our liabilities which we cannot legally exclude including liability under Part 1 of the Consumer Protection Act
2. Apart from as set out in clause 14.6, we will not be liable to you under the Agreement for:
1. any fault in any equipment caused by tampering or negligence (unless caused by us) or by your failure to follow our reasonable instructions or comply with any of the terms of our Agreement;
2. any loss or damage caused by viruses or unauthorised use of, or attempts to access the services or equipment;
3. any loss of business, contracts, profits, anticipated savings, reputation, or revenue;
4. any other reason which is not due to our fault or neglect;
5. your use of any modem, wireless router or any other equipment that we have not supplied to you in order to access our services;
6. any loss or corruption of data; or
7. any special, consequential or losses that would not normally result from the thing that went wrong (known as ‘indirect losses’).
3. You acknowledge that the internet is separate from the services and that use of the internet is at your own risk and subject to applicable laws. We have no responsibility for any goods, services, information, software, or other materials which you may obtain from a third party when using the Internet and we will not be liable for any loss, costs or damages incurred by you in any dealings you may have with other individuals or organisations while using the services.
4. We may exercise editorial control over the content of our servers and block access to certain third party material. However you acknowledge that we do not have the resources to ensure, nor are we capable of checking, the full content of our servers at all times. We are not able to control the content of the internet. You, therefore, agree that we shall not be held responsible for the publication, transmission or information of any kind, other than information which is inserted by us. You specifically acknowledge that we have given no warranties as to the quality, content or accuracy of information received through, or as a result of the use of, the services or equipment.
5. Apart from clauses 14.1, our total liability to you is limited to the lesser of the amount of charges paid by you to us in accordance with the Agreement or £1,000 (one thousand UK Pounds).
OUR RESPONSIBILITIES TO YOU. 7.1 While we will endeavour to ensure that the App and/or the Services is normally available 24 hours a day, we shall not be liable if for any reason the App and/or the Services is not available at any time or for any period.
7.2 Access to the App and/or the Services may be suspended temporarily from time to time and without notice in the case of system failure, maintenance or repair or for any reason beyond our control or if we deem it necessary. For the avoidance of doubt, we shall not be liable for any loss or liability which may be suffered or incurred by you as a result of any suspension of, or interruption to, the operation of the App and/or the Services.
7.3 The App and the Services, including all content on or available through the App, is provided on an ‘as is’ basis and we do not make any representation or give any warranty in respect of the App and/or the Services or any of its content. In particular, but without limitation, we do not give any warranty as to the accuracy, suitability, reliability, completeness, performance, fitness, freedom from viruses or timeliness of the content contained on the App and/or the Services. The content of the App is not intended as advice and should not be relied upon.
7.4 We do not accept any responsibility to you for:
(a) malfunctions in communications facilities which cannot reasonably be considered to be under our control and that may affect the accuracy or timeliness of the Transactions and/or the information you access via the App and the Services;
(b) any losses or delays in transmission of the Transactions or the information you access arising out of the use of any internet access service provider or mobile network service provider or caused by any browser or other software which is not under our control;
(c) viruses that may infect your Eligible Mobile Device or other property on account of your access to or use of the App and the Services or your accessing any information on your Account via the App;
(d) any unauthorised use or interception of any message or information before it reaches the App or our servers from the App;
(e) any unauthorised use of or access to your Account and information relating to you which is held by us (unless such use or access is caused by our negligence, fraud or failure to comply with laws relating to the protection of your data), to the extent permitted by law;
(f) any content provided by third parties.
OUR RESPONSIBILITIES TO YOU. We promise to make sure that the holiday arrangements we have agreed to make, perform or provide as applicable as part of our contract with you are made, performed or provided with reasonable skill and care. This means that, subject to these booking conditions, we will accept responsibility if, for example, you suffer death or personal injury or your contracted holiday arrangements are not provided as promised or prove deficient as a result of the failure of ourselves, our employees, agents or suppliers to use reasonable skill and care in making, performing or providing, as applicable, your contracted holiday arrangements. Please note, it is your responsibility to show that reasonable skill and care has not been used if you wish to make a claim against us. In addition, we will only be responsible for what our employees, agents and suppliers do or do not do if they were at the time acting within the course of their employment (for employees) or carrying out work we had asked them to do (for agents and suppliers). Please note we cannot accept responsibility for any services which do not form part of our contract. This includes, for example, any additional services or facilities which your hotel or any other supplier agrees to provide for you where the services or facilities are not advertised by us and we have not agreed to arrange them as part of our contract and any excursion you purchase in resort. The promises we make to you about the services we have agreed to provide or arrange as part of our contract - and the laws and regulations of the country in which your claim or complaint occurred - will be used as the basis for deciding whether the services in question had been properly provided. If the particular services which gave rise to the claim or complaint complied with local laws and regulations applicable to those services at the time, the services will be treated as having been properly provided. This will be the case even if the services did not comply with the laws and regulations of the UK which would have applied had those services been provided in the UK. The exception to this is where the claim or complaint concerns the absence of a safety feature which might lead a reasonable holiday maker to refuse to take the holiday in question. Please note, however, our obligation is to exercise reasonable skill and care. We do not make any representation or commitment that all services will comply with applicable local laws and regulations and failure to ...
OUR RESPONSIBILITIES TO YOU. 2.1 We will use our best endeavours to provide you with prompt, courteous service.
2.2 We will fully inform you of the processes required for the design of your website and what we expect from you during a new site, redesign or additional design work project.
2.3 We will supply to you the services and information you request, or we will fully explain why we cannot meet the request.
2.4 We will keep you informed about the progress of your website during your website project.
2.5 We undertake to hold all information held in secure areas (such as Client Portals) of your website as confidential and will not disseminate, reproduce or otherwise deal with this information in anyway whatsoever. We have strict protocols covering access to secure areas and will only access secure areas in the event of maintenance on your site being required or alternatively, if you make a request for us to do so.
2.6 We will provide free-phone support during normal business hours as part of the monthly Enhancement, Support & Hosting fee.
OUR RESPONSIBILITIES TO YOU. We shall: • use suitably qualified individuals, which may include sub-contractors, and shall exercise the standard of care of a competent and professional risk consultant in providing the Consultancy Services to You; • make every effort to provide You with the Deliverables within the agreed timescales and costs as detailed in Our Proposal; • endeavour to notify You in advance of any changes to the proposed timescale contained in Our Proposal and otherwise to agree with You on an ongoing basis any changes to the Deliverables; • keep secure any documentation, including Confidential Information, that You supply to Us and only permit access to such Confidential Information to those of Our personnel who are identified in the Proposal and any others who are assisting them. We shall not disclose such Confidential Information to third parties, except those involved with Us as part of the Agreement or otherwise as is deemed necessary by Us for the provision of the Consultancy Services, and to accord with any obligations we may have under the UAE law without Your prior written consent. These confidentiality obligations and restrictions will remain in force for a period of two years following the termination of this Agreement; • give You prior notice of any increase to the Fees; • when advertising Our involvement in this Agreement after its completion for Our own marketing purposes, make available to You upon Your request, a copy of the advertisement. For the avoidance of doubt We assume the right to reference Our involvement in this Agreement after its completion, in proposals or other presentations to existing or prospective clients; • for the avoidance of doubt, not provide tax, legal, accounting, financial or other advice or services which are intrinsically outside the scope of Our professional skills.
OUR RESPONSIBILITIES TO YOU. Please see paragraph 47 of our Client Care Booklet for the full details of our responsibilities to you.
OUR RESPONSIBILITIES TO YOU. I understand that the University of Leicester Medical School will: • ensure that there will be a lead person or lead persons responsible to the Head/Deputy Head of School for ensuring that the standards prescribed by the GMC in Promoting Excellence. • provide advice on appropriate conduct and attitudes at the start of my course and as the course proceeds; • provide as many teaching staff as resources reasonably allow having regard to operational needs; • ensure that teachers are competent to teach and appraised of the learning objectives and standards that need to be attained; • strive to deliver teaching as scheduled; • provide a wide range of learning opportunities and recognise a diversity of learning styles; • provide clinical experience in hospital and community settings; • strive to ensure that there are equivalent opportunities for all medical students where teaching of the same subject takes place on many sites; • provide me with appropriate curriculum information and a range of study materials designed to enable me to learn effectively, and monitor for myself the state of my understanding and knowledge; • provide identified routes for me to obtain subject-specific guidance for self-study from appropriate academic staff; • provide me with the opportunity for formative assessment; • assess me fairly and regularly; • provide, where appropriate, feedback on assessment performance (but not a detailed mark breakdown or a review of individual scripts); • provide opportunities for me to give feedback on all major elements of the course; • be responsive to feedback; • recognise excellence and acknowledge it; • xxxxxx an attitude of approachability and openness in relations between students and the Medical School; • provide me with written guidance about the Medical School support services available to me and how I may access them; • provide a personal tutor in phase 1 of the course, and offer a mentor thereafter. • provide reasonable access to the Pastoral Support Unit who are experienced in dealing with the pastoral problems of medical students and able to refer on to more specialised support services if necessary; • save where referred to in this agreement, maintain appropriate confidentiality; • provide information about, and ready access to, University-wide support services; • not communicate with my family or friends without my specific written consent; and • will ensure that the contents of any personal reflections that I keep on my e-portfolio will ...
