Computer Operations. The shift roster will provide a minimum of 10 hours between shifts and a maximum of 50 hours on duty in any one week, within relevant OH&S guidelines.
Computer Operations. 2879 (00000000) SENIOR COMPUTER OPERATOR Legacy Code SAP Job Code Next Lower Classifications 2878 50010486 Computer Operator 1 Legacy Code SAP Job Code Same or Higher Classifications 2879 00000000 Senior Computer Operator 24-month step of Computer Operator (2878) is considered as top rate for bidding purposes from any of the above classifications. Computer Operators must be at top rate of pay for bidding purposes and have successfully completed the appropriate Senior Computer Operator Course to be considered qualified bidders. 1Upon reaching the top of the CO classification and successfully completing the Senior Computer Operator course, an employee shall be eligible to bid into the Senior Computer Operator classification for the Section in which such employee has completed the required courses.
Computer Operations. Job scheduling change requests are tracked and approved in accordance with the agreed process. Changes to the Data Exporter's systems and network devices which are implemented by the Data Importer adhere to the agreed change management process and procedures for handling routine, expedited, emergency, and business as usual changes. Change controls to the production environment may include categorisation of the change risk and applicable back out plans. All approvals must be obtained prior to implementation The Data Importer documents and tracks problems implementing the agreed problem management process, procedures and tools. Problem tickets may be populated with problem severity, customer information, date and time problem was identified, reported, symptom description and type of problem; and actions taken to resolve the problem, including date and time action was taken.
Computer Operations. Beginning on the Cutover Date and continuing through the term of this Addendum, ACS shall perform all day-to-day functions necessary to operate and support the mainframe and associated peripherals and related subsystems located at the ACS Facility as required to perform the Services. These functions include, but are not limited, to the following:
1. All Legacy Workload system processing.
2. Monitoring of the operating system and Legacy Workload system processing.
3. Vendor interfaces related to hardware located in the ACS Facility.
4. Maintenance of the ACS Facility related to the Legacy Workload.
Computer Operations. At the request of JOS, XxtiMark will provide operational assistance to JOS xxx the following activities: - Specification of new or changed operational procedures concerning the New System, as required by the installation of new Versions of the OptiMark Software or changes in the market. - Assistance with the maintenance of Application recovery and restart procedures. - Training for operations personnel to recognize error situations concerning the New System. - Assistance with maintenance of automated tools and/or procedures.
Computer Operations. Perform computer operations functions, twenty-four hours per day, seven days per week, including batch job scheduling, abend resolution, tape/cartridge library management, and printing, on substantially the same time schedule as immediately prior to the Effective Date.
Computer Operations. Dedicated, Secure Portfolio Computer Operations and maintenance required to manage the Portfolio(s) System administration of Userids for access to the Portfolio(s) Nightly back ups of portfolio data and back up media off-site Receive portfolio conversion file from Client in mutually agreed upon format Perform test load of conversion file and perform multiple iterations before moving into production Image and index contract documents using PFSC DocLocator system Invoice customers monthly in the name of Client with remittance directed to Client lockbox account Submit NACHA-compliant ACH file to Client's bank for auto-debit accounts with remittance directed to Client DDA account Assess and xxxx fees, assessments, and late charges in accordance with contract terms. Receive remittance information from Client Lockbox or other collection devices Post payments on same day (or next day) based on remittance info or other payment notifications received by PFSC Reconcile payments posted on system to Client-reported totals daily Process contract modifications, reschedules, and extensions in accordance with Client specifications on servicing system. Maintain customer service hours 7:00 a.m. PST to 5:00 p.m. PST Monday-Friday Provide toll free customer service number dedicated to Client Respond to all inquiries regarding billing, fees, and contract terms within 24 hours of inquiry. Create system notes of borrower/customer inquiries Provide early termination/pay-off quotes upon request using Client-approved pay-off methodology Update system records as appropriate Process early termination payments and close account on system. Invoice and collect on end of term settlement agreements, including past dues, term fees, etc. Terminate UCC filings, upon Client request Mail written collection letters to delinquent accounts at 15 and 30 days if no verbal contact or promise to pay. Contact customer by phone for all contracts with payments five (5) days past due, and thereafter until resolution reached. Negotiate payment arrangements. Send demand letters (up to date demand or accelerated) - as per Client specifications. Additional letter series include NSF and ACH reject letters and broken promise to pay letters Accept and prompt Payments via Check by Phone and credit card service. Create system notes to document collection activity. PFSC will make collections calls from 7:00 a.m. PST to 5:00 p.m. PST, Monday through Friday. PFSC to provide Client notification of bankrupt accounts a...
Computer Operations. National will provide computer usage services to Avesis. A fee for Services in the amount of $2,500 will be paid to National each month. The computer will be available 7 days a week, 24 hours a day except time for scheduled backup. National will not be responsible to Avesis for delays or failure in performance caused by events beyond National's control including but not limited to fire, strikes, floods, utility failure, war and other disasters. National agrees:
(a) To back up the Avesis database and all programs and secure off site to prevent any loss of data due to any catastrophe.
(b) To maintain a security system within the database so that each user can access only those records in the common databases that pertain to that specific user's business requirements and needs.
Computer Operations. Modified 12 Hour Shift Schedule
Computer Operations. BETA shall maintain and implement control policies and procedures to ensure that: • Job Processing –Processing is initiated by authorized individuals, scheduled appropriately, monitored and deviations are identified and resolved, and written procedures are in place to properly restart and rerun production jobs. • Data Transmissions – Data transmissions between BETA and user organizations or third parties are monitored, complete, accurate and secure. • Service Management – Problems reported by AGE and other BETA customers and problems discovered internally are assigned to the appropriate business team for resolution and are addressed within reasonable timeframes. • System Availability and Capacity - System availability, System capacity and network bandwidth are maintained at appropriate levels.
