Computer Operations. 2879 (00000000) SENIOR COMPUTER OPERATOR Will be responsible for performing lead operator functions, including but not limited to: scheduling and routing of jobs to specific resources; troubleshooting error conditions; interfacing with vendor technicians and overseeing quality control. Will provide on-the-job training for new Computer Operators. Will also be responsible for performing the duties listed for the Computer Operator, and related clerical duties as needed. Legacy Code SAP Job Code Next Lower Classifications Legacy Code SAP Job Code Same or Higher Classifications 2878 50010486 Computer Operator 1 2879 00000000 Senior Computer Operator 24-month step of Computer Operator (2878) is considered as top rate for bidding purposes from any of the above classifications. Computer Operators must be at top rate of pay for bidding purposes and have successfully completed the appropriate Senior Computer Operator Course to be considered qualified bidders. 1Upon reaching the top of the CO classification and successfully completing the Senior Computer Operator course, an employee shall be eligible to bid into the Senior Computer Operator classification for the Section in which such employee has completed the required courses.
Computer Operations. The shift roster will provide a minimum of 10 hours between shifts and a maximum of 50 hours on duty in any one week, within relevant OH&S guidelines.
Computer Operations. Job scheduling change requests are tracked and approved in accordance with the agreed process. Change Management Changes to the Data Exporter's systems and network devices which are implemented by the Data Importer adhere to the agreed change management process and procedures for handling routine, expedited, emergency, and business as usual changes. Change controls to the production environment may include categorisation of the change risk and applicable back out plans. All approvals must be obtained prior to implementation. Problem Management The Data Importer documents and tracks problems implementing the agreed problem management process, procedures and tools. Problem tickets may be populated with problem severity, customer information, date and time problem was identified, reported, symptom description and type of problem; and actions taken to resolve the problem, including date and time action was taken.
Computer Operations. Modified 12 Hour Shift Schedule APPENDIX “A” Annual requirement in hours Overall length of work day Meal period Hours credited per work day Paid rest periods per work day Weekly work days Hours worked per week Paid Holidays Taken Annual Vacation Leave days After 12 months’ service After 8 years’ service After 16 years’ service After 25 years’ service Shift Differential Casual Illness days General Illness days Qualifying Period in days Supplement in days Special Leave Standard Schedule 1892 hours 8.25 hours 1 hour 7.25 hours 2 15 minutes 5 7.25 hours 36.25 hours 13 hours 15 7.25 hours 20 7.25 hours 25 7.25 hours 30 7.25 hours Not Applicable 10 7.25 hours 80 7.25 hours 80 7.25 hours 80 7.25 hours 10 7.25 hours Modified Schedule 1892 hours 12.08 hours None 12.08 hours 50 minutes total 3 12.08 hours 36.25 hours 94.25 hours 9 12.08 hours 12 12.08 hours 15 12.08 hours 18 12.08 hours 16:00 to 6 12.08 hours 48 12.08 hours 48 12.08 hours 48 12.08 hours Individually pro-rated on an hourly basis
Computer Operations. 12 2.34. SUPPORT DATA CENTER ISSUES...........................................12 2.35. CENTRALIZED MONITORING - SYSTEMS.....................................12 2.36. CENTRALIZED MONITORING - FACILITIES..................................12 2.37. MONITOR 9-1-1 AFFECTING DATA CIRCUIT ALARMS..........................13 2.38. PSAP TO ALI NODE CIRCUIT TESTING.....................................13 2.39. ALI NODE TO ALI NODE CIRCUIT TESTING.................................13 2.40. TROUBLE TRACKING/ESCALATION..........................................13 2.41. INTERFACE WITH APPLICATION SUPPORT...................................13
Computer Operations. 2.30.18.2.1.7 Data Access Controls 2.30.18.2.1.8 Contingency and Business Recovery Planning 2.30.18.2.2 Application Controls 2.30.18.2.2.1 Input 2.30.18.2.2.2 Processing 2.30.18.2.2.3 Output 2.30.18.2.2.4 Documentation Controls
Computer Operations. 2.30.19.2.1.7 Data Access Controls 2.30.19.2.1.8 Contingency and Business Recovery Planning
Computer Operations. At the request of JOS, XxtiMark will provide operational assistance to JOS xxx the following activities: - Specification of new or changed operational procedures concerning the New System, as required by the installation of new Versions of the OptiMark Software or changes in the market. - Assistance with the maintenance of Application recovery and restart procedures. - Training for operations personnel to recognize error situations concerning the New System. - Assistance with maintenance of automated tools and/or procedures.
Computer Operations. BETA shall maintain and implement control policies and procedures to ensure that: • Job Processing –Processing is initiated by authorized individuals, scheduled appropriately, monitored and deviations are identified and resolved, and written procedures are in place to properly restart and rerun production jobs. • Data Transmissions – Data transmissions between BETA and user organizations or third parties are monitored, complete, accurate and secure. • Service Management – Problems reported by AGE and other BETA customers and problems discovered internally are assigned to the appropriate business team for resolution and are addressed within reasonable timeframes. • System Availability and Capacity - System availability, System capacity and network bandwidth are maintained at appropriate levels.
Computer Operations. Beginning on the Cutover Date and continuing through the term of this Addendum, ACS shall perform all day-to-day functions necessary to operate and support the mainframe and associated peripherals and related subsystems located at the ACS Facility as required to perform the Services. These functions include, but are not limited, to the following:
