Contractor’s Guarantee. The Contractor shall warrant and guarantee the entire Work and all parts thereof, including that performed and constructed by Subcontractors, Sub-subcontractors, and others employed directly or indirectly on and for the Work, against faulty or defective materials, equipment, or workmanship for a period of one (1) year from the date of RMWD's written final acceptance of the Work or such longer period of time as may be prescribed by law or by the terms of any special guarantee or warranty required by the Contract Documents.
Contractor’s Guarantee. City shall not, in any way or manner, be answerable or suffer loss, damage, expense or liability for any loss or damage that may happen to the building, work, or equipment or any part thereof, or in, on, or about the same during its construction and before acceptance. Contractor unqualifiedly guarantees the first-class quality of all workmanship and of all materials, apparatus, and equipment used or installed by Contractor or by any subcontractor or supplier in the project which is the subject of this Contract, unless a lesser quality is expressly authorized in the Plans and Specifications, in which event Contractor unqualifiedly guarantees such lesser quality; and that the work as performed by Contractor will conform with the Plans and Specifications or any written authorized deviations therefrom. In case of any defect in work, materials, apparatus or equipment, whether latent or patent, revealed to City within one year of the date of acceptance of completion of this Contract by City, Contractor will forthwith remedy such defect or defects without cost to City.
Contractor’s Guarantee. The Contractor shall guarantee all lines/markings/coating installed on surfaces specified heretofore against failure due to wear, reflectivity, or poor adhesion to asphalt road surface for a period of one year and to concrete road surface for a period of six months. The Contractor shall not be responsible for the replacement of lines/markings/coating removed or damaged by others due to pavement repair or snowplows during snow removal. The guarantee period begins after completion of each work location as designated by the Engineer. In the event that the Engineer determines that a line, marking or coating has failed, during the guarantee period, the Contractor at its own expense shall replace the failed line, marking or coating. The Contractor shall begin replacement of the failed line, marking or coating within 15 calendar days after receipt of written notification from the Engineer, and shall complete the replacement within 30 calendar days after receipt of written notification from the Engineer. The Engineer, at its sole discretion, may extend the time for beginning the replacement of such lines, markings, or coatings, provided that the Contractor provides such request in writing within 15 calendar days after receipt of written notification from the Engineer. The Engineer may also extend the time for completion of replacement, provided that the Contractor provides such request in writing prior to the date that the repairs are to be completed. In the event that the Contractor fails to begin or complete replacement within the time fixed or extended as referenced above, the Contractor shall pay to the City the sum of $200 for each calendar day that exceeds the time allowed therein, excluding the period from November 16th to March 31st. Where there has been more than twenty (20) percent failure in a line, marking, or coating, the Contractor may be required to replace the line, marking or coating in its entirety.
Contractor’s Guarantee. 5.1. During the term of this Agreement Supplier will provide County with ongoing technical support for the Services at no less than the levels and in the manner(s) specified herein.
5.2. County acquires the right to use technical support acquired under this Agreement at any location under the direct control in County.
5.3. County shall receive at its option the general help desk technical support offered by Supplier to its other customers. Irrespective of Supplier’s general technical support offerings, Supplier shall provide County at County’s option with the following minimum technical support:
(a) Supplier shall provide technical support to County for the purpose of answering questions relating to the Services, including (a) clarification of functions and features of the Services; (b) clarification of the Documentation; (c) guidance in the operation of the Services; and (d) error verification, analysis, and correction, including the failure to produce results in accordance with Services as required by the County.
(b) Supplier shall provide a current list of contact information for County to contact to enable County to escalate its support requests for issues that cannot be resolved by a help desk technician or for circumstances where a help desk technician does not respond within the time specified given the urgency of the request as set forth in the Agreement, or if not adequately addressed in the Agreement, a Service Level Addendum shall be attached and incorporated by reference (“Exhibit A”).
(c) The Project Managers, or such persons as otherwise designated by County and Supplier, shall serve as said parties' contacts for all communications relating to technical support. Each party may change its own contact person by written notice to the other party.
5.4. The following provisions shall set forth Supplier’s obligations to provide Enhancements:
(a) Supplier shall generally enhance and improve the Services for as long as County elects to receive and pays for the Services.
(b) Supplier shall provide to County during the Agreement term, (a) any and all Enhancements which it develops with respect to the Services; (b) any and all Enhancements required by federal or state governmental, or professional regulatory mandates related to County’s use of the Services; and (c) the Documentation associated with any Enhancements.
(c) Supplier shall provide Enhancements to County upon their general release and no later than the time when the first five percent (5%) of...
Contractor’s Guarantee. 9.1 GROHE grants end customers a five-year manufacturer’s guarantee. An end customer is any purchaser of the product who does not intend to resell it and/or to install it for third parties in a professional capacity.
9.2 The Contractor shall likewise grant GROHE a five-year manufacturer’s guarantee for the products it supplies, commencing from the date of purchase by the end customer or on installation of the product if later. Under said manufacturer’s guarantee, GROHE shall have the rights set out in section 8 for the entire guarantee period.
Contractor’s Guarantee. 9.1 GROHE grants end customers for electronic products a three-year manufacturer’s guarantee. An end customer is any purchaser of the product who does not intend to resell it and/or to install it for third parties in a professional capacity.
9.2 The Contractor shall likewise grant GROHE a three-year manufacturer’s guarantee for the electronic products, commencing from the date of purchase by the end customer or on installation of the product if later. Under said manufacturer’s guarantee, GROHE shall have the rights set out in section 8 for the entire guarantee period.
Contractor’s Guarantee. Both Contractor and the County understand and acknowledge that the licensed software hereunder will be hosted by the County, in an infrastructure that is completely managed and monitored by the County. Contractor shall use reasonable commercial means to guarantee a fully-operational Licensed Standard Software which runs on the County’s infrastructure. County’s infrastructure is based on specifications provided by the Contractor in Exhibit I. Contractor shall use reasonable commercial means to provide a usable Licensed Standard Software and that Licensed Standard Software shall be free of software defects that could affect system usage and performance, which includes the following non-exhaustive list as examples:
4.4.1 A System error message is appearing in a window of the System.
4.4.2 A user cannot log in or cannot complete an expected process in the Licensed Standard Software,
4.4.3 A user enters data and cannot save the data, or “saved” data appears to be missing in the Licensed Standard Software,
4.4.4 A print job or a workflow will not execute from the Licensed Standard Software,
4.4.5 A report, dashboard, or query will not render in the Licensed Standard Software,
4.4.6 The Licensed Standard Software screen “freezes” and navigation is inoperable,
4.4.7 Commercially unreasonable application performance,
4.4.8 Application or module down, and/or
4.4.9 Any other commercially reasonable software defect that affects Licensed Standard Software usage or performance.
Contractor’s Guarantee. City shall not, in any way or manner, be
Contractor’s Guarantee. Contractor guarantees all work performed for a period of one (1) year from the date of final acceptance of all work required by the contract. Contractor warrants to the Owner/Occupant and Agency that all materials and equipment used in the work will be new and free of defects, unless otherwise specified and approved in advance by authorized representative of Agency. All manufacturers’ and suppliers’ written guarantees and warranties covering such materials and equipment shall be furnished to the owner or weatherization household. Contractor agrees to correct any defects due to faulty workmanship, materials or equipment and shall pay for or repair any damage to other work resulting there from for a period of one year from the date of final acceptance of the contract work.
Contractor’s Guarantee. If the Work performed by the Contractor was deemed by the Engineer to have failed within one year, the Contractor shall reapply pavement markings at the location of failure as specified in the relevant work order. The determination of failure shall be at the Engineer’s sole discretion. Exceptions will be made at the sole desecration of the Engineer for snow plow damage where there is evidence of strong adhesion and the material is shaved and distressed pavement where de-lamination of the asphalt is determined to be failure cause.
