Customer Duties. You will do the following, as applicable:
5.1 Investigate, implement, and maintain adequate online banking security practices and procedures related to access to and use of eCorp.
5.2 Set up, maintain and regularly review security arrangements concerning access to, and use of, eCorp and the Services. This includes, but is not limited to, a device, computer or computer network owned, controlled or used by you or your employees, contractors, service providers or agents; the control of your Internet access services; and the control of your Codes and Tokens.
5.3 Install, update, maintain and properly use industry standard security products that are appropriate for you, such as the following, without limitation:
5.3.1 Firewall to prevent unauthorized access.
5.3.2 Anti-virus protection to prevent your personal computers from being victimized by the latest viruses and other destructive or disruptive components.
5.3.3 Anti-spyware protection to prevent spyware from providing potential tracking information about your Web activities.
5.3.4 A product that indicates the Web site you are on, or an Internet browser that indicates the site name.
5.4 Install, update, maintain and properly use industry standard operating systems and desktop applications with the latest patches when they are available, particularly when and if they apply to a known exploitable vulnerability. We require your browser to be, at a minimum, a fully SSL- compliant, 128 bit encrypted browser.
5.5 Follow these minimum general safety guidelines:
5.5.1 Never walk away from your computer while logged on to eCorp.
5.5.2 Check your Account balances and activity daily and report any suspicious activity immediately by calling 000-000-0000.
5.5.3 Memorize your Codes and change them regularly (or upon our request).
5.5.4 Never disclose your Codes to any other person, and take all reasonable actions to maintain their confidentiality. If someone identifies himself as one of our employees and asks for your Codes, that person is an imposter.
5.5.5 Choose Codes that are not easy to guess. Passwords must comply with our minimum requirements.
5.5.6 Read and stay abreast of the best practices for online banking security as published on our website. From time to time, these best practices may be updated.
5.5.7 Call us immediately at 000-000-0000 if you know of or suspect any unauthorized access to eCorp or any unauthorized transaction or instruction, or you believe your Codes or Tokens have been stolen or compromis...
Customer Duties. 1In connection with loading, unloading, set-up, tear-down, assembly, disassembly, handling, packing, crating, transportation, use, operation, storage, inspection, testing, service, maintenance, safety and repair of the Equipment and the performance of its obligations under this Agreement, Customer is solely responsible for compliance with and conforming to (a) all applicable statutes, ordinances, judgments, opinions, decrees, injunctions, writs, rules, regulations, orders, licenses, and permits of or from any governmental, judicial, administrative, or regulatory authority (“Laws”), including the Occupational Safety and Health Agency and the U.S. Department of Transportation (the “USDOT”); (b) all applicable industry standards and practices, including American National Standards Institute (ANSI) B30.5 (2008) (“Industry Standards”); and (c) all specifications of the Equipment manufacturer, including the Equipment manufacturer’s rated load capacity and counterweight requirements and all requirements necessary to maintain any applicable manufacturers’ warranties (“Manufacturer’s Specifications”). OWNER will provide manuals for operation, repair, or other matters relating to the Equipment.
Customer Duties. Customer is solely responsible for and assumes all liability relating to (a) the design, structure and content of all clinical trial protocols; (b) decisions about Customer’s computer and communications systems needed to access the Medidata Applications; and (c) all purchases of any necessary hardware, software, services or licenses required by Customer to access and use the Medidata Applications as contemplated herein. Customer covenants that it will use the Medidata Applications in compliance with all applicable laws and regulations within the Territory of use and with respect to conducting clinical trials. If Medidata reasonably believes that a Medidata Service or action requested by Customer would not conform with legally permissible clinical trial criteria, Medidata may require prior to proceeding, that Customer provide a written certification of compliance with such clinical trial criteria from a senior regulatory affairs officer in form and substance reasonably satisfactory to Medidata. Customer agrees to provide notice to Medidata as soon as it becomes reasonably aware of any privacy or data protection statutes, rules or regulations which are or become applicable to its business and which could be imposed on Medidata as a result of its performance of the Medidata Services or Customer’s use of the Medidata Applications or Study Use Licenses, and any actual or potential violations thereof.
Customer Duties. Customer will appoint two (2) resources who have completed the NICE training in the operation and use of the Cloud Services (“Designated Contact(s)”), and shall act as NICE’s primary point of contact regarding requests for technical assistance. The Designated Contact shall initiate a request for technical support assistance via the designated support channels provided in Table A-1 below (each an “Incident”, which may also be referred to as a “Case”). Prior to initiating such a request, the Designated Contact shall use reasonable efforts to attempt to diagnose and resolve the particular issue including using available self-help tools. The Designated Contacts are required to establish and maintain Customer’s processes to provide first tier support for the Cloud Services, which includes: (a) a direct response to user inquiries concerning the performance, functionality, or operation of the Cloud Services; and (b) an attempt to diagnose and resolve problems or issues with the Cloud Services. xxxx://xxxxx.xxxx.xxx Recommended First Step United States and Asia Pacific Region +0 000-000-0000 Germany +00 000 000 0000 United Kingdom +00 0 000 000 0000 France +00 000 00 0000 The Netherlands +00 00 000 0000 All other locations +000 0 000 0000 xxxxxxx.xxxxxxxxxxxxx.xxx Recommended First Step xxxxxxx.xxxxxxxxxxxxx.xxx Self-Help Tool For all locations +0 000 000 0000
Customer Duties. The duties of the Customer under this Agreement are to:
4.2.1 Act as its own Scheduling Coordinator, and to assign certain scheduling and settlement duties and responsibilities to NCPA, acting as Customer’s Scheduling Agent, as fully described in Appendix A hereto.
4.2.2 Timely provide certain information to NCPA that is required for NCPA to perform Services, as fully described in Appendix A hereto.
4.2.3 Make timely payments to NCPA for all CAISO charges and credits for services invoiced by NCPA to Customer in accordance with Section 8 of this Agreement.
4.2.4 Provide staff and other assistance as may be required from time to time to the extent necessary for NCPA to fulfill its duties as described in Section 4.1 of this Agreement.
4.2.5 Comply with all requirements of the CAISO Tariff, as applicable, in respect to the operation and maintenance of its Electric System and other facilities covered under this Agreement.
4.2.6 Provide security or other deposits required by the CAISO, if any, to NCPA in accordance with Section 11 of this Agreement.
4.2.7 Initially fund and maintain sufficient deposits in its Security Account in accordance with Section 12 of this Agreement.
4.2.8 Make timely payment of all costs associated with NCPA’s provision of Services, as set forth in this Agreement.
4.2.9 Except as provided in Section 6 of this Agreement, defend and indemnify NCPA in regard to Services provided to Customer by NCPA.
Customer Duties. You will do the following as applicable: • Install, update, maintain and properly use standard security products that are appropriate for you, such as the following, without limitation: ▪ Firewall to prevent unauthorized access. ▪ Anti-virus protection to prevent your personal computers from being victimized by the latest viruses and other destructive or disruptive components. ▪ Anti-spyware protection to prevent spyware from providing potential tracking information about your Web activities. ▪ Install, update, maintain and properly use industry standard operating systems and desktop applications with the latest patches when they are available, particularly when and if they apply to a known exploitable vulnerability. We require your browser to be, at a minimum, a fully SSL- compliant, 128 bit encrypted browser. • Check your Account balances and activity regularly and report any suspicious activity immediately by calling 000-000-0000. • Choose codes that are not easy to guess. Passwords must comply with our minimum requirements. Memorize your codes and change them regularly (or upon our request). Never disclose your codes to any other person and take all reasonable actions to maintain their confidentiality. If someone identifies himself as one of our employees and asks for your codes, that person is an imposter. • Read and stay abreast of the best practices for online banking security as published on our website or otherwise provided by us. From time to time, these best practices may be updated. Using your password has the same effect as your signature authorizing transactions. Anyone to whom you disclose your password and anyone who has access to your password will have full access to Online Banking, including full access to your Accounts. You have no ability to limit any such person’s authority. If anyone uses your password with your permission, you will be responsible for any transactions performed by that person. You agree that our security procedures outline a commercially reasonable method of providing security against unauthorized payment instruction. You will be bound by any payment or transfer instruction that we accept in good faith, if we complied with the applicable security procedures or if you did not comply with them. Except for a breach of security in our internal systems, and except in a case where you comply with the applicable security procedures and either we do not so comply, we do not act in good faith, or applicable law requires other...
Customer Duties. 1 The customer commits himself against us to save computer data affected by our goods/software as complete as possible to enable reconstruction with justifiable effort in case of damage. 2 The customer will keep all information about our goods/software, our used methods and our methods for their creation including appendant written or otherwise embodied documents made available within contract initiation and/or contract procedure during the entire usage period and after their completion in confidence and will not access them to third parties without our prior acceptance. The customer commits himself to entail suchlike commitment also to his staff. 3 The customer will meet all necessary precautions to exclude usage by concession of rights of usage not allowed by third parties. In case the customer is on an individual contract basis allowed to transfer rights of usage that he was granted, he will entail this commitment also to his own contract partners.
Customer Duties. 11.1 The customer commits himself against us to save computer data affected by our goods/software as complete as possible to enable reconstruction with justifiable effort in case of damage.
11.2 The customer will keep all information about our goods/software, our used methods and our methods for their creation including appendant written or otherwise embodied documents made available within contract initiation and/or contract procedure during the entire usage period and after their completion in confidence and will not access them to third parties without our prior acceptance. The customer commits himself to entail suchlike commitment also to his staff.
11.3 The customer will meet all necessary precautions to exclude usage by concession of rights of usage not allowed by third parties. In case the customer is on an individual contract basis allowed to transfer rights of usage that he was granted, he will entail this commitment also to his own contract partners.
11.4 The customer is committed to create all preconditions free of charge that are required to provide our services (in terms of our goods and/or software). Under this precondition he will especially provide on our first demand: • make sufficient workspaces including all related work equipment available for our staff, • concede unrestricted and sufficient computing time including required priority, • provision of test data and required comparable utilities necessary for service provision, • Refer a competent contact person for coordination.
11.5 If the customer does not comply with his obligations to operate according to article 4 in time, his delivery and performance periods will extend accordingly. If the customer delays in fulfilling his obligations to operate, we can refuse further fulfillment contracted about goods and/or services after unsuccessful process of an extension of time for fulfillment of obligations to operate. In this case we are entitled to claim all charges arisen until refuse as well as loss of profit due to abnormal termination.
11.6 The customer grants us the right to copy the software delivered by us any time during usual business hours to review contractual usage.
11.7 The customer commits himself not to entice our staff members known during contractual performance away neither by himself nor by third parties.
Customer Duties. 2.1 Customer must in a timely manner supply the information, documents and instructions Xxxxxxx reasonably needs to proceed with its Contract duties.
2.2 Customer is responsible for the accuracy and completeness of all information it supplies.
2.3 If Xxxxxxx performs Services at Site, Customer will not ask Xxxxxxx or Xxxxxxx Personnel to enter any agreement which imposes, waives, releases, indemnifies or otherwise limits or expands any rights or obligations in respect of Xxxxxxx or Xxxxxxx Personnel. Any such agreement is void.
2.4 If the acts or omissions of Customer, Customer Personnel or Customer’s other contractors delay or prevent Xxxxxxx from performing a Contract duty or increase Xxxxxxx’x costs, time will be extended and Customer will compensate Xxxxxxx accordingly.
Customer Duties. 2.1. The customer will notify Dispenstech of any failure of, or necessary repairs to the Equipment in terms of the service call logging procedures defined by Dispenstech from time to time.
2.2. The customer shall take reasonable care in the use of the Equipment as per the instructions of the manufacturer or Dispenstech.
2.3. The customer shall maintain the Equipment in an efficient operating condition and shall not misuse nor allow the negligent or willful damage to the Equipment for the duration of this Agreement.
2.4. The customer will not permit any person to tamper with the Equipment, nor permit any person other than authorized representatives of Dispenstech to repair or attempt to make repairs to the Equipment.
2.5. All maintenance and necessary repairs shall be performed on the premises, unless in the reasonable opinion of Dispenstech it is impossible to perform the work necessary on the premises, in which event Dispenstech may remove the Equipment for that purpose.
2.6. The customer absolves Dispenstech from any loss of the user’s stock and/or revenue from the machines, howsoever caused.
2.7. The customer must ensure that its representative signs the relevant service/repair report after a Dispenstech representative has repaired/serviced the reported faults.
2.8. The customer shall allow authorized personnel of Dispenstech to have reasonable access to the Equipment at all times in order to:
2.8.1 inspect the Equipment;
2.8.2 conduct maintenance;
2.8.3 install additional Equipment;
2.8.4 conduct necessary repairs and otherwise carry out Dispenstech's obligations in terms of the Agreement.
