Hardware Services Sample Clauses
Hardware Services. In order for us to perform the Services, and without limiting Sections 9.2 and 11, you grant us an explicit but revocable license to enter onto your fields or other property to install, move, repair, replace, retrieve, or dispose of any Hardware.
Hardware Services. If during the Service Plan Term, You or Your Authorized User submits a valid service request by notifying Apple that (i) a defect in materials and workmanship has arisen in the Authorized Device or Included Equipment, or (ii) in relation to an Authorized Device or Included Equipment which uses an integrated rechargeable battery, where the capacity of the Authorized Device’s or Included Equipment’s battery to hold an electrical charge is less than eighty percent (80%) of its original specifications, Apple will either
(a) repair the defect at no charge using new parts or previously used Apple genuine parts that have been tested and pass Apple functional requirements ,or (b) exchange the Authorized Device or Included Equipment with a replacement device (“Replacement Device”) that is new or comprised of new and/or previously used Apple genuine parts and has been tested and passed Apple functional requirements. Apple will use reasonable efforts to repair the Authorized Device. All Replacement Devices provided under this Service Plan will at a minimum have the same or substantially similar features (e.g., a different model with the same features or the same model in a different color) as the original product. If Apple exchanges the Authorized Device, or Included Equipment, the original Authorized Device or Included Equipment turned in to Apple becomes Apple’s property and the Replacement Device becomes the Institution’s (or the Authorized User’s if a BYOD device under a User Plan) property and shall be considered an Authorized Device or Included Equipment. The Service Plan will apply to the replacement Authorized Device or Included Equipment for the remaining period of the Service Plan.
Hardware Services. (i) Unlimited hardware repairs on failed or malfunctioning devices. Hardware level parts replacement will be based on the ability to disassemble the device.
(ii) Hardware exchange services for malfunctioning devices via client stock and includes peripheral support as well.
(iii) Support of devices with mobile data plans and support of those respective vendors.
(iv) Assisted support for BYOD devices.
Hardware Services. Continental shall perform the Hardware Services set forth in Appendix J in accordance with the terms therein.
Hardware Services. Support for any hardware purchased from Cardinal can also be accessed through Cardinal's Customer Support via phone or email. Reference Exhibit C - Contractor's Cost Proposal, incorporated into Contract # CW18866. kl Certain hardware manufacturers have authorized and licensed Cardinal to perform warranty and nonwarranty repairs for their product. For these hardware products, Cardinal will: • Provide all labor and materials deemed necessary by Cardinal to maintain the hardware in accordance with this Addendum. • Unless otherwise agreed by the parties, work shall be performed at one of Cardinal's designated Service Centers. Cardinal will provide a five (5) day in-house turnaround time upon receipt of Cardinal serviceable hardware at a Cardinal Service Center during normal business hours. Service Center hours of operations are Monday through Friday, 8:00 a.m. to 5:00 p.m., Central Time, excluding holidays observed by Cardinal. The Customer will pay shipping charges to the designated Service Center, and Cardinal will pay the return shipment. Return shipment will be in the same manner in which it was received. Customer shall notify the Customer Support Representative if expedited service is required. The cost for the expedited service shall be borne by Customer. For hardware products repaired directly by the manufacturer or other authorized manufacturer facilities, Cardinal will: • Initiate the repair process with the manufacturer on behalf of the Customer or provide manufacturer RMA contact information for the Customer to initiate the process. • Provide information to the Customer on the repair facility location to send the product in for service. Manufacturer service level agreements vary. Please consult your manufacturer's warranty documentation for details. Cardinal reserves the right to incorporate software changes to the hardware that will result in improved Reference product performance and/or reliability. The installation of such changes, whether through normal serviceExhibit C - Contractor's Cost cycles or on-site visits, will be at the sole determination of Cardinal. The Cardinal Customer Support Proposal, incorporated into Representative will notify the Customer of any on-site engineering changes planned and the respective Contract # CW18866. installation schedule or plan. Any on-site services shall be provided at the rates charged by Cardinal at the time of the performance of such services. Customer agrees to reimburse Cardinal for all reasonable kl...
Hardware Services. The supplier agrees to provide the following services: It does not include any problems caused by customer or third party hardware or software including but not limited to: Incorrect operation of touchscreen hardware; Incorrect operation of any back office software which results in a perceived hardware fault; Incorrect setup of data which results in a perceived hardware fault.
Hardware Services. Where detailed in an Order Form, e-Track will provide Third-Party Software and Hardware in accordance with Schedule 1.
Hardware Services. 7.1 The Hardware Services concerns the System or Part of the System supplied and/or to be supplied by Supplier under IN Supply Contract and/or Enhanced Package Contract and/or Other contract and specified in Annex 1 and consists of the methods of “Swap Repair” and “Repair and Return” as specified hereunder.
Hardware Services. 1.1. The Contractor will perform remedial maintenance visits on an on-call basis during the period of cover. Remedial maintenance shall include diagnosis and correction of product, malfunctions and failures.
1.2. The Contractor will provide all necessary parts and materials deemed necessary to maintain the equipment in good operating condition. Any exchange parts shall be returned and become the property of the contractor.
1.3. Where applicable the Contractor shall carry enhanced preventative maintenance procedures designed to reduce product failure and extend useful life. For the Authority’s convenience preventative maintenance visits may be carried out coincident with calibrations.
1.4. Where applicable, calibrations will be performed at intervals defined by the contractor at mutually agreed times. The Contractor will provide the Project Manager with the result of the calibration and a certificate of conformity to national standards.
1.5. The Contractor will provide a telephone support service and endeavour to provide answers to questions raised by the project manager in connection with the equipment covered under the contract.
1.6. The Contractor may make improvement modifications, which it deems necessary, to incorporate into the equipment at his own expense, during the period of the Contract on a mutually agreed schedule or coincident with remedial or preventative maintenance.
Hardware Services. Hardware Services provide Customer with Timeclock hardware subscription service that includes supplying Timeclock hardware and Hardware Support Services. Timeclock hardware is made available to Customer for its dedicated use during the subscription period but remains the property of PeopleGuru. If elected by Customer, the following Hardware Services will be made available for Customer’s use:
7.1. Hardware Support Fees.
7.1.1. The cost of Hardware Support Services for PeopleGuru Timeclock hardware (set forth in the applicable Order Form) is automatically included with hardware obtained under the Hardware Services subscription option (and any charges therefore are already included in the monthly subscription fees).
7.1.2. The cost of Hardware Support Service is not automatically included for Customer-owned Timeclock hardware. Customer must obtain PeopleGuru’s prior written consent to use its own hardware with the Service. Such consent is subject to PeopleGuru’s review of the hardware to determine its compatibility, age, and condition and in PeopleGuru’s sole discretion. If elected by Customer and approved by PeopleGuru, Customer-owned Timeclock hardware will be subscribed to Hardware Support Services under the terms herein and may be used with the Service and Customer shall pay the applicable fees in the Order Form. PeopleGuru makes no representation that Customer-owned hardware will be supported in the future. If Customer terminates Hardware Support Services, the Customer-owned Timeclocks may not be used with the Service.
7.2. Hardware Support Services. PeopleGuru will maintain the Timeclock hardware to be free from defects in material and workmanship as follows: Any parts found to be defective (except as specifically excluded below) shall be replaced or repaired, at PeopleGuru's or its designee's option, without charge for parts or labor, provided that the Timeclock hardware has been properly installed and maintained by Customer and provided that such hardware has been used in accordance with this Agreement and has not been subject to abuse or tampering. The foregoing repairs and replacements may be made only by PeopleGuru or its designee, and will be made only after PeopleGuru or its designee is notified of a problem, receives delivery from Customer of the Timeclock hardware at issue and determines that it results from defective materials or workmanship. Notwithstanding the foregoing, PeopleGuru may deliver a temporary replacement item for Customer's use ...