Informal Grievances Sample Clauses

Informal Grievances. An employee, a group of employees, and/or a Local 39 representative with a grievance shall first discuss the matter with the immediate supervisor within ten (10) calendar days of the matter complained of. The supervisor and the employee shall attempt to informally resolve the dispute. If the matter is not resolved, the employee shall next discuss the matter with the department head within ten (10) calendar days of the supervisor’s decision. The department head and the employee shall attempt to informally resolve the dispute. The decision of the department head regarding an informal grievance shall be final unless the employee files a formal grievance.

Informal Grievances. An employee, individually or in representation of a group of employees, with a grievance shall first discuss the matter with his or her immediate supervisor within ten (10) calendar days of the matter complained of. The supervisor and the employee shall attempt to informally resolve the dispute. If this is not accomplished, the employee shall next discuss the matter with the next level of supervision within ten (10) calendar days of the matter complained of. The supervisor and the employee shall attempt to informally resolve the dispute. If this is not accomplished, the employee shall next discuss the matter with the next level of supervision within ten (10) calendar days of the unsuccessful discussion and so on, until the employee reaches the department head. The decision of the department head regarding an informal grievance shall be final unless the employee files a formal grievance.

Informal Grievances. An employee who has a grievance shall bring it to the attention of his immediate supervisor within five (5) working days of the occurrence of the act which is the basis for the dispute. Where the grievance concerns a matter of proper compensation or a matter which could not reasonably be discovered by the employee within five (5) working days of its occurrence, the grievance on such a matter must be raised within twenty (20) working days of the occurrence. If the employee and the immediate supervisor are unable to resolve the grievance within five (5) working days of the date it is raised, the employee may refer it to the next higher level of supervision. If no such level exists, or the grievance cannot be resolved at this level, the dispute may be referred to the department head. Disputes involving disciplinary actions by supervisors, other than oral and written reprimands, taken pursuant to Rule 14 shall be initiated at Step 2 of this procedure.

Informal Grievances. A grievant shall discuss informally with his or her immediate supervisor any alleged violations of this agreement, within ten (10) days of such occurrence, in order to resolve the grievance. Failure to resolve the grievance shall advance the grievance to Level 2.

Informal Grievances. Any Member who has a suggestion for improving services or wishes to register a complaint for any matter arising out of the Certificate or for covered services rendered or materials received, may submit an informal oral grievance to the Plan. Assistance with the Plan's grievance procedures, including informal oral grievances, may be obtained by contacting the Member Services Department at the address and phone number shown below. Informal oral grievances will be responded to as soon as possible. The Member has the right to file a formal written grievance with the Plan and to grieve directly to the State of Florida Department of Insurance.

Informal Grievances. A. The Agency and the Union agree that all complaints should be resolved at the lowest level possible. Therefore, bargaining unit technicians and employees are afforded the opportunity to file an informal grievance in regards to, any grievable complaint in an attempt to resolve the problem without having to file a formal grievance through this procedure. The technician or employee may choose to invoke this right and request an informal grievance or s/he may go immediately to the formal grievance procedures defined in this article to seek resolution to the problem. B. When complaints surface in the workplace, the best approach to resolve the problem is open communication between the primary parties involved in the complaint. An informal grievable complaint may be addressed to an immediate supervisor or the appropriate management official at the level where the issue giving rise to the complaint occurs within sixty (60) calendar days after the matter, issue, or incident out of which the grievance arose, or within sixty (60) calendar days after the date the aggrieved technician or employee became aware or should have become aware of the matter, issue, or incident giving rise to the grievance. The complaining party or their labor representative is required to contact the appropriate supervisor or management official and inform them that they desire a meeting to discuss an informal grievance. If either party to a grievable issue decides that discussion of the problem would be better served by including a union representative in the discussion, a meeting with the parties and a union representative will be coordinated. If the parties reach a consensus agreement resolving the complaint, no other action will be required. The informal complaint need not be in writing but should be documented by both parties as far as the date, time and issue. An informal grievance must be resolved within thirty (30) calendar days of the initial notification to management of the informal complaint, or if not resolved, it must be pursued through a formal grievance or dismissed. When a grievable issue has been identified, but no informal resolution agreement has been achieved between the primary parties to the complaint following a reasonable attempt to discuss and resolve the issue (with or without a union representative involved), the grievant may file a formal grievance.

Informal Grievances. (1) Step 1. The informal grievance shall first be taken up by the grievant (and representative or ▇▇▇▇▇▇▇, if the grievant elects) with immediate supervisor or the lowest level management official with authority to render a decision. The informal grievance must be initiated within ten (10) workdays of the incident that gave rise to the grievance. A delay will be granted if adequate documentation can be furnished to establish the date the grievant first became aware of the incident. A decision will be rendered orally or in writing within five (5) workdays after receipt of the grievance by the appropriate supervisor. Every effort will be made to ensure that the decision is clearly communicated and understood. Failure of the supervisor to answer within the above time limit shall allow the grievant to proceed to Step 2. (2) Step 2. If satisfactory settlement is not reached in the first step, the grievance or complaint will be submitted in writing within five (5) workdays of the first decision to the next higher supervisor. The supervisor will give his/her written decision within five (5) workdays. If the decision rendered in Step 2 is not satisfactory to the technician, he shall not be denied the right to appeal to the Adjutant General. Failure of the supervisor to answer within the above time limits shall allow the grievant to proceed with a formal grievance.