MAINTENANCE SERVICES AND SUPPORT Sample Clauses

MAINTENANCE SERVICES AND SUPPORT. For an annual fee of ****% of the 1998 Licence Fee (subject to increase once annually from time to time for increases in CPI), 724 will provide maintenance and support services in respect of the Licensed Technology. All maintenance and support services will be provided in accordance with 724's standard maintenance and support services agreement. The maintenance and support services will include limited support, training, bug fixes and enhancements for any production version of a 724 Channel licensed to BMO, but shall specifically exclude new versions, customizations and other services that are not expressly included in 724's maintenance services agreement. Maintenance will start only after the first 724 Channel is delivered to BMO. 724 acknowledges and agrees that BMO will be involved in the development of the maintenance agreement both as a customer of 724 and through BMO's representatives on the board of directors of 724 and the technology team.
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MAINTENANCE SERVICES AND SUPPORT. 5.1 Free Edition Support Where no license fee has been paid, this Agreement does not require CSI to provide You with any installation, training, technical assistance, consulting services, support services or other services of any kind. However, CSI will make reasonable efforts to provide You with the support described online in the offering description available at xxxx://xxx.xxxxxxxxxxxxxxxxxx.xxx/offerings/anzograph/ You may report Software bugs and errors by email to xxxxxxxxx-xxxxxxx@xxxxxxxxxxxxxxxxxx.xxx or by creating a support ticket at xxxx://xxx.xxxxxxxxxxxxxxxxxx.xxx/support/ At its sole discretion, CSI may provide periodic updates to the Software, which may include bug fixes, new features and/or enhancements.
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MAINTENANCE SERVICES AND SUPPORT a. Supplier shall provide Licensed Software maintenance as ordered to assure that such Licensed Software meets Specifications and remains in good operating order. Maintenance services shall include but not be limited to such items as:
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MAINTENANCE SERVICES AND SUPPORT. 1. Q Associates Support Responsibilities In addition to, and for the same period covered by, warranties as provided by NetApp, Q Associates shall provide the following maintenance services and support to Customer with the purchase of any Product:
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MAINTENANCE SERVICES AND SUPPORT. 4.1.1. The Supplier shall provide a comprehensive post order maintenance and support service that is capable of fulfilling the demands of Contracting Authorities for both standalone and networked Equipment, including Software, supplied and/or managed as part of the Services as agreed with Contracting Authorities at Call Off stage.
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MAINTENANCE SERVICES AND SUPPORT. Maintenance Services and Support for the product(s) identified in Exhibit A of the Agreement, including Software Updates, are provided free of cost during the period in which the Software License and Hosting Agreement is in effect.
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Related to MAINTENANCE SERVICES AND SUPPORT

  • Maintenance Services Subject to Client’s timely payment of the applicable maintenance fees, Accenture will make available the following maintenance services (“Maintenance Services”):

  • Maintenance and Support Services As long as you are not using the Help Desk as a substitute for our training services on the Tyler Software, and you timely pay your maintenance and support fees, we will, consistent with our then-current Support Call Process:

  • Maintenance and Support For so long as you timely pay your SaaS Fees according to the Invoicing and Payment Policy, then in addition to the terms set forth in the SLA and the Support Call Process, we will:

  • Support Services HP’s support services will be described in the applicable Supporting Material, which will cover the description of HP’s offering, eligibility requirements, service limitations and Customer responsibilities, as well as the Customer systems supported.

  • TECHNICAL SUPPORT SERVICES 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • Maintenance Support State Street shall use commercially reasonable efforts to correct system functions that do not work according to the System Product Description as set forth on Attachment A in priority order in the next scheduled delivery release or otherwise as soon as is practicable.

  • Compliance Support Services Provide compliance policies and procedures related to services provided by BNY Mellon and, if mutually agreed, certain of the BNY Mellon Affiliates; summary procedures thereof; and periodic certification letters. · Such Compliance Support Services are administrative in nature and do not constitute, nor shall they be construed as constituting, legal advice or the provision of legal services for or on behalf of a Fund or any other person, and such services are subject to review and approval by the applicable Fund and by the Fund’s legal counsel. · Provide access to Fund records so as to permit the Fund or TRP to test the performance of BNY Mellon in providing the services under this Agreement. · Such Compliance Support Services performed by BNY Mellon under this Agreement shall be at the request and direction of the Fund and/or its chief compliance officer (the “Fund’s CCO”), as applicable. BNY Mellon disclaims liability to the Fund, and the Fund is solely responsible, for the selection, qualifications and performance of the Fund’s CCO and the adequacy and effectiveness of the Fund’s compliance program.

  • TAX SUPPORT SERVICES BNY Mellon shall provide the following tax support services for each Fund:  Provide various data and reports as agreed upon in the SLDs to support TRP’s tax reporting and tax filing obligations, including: · Wash sales reporting; · QDI reporting; · DRD reporting; · PFIC analysis; · Straddle analysis; · Paydown adjustments; · Equalization debit adjustments · Tax compliance under §851, §817(h); · Foreign bond sale analysis (§988); · Troubled debt analysis; · Estimation of income for excise tax purposes; · Swap analysis; · Inflation adjustments; · §1256 adjustments; · Market discount analysis; OID adjustments; · CPDI analysis; · Shareholder tax reporting information (e.g. FTC, UGG income, foreign source income by country, exempt income by state);  Provide data, and reports based on such data, maintained by BNY Mellon on its fund accounting platform as reasonably requested by TRP to support TRP’s obligations to comply with requests from tax authorities and TRP’s tax reporting and tax filing obligations.  Assist with other tax-related data needs as mutually agreed upon in writing from time-to-time.

  • Compliance Services (a) If Schedule I contains a requirement for the BNY to provide the Fund with compliance services, such services shall be provided pursuant to the terms of this Section 6 (the “Compliance Services”). The precise compliance review and testing services to be provided shall be as mutually agreed between the BNY and each Fund, and the results of the BNY’s Compliance Services shall be detailed in a compliance summary report (the “Compliance Summary Report”) prepared on a periodic basis as mutually agreed. Each Compliance Summary Report shall be subject to review and approval by the Fund. The BNY shall have no responsibility or obligation to provide Compliance Services other that those services specifically listed in Schedule I.

  • Hosting Services 13.1 If Supplier or its subcontractor, affiliate or any other person or entity providing products or services under the Contract Hosts Customer Data in connection with an Acquisition, the provisions of Appendix 1, attached hereto and incorporated herein, apply to such Acquisition.

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