MAINTENANCE / TECHNICAL SUPPORT a) The Designer will correct any errors free of charge for a period of 30 days from completion of contract. Changes relating to modifying correct content or additional pages are not covered by maintenance, and will be invoiced at our normal hourly rate.
MAINTENANCE / TECHNICAL SUPPORT. Section 21.01 UBC will have no obligation to provide ongoing support services to the Licensee other than to make reasonable efforts to support the Licensee in fixing Bugs in any UBC developed Software. The Licensee acknowledges that:
MAINTENANCE / TECHNICAL SUPPORT. During the term of this Systems License, and at no cost to BROKER, COMPANY shall provide BROKER with updates to, upgrades of, and maintenance/support of the Software Systems.
MAINTENANCE / TECHNICAL SUPPORT. Coalfire has no obligation under this License Agreement to offer a Maintenance option for the Software.
MAINTENANCE / TECHNICAL SUPPORT. CA has no obligation under this License Agreement to offer a Maintenance option for the Software.
MAINTENANCE / TECHNICAL SUPPORT. A. LICENSOR shall provide telephone consulting services to LICENSEE'S designated personnel to assist such personnel in resolving problems, obtaining clarification relative to the PACKAGE, DIAGNOSTICS, or DOCUMENTATION (including use of individual features) and providing assistance regarding suspected defects or errors in the PACKAGE, DIAGNOSTICS, or DOCUMENTATION. Said LICENSOR services shall be provided seven (7) days per week, twenty-four (24) hours per day and LICENSOR shall furnish the names and telephone numbers of its personnel for both normal working hours and other times (e.g., holidays, weekends, etc.).
MAINTENANCE / TECHNICAL SUPPORT. A OSI shall provide maintenance and technical support as described in this Article 9 for the PACKAGE and DOCUMENTATION as delivered to UNISYS. UNISYS shall be responsible to provide maintenance and technical support for any modifications or enhancements it makes to the PACKAGE and DOCUMENTATION. UNISYS shall advise OSI of errors and, defects in the PACKAGE and DOCUMENTATION reported by END USERS or discovered by UNISYS, and OSI shall resolve the errors and defects, as provided herein, if UNISYS reproduces such errors or defects in the version of the PACKAGE or DOCUMENTATION as delivered to UNISYS. At UNISYS request, OSI shall assist UNISYS to resolve errors and defects which are not reproducible in the version of the PACKAGE and DOCUMENTATION as delivered to UNISYS and in such event, UNISYS shall pay OSI at the rates set forth in Addendum B for the time of such personnel and reimburse OSI, in accordance with Addendum C, for travel and living expenses of such personnel incurred in rendering such assistance.
MAINTENANCE / TECHNICAL SUPPORT. You may receive technical support services (“Technical Support”) for the Software, provided You subscribe to Licensor’s Subscription Agreement directly with Licensor or with any of its authorized resellers. Technical support will be provided online using your Studio FX Support Subscription Account that will be issued at the time You subscribe. The Subscription Term is 12 months, and support fees are due annually in advance and are non- refundable and non-cancelable.
MAINTENANCE / TECHNICAL SUPPORT. 4.4.1 Hardware: The contractor must provide onsite maintenance services, including preventive and remedial maintenance as well as all parts and labor for all hardware provided. The contractor should provide additional support services for hardware trouble shooting and tuning purposes.
MAINTENANCE / TECHNICAL SUPPORT. Contract and/or agency technicians who perform maintenance related activities for the shared System infrastructure. These are cost-shared positions.
