Non-Standard Services. Non-standard services will be provided at the following aggregate departmental hourly personnel rates. · IT Application services at $*** per hour · IT Infrastructure services at $*** per hour Non-standard services may include any of the following services, in addition to any other non-standard services as may be mutually agreed to from time to time, and will be billed as incurred but not less frequently than quarterly in arrears: · Deviation from the Service Provider’s standard desktop suite · Review, approval and implementation of any non-standard services and technologies due to the shared infrastructure employed by the Service Provider, including: · Hardware · Software · Third Person services · Consulting fees (both internal and external) · Other costs required to put the service/functionality in place, which may also require an ongoing support and maintenance fee · Website services · Including implementation of customer facing websites · Creation of a web site for the Company which will incorporate basic functionality to be agreed upon · Implementation of extensive functionality, e.g. investor portals, advisor portals, multilingual support, etc. · Employee facing web sites or intranet utilizing SharePoint, or another tool, as its website creation and content management tool · Services provided to locations other than existing locations of the Corporate Offices may be considered non-standard and billed accordingly · Remote and HQ offices setup, relocation, remote decommissioning or divesting from the Service Provider · Significant upgrades in hardware or software · Services relating to separation from the Service Provider, which includes but may not be limited to isolating standard service(s), transferring web site management to another servicer, separating operations into a standalone network and migrating data from the Service Provider environment to some other environment · Service initiation work (connectivity, phone service, separate database/ASP work) · Software/hardware research, including work with consultants to determine appropriate software or hardware selection for specific business activities or implementation of such software/hardware Internal audit services will be provided based on the following hourly department personnel rates. · Vice President/Director/Department Head at $*** per hour · Staff Auditor at $*** per hour Internal audit services will include the following services and will be billed as incurred but not less frequently than...
Non-Standard Services. Non--standard services will not be delivered under this Agreement. Non--standard services include but are not limited to: installation of new products or services; project work; implementation of new products or services; purchases of new technologies.
Non-Standard Services. Harbortouch shall, at its sole discretion, for the additional charges , provide services and make required repair, redesign, reinstall, reconfigure or replace the Equipment when either is required due to causes not attributable to normal wear and tear, including, but not limited to:(a) the failure of Merchant to continually maintain the Merchant Location in conformance with commercially reasonable standards; (b) impairments in the performance of the Equipment resulting from changes in the design of the Equipment made by Merchant or mechanical, electrical, or electronic interconnections made by Merchant; (c) damage caused by accidents, natural disasters or the negligence of, or improper use or misuse of, the Equipment by Merchant; (d) damage or necessity of repair resulting from unauthorized maintenance by Merchant or any third party other than Harbortouch or its authorized representative; (e) damage or repair necessitated as a result of relocation of the Equipment; (f) change in laws or Association rules that require service, repair, or replacement above normal day to day maintenance; (g) any third party hardware or software in conjunction with the use of the Equipment without Harbortouch's express written consent; or (h) theft of the Equipment.
Non-Standard Services. In the event Company agrees to provide Non-Standard Services to Merchant in connection with this Agreement, Company shall be permitted to charge Merchant its then-prevailing rates for any such Non-Standard Services.
Non-Standard Services. If you terminate a Service provided by NCC using non- standard services or hardware procured specifically for Subscriber then you will be liable to pay to NCC an early termination fee equal to 100% of the total Fees payable for the Terminated Services for the remainder of your Contract Term. For the avoidance of doubt, all Services shall be deemed to be Standard Services unless clearly indicated otherwise by NCC.
Non-Standard Services. Non-standard services to be delivered under this Agreement are as listed, described and specified in Specification B to this Agreement.
Non-Standard Services. If situations arise where there is a dispute on what is considered a Standard Services versus a Non- Standard Service (whether an agency should be charged for the work or not), the Executive Director will make the final determination, being that it could divert resources from other tasks. SCHEDULE C - SERVICE AVAILABILITY FY 2024-2025 The key to effective support is the open communication between the service providers and the users. County service delivery is set up to provide the SCPSC users with this ability including an electronic work request and problem reporting system, a 24-hour help desk, and a commitment to open and ongoing communication.
Non-Standard Services. Franchisee may not use the Licensed Marks for or in connection with the Non-Standard Services, except that the same may be offered from the Premises to the extent permitted under SECTION 14.02 of this Agreement. If Franchisee provides any Non-Standard Services, it will provide conspicuous notice to the public by signage, disclaimers on invoices and/or other means that such Non-Standard Services are not provided by nor affiliated with Big O. Franchisee acknowledges that Big O does not provide training, supervision or support in connection with the Non-Standard Services. Franchisee shall conduct the Non-Standard Services in compliance with all applicable laws, rules and regulations and in a safe and appropriate manner. Franchisee shall immediately cease or modify any Non-Standard Services that present a threat to the health or safety of the public or any individual and/or that could cause the occurrence of any damages. Franchisee hereby agrees to indemnify and hold Big O harmless from and against any and all claims or liabilities arising out of or in connection with Franchisee's offer, sale or provision of Non-Standard Services.
13. The following language shall be added as SECTION 15.05 of the Agreement:
Non-Standard Services. If the annual service takes longer than 90 minutes then we reserve the right to charge an additional fee for the extra time spent carrying out the annual service.
Non-Standard Services. Non standard services not covered in this Agreement include:
