Operational Reliance. SCONY ENTERPRISES has documented Standard Operating Procedures (SOPs) to regulate workflow and processes, to ensure that our team executes at the highest level of efficiency. Our recruitment team undergo such training on our workflow and processes prior to starting work at SCONY ENTERPRISES. The Operations Manager communicates on a daily basis with our IT recruiters to ensure that client requisitions are receiving the thorough attention.
Operational Reliance. Powersolv bring in twenty-four (24) years of experience in providing IT staff augmentation services on diverse technological platforms to our clients. We possess an abundant resource pool, necessary technical expertise, proven ability to deliver and management commitment to provide consulting and technical services to the State. We will ensure that the State is able to accomplish its IT Staffing Augmentation goals in a timely and cost-effective manner based on a no compromise policy for project quality. Powersolv has since its inception, successfully acquired, managed and delivered a variety of Information Technology Projects (the majority of these being very similar to State’s requirements) and provided thousands of staff years of resources in technical resource support services on diverse platforms to both Government and Commercial agencies. Powersolv is actively providing services similar to the ones envisaged by the State to the States of Maryland, Virginia, Rhode Island, North Carolina, Illinois, District of Columbia and various agencies and departments within the region. With a broad and deep geographic coverage in the Washington DC metro region, we are capable to invest in resources and research and establish a physical location with a Project Management and Sales team in the State to effectively provide our services on the contract vehicle. Our team will include a Contract Manager as a principal point of contact for the State throughout the duration of the contract and the Contract Manager shall have full authority to make executive decisions necessary to meet the commitments, respond timely to new and changing services requirements and represent Powersolv to the State. Our Contract Manager shall commit all necessary corporate resources in a timely and responsive manner and ensure all contract obligations are met. Powersolv’s policy is to mandate that our Contract Manager meets at least monthly with each Contracting Officer / Contracting Officer Technical Representative (CO/ COTR) of the State to proactively ensure that expectations are being met, and that potential risks are identified and dealt with before they become issues. He shall further ensure that a strong communication channel is built via regular phone calls and email exchanges, so that the CO/ COTR feel comfortable reaching out to him at any time. Our Contract Manager shall also be responsible for the development and negotiation of any TO Agreements and overall cost, schedule, and overa...
Operational Reliance. Should GIS, Inc. be selected to provide the requested staff augmentation services, the company shall be responsible for readying the consultant for commencement of contractual services on the date specified by the agency.
Operational Reliance. Uncompromised service delivery is the key to success and we believe in that quite firmly. Operational reliance is more than just the trust we aim to build with our clientele and hence the internal work-plan execution is transparent to the client / candidates. A source from within the company is made to attend to all client-concerns and stay as a one point contact. This client-relation personnel will handle communication with those in authority at the client-side about developments / inquires pertaining to the candidate/ job requirements. More so, advisors on project-related subjects are welcome and open to the team involved in service delivery from our end. We also handle quite a lot of last minute requirements and accept challenges with regards to job requirements of complex / rare- nature.
Operational Reliance. Presidio personnel will adhere to Presidio’s internal policies and quality management processes. These policies and processes are documented in Presidio’s Quality Management System Manual and can be summarized as: Presidio Quality Policy: • Presidio is committed to providing quality products and services that meet or exceed our customer’s expectation. • Presidio promotes a culture of continual improvement. Presidio Quality Objectives: • Understanding our customer requirements and deliverables. • Achieve customer satisfaction. • Identify and evaluate opportunities for continual improvement. • An effective Quality Management System is also a vehicle for meeting the needs of our customers. As such, Presidio is an ISO 9001:2015 registered company. ISO is an international standard for quality. This certification demonstrates and ensures Presidio takes seriously and provides industry-approved fundamental quality management processes designed to meet the needs of current and future customers. We are certified by the International Organization for Standardization’s ISO 9001:2015 (April 2009). Presidio fulfills required reviews to ensure ongoing compliance with the applicable standards. Presidio was recertified in March 2015 with certification valid through April 2018; in April 2018, Presidio was recertified through April 2021. Some of the benefits are: • Top management is directly involved in the improvement of the Quality Management System. • Facilitates operation as a customer-focused organization. • Ensures sustained customer satisfaction by producing and delivering services, and providing support functions that meet customer needs and expectations. • Increases the effectiveness and efficiency of the organization through continual improvement in systems and products/services quality. ISO 9001:2015 is based on eight quality management principles (all fundamental to good business practice). Presidio has fully adopted these principles to help improve our organizational performance: Florida Department of Management Services RFP No. 5-80101507-SA-D Information Technology Staff Augmentation Services 3rd Bid Date Due: March 19, 2019 at 1:00PM Customer Focus: Organizations depend on their customers, and therefore need to shape activities around the fulfillment of market need. Leadership: To provide unity of purpose and direction. Involvement of People: Creates an environment where people become fully involved in achieving the organization’s objectives. Process Approach...
Operational Reliance. The above Staffing Resource Management Plan’s hiring, training, and remedying procedures ensure that Xxxx Xxxxxxxxxx, Inc. provides qualified staff to our customers and will continue its proven record of operational reliance and customer satisfaction with the State of Florida customers.
Operational Reliance. Operational reliance is a potential problem at many places with low turnover rates. There exists institutional knowledge at that particular location, with the individuals of whom have been employed for long periods of time. The knowledge must be properly managed in order to avoid loss of business capabilities. One way to reduce the operational reliance on a single entity is by way of having clearly defined roles. Guidelines are established, thereby allowing an individual to quickly ascertain where their responsibilities begin, and where another person’s responsibilities intersect. Another way that PCG works to keep its operational reliance on a particular individual low is through an extension utilization of processes. One of many processes currently in place at PCG includes a planned onboarding methodology. This comprehensive approach ensures that the new hire has standard knowledge of PCG day-to-day operations. These processes allow quality expectations to be achieved by each new employee, allowing them to quickly achieve an expectation level on par with the rest of the firm much quicker than if there were no onboarding materials. At some organizations, it is common for one person to control their customer’s information – progress, contacts, meeting information, regulatory limits, etc. PCG’s processes include the digitization of this information to a secure and local server. This allows for anyone within the company, with the correct authorization, to have access to the electronic files. PCG has implemented a knowledge transfer standard operating procedure (SOP). When an employee is assigned to assist with other projects, he/she is able to attain proficiency quickly because all customer engagements utilize a single methodology and a defined process. A project-transferred employee is able to scan customer-specific information quickly thereby progressing towards in-progress project goals. PCG is a process-centric organization. Processes exist for almost all aspects of our daily operations. These processes allow for PCG to have flexibilities as they relate to project deadlines, critical deliverables, or the onboarding of new talent. Operational reliance is therefore spread throughout the organization, which ultimately leads to PCG’s ability to deal with change effectively. All information is warehoused away from the dangers of employee turnover, employee incapacitation or unavailability and onboarding inflexibility. Bottom line: Processes ensure long-term p...
Operational Reliance. All Marquis Software employees utilized for State of Florida staff augmentation are US Citizens who have no requirement to periodically leave the country. Our workforce and schedule activities are designed to provide the ultimate availability of staff and support for a client’s needs and success. We work very hard to ensure that we have the right people delivering the right services at the right time so that our clients are always successful. All Marquis Software staff adopt the holiday schedule of the agency to which they are assigned. In addition, the fact that our staff assigned to existing State contracts have been there for 10+ years, proves our reliability in this area.
Operational Reliance. Workflow Technologies Inc., is an established organization and a profit-making company since 1999. WFTI got an excellent operational reliance because of the following factors.
Operational Reliance. Tec-Link has documented Standard Operating Procedures (SOPs) to regulate workflow and processes, to ensure that our team executes at the highest level of efficiency. Our recruitment team undergo such training on our workflow and processes prior to starting work at Tec-Link. The Operations Manager communicates on a daily basis with our IT recruiters to ensure that client requisitions are receiving the thorough attention.
