Overall Approach. The Project is being completed using a two-phased contracting approach. The Preliminary EPC Agreement (previously referred to as Phase 1) consisted of an open book phase culminating with the development of a Construction Price for the balance of engineering, construction and commissioning. The Preliminary EPC Agreement engineering scope has been substantially completed. The Work will include engineering, procurement, construction, training, startup, testing, commissioning, and turnover of the Project to Owner pursuant to the Agreement. The function, intent, and quality required of the Project are defined in the F&OR/DC, Red River Environmental Products, LLC, activated carbon production facility, Red River Parish Louisiana, Doc. No. CF-2007-016, Rev. 2, August 2008 and by the following engineering documents prepared by Contractor under the Preliminary EPC Agreement. In the event of any conflict between provisions within the F&OR/DC and the engineering deliverables listed in Attachment 1 to this appendix, the F&OR/DC shall take precedence for design, construction and interpretation.
Overall Approach. The Fund Manager will identify and respond to opportunities of investing in social upgrading activities in selected countries and sectors in a way that delivers demonstrable and sustainable impact. This is likely to involve the following steps: Supporting project sponsors in designing and developing robust project proposals. Providing effective support, oversight and coordination to ensure coalitions of stakeholders are developed for effective implementation of funded projects. Co-ordinating with other development partners to avoid duplication. Providing adequate support to Evaluation manager to gather data and evidence on programme outcomes and impact.
Overall Approach. An awarding organisation must explain its overall approach to Centre Assessment Standards Scrutiny and how its approach (including where it uses Moderation) will ensure the standards and validity of its qualifications are maintained where assessments are marked by Centres. It must explain why its approach is appropriate for its qualifications in view of any risks that it has identified as arising from Centre marking and how it will ensure that its qualifications are manageable for Centres delivering them. It must explain how it will ensure, through its arrangements with a Centre that it is able to comply with its Conditions of Recognition in respect of assessments for that qualification.
Overall Approach. 3.1.1 The EIA Study has been conducted in accordance with the EIAO Study Brief No. ESB- 203/2009, following the guidelines on assessment methodologies in the Technical Memorandum on Environmental Impact Assessment (EIAO-TM).
3.1.2 The Trunk Road T2 is middle part of Route 6 connecting CKR and TKO-LTT. In this regard, relevant environmental impacts of the Trunk Road T2 have been assessed as part of the cumulative impacts in the CKR and TKO-LTT EIA Reports, both of which have already been submitted under the EIAO and have been approved for consultation by the Director of Environmental Protection (DEP).
Overall Approach. Supplier will follow industry standard human resource practices to manage service related Training Services as performed for the Services. The Training Model will be set up as shown in the diagram below:
(a) Skill Gap Assessment: • All resources will be mapped to the skills for their level and the next level for their role, • Supplier will perform personnel competencies verification, • The results will reflect, by resource, the gap in skill for the resource’s current job level and the next level, • Supplier will review the audit findings for gaps in training material or policy and procedure and update accordingly, • Supplier will also assess the gaps in the Supplier training staff capabilities.
(b) Develop training material: • Training requirements will be divided into process and soft skills, • For domain training, Healthcare Boot Camp Training will be used to induct new team members for Healthcare specific processes, • For process training, the desktop procedures created by operation teams will be reviewed to ensure they are as per defined procedures & formats and all new changes & updates are being documented, • Training curriculum and material to bridge the gap for the current level and ‘up-skilling’ will be identified for every resource including on Regulatory, Compliance, HIPAA Privacy and Security related aspects, • Training curriculum and material will be created for gaps identified in audits, • Other than process training, gaps in soft skills, e.g., communication, leadership, etc. will be addressed by customizing the standard Supplier training programs.
(c) Training delivery: • Training sessions will be organized for resources that have on boarded or per their individual training plan, • The Policies and Procedures will be used in the initial and refresher training sessions and will also be used to serve as reference material for resources on the job, • Training calendar will be created and updated related to process training and soft skills development, • Training staff will be trained using internal and external resources, • Training reports will be published to include attendance, course completion, etc., • Training will be provided on researching, responding to, tracking and reporting privacy related incidents.
(d) Training Effectiveness: • New Supplier Personnel supporting the Services will undergo and successfully complete the boot camp training, • Training technology, methodologies, courses, content and approach will be reviewed and updated...
Overall Approach. During execution of the Services, Supplier will classify documents according to the procedures outlined in Health Net’s RIM process as outlined as follows: • Supplier will also identify documents that are to be archived and retained, • For paper documents, Supplier will coordinate with Health Net staff to catalog and package documents for offsite storage using Health Net’s Managed Third Party Contract with Iron Mountain or other vendor designated by Health Net, • Retrieval will be accomplished via the Iron Mountain Connect service/tool, or equivalent provided by Health Net, • For electronic documentation. Supplier will retain document files per RIM procedures. Archival and destruction will be accomplished via coordination and approval steps with and by Health Net, • The Supplier will archive Documentation consistent with RIM Procedures as well as submit request for authorization to destroy documents to the Heath Net Document Manager and execute accordingly.
Overall Approach. Supplier will support Health Net’s Enterprise Risk Management program, including applicable policies and procedures. Health Net’s risk framework will be used to define how Supplier will conduct and document risk assessments and mitigation strategies in coordination with Health Net. The framework will also be utilized to mitigate and monitor existing and emerging risks and to report such exposures, as well as mitigation plans, for visibility to appropriate stakeholders, owners, and executive leadership.
Overall Approach. Supplier will assign a Compliance Officer to oversee and manage the Supplier Compliance Program for Services provided under this Agreement. The Supplier Compliance Officer will manage and oversee all aspects of Compliance for delivery of the Services. The Supplier Compliance Officer will report, in a timely fashion and in conformance with timeframes established by Health Net, incidents of suspected or identified noncompliance to Health Net’s Compliance Officer. Supplier’s Compliance Officer will provide information as required by Health Net’s Compliance Officer to ensure that Health Net’s Boards of Directors are appropriately apprised of compliance issues and risks. Supplier will develop a comprehensive Compliance Plan that will be a written document describing the specific manner in which the Compliance Program elements will meet the standards for all lines of business. Specific procedures to execute the functions required of the Compliance Plan will be documented as part of the Procedures Manual. Supplier’s Compliance Plan will be reviewed and revised at least annually and align with Health Net’s compliance plans for each line of business. If there are changes in regulatory requirements or changes to Health Net and Supplier business processes, the Compliance Plan will be modified throughout the year to reflect current Laws and business practices serving as the means of documentation of record and approach to be in compliance. The Compliance Plan will also include ongoing risk assessment and issue event response procedures so the program will respond in near real time to regulatory issues that arise, and have the capability to deploy appropriate resources where and when needed. The Compliance Plan will include processes for assessing the effectiveness of the Compliance Program, through the use of effective, two-way communications self-audit, feedback mechanisms, and reporting metrics. Supplier will be accountable and have responsibility for ensuring compliance of all Services as of the BPaaS Services Commencement Date. Health Net will be the responsible party for performing the final interpretation of Compliance rules as they impact BPaaS operations and will provide specific requirements to Supplier’s services teams to implement within the BPaaS scope. Xxxxxx Xxxxx 0, Xxxxxxxx will support Health Net’s compliance activities and become familiar with Health Net’s compliance processes. Supplier will build controls or leverage existing controls in all operati...
Overall Approach. In addition to continuous improvement to the Services the Supplier will develop and annually update an Innovation Plan that will be the basis for material improvements to the Services over the Term. Development of the Innovation Plan will involve an assessment of market trends, challenges, and capabilities in the market space, including market advancements, changing and evolving legislative drivers, competitive capabilities, as well as existing and emerging opportunities. The Innovation Plan will include benchmarks within the industry that can be used to measure efficiency and maturity of the Services. The Innovation Plan will include targeted improvements, priorities, and recommendations that can be evaluated for inclusion in: • The Road Map and/or, • Discretionary projects, • Non-Discretionary projects with the goal of capitalizing on opportunities to continually mature and innovate the Services.
Overall Approach. The intent of the Root Cause Analysis Services is to thoroughly resolve issues through identification and resolution of root causes and to proactively identify systemic issues before they adversely impact delivery or outcomes of the Services. Issues that are candidates for Root Cause Analysis may come from many different sources, including issues identified during the course of delivery of the Services, issues logged in the Issue/Error Resolution process, issues identified through regulatory and audit processes, and many other sources. Supplier will perform Root Cause Analysis (RCA) using a process that includes diagnosing, analyzing, recommending, and taking corrective measures across the Services. It is essential that RCA be performed across towers (i.e., not in a silo approach) to be effective. Supplier will maintain a centralized team that will monitor the Root Causes Analysis activities to conclusion. The Root Cause Analysis solution will ensure improvement in efficiency and effectiveness by proactively identifying potential problems before these become trends and analyzing root causes of incidents once sources of the problem is uncovered. Supplier will perform an in-depth and formal RCA for critical issues and escalated issues or incidents.
