Cultural and Linguistic Competence. 3.5.1 The CONTRACTOR shall develop and implement a Cultural Competence/Sensitivity Plan, through which the CONTRACTOR shall ensure that it provides culturally competent services to its Members, both directly and through its Contract Providers, Major Subcontractors and Subcontractors. The CONTRACTOR shall participate in HSD’s efforts to promote the delivery of Covered Services in a culturally competent manner to all Members, regardless of gender, sexual orientation or gender identity and including Members who have a hearing impairment, Limited English Proficiency, a speech or language disorder, physical disabilities, developmental disabilities, differential abilities and diverse cultural and ethnic backgrounds. The CONTRACTOR shall:
Cultural and Linguistic Competence competence, understanding, and awareness with respect to Culturally and Linguistically Appropriate Services
Cultural and Linguistic Competence. Recipients of federal financial assistance (FFA) from HHS serve culturally and linguistically diverse communities that are not just defined by race or ethnicity, but also socio-economic status, sexual orientation, gender identity, physical and mental ability, age, and other factors. Organizational behaviors, practices, attitudes, and policies across all SAMHSA-supported entities respect and respond to the cultural diversity of communities, clients and students served. If your application is funded, you must ensure access to quality health care for all. Quality care means access to services, information, and materials delivered by trained providers in a manner that factor in the language needs, health literacy, culture, and diversity of the populations served. Quality also means that data collection instruments used should adhere to culturally and linguistically appropriate norms. For additional information and guidance, refer to the National Standards for Culturally and Linguistically Appropriate Services (CLAS) published by the U.S. Department of Health and Human Services at xxxxx://xxx.xxxxxxxxxxxxxxxxxxx.xxx.xxx/. Additional cultural/linguistic competency and health literacy tools, and resources are available online at xxxx://xxx.xxxxxx.xxx/capt/applying-strategic-prevention/cultural-competence Acknowledgement of Federal Funding As required by HHS appropriations acts, all HHS recipients must acknowledge Federal funding when issuing statements, press releases, requests for proposals, bid invitations, and other documents describing projects or programs funded in whole or in part with Federal funds. Recipients are required to state (1) the percentage and dollar amounts of the total program or project costs financed with Federal funds and (2) the percentage and dollar amount of the total costs financed by nongovernmental sources. DOMA: Implementation of United States v. Windsor and Federal Recognition of Same-Sex Spouses/Marriages A special term of award may be included in the final NoA that states: “On June 26, 2013, in United States x. Xxxxxxx, the Supreme Court held that section 3 of the Defense of Marriage Act (DOMA), which prohibited federal recognition of same-sex marriages, was unconstitutional. As a result of that decision and consistent with HHS policy, SAMHSA recognizes same-sex marriages and same-sex spouses on equal terms with opposite sex-marriages and opposite-sex spouses, regardless of where the couple resides. On June 26, 2015, in Xxxxxxxxxx...
Cultural and Linguistic Competence. A set of congruent behaviors and policies that come together in a system, agency, or amongst professionals that enable effective work in cross-cultural situations that provide services that are respectful and responsive to both cultural and linguistic needs.
Cultural and Linguistic Competence. An individual who has the authority and responsibility to assist leadership, management staff, families, youth, contractors and all other system partners in ensuring culturally and linguistically competent practices in all aspects of the SOC.
Cultural and Linguistic Competence. 3.5.1 The CONTRACTOR shall develop and implement a Cultural Competence/Sensitivity Plan, through which the CONTRACTOR shall ensure that it provides culturally competent services to its Members, both directly and through its Contract Providers, Major Subcontractors and Subcontractors. The CONTRACTOR shall participate in HSD’s efforts to promote the delivery of Covered Services in a culturally competent manner to all Members, regardless of gender, sexual orientation or gender identity and including Members who have a hearing impairment, Limited English Proficiency, a speech or language disorder, physical disabilities, developmental disabilities, differential abilities and diverse cultural and ethnic backgrounds. The CONTRACTOR shall:
3.5.1.1 Develop a Cultural Competence/Sensitivity Plan that shall be submitted to HSD for approval, describing how the CONTRACTOR shall ensure that Covered Services provided to Members are culturally competent and including provisions for monitoring and evaluating disparities in membership, especially as related to historically and socially disadvantages Members;
3.5.1.2 Develop written policies and procedures ensuring that Covered Services provided to Members, both directly and through its Contract Providers and Major Subcontractors are Culturally Competent;
3.5.1.3 Target Cultural Competence training to Member service staff and Contract Providers, including PCPs, care coordinators, case managers, home health care MCO staff, and ensure that staff at all levels receive ongoing education and training in culturally and linguistically appropriate service delivery;
3.5.1.4 Develop and implement a plan for interpretive services and written materials, consistent with Section 4.14 to meet the needs of Members and their decision- makers whose primary language is not English, using qualified medical interpreters (both sign and spoken languages) and make available easily understood Member-oriented materials and post signage in the languages of the commonly Encountered group and/or groups represented in the service area;
3.5.1.5 Identify community advocates and agencies that could assist Limited-English Proficiency and/or that provide other Culturally Competent services, which include methods of Outreach and referral;
3.5.1.6 Incorporate Cultural Competence into Utilization Management, quality improvement and planning for the course of treatment;
3.5.1.7 Identify and employ resources and interventions for high-risk health conditions found ...
Cultural and Linguistic Competence. HRSA is committed to ensuring access to quality health care for all. Quality care means access to services, information, materials delivered by competent providers in a manner that factors in the language needs, cultural richness, and diversity of populations served. Quality also means that, where appropriate, data collection instruments used should adhere to culturally competent and linguistically appropriate norms. For additional information and guidance, refer to the National Standards for Culturally and Linguistically Appropriate Services in Health Care (CLAS) published by HHS and available online at xxxx://xxx.xxxxx.xxx/CLAS. Additional cultural competency and health literacy tools, resources and definitions are available online at xxxx://xxx.xxxx.xxx/culturalcompetence and xxxx://xxx.xxxx.xxx/healthliteracy. EO 13166, August 11, 2000, requires recipients receiving Federal financial assistance to take steps to ensure that people with limited English proficiency can meaningfully access health and social services. A program of language assistance should provide for effective communication between the service provider and the person with limited English proficiency to facilitate participation in, and meaningful access to, services. The obligations of recipients are explained on the OCR website at xxxx://xxx.xxx.xxx/ocr/lep/revisedlep.html.
Cultural and Linguistic Competence. The Contractor shall ensure that: Multilingual Providers and, to the extent that such capacity exists within the Contractor’s Service Area, all Network Providers, understand and comply with their obligations under state or federal law to assist Enrollees with skilled medical interpreters and the resources that are available to assist Network Providers to meet these obligations; Network Providers and interpreters/transliterators are available for those who are deaf or hearing-impaired, to the extent that such capacity exists within the Contractor’s Service Area; Network Providers are responsive to the linguistic, cultural, ethnic, or other unique needs of members of minority groups, homeless individuals, disabled individuals and other special populations served under the Contract; and It identifies opportunities to improve the availability of fluent staff or skilled translation services in Enrollees’ preferred languages and opportunities to improve the cultural appropriateness of Enrollees’ care. Access for Enrollees with Disabilities Physical and telephone access to services must be made available for individuals with disabilities. The Contractor must reasonably accommodate persons with disabilities and ensure that physical and communication barriers do not inhibit individuals with disabilities from obtaining services from the Contractor. Access to Home- and Community-Based Services The Contractor must demonstrate the capacity to deliver or arrange for the delivery of scheduled and unscheduled services in the Enrollee's place of residence when office visits are unsafe or inappropriate for the Enrollee's clinical status. Service sites must include, but not be limited to, the Enrollee's private residence, or a nursing or assisted-living facility. Formulary The Contractor shall make available, in electronic and paper form, the following information about its formulary: Which medications are covered (both generic and name brand); What tier each medication is on, if applicable; and Any additional information required by EOHHS and/or CMS. The Contractor shall maintain the formulary required by this section in both electronic and paper form as follows:
Cultural and Linguistic Competence. The program provides awardees with technical assistance to assist them with the planning, development and implementation of a culturally and linguistically competent system of care. Awardees are expected to: Designate at least a half-time equivalent staff position or contract consultant for a cultural and linguistic competence coordinator; Develop a cultural and linguistic competence plan (CLCP). A template can be found at xxx.xxxxxxxxxxxxx.xxx/xx/XXX_Xxxx_Xxxxxxxx_XXXXX.xxx . The
Cultural and Linguistic Competence. C.10.2.1 The Provider shall ensure culturally competent services that ensure staff and xxxxxx parents understand and are familiar with the youth’s culture, reinforce positive cultural practices, and acknowledge and build upon ethnic, socio-cultural and linguistic strengths. The Provider shall endeavor to employ staff and recruit xxxxxx parents representative of the community served.
