Customer Engagement Sample Clauses

Customer Engagement. StorageNetworks shall contract with all Customers for the delivery of the Services. In connection therewith, (a) all Customer contracts must be approved, in advance, by GlobalCenter (and GlobalCenter shall respond to any written request (including e-mail) for approval within one (1) business day; provided, however, that GlobalCenter shall only be required to respond in such time frame to the extent that StorageNetworks follows any such written request with a phone call to confirm that an authorized GlobalCenter Representative has actually received such request), (b) StorageNetworks shall provide GlobalCenter a copy of each executed Customer contract within twenty (20) days of the execution of such contract and (c) StorageNetworks shall not, without GlobalCenter's prior written consent, provide any Services to Customers unless and until any such Customer executes a written contract. In the event that GlobalCenter disapproves of any such contract, (i) GlobalCenter shall not subsequently provide substantially similar services to such Customer through a competitive third party provider without first giving StorageNetworks the opportunity to provide the co-branded Services to such Customer on substantially similar terms and (ii) GlobalCenter shall not share any confidential information received from StorageNetworks in connection with any such disapproved contract with any competitive third party provider of such services.

Customer Engagement. Tower may provide Intel with information about its customers in order to enable Intel to manufacture Tower Products. Any such information shall be provided on a confidential basis under the confidentiality obligations set forth herein. Absent Tower’s written pre-approval, during the term of this Agreement, Intel will not engage, directly or indirectly with Tower’s current customers regarding provision of the Services during the term of this Agreement.

Customer Engagement. The Parties shall jointly coordinate all manner of customer documentation and management as it pertains to the customer account. Specifically, the Parties will determine what documents customers sign for storage services, who the contracting parties are, and who has authority to modify standard documentation.

Customer Engagement. To provide ways in which customers can influence decisions made by Ongo and how their homes are managed. This includes providing a variety of engagement opportunities and structures to get involved. See ‘Planned Maintenance.’ DDA – Disability Discrimination Act 2005 The DDA 2005 updated 1995 Act. It introduced the new public sector equality duty; it was intended to ensure public bodies such as local councils, universities, hospitals, and housing providers think about the needs of disabled people when planning their services. This Act was replaced by the Equality Act 2010.

Customer Engagement. Customer understands and agrees that Later Influence’s ability to provide the Campaign Services is conditional upon Customer’s cooperation and engagement. Customer will provide Later Influence with such cooperation, materials, information, access and support as Later Influence deems to be reasonably required in order to provide the Campaign Services including, without limitation: 3.1.1. ensuring that its staff is available to perform its obligations under this Campaign Services Agreement, instruct Later Influence, and otherwise provide such assistance as Later Influence may reasonably require to provide the Campaign Services; and 3.1.2. providing all Customer Content (as defined in Section 6.1) required to enable Later Influence to provide the Campaign Services, if any.

Customer Engagement. Notwithstanding anything to the contrary in this Agreement, both Parties may solicit feedback from and otherwise engage with customers regarding Improvements to the Licensed Products; provided that Illumina shall be responsible for the provision of all the day-to-day customer service and technical assistance relating to the Licensed Products to support and respond to customers and customer escalations; and provided further that the Parties shall negotiate in good faith and enter into a mutually acceptable service level agreement to set forth SomaLogic’s involvement with customers and customer escalations to ensure positive customer service. If a customer and Illumina commence discussions regarding the development and commercialization of a Licensed Product for use as an IVD and in any event if customer and Illumina enter into an agreement provide for such development and commercialization, then Illumina shall promptly notify SomaLogic in writing and use good faith efforts to introduce such customer to SomaLogic promptly thereafter.

Customer Engagement. (i) Implementer must establish a call center and create a call script for all customer service representatives. Implementer’s customer service representatives must be able to provide all information regarding the disclosures identified in this Section 9.05 to Customers and prospective Customers calling in with questions. (ii) Implementer must provide the following disclosures, in a clear and coherent manner, to all Customers prior to such Customer making any commitment to enroll in Implementer’s Program or enter into a contract with Implementer related to the Program: (A) Text describing the available measures and enrollment options; (B) Disclaimer stating that, “Measures do not guarantee a certain amount of energy savings”; (C) Statement of estimated kWh of energy savings and therms of gas savings; (D) Implementer’s company name and ultimate parent; (E) Implementer’s customer service contact information (phone number and email); (F) The total price and price break down including all costs, incentive costs, installation costs, interest rates, and any additional costs, charges, or fees; (G) Contract length; (H) Cancellation policy, requirements, process, and any applicable fees; (I) Bill logistics, including information on who will xxxx Xxxxxxxx and how they will be billed; (J) All other terms and conditions related to a Customer purchase; (K) Disclosure that Implementer is not a representative of SCE or otherwise affiliated with SCE; (L) Disclosure of whether the costs quoted or charged by Implementer, and any terms and conditions of Implementer, include potential financing terms and conditions, financing costs, and interest rates associated with financing the applicable project; (M) Disclosure that Customer is not required to utilize any financing options provided, offered, or identified by Implementer; (N) For each financing option provided, offered, or identified by Implementer, disclosure of all financing costs, interest rates, and associated terms any conditions, as well as the all- inclusive price and price break down including all costs, incentive costs, installation costs, financing costs, interest rates, and any additional costs, charges or fees; (O) For each financing option provided, offered, or identified by Implementer, identification of the party providing the financing and whether Customer will be required to enter into an agreement between customer and the party providing such financing; (P) An explanation of both financing and incentive op...

Customer Engagement. Number of "touches" vs closed sales 2. Resolution rate - When a customer has a question or complaint, our goal is to close the loop and resolve the issue. 3. Sales to date. Target Sourcewell members 4. Sales to date by product *

Customer Engagement. ComEd commits to: 1) Provide relevant IE EE program information to its customers at appropriate customer assistance “touch points”, including follow up with customers who have received financial assistance8 with information about relevant IE EE offerings. 8 For purposes of this Revised Stipulation Agreement, “financial assistance” is defined as LIHEAP, XXXX, ComEd CARE programs as well as other financial assistance programs available to ComEd low income customers, such as the ComEd Bill Payment Assistance Program and any successors. 2) Provide relevant financial assistance information, including information about ComEd assistance grant programs, to its customers at appropriate energy efficiency program, particularly at IE EE program, “touch points.” 3) Develop and distribute literature for IE customers, which contains information about financial assistance and energy efficiency programs for which they may be eligible. The literature will be printed in both English and Spanish. 4) Provide online resources that provide IE customers with comprehensive information about financial assistance and energy efficiency programs for which they may be eligible. 5) Work with stakeholders to develop progress metrics for ICC-filed Quarterly Reports in the second quarter of 2022 and present progress on energy efficiency and financial assistance efforts described above at a joint Committee and SAG meeting.

Customer Engagement. ComEd commits to: 1) Provide relevant IE EE program information to its customers at appropriate customer assistance “touch points”, including follow up with customers who have received financial assistance5 with information about relevant IE EE offerings. 2) Provide relevant financial assistance information, including information about ComEd assistance grant programs, to its customers at appropriate energy efficiency program, particularly at IE EE program, “touch points.” 3) Develop and distribute literature for IE customers, which contains information about financial assistance and energy efficiency programs for which they may be eligible. The literature will be printed in both English and Spanish. 4) Provide online resources that provide IE customers with comprehensive information about financial assistance and energy efficiency programs for which they may be eligible. 5) Work with stakeholders to develop progress metrics for ICC-filed Quarterly Reports by January 1, 2022 and present progress on energy efficiency and financial assistance efforts described above at a joint IQ North Committee and SAG meeting.