PROBLEM SOLVING PROCEDURE. 12.1 Employees may bring problems to the attention of District managers through the Problem Solving Procedure. This Procedure was developed to encourage and facilitate the resolution of employee concerns in a responsive and fair manner, and may be used to attempt to resolve issues that may not be subjected to the Grievance Procedure. Any reference to days in this article implies business days.
PROBLEM SOLVING PROCEDURE a) Step One Based on Magna’s Open Door Policy, an employee may, at any time, seek assistance with a problem / concern / question directly with their immediate Supervisor as follows: ⮚ Supervisor ⮚ Department Manager ⮚ Human Resources Representative ⮚ Assistant General Manager ⮚ General Manager The employee is encouraged to speak to any supervisory level in sequence, but can always skip to any level if they are uncomfortable with anyone or feel the need to do so. If the problem remains informal and can be handled accordingly, the resolution of the issue will be conducted on a verbal basis, unless otherwise necessitated.
PROBLEM SOLVING PROCEDURE. 19.1 In matters related to procedures and other work environment issues, the District recognizes the need to provide employees with an efficient process to resolve questions, concerns and disagreements.
PROBLEM SOLVING PROCEDURE. 12.1 Employees may bring problems to the attention of OC San managers through the Problem Solving Procedure. This Procedure was developed to encourage and facilitate the resolution of employee concerns in a responsive and fair manner, and may be used to attempt to resolve issues that may not be subjected to the Grievance Procedure. Any reference to days in this article implies business days.
PROBLEM SOLVING PROCEDURE. When problems arise they will be addressed in a timely fashion, to restore a harmonious workplace. Within ten (10) days of becoming aware of the existence of a problem, employee(s) will first advise the Director of Operations of the existence of the problem. The employee(s) and the Director of Operations will make every possible effort to problem solve the matter by informal discussion. The Director of Operations will communicate a decision within five (5) working days of presentation of the problem.
PROBLEM SOLVING PROCEDURE. 20.1 In all matters not covered by this Agreement, the School District recognizes the need to provide unit members with an efficient process to resolve questions, concerns and disagreements.
PROBLEM SOLVING PROCEDURE. A. Employees shall submit problems, in writing, not of a contractual nature, to their immediate supervisor. If they are not satisfied with the solution provided by their immediate supervisor, they may appeal the problem to the Superintendent.
PROBLEM SOLVING PROCEDURE. Employees may bring problems to the attention of District managers through the Problem Solving Procedure. This Procedure was developed to encourage and facilitate the resolution of employee concerns in a responsive and fair manner, and may be used to attempt to resolve issues that may not be subjected to the Grievance Procedure. Any reference to days in this article implies business days. Employees should discuss concerns regarding issues that are not grievable with their supervisor as soon as possible. The supervisor shall review the situation or decision, and provide a written response within five days from the date they were notified of the problem. If the problem is not resolved to the employee's satisfaction, the employee may file a written statement concerning the problem with the Director of Human Resources within ten days of receipt of the supervisor's decision. Upon request of either party, a meeting shall be held to define issues and establish the remedies sought. The employee shall be provided a written response within ten days after his or her statement is received. Time limits may be extended for cause upon mutual consent of the parties, and the decision of the Director of Human Resources is final.
PROBLEM SOLVING PROCEDURE. 22.1.2. The General Manager determines that there exists a critical event. A critical event is defined as work of a prolonged nature; involving non- emergency related services; major special projects; or when a substantial effort must be expended to meet a compliance date or scheduled deadline. The designation of a critical event is at the sole discretion of the General Manager whose decision is final and not subject to any other provision of this Agreement, including Article 11 – Grievance Procedure or Article 12 –
PROBLEM SOLVING PROCEDURE. 22.1.3. Written approval of a critical event must be obtained in advance of the work to be performed. The authorization shall set forth the work to be accomplished, the anticipated start and end date and those employees expected to participate in the work. The Department Head, or designee, will be responsible for determining the actual start and end date as well as those who actually work the event.
