Software Installation and Configuration. Unless specified otherwise in an Order Form or Statement of Work (SOW), Licensee is responsible for installing and configuring all Software.
Software Installation and Configuration. Assist users with installing, configuring, and troubleshooting software applications, operating systems, and productivity tools. • Data Services: Ensuring data integrity, availability, and usability, as well as supporting decision-making processes and achieving business objectives.
Software Installation and Configuration. Back Office In-Vehicle Training For remotely accessed training sessions attendees will require: User Acceptance Testing Pilot
Software Installation and Configuration. Back Office SSL Configuration Training For remotely accessed training sessions attendees will require: User Acceptance Testing (UAT) Go-Live Support Soft Launch Go-Live Full Launch Go-Live
Software Installation and Configuration. Install and Configure Ivanti Core Server: Verify Core server patch level and DBMS patch level. Install and configure required Ivanti Software to customer-provided core server hardware, to specifications within Customer production/lab environment. Configure services necessary for inventory, software/hardware scanning and agent deployment. Configure software scanning for expanded data collection as necessary. Verify Cloud Services Appliance Installation and Configuration: Verify proper installation of Cloud Services Appliance, configure and test services, and post Core server certificate. Create digital certificate on client workstation. Create Windows Client Agent Configuration Package: Create a standard Windows client agent configuration package. Passive Discovery and Self-electing subnet service: Consultant will configure the passive discovery for unmanaged devices. Consultant will configure up to two (2) subnets and bring in devices. Consultant will review findings of lost, rogue or unmanaged devices on the subnet. Diagnostics tool: Consultant will review the diagnostics tool feature, viewing logs, real-time discovery, remote event viewer, remote file system, view local scheduler tasks, view running processes and view services. Dashboard Editor: Consultant will review and demonstrate dashboards. Consultant will create/modify up to three (3) dashboards. Task templates - delivery methods: Consultant will review and create up to two (2) Task template delivery methods. Consultant will set a default delivery task template. Patch Manager: Configure download settings, verify patch storage location and available disk space, update definitions, and review best practices for patch management. Note: Vulnerability scan will be performed later in the deployment. Patch Manager Roll Out Project: Consultant will create up to one (1) Rollout project for patch management. The Rollout project will have no more than five (5) steps. This can be used to automate a patch workflow or a rollout of software. Pilot Testing: Pilot: Subsequent to client agent configuration, deploy client agent to a small group of local target computers. Target computers should represent typical field computer configurations.
Software Installation and Configuration. The following sections will guide you through installing and configuring the AMS system. AMS Software Setup The AMS system comes with software pre-loaded. Please contact Acertara regarding software upgrades. Network Configuration The AMS system connects to your computer via Ethernet. Both the motor controller and the oscilloscope require static IP addresses. To look up and change these addresses, please refer to the manufacturers’ literature for the Galil motion control and the Tektronix oscilloscope. Record these addresses, as you will need to enter them into the AMS program in the Software Configuration step below. You may need to consult your network administrator to determine appropriate addresses for your network. If you want the tank and control computer to be on a separate local area network (by connecting an Ethernet cable from the computer directly into the tank), you need to assign the computer an appropriate Class C (/24) IP address. If the scope is 192.168.99.24 and the motor controller is 192.168.99.25, a good choice for the computer is 192.168.99.26. Note that the first three terms must be the same and the final term must be on the interval 1 to 254 inclusive. For example, the following shows the computer set for a static IP of 10.1.0.21: The following shows a properly-configured scope with TekVISA, with an IP of 10.1.0.27: You are now ready to run the AMS software. Software Configuration All user configuration parameters are stored in a pair of configuration files entitled
Software Installation and Configuration. Trapeze physically (remotely) installs the Software on the client server hardware, works with FBC to configure it to the details outlines in the Operational Review and tests to ensure the Software is functioning as specified. Trapeze will also provide training on how to install the DriverMate Software on the tablets in this phase.
Software Installation and Configuration. TripSpark will install the Software remotely on the Licensee’s network. The Software will be installed once (1) within the test environment. TripSpark will also provide assistance with transitioning the Software to the production environment. During the training process, ancillary data will need to be developed so that the Software will function in accordance with the Operational Review Document. This will confirm that all required elements are present and configured as outlined in the Operational Review Document. Licensee will be responsible for developing this data, with the supervision of the TripSpark technical expert. Importing data can be done via import scripts. The Software has an integrated Client Import Job and Location Import Job which allows Licensee to import their client and location data into the Software. The import files must be in CSV file format in TripSpark’s required format. However, the format is fairly flexible and as long as the data is in good shape the import process is relatively simple. Data development will be required under the following categories: Training provided will be based on TripSpark standard training agendas. Training methodology follows a train-the trainer approach. Training sessions will vary in length dependent on topic. Training will be provided remotely, utilizing Zoom as the preferred platform. Each session can be attended by up to six (6) employees. • Up to four (4) days of Booking and Scheduling Training • Up to four (4) days of Operations Training • Up to one (1) day of Training in the Administrative functions of the Software. • Up to two (2) days of Standard Report Training In addition to training, TripSpark will provide one (1) digital copy of all available user documentation. Licensee is free to create copies of the provided documentation for their users. Users will also have access to recorded training videos and online sessions provided through xxxxxxxxxxx.xxx, as described in our standard support documentation. Licensee’s resources are encouraged to participate in all training sessions related to their field, as outlined in the Operational Review. The final phase of the implementation will be acceptance testing. This involves Licensee utilizing the Software in the test environment to ensure the Software functions as specified in the Documentation. TripSpark’s estimate the duration of user acceptance for this implementation to be approximately two (2) weeks. Go Live is critical to ensure the solution i...
Software Installation and Configuration. TripSpark will install the Software remotely on the Licensee’s network. The Software will be installed once (1) within the test environment. TripSpark will also provide assistance with transitioning the Software to the production environment. The Licensee may be required to add/modify port filtering rules in their firewall, to facilitate the communication between Novus , the Notifications service, and cloud-based services with TripSpark support as required. The Licensee must have a test environment at their facility that can be used for testing new versions of the Software. The Licensee’s test environment must include a test version of Novus (complete with its database) that is configured the same way as in the production environment. It is the Licensee’s responsibility to ensure adequate user testing is completed before implementation of the Software in a live environment. It is also the Licensee’s responsibility to ensure that all tests are performed with test Voice/SMS numbers - not numbers of their actual customers. Training provided will be based on TripSpark standard training agendas. Training methodology follows a train-the trainer approach. Training sessions will vary in length dependent on topic. Training will be provided remotely, utilizing Zoom as the preferred platform. Each session can be attended by up to six (6) employees. o Configuration and maintenance of administrative functions in the Notifications interface related to Notification Types, Communication Modes, Agency Information, Notifications, Licensee Configuration, Email/Voice/SMS Parameters o User training for front line staff, including overview of Notifications, types of messaging and what is required in Novus in order to trigger notifications In addition to training, TripSpark will provide one (1) digital copy of all available user documentation. Licensee is free to create copies of the provided documentation for their users. Users will also have access to recorded training videos and online sessions provided through xxxxxxxxxxx.xxx, as described in our standard support documentation. Licensee’s resources are encouraged to participate in all training sessions related to their field, as outlined in the Operational Review. • Networked computer with access to the internet • Necessary Software (i.e., WebEx Licensee) installed and ready to go • For groups in a single room, LCD projector to display the material and computers per student with access to the test environment • Telephone or ...
