Telephone Assistance Program Sample Clauses

Telephone Assistance Program. The Settlement Administrator shall establish a toll-free telephone number, which will be staffed by the Settlement Administrator, to answer questions from Settlement Class Members. The toll-free number will provide access to live support, a voice response unit (“VRU”), or a combination of live support and VRU. It shall also offer a Spanish language alternative number and VRU. Not later than twenty (20) days before the Final Fairness Hearing, the Settlement Administrator shall cause proof of the establishment and maintenance of the Telephone Assistance Program to be filed with the Court. The telephone assistance program described in this Subparagraph shall be maintained by the Settlement Administrator until sixty (60) days following the mailing of the last Payment Notice, pursuant to Subparagraph 7.2.2.
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Telephone Assistance Program. Upon conversion to Focal's ---------------------------- Resale Service of an existing Telecommunications Assistance Program Customer, no exchange of qualification documentation is necessary. Ameritech will continue to administer the Telecommunications Assistance Program for the Customer on behalf of Focal. If Focal's Customer is newly qualified for a Telecommunications Assistance Program, Focal must send Ameritech the necessary qualification documentation.
Sample 1
Telephone Assistance Program. The Settlement Administrator will establish a toll-free telephone number, which will be staffed by the Settlement Administrator, to answer questions from Settlement Class Members. The toll-free number will provide access to live support, a voice response unit (“VRU”) or a combination of live support and VRU. Not later than seven (7) days before the Final Fairness Hearing, the Settlement Administrator will cause proof of the establishment and maintenance of the Telephone Assistance Program to be filed with the Court.
Sample 1
Telephone Assistance Program. Equifax agrees to establish a toll-free telephone number, which will be staffed by the Claims Administrator, to answer questions from the Settlement Class Members. At Equifax’s sole election, the toll-free number will provide access to live support, a voice response unit (“VRU”) or a combination of VRU and live support; provided however, that the Settlement Class Members will have the option to leave a voice mail message with the Claims Administrator, which message will be responded to, as appropriate. Not later than twenty (20) days before the Fairness Hearing, Equifax and/or the Claims Administrator will cause proof of the establishment and maintenance of the Telephone Assistance Program to be filed with the Court.
Sample 1
Telephone Assistance Program. ‌ The Settlement Administrator shall establish and staff a toll-free telephone number to answer questions from Settlement Class Members. The Settlement Administrator shall activate the toll-free number no later than three business days before the Notice Date. Through the toll-free number, the Settlement Administrator shall provide access to live support during the hours of 9:00 am through 4:00 pm eastern time, Monday through Friday (excluding federal holidays) and a monitored voicemail box outside of those hours. The Settlement Administrator shall provide these services in English and in Spanish as necessary. Not later than 20 days before the Final Fairness Hearing, the Settlement Administrator shall file proof of the establishment and maintenance of the Telephone Assistance Program with the Court. The Settlement Administrator shall deactivate the toll-free number within 90 days after the mailing of the Actual Damages Class Member distributions described in Section 8.9 of this Settlement Agreement.
Sample 1
Telephone Assistance Program. The Settlement Administrator shall establish and staff a toll-free telephone number to answer questions from Settlement Class Members. The Settlement Administrator shall activate the toll‑free number no later than three business days before the Notice Date. Through the toll-free numbers, the Settlement Administrator shall provide access to live support during the hours of 8:00 am through 6:00 pm Pacific Time, Monday through Friday (excluding federal holidays) and a recorded informational message outside of those hours. The Settlement Administrator shall provide these services in English on one of the numbers and in Spanish on the other. Not later than 20 days before the Final Fairness Hearing, the Settlement Administrator shall provide proof of the establishment and maintenance of the Telephone Assistance Program to Plaintiff’s Counsel and Plaintiff’s Counsel shall file the same with the Court. The Settlement Administrator shall deactivate the toll-free numbers within 90 days after the mailing of the Settlement Class Member distributions described in Error: Reference source not found of this Settlement Agreement. Expenses of Notice and Administration Invoices Required The Settlement Administrator shall invoice to counsel for the parties all administration costs incurred by the Settlement Administrator in administering the class. Payment of Expenses All expenses associated with settlement administration and the sending of the Mail Notice and CAFA Notice, whether counsel perform them or delegate them to the Settlement Administrator, shall be paid through and by the common fund settlement of $2.2 million dollars. From the settlement fund, a reserve of $75,000 (the “Reserve”) shall be set aside for payment of expenses and compensation to the Settlement Administrator. The Settlement Administrator shall issue invoices to counsel for the parties, and, after approval of the invoice by both parties, shall be entitled to withdraw from the Reserve amounts to cover actual expenses and compensation as approved by the parties. Any money remaining in the Reserve, following full administration of the settlement, shall be returned to the settlement fund to be distributed in accordance with Section 8.8. Notice Under Class Action Fairness Act of 2005 The Settlement Administrator shall send CAFA Notice in accordance with 28 U.S.C. § 1715(a) not later than 10 days after the Parties file this Settlement Agreement with the Court. PROCEDURES FOR OPT-OUTS AND OBJECTIONS Opt-Out Pr...
Sample 1
Telephone Assistance Program. The Settlement Administrator shall establish and staff a toll-free telephone number to answer questions from Settlement Class Members. The Settlement Administrator shall activate the toll-free number no later than three business days before the Notice Date. Through the toll-free numbers, the Settlement Administrator shall provide access to live support during the hours of 8:00 am through 6:00 pm Pacific Time, Monday through Friday (excluding federal holidays) and a recorded informational message outside of those hours. The Settlement Administrator shall provide these services in English on one of the numbers and in Spanish on the other. Not later than 20 days before the Final Fairness Hearing, the Settlement Administrator shall provide proof of the establishment and maintenance of the Telephone Assistance Program to Plaintiff’s Counsel and Plaintiff’s Counsel shall file the same with the Court. The Settlement Administrator shall deactivate the toll-free numbers within 90 days after the mailing of the Settlement Class Member distributions described in Error! Reference source not found. of this Settlement Agreement.
Sample 1
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Related to Telephone Assistance Program

  • Technical Assistance The State agrees to provide technical assistance regarding the State’s rules, regulations and policies to the Sub- Recipient and to assist in the correction of problem areas identified by the State’s monitoring activities.

  • TELEPHONE SERVICES All telegraph, telephone, and communication connections which Tenant may desire outside the Premises shall be subject to Landlord’s prior written approval, in Landlord’s sole discretion, and the location of all wires and the work in connection therewith shall be performed by contractors approved by Landlord and shall be subject to the direction of Landlord, except that such approval is not required as to Tenant’s cabling from the Premises in a route designated by Landlord to any telephone cabinet or panel provided for Tenant’s connection to the telephone cable serving the Building, so long as Tenant’s equipment does not require connections different than or additional to those to the telephone cabinet or panel provided. As to any such connections or work outside the Premises requiring Landlord’s approval, Landlord reserves the right to designate and control the entity or entities providing telephone or other communication cable installation, removal, repair and maintenance outside the Premises and to restrict and control access to telephone cabinets or panels. In the event Landlord designates a particular vendor or vendors to provide such cable installation, removal, repair and maintenance for the Building, Tenant agrees to abide by and participate in such program. Tenant shall be responsible for and shall pay all costs incurred in connection with the installation of telephone cables and communication wiring in the Premises, including any hook-up, access and maintenance fees related to the installation of such wires and cables in the Premises and the commencement of service therein, and the maintenance thereafter of such wire and cables; and there shall be included in Operating Expenses for the Building all installation, removal, hook-up or maintenance costs incurred by Landlord in connection with telephone cables and communication wiring serving the Building which are not allocable to any individual users of such service but are allocable to the Building generally. If Tenant fails to maintain all telephone cables and communication wiring in the Premises and such failure affects or interferes with the operation or maintenance of any other telephone cables or communication wiring serving the Building, Landlord or any vendor hired by Landlord may enter into and upon the Premises forthwith and perform such repairs, restorations or alterations as Landlord deems necessary in order to eliminate any such interference (and Landlord may recover from Tenant all of Landlord’s costs in connection therewith). No later than the Termination Date, Tenant agrees to remove all telephone cables and communication wiring installed by Tenant for and during Tenant’s occupancy, which Landlord shall request Tenant to remove. Tenant agrees that neither Landlord nor any of its agents or employees shall be liable to Tenant, or any of Tenant’s employees, agents, customers or invitees or anyone claiming through, by or under Tenant, for any damages, injuries, losses, expenses, claims or causes of action because of any interruption, diminution, delay or discontinuance at any time for any reason in the furnishing of any telephone or other communication service to the Premises and the Building.

  • Directory Assistance Service shall provide up to two listing requests per call, if available and if requested by Freedom's End User. BellSouth shall provide caller- optional directory assistance call completion service at rates set forth in BellSouth's General Subscriber Services Tariff to one of the provided listings.

  • TELEPHONE SERVICE Notwithstanding any other provision of this Lease to the contrary:

  • Transition Assistance If this Contract is not renewed at the end of this term, if the Contract is otherwise terminated before project completion, or if particular work on a project is terminated for any reason, Contractor shall provide transition assistance for a reasonable, mutually agreed period of time after the expiration or termination of this Contract or particular work under this Contract. The purpose of this assistance is to allow for the expired or terminated portion of the services to continue without interruption or adverse effect, and to facilitate the orderly transfer of such services to State or its designees. The parties agree that such transition assistance is governed by the terms and conditions of this Contract, except for those terms or conditions that do not reasonably apply to such transition assistance. State shall pay Contractor for any resources utilized in performing such transition assistance at the most current Contract rates. If State terminates a project or this Contract for cause, then State may offset the cost of paying Contractor for the additional resources Contractor utilized in providing transition assistance with any damages State may have sustained as a result of Contractor’s breach.

  • Termination Assistance Services Following the termination of this Agreement and/or any Ordering Document, the Parties may agree for Axway to provide transition services pursuant to a duly executed SOW, during which time this Agreement will continue in full force and effect solely to the extent necessary to allow such transition services to be performed. Axway agrees that the costs for any such services shall be comparable to the fees charged to other customers for similar types of services.

  • Audit Assistance Each of the Parties and their respective Subsidiaries are or may be subject to regulation and audit by a Governmental Authority (including a Taxing Authority), standards organizations, customers or other parties to contracts with such Parties or their respective Subsidiaries under applicable Law, standards or contract provisions. If a Governmental Authority, standards organization, customer or other party to a contract with a Party or its Subsidiary exercises its right to examine or audit such Party’s or its Subsidiary’s books, records, documents or accounting practices and procedures pursuant to such applicable Law, standards or contract provisions, and such examination or audit relates to the Services, then the other Party shall provide, at the sole cost and expense of the requesting Party, all assistance reasonably requested by the Party that is subject to the examination or audit in responding to such examination or audits or requests for Information, to the extent that such assistance or Information is within the reasonable control of the cooperating Party and is related to the Services.

  • Relocation Assistance The Uniform Relocation Assistance and Real Property Acquisition Policies Act of 1970, (42 U.S.C. § 4601), prohibits unfair treatment of persons displaced or whose property has been acquired because of Federal or Federal-aid programs and projects.

  • Reasonable Assistance Each Party (if it is not the Party enforcing or defending Licensor’s Patent Rights) shall provide reasonable assistance to the other Party, including providing access to relevant documents and other evidence and making its employees and consultants available, subject to the other Party’s reimbursement of any reasonable out-of-pocket expenses incurred on an on-going basis by the non-enforcing or non-defending Party in providing such assistance.

  • REGULATORY ADMINISTRATION SERVICES BNY Mellon shall provide the following regulatory administration services for each Fund and Series:  Assist the Fund in responding to SEC examination requests by providing requested documents in the possession of BNY Mellon that are on the SEC examination request list and by making employees responsible for providing services available to regulatory authorities having jurisdiction over the performance of such services as may be required or reasonably requested by such regulatory authorities;  Assist with and/or coordinate such other filings, notices and regulatory matters and other due diligence requests or requests for proposal on such terms and conditions as BNY Mellon and the applicable Fund on behalf of itself and its Series may mutually agree upon in writing from time to time; and

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