COMPLAINTS, GRIEVANCES AND DISPUTES. 9.01 a) The parties hereto desire that every complaint shall be dealt with as it justly deserves, as quickly as possible, and that adjustment of every justified complaint shall be promptly made. An employee who has cause for complaint shall discuss it with the Union Xxxxxxx and his immediate Supervisor (First Step grievance procedure hereunder) within fourteen (14) calendar days of becoming aware of the cause of complaint or the right to grieve shall be deemed waived. If during any step of the grievance procedure it is required by either party that witnesses attend as an aid in settling the grievance, they may be requested to attend.
COMPLAINTS, GRIEVANCES AND DISPUTES. The parties hereto desire that every complaint shall be dealt with as it justly deserves as quickly as possible and that adjustment of every justified complaint shall be promptly made. An employee who has cause for complaint shall discuss it pursuant to Clause within seven (7) days of their awareness of the cause of complaint Should the Union consider that a just settlement has not been found, it may present the grievance to the Company’s Director of Operations, Western Canada or his designee within ten (IO) days after the date of the decision rendered in the Second Step. Within ten days a meeting to discuss the grievance at Third Step shall be arranged between the Director of Operations, Western Canada or his designee and the General Chairperson or his designee. Within ten (10) calendar days thereafter, the Director of Operations, Western Canada shall present the Company’s final decision in writing to the Union. Witnesses that would aid in settling the grievance will be invited to attend and participate by either party, as they deem necessary. The parties may waive any step in this procedure and/or extend the time limits by written agreement, which will not be unreasonably withheld by either party. The extension must be for a fixed time. Should either party exceed the time limits set out in this Article or fail to request an extension of the time limits in writing, within the time limits, the party exceeding the time limits must concede the grievance. The Company or the Union may initiate a policy grievance in writing at Step on any difference concerning the interpretation, or alleged violation of this Agreement within days of the occurrence. An extension to this time limit may be granted and shall not be unreasonably withheld. Any matter discussed by the Company and the Union pursuant to Section hereof which is not adjusted to the satisfaction of both parties, or any dispute over the settlement of a grievance at the Second Step may be submitted to arbitration by either party. It shall be deemed to be settled or abandoned if, within ten (10) days after a final decision has been announced neither party has given written notice of intent to submit the matter to arbitration. No disciplinary action shall be taken by the Company prior to giving the employee the opportunity to have his case presented at a hearing; a Shop Xxxxxxx must be present at the hearing. Notification of such hearing shall be given in writing within fifteen (15) days of the time when the C...
COMPLAINTS, GRIEVANCES AND DISPUTES. 9.01 The parties hereto desire that every complaint shall be dealt with as it justly deserves as quickly as possible and that adjustment of every justified complaint shall be promptly made.
9.02 During the discussion of a grievance, if it is mutually agreed that witnesses would aid in settling the grievance they may be requested to attend.
COMPLAINTS, GRIEVANCES AND DISPUTES. 9.1 An employee will be entitled to have a Shop Xxxxxxx present when being presented with any discipline that will be noted in his/her file or in any meeting that could lead to disciplinary action. If no Shop Xxxxxxx is available, then the Company will contact the General Chairperson and arrangements will be made for a Union representative to attend.
9.2 The Company and the Union agree that it is the purpose of the grievance procedure to amicably and justly settle any complaints and disagreements concerning the employees, the Union and the Company, without, so far as is possible, resorting to arbitration. The parties further agree that the settlement of any grievance shall be deemed not to conflict with the provisions of the Agreement.
9.3 It is the mutual desire of the parties that complaints of employees shall be dealt with as quickly as possible, out of the view of the public eye. Furthermore, it is agreed that an employee has no grievance until he/she has first given the Manager the opportunity to deal informally with his/her complaint. The employee will be provided time during his/her regularly scheduled hours to meet with his/her Shop Xxxxxxx and with the Manager to discuss the complaint, without wage loss.
9.4 Should any difference arise between the Company and any of the employees as to the interpretation, application, administration or alleged violation of the provisions of the Agreement that cannot be satisfactorily dealt with pursuant to Article 9.02, an xxxxxxx effort shall be made to settle such difference in the following manner:
COMPLAINTS, GRIEVANCES AND DISPUTES. The parties hereto desire that every complaint shall be dealt with as it justly deserves as quickly as possible and that adjustment of every justified complaint shall be promptly made. An employee who has cause for complaint shall discuss it pursuant to Clause 9.02 within seven (7) days of their awareness of the cause of complaint.
COMPLAINTS, GRIEVANCES AND DISPUTES. The parties hereto desire that every complaint shall be dealt with as it justly deserves as quickly as possible and that adjustment of every justified
COMPLAINTS, GRIEVANCES AND DISPUTES. 9.01 It is agreed that grievances, oral or written, arising out of the interpretation or application of this Agreement will be dealt with as promptly as possible, but no later than 5 days after awareness.
9.02 Any employee who feels that there has been a violation or misinterpretation of this Agreement or that he/she has been treated unfairly under any of its terms may, by telephone or personal interview, discuss the matter with the General Manager and/or the Shop Xxxxxxx with a view to a prompt settlement.
9.03 Where such discussion fails to satisfy the complaint or the Union, the matter may be reduced to written form and submitted to the General Manager.
9.04 Within five (5) working days of the receipt of the written grievance, or within such longer period as may be agreed mutually, the General Manager shall meet with the Shop Xxxxxxx to discuss the matter and shall attach his reply thereto.
9.05 Should the General Manager’s reply be unsatisfactory to the Union, the matter may be referred to arbitration.
9.06 Within fifteen (15) working days of when the matter was or should have been dealt with by the General Manager, either party may advise the other of its decision to refer the matter in dispute to arbitration.
9.07 Any time limits provided by this Article 9.00 may be extended or curtailed by mutual agreement.
COMPLAINTS, GRIEVANCES AND DISPUTES. 9.01 The parties hereto desire that every complaint shall be dealt with as it justly deserves as quickly as possible and that adjustment of every justified complaint shall be promptly made. An employee who has cause for complaint shall discuss it pursuant to Article 9.02 within seven
9.02 Step 1 - Pursuant to Article 9.01, the complaint will be discussed between the Shop Xxxxxxx, employee(s) and a Company representative (normally the employee’s Supervisor) with a view to a prompt and fair resolution. Should an employee not receive satisfaction in regard to the complaint within five (5) days, he may state his grievance in writing on the appropriate form or the right to grieve shall be deemed waived. The supervisor will accept the grievance form with appropriate copies to the Chief Xxxxxxx and the General Manager. The supervisor shall respond in writing within three (3) days exclusive of their days off and statutory holidays.
COMPLAINTS, GRIEVANCES AND DISPUTES. An employee will be entitled to have a Shop Xxxxxxx present when being presented with any discipline that will be noted in his/her file or in any meeting that could lead to disciplinary action.
COMPLAINTS, GRIEVANCES AND DISPUTES. Section It is agreed that Grievances, oral or written, arising out of the interpretation or appli- cation of this Agreement will be dealt with as promptly as possible. a violation or misinterpretation of this Agreement or that he has been treated unfairly under any of its terms may, by telephone or personal interview, discuss the matter with the Regional Manager and/or the Unit Chairman with a view to a prompt settlement. to written form and submitted to the Regional Manager. Section Within five (5) working days of the receipt of the written grievance, or within such longer period as may be agreed mutually, the Regional Manager shall meet with the Union to discuss the matter and shall attach his reply thereto. Section Should the Regional Manager’s reply be unsatisfactory to the complainant or the Union, the matter may be referred to Arbitration. Section Within fifteen working days of when the matter was or should have been dealt with by the Regional Manager, either Party may advise the other of its decision to refer the matter in dispute to Arbitration.
