Maintenance & Support Services. So long as Company has not lapsed in its payment of Subscription Service Fees due hereunder during the Subscription Term, Beyond Identity shall provide Company (i) support services as further described in then- current M&S Schedule, a copy of which may be reviewed at xxxx://xxxxxxxxxxxxxx.xxx/docs/terms-legal; (ii) all upgrades and updates, at no additional charge ((i) and (ii) may individually or collectively be referred to as “M&S Services”). It is the responsibility of Company to obtain and install all upgrades and updates. Beyond Identity reserves the right to withhold M&S Services if Company (i) has lapsed in payment of the applicable Subscription Fees; (ii) failed to update the Software.
Maintenance & Support Services. Support services provided and regularly updated for UiPath RPA Platform are included in the License Fee, in accordance with the Maintenance Terms located at the following web address: xxxxx://xxx.xxxxxx.xxx/hubfs/legalspot/MaintenanceTerms.pdf (or successor website).
Maintenance & Support Services. 2.1 As soon as reasonably possible following the receipt of the Incident Request, Chess shall undertake Triage work to attempt to Fix the Incident.
Maintenance & Support Services. 1.1 If Chess provides Maintenance Support Services, Chess shall be entitled to invoice annually in advance in relation to the cover to be provided for each item of Equipment on the Supported Equipment List by submitting an invoice to the Customer on or after the Commencement Date and on each anniversary of such date thereafter.
Maintenance & Support Services. Subject to sections 5.5 and 5.6, No later than 30 days prior to the expiration of the Warranty Period, Contractor shall invoice County for the annual fees for Maintenance and Support. Thereafter, Contractor shall no later than 30 days from the expiration of any Maintenance or Support period invoice County for the next period of Maintenance and Support in accord with the pricing set forth in Exhibit A.
Maintenance & Support Services. Unless otherwise provided in the State’s solicitation document, or in an attachment hereto, for the first year and all subsequent Contract years, Vendor agrees to provide the following services for the current version and one previous version of any Software provided with the Deliverables, commencing upon installation of the Deliverables or delivery of the Software:
Maintenance & Support Services. During the License Period, Company shall make the Maintenance & Support Services available to Customer in accordance with the M&S Policy.
Maintenance & Support Services. 2.1. Cyberbit shall provide You with Maintenance & Support Services in connection with the Product, during the Support Term. The language for all communications related to the Maintenance & Support Services shall be English.
Maintenance & Support Services. 12.1. During the Term, and subject to the terms and conditions of this agreement, and Your full and timely payment to the Company of all applicable Fees, We and/or Our Value Added Reseller, will provide you technical support for questions, problems and inquiries regarding the Platform, pursuant to the support scheme, hours and channels agreed upon between You and the Company (directly and/or through Our Value Added Reseller). We will endeavor to respond to support requests within a reasonable time, and provide a reasonable resolution to your question, problem or inquiry .
Maintenance & Support Services. 5.1 The Licensor shall provide the Maintenance Services to the User from time to time, using reasonable skill and care.
