Specialist Service Providers.
81.1 If a Provider is identified as a Specialist Service Provider in relation to a particular Site or ESA in the Schedule, the Provider must provide Program Services at that Site or in that ESA: to a Participant who is: a member of the relevant Specialist Service Group; and Referred to, or Directly Registered with, the Provider; in accordance with this Agreement and any Guidelines; where the Participant has a Current Assessment, subject to clauses 120 [Change of Circumstances Reassessment during Period of Service], 127 [Changing the Level of Ongoing Support for Disability Employment Services – Employment Support Service Participants] and 129 [Change of Circumstances Reassessment during Ongoing Support], in accordance with that Assessment; in a manner which is designed to address, and is sensitive to, the special needs of that Participant; and for the relevant Period of Service and any period of Ongoing Support.
81.2 Unless otherwise Notified by the Department and subject to clause 81.3, a Specialist Service Provider: must not provide Program Services to a Participant who is not a member of the relevant Specialist Service Group; and must direct a Participant: who is not a member of the relevant Specialist Service Group; and who is Referred to or who attempts to Directly Register with the Provider, to Services Australia, Services Australia Assessment Services or to another Program Provider, in accordance with any Guidelines.
81.3 If a Specialist Service Provider is also a Generalist Service Provider at a Site or in an ESA, the Provider must also provide Program Services to Participants who are not members of the relevant Specialist Service Group, in accordance with clause 80.1.
Specialist Service Providers. If a Provider is identified as a Specialist Service Provider in relation to a particular Site or ESA in the Schedule, the Provider must provide Program Services at that Site or in that ESA:
Specialist Service Providers. [insert]
Specialist Service Providers. The model for the NHS Supply Chain has been fully operational since April 2019. Category Towers were launched in phases between October 2017 and July 2018. Each of the 11 Category Tower Service Providers (CTSPs) have been contracted for three years with options to extend for up to a further two years. Support services DXC Technology, a world leading independent, end to end IT services company, has provided supporting technologies and infrastructure services to the NHS Supply Chain since February 2019 following contract award in June 2018. They have been contracted to deliver services for four years with an option to extend for up to a further two years. Since February 2019, the logistics service for the NHS Supply Chain has been provided by Unipart Logistics, part of the Unipart Group and one of Britain’s largest employee owned companies. They were awarded the contract in August 2018 for three years with the option to renew for up to a further two years. NHS Supply Chain: Logistics functions cover warehouse, transport, inventory and our Customer Services team. As of April 2019, transactional services sit within Supply Chain Coordination Limited (SCCL), the management function of the NHS Supply Chain, provided as an in house service. Further details can be found at: xxxxx://xxx.xxxxxxxxxxx.xxx.xx/sccl/ Our Underlying Commitment to NHS Customers To deliver first class patient care we must deliver a strong supply chain. As the NHS, you need to be sure that the right product will be delivered to the right place at the right time. Our NHS customers benefit from: • Access to our comprehensive online catalogue of over 300,000 products. • Our strong partnerships with suppliers. • Delivery from our strategic network of depots, ensuring service coverage for the entire country. Our ethos is simple; to provide first class products and services at competitive prices in line with our customers’ needs. We also go that extra mile, providing a number of extra services to support your trust. Our Knowledge and Expertise Customer satisfaction is our priority and we are committed to providing the highest standard of service to every customer, every time. We have the following teams available to support this Framework: • Customer Services team • Remote Account Management teams • Clinical Nurse Advisors • Clinial and Product Assurance (CaPA) team • Implementation Managers. Customer Services Team As a valued customer you will be supported via your lead trust by Customer Ser...
