End User Training. The quality of training for Affiliate End Users will play an important role in the success of Your Affiliates' implementations.
End User Training. If requested, SUPPLIER will provide training classes to End Users at SUPPLIER's current rates, including reasonable travel and expenses. SUPPLIER will provide reproducible training materials and instruction so that LUCENT may, at its option, conduct End User training courses. At LUCENT's request, SUPPLIER shall also provide an optional "train the trainer" program to allow LUCENT to be able to conduct training sessions that will educate its personnel about the 2C 49 EXHIBIT D TECHNICAL SUPPORT Unless otherwise specified herein, all defined terms used in this Exhibit shall have the same meanings as described in the Agreement. This Exhibit applies to Support to be provided by SUPPLIER during the Warranty period as defined in the Agreement and during the term of any Maintenance Agreement between an End User and SUPPLIER. SUPPLIER acknowledges and agrees that LUCENT is currently assessing its role in the provision of Support for the PRODUCT to its End Users. As part of the initial implementation of this Agreement, SUPPLIER shall provide Support to all End Users during the warranty period and during the term of a Maintenance Agreement between SUPPLIER and the End User. SUPPLIER agrees to provide LUCENT's End Users that purchase a Maintenance Agreement Support in accordance with the terms and conditions contained in SUPPLIER's Maintenance Agreement including customer support Monday through Friday, 8:00 AM 5:00 PM eastern standard time, excluding SUPPLIER's company holidays. Extended Support is available from SUPPLIER and shall be negotiated by the parties. SUPPLIER agrees to commence negotiation of the transition of maintenance programs for the PRODUCT to LUCENT within 270 days from the effective date of this Agreement if LUCENT so requests. Such transition may include the provision of Levex 0 xxx/xx Xxxxx 0 xxxport as defined below directly to the End User. Level 1 and Level 2 are defined as:
Level 1: Initial and primary contact for the End User. Able to understand and discuss and diagnose PRODUCT modules, components. Provide known and easily remedied problems. Forward calls which are considered more difficult to a senior technical support team member.
Level 2: Provide problem isolation, gather appropriate documentation, perform problem recreation, search problem databases, provide a work-around solution. Forward calls which are considered more difficult to Supplier for further diagnosis and problem resolution. On a case-by case basis, if SUPPLIER and LUCENT agr...
End User Training. Distributor shall be responsible for providing in-service training to Stress MTWA System Purchasers regarding the use of the Stress MTWA System (except as otherwise provided in this Section 8(c). CHI agrees to provide a Starter Test Kit as well as CHI’s standard in-service training session regarding the use of the MTWA Test Module (the “Installation Training Service”) to each Stress MTWA System Purchaser located in the United States of America. In order to facilitate such training, Distributor shall provide to CHI a notice of the sale of each Stress MTWA System in the United States of America within ten (10) Business Days of the date of sale, which notice shall include the location of the Stress MTWA System and the date of installation. CHI shall use its commercially reasonable efforts to provide the Installation Training Service within 21 days, but not later than 45 days (the “Installation Training Window”), following the later of (i) the date of installation of the Stress MTWA System as set forth in the applicable notice from Distributor, (ii) the date that CHI receives Distributor’s notice of sale of the Stress MTWA System and (iii) the training date specified by the end-user, provided that CHI shall not be required to provide the Installation Training Services within the Installation Training Window to the extent (A) that the number of Stress MTWA Systems in a fiscal quarter exceeds the applicable Quarterly Forecast Amount or (B) that the delay is due to the action or inaction of the end-user customer. Notwithstanding the foregoing, the Installation Training Service provided hereunder shall be comparable to the standard installation training that CHI offers its own end-user customers or the end-user customers of CHI’s other OEM customers, if any.
End User Training. Each Participant, at its own expense, shall provide appropriate training to its employees, consultants, medical staff and agents who will be accessing clinical information through Healthix and will not allow access until such training is complete, regarding, without limitation: (i) proper use of the System; (ii) proper use of the clinical information obtained using the System; and (iii) privacy and security procedures for accessing clinical information using the System. Healthix will assist this training via a “Train the Trainer” model. Healthix will ensure all users have attested (in writing, electronically, or otherwise in accordance with Healthix Policy) to protect the confidentiality of the clinical information accessed through the System.
End User Training. (If applicable). End User Training may vary with systems based on the number of end points and complexity of configuration. Generally, end-user training will be provided in groups of 10-15 users for 45 minutes per group. Console training will be provided as applicable. The Seller Project Manager will create a customized training program that will meet your company’s needs.
End User Training. Cadence shall be responsible for selling and delivering End User training in a manner consistent with other Cadence products. Cadence may desire to contract PDF to do the training. PDF will provide the training material and reasonable consultation necessary for Cadence to develop a production customer training class. [THE REMAINDER OF THIS PAGE IS INTENTIONALLY LEFT BLANK.] EXHIBIT C FEES AND PAYMENT
End User Training. The purpose of this process is to carry out the functional training for the end users of the solution. This training is performed by the City’s training team with Open’s support.
End User Training. Accela Delivery will provide instructor lead training via Zoom engagement for Health District staff that focuses on the daily end user activities, such as basic software navigation, record creation and updates, workflow progression, fee invoicing, and processing payments as it relates the Standard Solution. Training will be on the Health District’s system. Instructor lead Civic Platform Daily End User Training (agenda provided) via Zoom engagement Accela Delivery will focus training content on the 2 – 4 record processes selected by the Health District Coordinate with Health District and schedule the appropriate day/time to deliver the Civic Platform Daily End User Training content outlined in the provided agenda. Deliver Civic Platform Daily End User Training Agenda training content and focus on the 2 – 4 record processes identified by District Provide District the Zoom engagement information for the Civic Platform Daily End User training. Identify and provide specific Health District procedural details on 2 – 4 record processes in which Accela Delivery will teach for the instructor lead training session. Schedule appropriate Health District staff participants and meeting locations for training activities. Ensure that users have appropriate hardware/software for successfully viewing online video content. Ensure that users are proficient in using PC’s as a prerequisite before accessing the online training content. Ensure that users are familiar with use of standard Internet browsers as a prerequisite for the course.
End User Training. Participant will, at its own expense, provide to all persons who will be accessing clinical information (or make such persons available for) appropriate training regarding, without limitation, proper use of the System and clinical information obtained using the System, and privacy and security of clinical information obtained using the System. Participant will maintain reasonably detailed logs and records of its end-user training activities hereunder and the same shall be subject to audit by RIQI pursuant to Section III, 4.
End User Training. EVC will offer to End Users under a separate contract, ----------------- in a timely manner and at prevailing charges, End User training in sufficient detail, beyond introductory training, to fully familiarize the End User with all capabilities of the Service. At the End User's option, such training classes may be held at End User's location or at an EVC designated location.
