Service Uptime. The Service will be available 24 hours/day, 7 days/week. Scheduled downtime will be communicated to partners with 5 business days notice. Service is guaranteed to be up 99.5% of the time as measured weekly and 99.8% of the time as measured monthly, excluding scheduled downtime. Should LookSmart determine that a reconfiguration of the Service is required, such as major software version changes, changes in hosting facilities or other network reconfiguration; LookSmart will provide Partner with 30-day notice of such change, and will work in good faith to minimize any Service outages.
Service Uptime. ACOM Health makes every reasonable effort to ensure that End User shall have access to the Hosted Server 24 hours a day, seven days a week. Nevertheless, End User acknowledges and agrees that the Hosted Server Service may be temporarily inaccessible from time to time for any number of reasons including, but not limited to, internet or connectivity problems, server and network downtime, or planned maintenance of the Hosted Server. (c) Internet Access: End User accesses the service via the internet and all internet expenses including the devices necessary to make such internet connection including computer, modem, or other connection enabling devices are the responsibility of the End User. (d)
Service Uptime a. Cloud PBX and voice services will be operational and available to You at least 99% of the time in a 3 (three) calendar month period (“the Service Undertaking”).
Service Uptime. 4.1 The GroundCloud Service shall be made available to Customer with a minimum Monthly Uptime Percentage of 99%.
Service Uptime. Managed Services Cloud Management Systems and Gateways will be operational and available with a service uptime SLA of at least 99.99% of the time in any calendar month. (Less than 4.38 minutes unscheduled downtime per month). This specifically excludes any on-premise components. Any maintenance that will impact customer operations will be advertised at least 3 business days in advance of the start of the window. Maintenance will be planned outside core business hours when possible. BullsEye reserves the right to open emergency maintenance windows when needed. Forced majeure and planned network maintenance are excluded from service uptime.
Service Uptime. 2.1 GBG shall provide at least a 99.95% average monthly Service Uptime Level as an aggregate of all Services provided to the Client under the Agreement.
Service Uptime. 10.1. High uptime of equipment is critical to the Customer, and represents the amount of time the service is fully functional to ensure 24/7 x 365 days per year availability with the exception of planned maintenance. Equipment uptime must maintain a minimum of 98% average for all individual equipment as below. Hardware Uptime Percentage Minimum Uptime 98% Software uptime must maintain a minimum of 99.5% as below.
Service Uptime. Newgen Product services on cloud will be available with an uptime of 99.5% (7h 12m unplanned downtime per month). All planned downtime for maintenance will be informed via email at least 24 hours in advance.
Service Uptime. The Service will be available 24 hours/day, 7 days/week. Scheduled downtime will be communicated to publishers with forty-eight (48) hours notice. The Service is guaranteed to be up 99.5% of the time as measured weekly and 99.8% of the time as measured monthly, excluding scheduled downtime. Should LookSmart determine that a reconfiguration of the Service is required, such as major software version changes, changes in hosting facilities or other network reconfiguration; LookSmart will provide Publisher with 30-day notice of such change, and will work in good faith to minimize any Service outages.
