Acceptable Performance Sample Clauses

Acceptable Performance. JEA expects the Company's performance to be at a minimum Acceptable.

Acceptable Performance. The Government shall document positive performance. All positive performance should be documented by an email to the COR describing the outstanding performance and why it is of value to the Government. This information shall become a part of the supporting documentation for the Contractor Performance Assessment Reporting System (CPARS) and the QASP

Acceptable Performance a. The Contractor will report progress in developing and delivering Deliverables according to the approved Deliverables Schedule in the Status Reports: Operations Summary; Performance Summary; Enhancements Summary and Change Control Summary. The Contractor must provide a Monthly Status Report within five (5) State work days after the end of each calendar month. b. The Contractor must deliver to DMS all Deliverables required in Optum Proposal Attachment G1 in final form on the dates specified in Attachment 4. DMS shall review and provide final acceptance in written form of all Deliverables. Deliverables determined in advance of start-date not subject to the standard reviews and rework cycle times by DMS and the Contractor due to volume, size, or complexity in subject matter or development) c. The Contractor must submit a Corrective Action Plan (CAP) to DMS within twenty- four (24) business hours from the time a Severity 2 defect is identified. All Defects identified within the Production Environment must have a CAP produced by the Contractor. d. The Contractor must submit a completed Defect Analysis within four (4) hours from receipt of a Severity Level 1 Notice for any Defect in the DMS Production Environment that DMS deems to be Severity Level 1. e. The Contractor must evaluate for reasonableness and complexity all DMS- requested Change Order due dates within three (3) State work days of receipt of the Change Order. Contractor’s response exceeds the defined time frame. The Contractor must complete the approved Change Order by the mutually agreed upon Effective Date 100% of the time. f. DMS and the Contractor will conduct regularly scheduled Score Card performance reviews. g. If the DMS Score Card reflects the Contractor’s performance to be below the defined metrics or thresholds and not otherwise addressed in the contract provisions, the Contractor must submit to DMS a Score Card Corrective Action Plan (SCCAP) within five (5) State work days. DMS will review the CAP within five (5) State work days, and, upon request by DMS, the Contractor must modify the CAP within five (5) State work days. commitment date specified in the SCCAP that the deficiency is not corrected to the satisfaction of DMS. h. The Contractor must provide to DMS an electronic copy of all approved Documentation on a Contractor web site or a State designated electronic repository within ten (10) State work days after DMS approval of the initial Product or Product Changes. i. The Contractor...

Acceptable Performance. Performance shall be documented using approval of the plans, field work, and reports. Subsequent approval is further documented by approval and payment of the associated performance milestones. Payments shall be completed by approval of the invoice by the USACE PM and submitted to the COR for payment. The Government shall document positive performance. Any report may become a part of the supporting documentation for any contractual action. The Government uses CPARS.

Acceptable Performance a. The Contractor must provide the documented statements of the Data Center’s ability to provide the following capabilities and assurances:  SSAE 16 Type II Audits (Statement on Standards for Attestation Engagements)  Information Technology Infrastructure Library (ITILv3) Best Practice Standards  Service Level Agreements (SLAs) b. The DDI Project Office must be operational sixty (60) calendar days after the Contract Execution Date and remain open until six (6) weeks after the System Implementation Date (Stage 1), according to the project milestone schedule. c. The DDI Project Administrative Office hours must be from 7:30 a.m. to 5:00 p.m. Central time. d. The Operations Facility must reside within the continental United States, Alaska, or Hawaii. e. The Contractor must provide all remote facility infrastructure and communications and collaboration products and services needed to interoperate with DMS’ infrastructure during the contract period. f. The Contractor must notify DMS of all remote site infrastructure downtime. Planned downtime will be provided in writing to DMS five (5) State work days in advance. Unplanned downtime will be provided in writing to DMS no later than thirty (30) minutes after the event occurs at the Contractor’s remote facility.

Acceptable Performance. The Government shall document positive performance. A Performance Assessment Report (PAR) template is attached (Appendix 2). Any report may become part of the supporting documentation for fixed price payments, award/incentive fee payments, Contractor Performance Assessment Reporting System (CPARS) entries, or other actions. Government acceptance of services permits the contractor to invoice for the service fee.

Acceptable Performance a. The Contractor must meet the Terms and Conditions defined in Addendum A. b. The Contractor must meet the Statement of Work and Scope of Work commitments made in its submitted technical proposal dated March 19, 2013. The Contractor must develop a Software Business Continuity Plan and Security Policies and Procedures that address the processes and controls to ensure HIPAA compliance. The software component must provide the functionality and safeguards required to meet the HIPAA requirements and the security requirements. c. The Contractor must meet the performance standards, including service level agreements and metrics, defined in Optum Proposal Attachment G1 and Optum Proposal Attachment G2. d. The Contractor must meet the Key Performance Indicators for each Decision Support Services function. e. The Contractor must meet the federally mandated MECTv2.01 requirements for the AME Decision Support Solution, such that DMS obtains CMS certification and receives federal financial participation (FFP) as outlined in Optum Proposal Attachment G1. f. The Contractor must meet all federal regulations regarding standards for privacy, security, and individually identifiable Protected Health Information (PHI) as identified in the HIPAA of 1996 and updates to the Act known as HIPAA II. g. The DSS solution achieves federal certification and continues to remain certifiable by the Contractor throughout the DSS Product’s life cycle during the licensed contract period.

Acceptable Performance. Estimates are typically made monthly, but can be made other than monthly, of the amount and value of the work and services performed by the Contractor under this contract which meet the standards of quality established under this contract. The estimates, along with any supporting data required by the Contracting Officer, shall be prepared by the Contractor and submitted along with its voucher. After receipt of each substantiated voucher, the Government shall pay the voucher as approved by the Contracting Officer or authorized representative.

Acceptable Performance. The AAA is the responsible authority, without recourse to Federal and State agencies that provide its funding, for the satisfaction and settlement of contractual and administrative matters arising out of this Agreement. This includes, but is not limited to, the determination of acceptable performance. It will be guided in that determination by the programmatic requirements, Scope(s) of Services and Quality Assurance Standards that are adopted by reference in APPENDIX VI of this Agreement, but will exercise broad discretion in making the determination that payments for services rendered have been earned. The AAA will document, in its own records, whether the Contractor has met the terms and conditions of this Agreement and may provide information related thereto to others in accordance with any applicable public disclosure requirements. The failure of the AAA to enforce any provision of this Agreement shall not be construed as waiver of its right to subsequently enforce the terms and conditions herein. Further, acceptance of services and payment do not constitute a waiver of any rights of the AAA concerning Contractor default or enforcement of requirements in this Agreement, including those concerning quantity or quality of services. The Contractor shall not be in default because of any failure to perform this Agreement under its terms if failure arises from causes beyond its control and without fault or negligence of the Contractor. Examples of these causes are: acts of God or of the public enemy, fires and floods, epidemics and quarantine restrictions, strikes or freight embargos, or unusually severe weather. The Contractor shall have a plan in place for service resumption or transfer of service responsibility, as necessary or appropriate.

Acceptable Performance a. The Contractor must meet the following critical implementation dates. The complete project phase timeline is defined in Attachment 4.  The Contractor must integrate the DSS solution with the legacy MMIS twelve