Management Information (MI). 59.1. The Contractor will produce Management Information (MI) (including transactional data) in relation to the overall performance of the Framework Agreement. This information will be provided to the Authority on a quarterly basis, no later than 10 Working Days after the end of the previous quarter, unless otherwise agreed with the Authority. Reports must provide a sufficient level of detailed and accurate information, so as to enable the Authority to understand how each Framework Public Body is procuring devices under the Framework Agreement. The information and level of detail will be agreed between the Authority and the Contractor. This information will also be made available to individual Framework Public Bodies as required.
Management Information (MI). A3.1.8.1 The Contractor will provide to the Lead/Customer Organisation reports on individual campaigns on a monthly basis and at the end of the contracted period. The type of MI required will be detailed in the Call Off contract and may include but not be exclusive to the following; types of recruitment campaigns undertaken; number of applications made ; number and percentage of offers accepted (against number of applications); number of complaints received; number of complaints resolved/unresolved within the agreed timescales/number unresolved; classification of complaints by type (to be agreed with the Lead Organisation) with associated numbers; customer complaints log with summary of corrective actions and progress status.
Management Information (MI). The Service Provider shall provide the reporting specified in this Schedule B and Schedule D to the Purchaser (the Governor of each prison or their nominated deputy at each Establishment) within five (5) Working Days of the end of each month to which the reports relate. The reports shall also be copied to the HQ Learning & Skills Team at SPS Headquarters within the same time period. The MI reporting shall include PLH figures, details of the SQA and other accredited qualifications attained per Establishment through the Services and in aggregate during the term of the Contract. Specific MI detail and reporting will be agreed prior to the Commencement Date. In addition to the quantitative elements, the MI reporting will include a clear narrative on overall progress and identification of any pertinent issues or trends in terms of attendances, Screenings and progress towards achievement of outcomes as detailed in the Establishment’s ALP and the SPS Learning and Skills Strategy. Additional reports shall be made available to the Purchaser following agreement between the Service Provider and Purchaser and as specified in section 2.3.2 of this Schedule B.
Management Information (MI). 3.1.1 The Contracting Body requires that data must be accurate and processes must be in place to monitor and continuously improve the data accuracy. Data Accuracy We use five key stages to ensure data accuracy: • Receipt – did we get the data when we expected it and from whom we expected? If not chase and load • Verification – can the data be mapped to the Contracting Bodies standards? • Validation – application of specific business rules to ensure accuracy as defined by individual Contracting Body: o Employee number o Department ID o Cost Centre o Budget/Project Code o Service Code • Optimisation – automation of any corrections and integrity checking that are required prior to further processing. This is a pre-defined Contracting Body ‘traffic light’ system i.e. green ‘allow’, amber ‘flag for change’, red ‘stop’ • Allocation – automated status reporting on each transaction prior to data transfer i.e. conformity with the Contracting Body’s standard – red, amber or green status data/ticketed These five steps form a continuous cycle in order to ensure data is constantly checked and corrected prior to transfer. For example, we are currently delivering 99.8% proven data accuracy to the MoD. Data Checks/Amendment We apply a layer of validations administered by our in-house automated quality control system. This enables us to: • Amend and check identified incorrect transactions prior to loading into our database and/or transfer • Ensure only correct data is loaded and transferred • Totally control the reporting output from receipt to delivery All rules applied will be mutually agreed giving each Contracting Body control of the data input and therefore the output accuracy. Continuous Improvement Development incorporates continuous improvement, driven by client requirements. For example, we have developed this model with a number of clients over the last 12 months and it is ‘live’ today. The processes and technologies we use are proprietary – this enables us to continually assess, review and improve leading to total accuracy of data at all times.
Management Information (MI). 3.1.1 The Contracting Body requires that data must be accurate and processes must be in place to monitor and continuously improve the data accuracy. Xxxxxxx’x systems are managed in accordance with HMG Infosec2 and ISO27001. [REDACTED] To comply with financial and reporting requirements, profile settings at customer and individual level include financial coding (eg department and budget codes). [REDACTED] Government customers including Buying Solutions can attest to the fact that Xxxxxxx’x data capture systems are 100% accurate reconciling invoices to the xxxxx. Therefore Continuous Improvement effort is dedicated to auditing the system to maintain continued 100% accuracy and to risk management techniques to identify any future risk that would degrade this accuracy. 299 Words
Management Information (MI). 4.2.1 The Supplier must categorise all Goods supplied over the duration over the duration of this Framework Agreement in accordance with Category descriptions identified in Appendix A – H to Category level 3.
Management Information (MI). 3.1.1 The Contracting Body requires that data must be accurate and processes must be in place to monitor and continuously improve the data accuracy. Xxxxxxx’x systems are managed in accordance with HMG Infosec2 and ISO27001. Booking and reporting data is captured at point-of-sale and automatically validated by Xxxxxxx’x automated QC software, RoboCheck, ensuring 100% accuracy with invoicing and reporting. Fares/Tariff and routing information is all extracted from the booking record, guaranteeing data accuracy. To comply with financial and reporting requirements, profile settings at customer and individual level include financial coding (eg department and budget codes). This data is also captured automatically during the booking process. Default settings in each profile prepopulate fields with default data during the booking process. These fields can be overtyped with alternative values if required. Behind the system, Xxxxxxx loads a list of all valid codes against which entries made during the booking process are validated, ensuring data accuracy. RoboCheck then undertakes further validation before the electronic booking files are automatically invoiced and the MI database populated. Irrespective of online or offline booking, validation processes are identical and failed bookings default to an error queue for correction before being resubmitted. Accuracy is assured because Xxxxxxx’x XXXXX™ system compares and interlaces booking data with invoiced data, ensuring accurate reporting of post-booking changes, and robotically delivers MI to customers. Monthly consolidated e-Invoices deliver process efficiency savings and auto-upload functionality further reduces costs. Many clients are taking advantage of Xxxxxxx’x ability to develop bespoke data files to automatically upload invoice data into management systems including Agresso, Oracle, SAP and Sage. All itinerary data is captured for 24/7 traveller tracking. Government customers including Buying Solutions can attest to the fact that Xxxxxxx’x data capture systems are 100% accurate reconciling invoices to the xxxxx. Therefore Continuous Improvement effort is dedicated to auditing the system to maintain continued 100% accuracy and to risk management techniques to identify any future risk that would degrade this accuracy. 299 Words
Management Information (MI). 3.1.1 The Contracting Body requires that data must be accurate and processes must be in place to monitor and continuously improve the data accuracy.
