Retail employees. The ordinary hours of duty of retail employees will be 36.75 per week Monday to Friday, provided that:
Retail employees. The employer will ensure that the Agreement complies with the Australian Fair Pay and Conditions Standard throughout the operation of the Agreement, including any increases to the relevant Australian Pay and Classification Scale or the Federal Minimum Wage, as applicable to the employee. Junior employees A junior employee will receive the following percentages of the appropriate adult rate of pay: Monetary allowances The ordinary rate of pay is inclusive of payments for all monetary allowances. No additional payment will be made for: • expenses incurred in the course of employment; • responsibilities or skills that are not taken into account in rates of pay for employees; or • disabilities associated with the performance of particular tasks or work in particular conditions or locations. unless otherwise specifically provided for within the terms of this Agreement. The employee and the employer agree that this provision excludes the operation of protected conditions which deal with monetary allowances.
Retail employees. An employee who is required to work more than one (1) hour of overtime after their ordinary finish time, without being given twenty four (24) hours’ notice: a. Will be provided with a meal, or paid a meal allowance, as set out in Table 2 of Schedule A. b. Where the overtime worked exceeds four (4) hours, a further meal allowance will be paid as set out in Table 2 of Schedule A.
Retail employees. 33.3.1 Pulse will pay the greater of either: a. 17.5% of the employee’s ordinary hourly rate of pay for all ordinary hours worked in the period; or b. The employee’s ordinary hourly rate of pay for all ordinary hours worked in the period, inclusive of penalty rates.
Retail employees. Customer Services Assistant - Food Stores To provide an essential part of the store’s frontline customer service, including the highest standards of customer care and the promotion of Co-operative Values and membership through understanding member benefits and Society activities. The job holder will, at all times, provide a friendly, knowledgeable and efficient service to customers and colleagues, demonstrating high standards/awareness of health and safety, personal appearance and store operating standards. The job holder may be required to undertake primary duties focusing on a specific section, or undertake other operational activities across the whole store but will be part of a multi skilled team and will receive training in a number of store activities to support colleagues. Examples include: checkout operations, stock control, replenishment, in-store bake-off, news & magazines, ambient, chilled and fresh food, scanning, cash, non-food, petrol forecourt, warehouse and all the associated record-keeping. In supporting the team with these activities the job holder will be encouraged to develop a range of skills and may from time to time be asked to share the skills with others to assist their development. Customer Services Assistant - Non-Food Stores To provide an essential part of the store’s frontline customer service, including the highest standards of customer care and the promotion of Co-operative Values and membership through understanding member benefits and Society activities. The job holder will, at all times, provide a friendly, knowledgeable and efficient service to customers and colleagues, demonstrating high standards/awareness of health and safety, personal appearance and store operating standards. The job holder provides customer service, including sales advice as required and maintains appropriate standards of presentation in the department. Payment transactions and customer orders are dealt with. Stock is ordered to maintain pre-set levels. The job holder may be required to undertake primary duties focusing on a specific section, or undertake other operational activities across the whole store but will be part of a multi skilled team and will receive training in a number of store activities to support colleagues. In supporting the team with these activities the job holder will be encouraged to develop a range of skills and may from time to time be asked to share the skills with others to assist their development.
Retail employees. Rates applicable April 2019 £ per hour April 2019 £ per week Customer Services Assistant – Food Stores 8.38 326.82 Customer Services Assistant – Other 8.21 320.19 Supervisor – Food Stores* 8.88 346.32 Supervisors - Other 8.38 326.82
Retail employees. Allowances
Retail employees. 6.1.6 Level 1 Shop Assistant - Employees requiring initial training, working in a team environment and undertaking customer service duties, when assessed as competent, principally involved in the preparation and service of bread and associated products.
