Contractor’s Functional Responsibilities Sample Clauses
Contractor’s Functional Responsibilities. During the Service Period of this Agreement, as defined in Section 1.2, the Contractor shall:
A. Provide prehospital emergency medical care and transport services in response to emergency medical calls within Zones A, B, and C twenty-four (24) hours each day, seven days a week, without regard to the patient’s financial status.
1. When a request for service is received by the Contractor at its dispatch center, an appropriately trained EMD Dispatcher must answer that request promptly, must follow County approved EMD dispatch procedures, offer planned pre-arrival assistance (as appropriate) and must manage the appropriate EMS response, given the nature of the request, including timely backup ambulance coverage and the competing demands upon the system at that point and time, including, when appropriate, the notification of non-transport first responder and EMS air transport provider agencies.
2. Ambulance response times must meet the response-time standards set forth herein, and every ambulance unit provided by the Contractor for emergency response must, at all times, except as authorized by the agreement, be equipped and staffed to operate at the advanced life support (paramedic) level on all ambulance responses, including immediate and urgent services. Clinical performance must be consistent with approved medical standards and protocols. The conduct and appearance of the Contractor’s personnel must be professional and courteous at all times. Patient transportation and disposition will be according to the County’s Policies and Procedures.
3. Services and care delivered must be evaluated by the Contractor’s internal quality improvement program and as necessary, through the County’s quality improvement program in order to improve and maintain effective clinical performance, to detect and correct performance deficiencies and to continuously upgrade the performance and reliability of Contractor’s services. Clinical and response-time performance must be extremely reliable, with equipment failure and human error held to a minimum through constant attention to performance, protocol, procedure, performance auditing, and prompt and definitive corrective action. This agreement requires the highest levels of performance and reliability, and mere demonstration of effort, even diligent and well-intentioned effort, shall not substitute for performance results. If the Contractor fails to perform to the Agreement standards, Contractor may be found to be in major breach of t...
Contractor’s Functional Responsibilities. 8 During the Service Period of this Agreement, as defined in Section 1.2, the 9 CONTRACTOR shall do all of the following:
11 A. Provide non-transporting ALS First Response pre-hospital emergency medical care 12 in response to emergency medical calls identified in Section 1.3. twenty-four (24) 13 hours each day, seven days a week at a minimum of three (3) fire stations unless 14 otherwise committed to another incident; or for an occurrence beyond the 15 CONTRACTORS control.
17 1. Clinical performance must be consistent with approved medical standards and 18 protocols. The conduct and appearance of the CONTRACTOR’s personnel must 19 be professional and courteous at all times. Services and care delivered must be 20 evaluated by the CONTRACTOR’s internal quality improvement program and as 21 necessary, through the AGENCY’s quality improvement program in order to 22 improve and maintain effective clinical performance, to detect and correct 23 performance deficiencies and to continuously upgrade the performance and 24 reliability of CONTRACTOR’s services. Clinical performance must be extremely 25 reliable, with equipment failure and human error held to a minimum through 26 constant attention to performance, protocol, procedure, performance auditing, 27 and prompt and definitive corrective action. This Agreement requires the highest 28 levels of performance and reliability, and mere demonstration of effort, even 29 diligent and well-intentioned effort, shall not substitute for performance results. If 30 the CONTRACTOR fails to perform to the Agreement standards, CONTRACTOR 1 may be found to be in Major Breach of their Agreement in order to protect the
4 B. Provide all FRALS and QRV Units and equipment that are necessary for the 5 provision of services required under this Agreement;
7 C. Furnish supplies and replacements for those used by the CONTRACTOR’s 8 personnel;
10 D. Establish a recruitment, hiring and retention system consistent with ensuring a 11 quality workforce of clinically competent employees that are appropriately certified; 12 licensed and/or accredited;
14 E. Comply with all training requirements established by the State of California;
16 F. Comply with EMS Agency policies and procedures;
18 G. Maintain neat, clean, and professional appearance of all personnel, facilities, and
Contractor’s Functional Responsibilities. During the term of this Agreement, the Contractor shall:
A. Provide pre-hospital emergency medical care and transport services at the advanced life support (ALS level in response to emergency medical calls within the City twenty-four (24) hours each day, seven (7) days a week, without regard to the patient’s financial status;
B. Develop system status management and deployment plans specific to meeting the performance requirements of the City of Great Falls, continuously monitor the implementation of these plans and make necessary changes to the plans to meet system requirements;
C. Provide ambulances, as well as other vehicles, equipment, facilities, medical and other supplies (including fuel, lubricants, maintenance, insurance, appropriate vehicle permits, and repairs/replacements) that are used by Contractor as necessary for the provision of services required as part of this Agreement;
D. Furnish supplies and replacements for those used by the Contractor’s personnel and provide replacement supplies used by Great Falls Fire Rescue when providing patient care and treatment;
▇. ▇▇▇▇▇▇▇▇▇ a recruitment, hiring and retention system consistent with ensuring a quality workforce of clinically competent employees that are currently certified, licensed and/or accredited;
F. Comply with all training requirements established by the State of Montana, and all applicable policies and provisions established by the Great Falls EMS Advisory Board, EMS System Medical Director, and EMS System Administrator;
G. Maintain neat, clean, and professional appearance of all personnel, facilities, and equipment;
▇. ▇▇▇▇▇▇▇▇ a good reputation through ensuring courteous and professional conduct of office and field personnel;
I. Maintain good working relationship with law enforcement agencies, first-responder agencies, hospitals, healthcare providers and other system participants. This shall include working under the Incident Command System (ICS) and using the National Incident Management System (NIMS) during all emergency incidents;
J. Establish and maintain a soft supplies exchange program with first-responder agencies, including Great Falls Fire Rescue. The Contractor will re-supply portable Oxygen to Great Falls Fire Rescue that was used during EMS incidents.
K. Respond to and comply with ongoing reporting requirements in Exhibit A of this Agreement;
▇. ▇▇▇▇▇▇, in a timely manner, operational reports, with necessary documentation to support and verify data provided;
M. Once contrac...
Contractor’s Functional Responsibilities. 6 During the Service Period of this Agreement, as defined in Section 1.2, the 7 CONTRACTOR shall do all of the following:
9 A. Provide Non-Emergency BLS Ground Ambulance for IFT requests in Stanislaus 10 County. Services and care delivered must be evaluated by the CONTRACTOR’S 11 internal quality improvement program and as necessary, through the AGENCY’S 12 quality improvement program in order to improve and maintain effective clinical 13 performance, to detect and correct performance deficiencies and to continuously 14 upgrade the performance and reliability of CONTRACTOR’S services;
16 B. Provide all ambulances, as well as other vehicles and equipment that are necessary 17 for the provision of services required under this Agreement; 18
19 C. Furnish supplies and replacements for those used by the CONTRACTOR’S 20 personnel;
22 D. Establish a recruitment, hiring and retention system consistent with ensuring a 23 quality workforce of clinically competent employees that are appropriately certified;
25 E. Comply with all training requirements established by the State of California;
27 F. Comply with AGENCY policies and procedures;
29 G. Maintain neat, clean, and professional appearance of all personnel, facilities, and
Contractor’s Functional Responsibilities. 6 During the Service Period of this Agreement, as defined in Section 1.2, the 7 CONTRACTOR shall do all of the following:
9 A. Provide Non-Emergency BLS Ground Ambulance for IFT requests in Stanislaus 10 County. Services and care delivered must be evaluated by the CONTRACTOR’S 11 internal quality improvement program and as necessary, through the AGENCY’S 12 quality improvement program in order to improve and maintain effective clinical 13 performance, to detect and correct performance deficiencies and to continuously 14 upgrade the performance and reliability of CONTRACTOR’S services;
16 B. Provide all ambulances, as well as other vehicles and equipment that are necessary 17 for the provision of services required under this Agreement; 18
19 C. Furnish supplies and replacements for those used by the CONTRACTOR’S 20 personnel;
22 D. Establish a recruitment, hiring and retention system consistent with ensuring a 23 quality workforce of clinically competent employees that are appropriately certified;
Contractor’s Functional Responsibilities. During the term of this Agreement, CONTRACTOR will:
A. Provide prehospital emergency medical care and transport services in response to medical 9-1-1 calls within the EOA twenty-four (24) hours each day, seven (7) days a week, 365 days per year without regard to the patient’s financial status;
B. CONTRACTOR is mandated to and shall respond to all requested for services using an Advanced Life Support (“ALS”) Ambulance and shall provide a minimum of two ALS ambulance units and crews ready to respond to any medical 9-1-1 call. Each ALS Ambulance shall be staffed with two personnel, at least one of whom shall be licensed as a Paramedic and the second of whom shall be licensed or certified at the level of EMT or higher (“ALS Ambulance Unit and Crew”), as defined in the California Health and Safety Code and California Code of Regulations. CONTRACTOR’s personnel, shall at all times be appropriately credentialed, certified, licensed and/or county accredited to cover the required duty hours described in Section 2.2 A;
C. Provide a third ambulance, to respond to calls a minimum of 36 hours per week to include weekends and holidays, and during periods of high demand identified by status management and operational needs. The ambulance shall be staffed with two personnel, certified or licensed at the level of EMT or higher for a minimum of 12 hours between 8:00 a.m. – 10:00 p.m.. CONTRACTOR’s personnel shall at all times be appropriately credentialed, certified, licensed and/or county accredited;
1. The third ambulance shall also be properly staffed and available (for a minimum of 12 hours between 8:00 a.m. – 10:00 p.m.) on each of the following holidays:
a. New Year’s Day;
b. President’s Day;
c. Memorial Day;
d. Independence Day (July 4);
e. Labor Day;
2. During periods of High Demand (County-wide) as follows:
a. Motorcycle Rally (generally occurring in July);
b. Special events held within the EOA;
c. When requested pursuant to Section 4.3 of this Agreement;
d. Other periods of high demand (county-wide) as identified by status management and operational needs;
3. If the third ambulance is staffed as a BLS unit it shall respond to Priority A & B calls as determined by SCR911 in the Urban Response Zone.
4. If the third ambulance is staffed as a BLS unit it will be the last unit out (Level 0) for any Priority call in any response zone.
5. Response to calls within Hollister Hills State Vehicular Recreational Area will be provided at the ALS level. Should all ALS resources...
Contractor’s Functional Responsibilities. 3 During the Service Period of this Agreement, as defined in Section 1.2, the CONTRACTOR shall do all of 4 the following:
6 A. Provide non-transporting FRBLS pre-hospital emergency medical care in response to emergency 7 medical calls identified in Section 1.3 twenty-four (24) hours each day, seven days a week unless 8 otherwise committed to another incident; or for an occurrence beyond the CONTRACTOR’S 9 control.
11 1. Clinical performance must be consistent with approved medical standards and protocols. The 12 conduct and appearance of the CONTRACTOR’s personnel must conform to 13 CONTRACTOR’s personnel policy at all times. Services and care delivered must be 14 evaluated by the CONTRACTOR’s internal quality improvement program and as necessary, 15 through the AGENCY’s quality improvement program in order to improve and maintain 16 effective clinical performance, to detect and correct performance deficiencies and to 17 continuously upgrade the performance and reliability of CONTRACTOR’s services. Clinical 18 performance must be extremely reliable, with equipment failure and human error held to a 19 minimum through constant attention to performance, protocol, procedure, performance 20 auditing, and prompt and appropriate corrective action. This Agreement requires the highest 21 levels of performance and reliability, and mere demonstration of effort, even diligent and 22 well-intentioned effort, shall not substitute for performance results. If the CONTRACTOR fails 23 to perform to the Agreement standards, CONTRACTOR may be found to be in Major Breach 24 of its Agreement in order to protect the public health and safety.
26 B. Provide all FRBLS units and equipment that are necessary for the provision of services required 27 under this Agreement;
Contractor’s Functional Responsibilities. Contractor shall provide emergency and non-emergency Ambulance Services, as requested by the County Designated Communications Center within the County, and in accordance with this Agreement. Such Ambulance Services shall be provided in accordance with all Applicable Law. In performing services hereunder, Contractor shall work cooperatively with County’s EMS System, LEMSA, and other system participants as applicable in order to fulfill its obligations under this Agreement. The Contractor provides and manages the delivery of Ambulance Services by meeting or exceeding the requirements of this Agreement.