CONTRACT DELIVERABLES, OBJECTIVES AND OUTCOMES. 7.1. CONTRACTOR shall comply with all requests regarding local, state, and federal performance outcomes measurement requirements and participate in the outcomes measurement processes as requested. 7.2. CONTRACTOR shall work collaboratively with COUNTY to develop process benchmarks and monitor progress in the following areas: 7.2.1. CONTRACTOR will collaborate with the COUNTY in the collection and reporting of performance outcome data, including data relevant to Healthcare Effectiveness Data and Information Set (HEDIS®) measures, as required by DHCS. Measures relevant to this agreement are indicated below (check all that apply): Adherence to Antipsychotic Medications for Individuals with Schizophrenia (BH Core Set measure SAA-AD) Antidepressant Medication Management (BH Core Set measure AMM-AD) Use of First-Line Psychosocial Care for Children and Adolescents on Antipsychotics (BH Core Set measure APP-CH) Follow-Up After Hospitalization for Mental Illness (BH Core Set measure FUH) Percentage of clients offered timely initial appointments, and timely psychiatry appointments, by child and adult. Percentage of high-cost clients receiving case management services Follow up After Emergency Department Visit for Mental Illness (FUM) 7.3. CONTRACTOR shall complete the approved applicable Outcome Screening Form (CARE011– Child) after the initial assessment and at designated times during the therapeutic process, including upon the completion of a new client service plan. This will provide data to COUNTY about children and youth served in the program. 7.4. CONTRACTOR will complete a Child and Adolescent Needs and Services (CANS) tool every six months. The version of the CANS used shall be inclusive of the California CANS-50 referenced in the ACL and available for uploading into the DHCS portal or to the COUNTY until the portal is developed. In addition, the CONTRACTOR will facilitate the completion of the Pediatric Symptom Checklist (PSC-35) by parents/caregivers as required. CONTRACTOR may consult with placing social worker on the best method for this to occur. CONTRACTOR will also follow MHSUDS ACL No. 18-09 which review requirements for implementing the CANS assessment tool within a Child and Family Team (CFT). This should include the placing social worker, and the mental health clinician, to comply with Xxxxx X. mandates. The CFT is to be conducted every 90 days and can include participation in person or via other electronic means. COUNTY will use data to make deci...

CONTRACT DELIVERABLES, OBJECTIVES AND OUTCOMES. A. Contractor shall comply with all requests regarding local, state, and federal performance outcomes measurement requirements and participate in the outcomes measurement processes as requested. B. Contractor shall work collaboratively with County to develop process benchmarks and monitor progress in the following areas: I. Providing timely first service, with a goal of 90% compliance. II. Improving retention beyond assessment process beyond 10%. III. Contractor will collaborate with the County in the collection and reporting of performance outcome data, including data relevant to Healthcare Effectiveness Data and Information Set (HEDIS®) measures, as required by DHCS. Measures relevant to this agreement are indicated below (check all that apply): Adherence to Antipsychotic Medications for Individuals with Schizophrenia (BH Core Set measure SAA-AD) Antidepressant Medication Management (BH Core Set measure AMM-AD) Use of First-Line Psychosocial Care for Children and Adolescents on Antipsychotics (BH Core Set measure APP-CH) Follow-Up After Hospitalization for Mental Illness (BH Core Set measure FUH) Percentage of clients offered timely initial appointments, and timely psychiatry appointments, by child and adult. Percentage of high-cost clients receiving case management services Follow up After Emergency Department Visit for Mental Illness (FUM)

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CONTRACT DELIVERABLES, OBJECTIVES AND OUTCOMES. 9.1 Contractor shall comply with all requests regarding local, state, and federal performance outcomes measurement requirements and participate in the outcomes measurement processes as requested. 9.2 Contractor shall work collaboratively with County to develop process benchmarks and monitor progress in the following areas: 9.3 Contractor will collaborate with the County in the collection and reporting of performance outcomes data, including data relevant to Healthcare Effectiveness Data and Information Set (HEDIS®) measures, as required by DHCS. Measures relevant to this Agreement include: a. Follow up After Emergency Department Visit for Alcohol and Other Drug Abuse (FUA) b. Use of Pharmacotherapy for Opioid Use Disorder (POD) c. Pharmacotherapy of Opioid Use Disorder d. Initiation and Engagement of Alcohol and Other Drug Abuse or Dependence Treatment

CONTRACT DELIVERABLES, OBJECTIVES AND OUTCOMES. 8.1. CONTRACTOR shall comply with all requests regarding local, state, and federal performance outcomes measurement requirements and participate in the outcomes measurement processes as requested. 8.2. CONTRACTOR shall work collaboratively with COUNTY to develop process benchmarks and monitor progress. 8.3. CONTRACTOR shall supply the COUNTY with information regarding its performance of its contractual obligations with regard to services to clients by providing reports on the following: 8.4. Client progress, while in treatment, shall be evaluated using an appropriate assessment and/or placement instrument (e.g. ASAM, ASI, ASI Lite, SASSI) at intervals as required by Title 9 and 22 of the California Code of Regulations. 8.4.1. Client satisfaction surveys shall be collected at minimum annually when COUNTY is issuing the Treatment Perception Survey. XXXXXXXXXX agrees to distribute the survey provided by COUNTY to active clients, collect completed surveys, and return to County according to the notice issued by COUNTY. 8.4.2. CalOMS data on number of intakes, versus number of successful discharges shall be reported. 8.4.3. CONTRACTOR shall supply any other relevant outcome data they have available. 8.5. CONTRACTOR will collaborate with the COUNTY in the collection and reporting of performance outcomes data, including data relevant to Healthcare Effectiveness Data and Information Set (HEDIS®) measures, as required by DHCS. Measures relevant to this Agreement are indicated below (check all that apply): ☒ Follow up After Emergency Department Visit for Alcohol and Other Drug Abuse (FUA) ☐ Use of Pharmacotherapy for Opioid Use Disorder (POD) ☐ Pharmacotherapy of Opioid Use Disorder ☐ Initiation and Engagement of Alcohol and Other Drug Abuse or Dependence Treatment

CONTRACT DELIVERABLES, OBJECTIVES AND OUTCOMES. 7.1. CONTRACTOR shall comply with all requests regarding local, state, and federal performance outcomes measurement requirements and participate in the outcomes measurement processes as requested. 7.2. CONTRACTOR will adhere to the following responsibilities for Lotus operations: • 24-hour screening and admission services, which includes a low-barrier philosophy and practice resulting in a high acceptance rate • 24-hour supervision of the guests of the facility • Daily Living Skills Development • Crisis Intervention, Targeted Case Management and psychosocial rehabilitation • Activities, recreation, skill development, and social interaction • Individual and group therapies • Assistance with daily living skills and other physical assistance as necessary • Case management services • Coordination with family and natural supports • Discharge planning • Facilitate appropriate transportation during the admission and/or discharge process, when appropriate • Complete all paperwork and trainings within expected timeframes for each employee • Ensure that every effort is made to complete and document in EHR Medi-Cal billable services, and that documentation for these services are reviewed regularly for accuracy and compliance with Medi-Cal documentation standards 7.3. In addition to COUNTY’S comprehensive specialty mental health services to adults ages 18 and above, CONTRACTOR shall: • Collaborate with COUNTY regarding client’s progress and resolve any specific problem regarding client care. • Build and maintain positive working relationships with co-workers, other COUNTY employees, the public and community partners such as Xxxxxx Hospitals, Law Enforcement, and partners at Cirby Hills. • CONTRACTOR shall oversee staff performance and outcomes; meet regularly with staff to ensure both timely and effective completion of program deliverables and adherence to COUNTY and Lotus specific policies and procedures. • CONTRACTOR shall provide One (1.0) FTE Program Manager. The program manager will be designated to liaise with and assist with the implementation of the Lotus program; provide supervisory support of CONTRACTOR’S staff; and meet regularly with the ASOC program manager to review expectations, deliverables, and outcomes. • Participate in weekly or bi-monthly COUNTY/CONTRACTOR Lotus operations meetings. • Notify COUNTY of any adverse incidents, unusual occurrences, or potential quality issues and develop and implement a corrective action plan for any deviations from th...

CONTRACT DELIVERABLES, OBJECTIVES AND OUTCOMES. CONTRACTOR shall comply with all requests regarding local, state, and federal performance outcomes measurement requirements and participate in the outcomes measurement processes as requested. CONTRACTOR shall work collaboratively with COUNTY to develop process benchmarks and monitor progress in the following areas: 9.1. CONTRACTOR shall complete the approved applicable Outcome Screening Form (CARE011–Child) after the initial assessment and at designated times during the therapeutic process, including upon the completion of a new client service plan. This will provide data to COUNTY about children and youth served in the program. 9.2. CONTRACTOR will complete a Child and Adolescent Needs and Services (CANS) tool every six months. The version of the CANS used shall be inclusive of the California CANS-50 referenced in the ACL and available for uploading into the DHCS portal or to the COUNTY until the portal is developed. In addition, the CONTRACTOR will facilitate the completion of the Pediatric Symptom Checklist (PSC-35) by parents/caregivers as required. CONTRACTOR may consult with placing social worker on the best method for this to occur. CONTRACTOR will also follow MHSUDS ACL No. 18-09 which review requirements for implementing the CANS assessment tool within a Child and Family Team (CFT). This should include the placing social worker, and the mental health clinician, to comply with Xxxxx X. mandates. The CFT is to be conducted every 90 days and can include participation in person or via other electronic means. COUNTY will use data to make decisions regarding program management, budgeting, and service delivery over the term of the resulting Agreement. Data collected from these screening and outcome tools will be compiled and analyzed throughout the year. CONTRACTOR shall submit copies of the completed forms and aggregate analysis to the COUNTY Contract Administrator on a quarterly basis, or as requested. 9.2.1. CONTRACTOR shall track the time between the receipt of the requests for services and when services have commenced, and shall provide this to COUNTY in its quarterly or annual outcomes report. 9.2.2. CONTRACTOR shall comply with all Medi-Cal charting and documentation standards. 9.2.3. Client Service Plans, when required by state regulation, shall contain all required components as specified herein and be approved by a clinical supervisor who is licensed or license-eligible prior to implementation. 9.2.4. Progress Notes shall be completed within th...

CONTRACT DELIVERABLES, OBJECTIVES AND OUTCOMES. 7.1. CONTRACTOR shall comply with all requests regarding local, state, and federal performance outcomes measurement requirements and participate in the outcomes measurement processes as requested. 7.2. Develop and implement treatment program components, methods, and delivery systems to provide professional and specialty mental health services. 7.3. Establish systems for continuous monitoring of quality of care, and adherence to regulatory and legal requirements. 7.4. Institute methods to develop and monitor utilization criteria to meet medical and service necessity. 7.5. Define and establish communication networks with consumers, referral sources and affiliated agencies to ensure effective continuity of care. 7.6. Recruit and retain experienced, caring, and qualified professional staff to provide program services and promote a therapeutic milieu. 7.6.1. CONTRACTOR will collaborate with the COUNTY in the collection and reporting of performance outcome data, including data relevant to Healthcare Effectiveness Data and Information Set (HEDIS®) measures, as required by DHCS. Measures relevant to this agreement are indicated below (check all that apply): Adherence to Antipsychotic Medications for Individuals with Schizophrenia (BH Core Set measure SAA-AD) Antidepressant Medication Management (BH Core Set measure AMM-AD) Use of First-Line Psychosocial Care for Children and Adolescents on Antipsychotics (BH Core Set measure APP-CH) Follow-Up After Hospitalization for Mental Illness (BH Core Set measure FUH) Percentage of clients offered timely initial appointments, and timely psychiatry appointments, by child and adult. Percentage of high-cost clients receiving case management services Follow up After Emergency Department Visit for Mental Illness (FUM)

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