CONTRACT DELIVERABLES, OBJECTIVES AND OUTCOMES. 7.1. CONTRACTOR shall comply with all requests regarding local, state, and federal performance outcomes measurement requirements and participate in the outcomes measurement processes as requested.
7.2. CONTRACTOR shall work collaboratively with COUNTY to develop process benchmarks and monitor progress in the following areas:
7.2.1. CONTRACTOR will collaborate with the COUNTY in the collection and reporting of performance outcome data, including data relevant to Healthcare Effectiveness Data and Information Set (HEDIS®) measures, as required by DHCS. Measures relevant to this agreement are indicated below (check all that apply): Adherence to Antipsychotic Medications for Individuals with Schizophrenia (BH Core Set measure SAA-AD) Antidepressant Medication Management (BH Core Set measure AMM-AD) Use of First-Line Psychosocial Care for Children and Adolescents on Antipsychotics (BH Core Set measure APP-CH) Follow-Up After Hospitalization for Mental Illness (BH Core Set measure FUH) Percentage of clients offered timely initial appointments, and timely psychiatry appointments, by child and adult. Percentage of high-cost clients receiving case management services Follow up After Emergency Department Visit for Mental Illness (FUM)
7.3. CONTRACTOR shall complete the approved applicable Outcome Screening Form (CARE011– Child) after the initial assessment and at designated times during the therapeutic process, including upon the completion of a new client service plan. This will provide data to COUNTY about children and youth served in the program.
7.4. CONTRACTOR will complete a Child and Adolescent Needs and Services (CANS) tool every six months. The version of the CANS used shall be inclusive of the California CANS-50 referenced in the ACL and available for uploading into the DHCS portal or to the COUNTY until the portal is developed. In addition, the CONTRACTOR will facilitate the completion of the Pediatric Symptom Checklist (PSC-35) by parents/caregivers as required. CONTRACTOR may consult with placing social worker on the best method for this to occur. CONTRACTOR will also follow MHSUDS ACL No. 18-09 which review requirements for implementing the CANS assessment tool within a Child and Family Team (CFT). This should include the placing social worker, and the mental health clinician, to comply with Xxxxx X. mandates. The CFT is to be conducted every 90 days and can include participation in person or via other electronic means. COUNTY will use data to make deci...
CONTRACT DELIVERABLES, OBJECTIVES AND OUTCOMES. A. Contractor shall comply with all requests regarding local, state, and federal performance outcomes measurement requirements and participate in the outcomes measurement processes as requested.
B. Contractor shall work collaboratively with County to develop process benchmarks and monitor progress in the following areas:
I. Providing timely first service, with a goal of 90% compliance.
II. Improving retention beyond assessment process beyond 10%.
III. Contractor will collaborate with the County in the collection and reporting of performance outcome data, including data relevant to Healthcare Effectiveness Data and Information Set (HEDIS®) measures, as required by DHCS. Measures relevant to this agreement are indicated below (check all that apply): Adherence to Antipsychotic Medications for Individuals with Schizophrenia (BH Core Set measure SAA-AD) Antidepressant Medication Management (BH Core Set measure AMM-AD) Use of First-Line Psychosocial Care for Children and Adolescents on Antipsychotics (BH Core Set measure APP-CH) Follow-Up After Hospitalization for Mental Illness (BH Core Set measure FUH) Percentage of clients offered timely initial appointments, and timely psychiatry appointments, by child and adult. Percentage of high-cost clients receiving case management services Follow up After Emergency Department Visit for Mental Illness (FUM)
CONTRACT DELIVERABLES, OBJECTIVES AND OUTCOMES. 9.1 Contractor shall comply with all requests regarding local, state, and federal performance outcomes measurement requirements and participate in the outcomes measurement processes as requested.
9.2 Contractor shall work collaboratively with County to develop process benchmarks and monitor progress in the following areas:
9.3 Contractor will collaborate with the County in the collection and reporting of performance outcomes data, including data relevant to Healthcare Effectiveness Data and Information Set (HEDIS®) measures, as required by DHCS. Measures relevant to this Agreement include:
a. Follow up After Emergency Department Visit for Alcohol and Other Drug Abuse (FUA)
b. Use of Pharmacotherapy for Opioid Use Disorder (POD)
c. Pharmacotherapy of Opioid Use Disorder
d. Initiation and Engagement of Alcohol and Other Drug Abuse or Dependence Treatment
CONTRACT DELIVERABLES, OBJECTIVES AND OUTCOMES. 7.1. CONTRACTOR shall comply with all requests regarding local, state, and federal performance outcomes measurement requirements and participate in the outcomes measurement processes as requested.
7.2. CONTRACTOR shall work collaboratively with COUNTY to develop process benchmarks and monitor progress.
7.3. CONTRACTOR shall submit annual quality improvement plans and quarterly outcome reports.
7.4. CONTRACTOR shall participate in evaluation of the program/service delivery, including the Quality Improvement Committee as requested by COUNTY.
7.5. CONTRACTOR performance shall be measured by data regarding client progress, client satisfaction, intakes and discharges, and other relevant outcome data as collected and reported to COUNTY by CONTRACTOR.
7.6. CONTRACTOR shall complete the applicable Outcome Screening Form (CARE 011–Child or Adult) after the initial assessment and at designated times during the therapeutic process, including upon the completion of a new client service plan. For those under age 21, Child and Adolescent Needs and Strengths (CANS) may be required. This will provide data to COUNTY on people served in the program. Data will also be used by COUNTY for making decisions on program management, budgeting, and service delivery over the term of the resulting Agreement. Data collected from this screening tool will be compiled and analyzed throughout the year. Copies of the completed forms shall be sent to COUNTY Contract Administrator on not less than a quarterly basis.
7.7. CONTRACTOR shall track the number and type of complaints received during the year by its agency for review by its staff, and COUNTY ASOC/CSOC leadership and Quality Improvement staff.
7.8. CONTRACTOR shall track the time between the receipt of the requests for services and when services have commenced, and shall provide this to COUNTY in its quarterly outcomes report.
7.9. CONTRACTOR shall submit to COUNTY on a quarterly basis, or as requested, census of clients receiving services.
7.10. CONTRACTOR shall submit to COUNTY on a quarterly basis, reports that include the number of internal reviews, findings, trends and systematic changes implemented as a result of the Quality Assurance/Quality Improvement activities.
7.11. CONTRACTOR shall comply with all Medi-Cal charting and documentation standards.
7.11.1. Every open case shall meet minimum medical necessity criteria, and this shall be reflected in the Assessment.
7.11.2. Care plans shall contain all required components as spe...
CONTRACT DELIVERABLES, OBJECTIVES AND OUTCOMES. 7.1. CONTRACTOR shall comply with all requests regarding local, state, and federal performance outcomes measurement requirements and participate in the outcomes measurement processes as requested.
7.2. CONTRACTOR will adhere to the following responsibilities for Lotus operations: • 24-hour screening and admission services, which includes a low-barrier philosophy and practice resulting in a high acceptance rate • 24-hour supervision of the guests of the facility • Daily Living Skills Development • Crisis Intervention, Targeted Case Management and psychosocial rehabilitation • Activities, recreation, skill development, and social interaction • Individual and group therapies • Assistance with daily living skills and other physical assistance as necessary • Case management services • Coordination with family and natural supports • Discharge planning • Facilitate appropriate transportation during the admission and/or discharge process, when appropriate • Complete all paperwork and trainings within expected timeframes for each employee • Ensure that every effort is made to complete and document in EHR Medi-Cal billable services, and that documentation for these services are reviewed regularly for accuracy and compliance with Medi-Cal documentation standards
7.3. In addition to COUNTY’S comprehensive specialty mental health services to adults ages 18 and above, CONTRACTOR shall: • Collaborate with COUNTY regarding client’s progress and resolve any specific problem regarding client care. • Build and maintain positive working relationships with co-workers, other COUNTY employees, the public and community partners such as Xxxxxx Hospitals, Law Enforcement, and partners at Cirby Hills. • CONTRACTOR shall oversee staff performance and outcomes; meet regularly with staff to ensure both timely and effective completion of program deliverables and adherence to COUNTY and Lotus specific policies and procedures. • CONTRACTOR shall provide One (1.0) FTE Program Manager. The program manager will be designated to liaise with and assist with the implementation of the Lotus program; provide supervisory support of CONTRACTOR’S staff; and meet regularly with the ASOC program manager to review expectations, deliverables, and outcomes. • Participate in weekly or bi-monthly COUNTY/CONTRACTOR Lotus operations meetings. • Notify COUNTY of any adverse incidents, unusual occurrences, or potential quality issues and develop and implement a corrective action plan for any deviations from th...
CONTRACT DELIVERABLES, OBJECTIVES AND OUTCOMES. 8.1. CONTRACTOR shall comply with all requests regarding local, state, and federal performance outcomes measurement requirements and participate in the outcomes measurement processes as requested.
8.2. CONTRACTOR shall work collaboratively with COUNTY to develop process benchmarks and monitor progress.
8.3. CONTRACTOR shall supply the COUNTY with information regarding its performance of its contractual obligations with regard to services to clients by providing reports on the following:
8.4. Client progress, while in treatment, shall be evaluated using an appropriate assessment and/or placement instrument (e.g. ASAM, ASI, ASI Lite, SASSI) at intervals as required by Title 9 and 22 of the California Code of Regulations.
8.4.1. Client satisfaction surveys shall be collected at minimum annually when COUNTY is issuing the Treatment Perception Survey. XXXXXXXXXX agrees to distribute the survey provided by COUNTY to active clients, collect completed surveys, and return to County according to the notice issued by COUNTY.
8.4.2. CalOMS data on number of intakes, versus number of successful discharges shall be reported.
8.4.3. CONTRACTOR shall supply any other relevant outcome data they have available.
8.5. CONTRACTOR will collaborate with the COUNTY in the collection and reporting of performance outcomes data, including data relevant to Healthcare Effectiveness Data and Information Set (HEDIS®) measures, as required by DHCS. Measures relevant to this Agreement are indicated below (check all that apply): ☒ Follow up After Emergency Department Visit for Alcohol and Other Drug Abuse (FUA) ☐ Use of Pharmacotherapy for Opioid Use Disorder (POD) ☐ Pharmacotherapy of Opioid Use Disorder ☐ Initiation and Engagement of Alcohol and Other Drug Abuse or Dependence Treatment
CONTRACT DELIVERABLES, OBJECTIVES AND OUTCOMES. CONTRACTOR shall comply with all requests regarding local, state, and federal performance outcomes measurement requirements and participate in the outcomes measurement processes as requested. CONTRACTOR shall work collaboratively with COUNTY to develop process benchmarks and monitor progress in the following areas:
CONTRACT DELIVERABLES, OBJECTIVES AND OUTCOMES. 5.1. CONTRACTOR shall comply with all requests regarding local, state, and federal performance outcomes measurement requirements and participate in the outcomes measurement processes as requested.
5.2. CONTRACTOR shall work collaboratively with COUNTY to develop process benchmarks and monitor progress in the following areas:
5.2.1. CONTRACTOR will collaborate with the COUNTY in the collection and reporting of performance outcome data, including data relevant to Healthcare Effectiveness Data and Information Set (HEDIS®) measures, as required by DHCS. Measures relevant to this agreement are indicated below (check all that apply): Adherence to Antipsychotic Medications for Individuals with Schizophrenia (BH Core Set measure SAA-AD) Antidepressant Medication Management (BH Core Set measure AMM-AD) Use of First-Line Psychosocial Care for Children and Adolescents on Antipsychotics (BH Core Set measure APP-CH) Follow-Up After Hospitalization for Mental Illness (BH Core Set measure FUH) Percentage of clients offered timely initial appointments, and timely psychiatry appointments, by child and adult. Percentage of high-cost clients receiving case management services Follow up After Emergency Department Visit for Mental Illness (FUM)
CONTRACT DELIVERABLES, OBJECTIVES AND OUTCOMES. 5.1. CONTRACTOR shall comply with all requests regarding local, state, and federal performance outcomes measurement requirements and participate in the outcomes measurement processes as requested.
5.2. CONTRACTOR shall work collaboratively with COUNTY to develop process benchmarks and monitor progress in the following areas: Adherence to Antipsychotic Medications for Individuals with Schizophrenia (BH Core Set measure SAA-AD) Antidepressant Medication Management (BH Core Set measure AMM-AD) Use of First-Line Psychosocial Care for Children and Adolescents on Antipsychotics (BH Core Set measure APP-CH) Follow-Up After Hospitalization for Mental Illness (BH Core Set measure FUH) Percentage of clients offered timely initial appointments, and timely psychiatry appointments, by child and adult. Percentage of high-cost clients receiving case management services Follow up After Emergency Department Visit for Mental Illness (FUM)
5.3. Program outcomes include a decrease in psychiatric hospitalizations, decrease in incarceration, decrease in homelessness, and an increased involvement in meaningful activities and community.
5.4. CONTRACTOR will collaborate with the COUNTY in the collection and reporting of performance outcome data, including data relevant to Healthcare Effectiveness Data and Information Set (HEDIS®) measures, as required by DHCS. Measures relevant to this agreement are indicated below:
CONTRACT DELIVERABLES, OBJECTIVES AND OUTCOMES. 7.1. CONTRACTOR shall comply with all requests regarding local, state, and federal performance outcomes measurement requirements and participate in the outcomes measurement processes as requested.
7.2. CONTRACTOR shall admit, treat and discharge patients in accordance with COUNTY requirements. Services will be provided at the COUNTY owned Cirby Hills location, a 16-bed acute care service provides intensive psychiatric care to non-medical patients requiring 24- hour professional observation. The patients, age 18 years or older, may be admitted on either a voluntary or involuntary basis. The interventions shall be consistent with the program’s treatment philosophy and shall focus on crisis intervention, stabilization, and a return to lower intensity services.
7.3. CONTRACTOR’s Clinical Administrator shall coordinate this program and have direct responsibility for day-to-day clinical decision-making, including admissions, psychiatric treatment, and discharge planning.
7.4. CONTRACTOR shall be responsible for ensuring the appropriate clinical staffing needs are met including providing vacation coverage for CONTRACTOR’s medical staff.
7.5. CONTRACTOR shall compensate COUNTY for use of the space at Cirby Hills to provide these services.
7.6. Unless otherwise specified below, the tasks, roles, and responsibilities detailed herein shall be the responsibility of the CONTRACTOR:
7.6.1. Comply with CCR, Title 22, Division 5, Chapter 9, Section 77079.5, ensuring that all verbal orders for medications and treatment are signed by the prescribers within 24 hours, excluding weekends and holidays.
7.6.2. Admit and discharge clients as necessary, examine clients and diagnose their mental illness, prescribe and administer psychiatric treatment, order laboratory examination and analysis, write and adjust prescriptions, review reports, records interventions and general progress of clients, consult with other physicians, psychiatrists, practitioners, counselors and personnel regarding on going or problem cases.
7.6.3. Prepare reports and related correspondence, build and maintain positive working relationships with co-workers, other COUNTY employees, community partners (i.e., Xxxxxx Hospitals, jail and jail medical provider, after hours crisis contractor, on-site primary care, crisis residential facility) and the public using principles of good customer service.
7.6.4. Participate in weekly or bi-monthly COUNTY/CONTRACTOR PHF operations meetings.
7.6.5. Participate as requested...
