Program Outcomes. The extent to which activities outlined in the work plan yielded the intended results.
Program Outcomes. The extent to which activities outlined in the work plan yielded the intended results. The evaluation plans must be reviewed and approved by System Agency prior to conducting activities. System Agency will provide written approval and confirmation that evaluation plan activities may be completed. The FY22 Evaluation Plan will be due at the end of FY21.
Program Outcomes. The extent to which activities outlined in the work plan yielded the intended results. The Evaluation Plans must be reviewed and approved by DSHS prior to conducting activities. System Agency will provide written approval and confirmation that activities may be completed.
Program Outcomes. To evaluate and assess the needs of the reentry program, RB must track the following performance metrics in the PBC Reentry selected case management database: • Average number of case management hours per participant per month • Number and percent of adults enrolled in pre-release reentry services per quarter • Number and percent of adults who declined enrollment with reason per quarter • Total number of participants served per quarter • Number and percent of adults receiving cognitive behavioral intervention (CBI) per quarter • Number and percent of adults receiving family engagement services per quarter • Number and percent of adults receiving vocational training services per quarter • Number and percent of adults receiving job readiness services per quarter • Number and percent of adults receiving education services per quarter • Number and percent of adults receiving substance use treatment/services per quarter • Number and percent of adults receiving transition services per quarter *Percent = percentage of total participants served
Program Outcomes. 1. The Contractor agrees to enter all HUD Universal Data Elements and program- specific data elements, as applicable, into the RTFH-approved HMIS for data collection and analytics. Contractor will provide timely Program progress to the City through monthly and term-end reports in a form, format, and submission deadline determined by the City.
2. If stated benchmarks as defined below are not met, Contractor may be required to submit a performance improvement plan in a form and format determined by the City.
3. For the Agreement Term, the Contractor will ensure the following primary Outreach Program outcomes and standards: Resource Utilization Number of individuals/households served (unique and aggregated) Reporting Only Demographics of individuals assisted Prioritization Percentage of clients referred from the By-Name List 60% (Mobile Response Team) Percentage of Engaged Clients Exited to Permanent Housing Matched Through CES Reporting Only Exits Total Exits per month and YTD Reporting Only Exits to Permanent Housing Reporting Only Exits to Emergency Shelter per month and YTD Reporting Only Exits to Longer-Term Housing per month and YTD Length of time to exit by type per month and YTD Conversion Percentage of Enrollments that are Converted into Engagements Reporting Only Length of Time to Convert Client Enrollments into Engagements System Coordination Number of Resource Referrals Provided by Type Reporting Only Clients Assisted in Obtaining Valid Identification and/or Social Security Card Response Number of Requests Received by Source and Response Time Reporting Only Geographic Distribution Detail by Council District
Program Outcomes. The Contractor shall provide qualified Employment Program Service for consumer support services that include the following program outcomes:
a. Clients in an employment program will be supported to work towards a living wage. A living wage is the amount needed to enable an individual to meet or exceed his/her living expenses. Clients should average twenty (20) hours of community work per week or eighty-six (86) hours per month. The amount of service a Client receives will be based on his/her demonstrated need, acuity level and work history per WAC 388-828.
b. Prior to beginning service or prior to an expected change in service, the Contractor will clearly communicate to the Client and the County the maximum service hours per month the Client can expect to receive. Service changes will not occur until the Client has received proper notification from DDA.
i. The Client’s DDA PCSP is the driver for service. The County Service Authorization and updated Planned Rates information will not exceed the Client’s DDA PCSP, as applicable.
ii. The amount of service the Client receives should match with the County Service Authorization and updated Planned Rates information.
c. All Clients will have an individualized plan to identify Client’s preferences. Minimum plan elements are outlined in the reference document “Criteria for Evaluation.” A copy of the Client’s individualized plan will be provided to their CRM, guardian and others as appropriate.
d. Semi-annual progress reports that describe the outcomes of activities will be provided by the Contractor to the County and CRM, guardian, and others as appropriate. The report will summarize the progress made towards the Client’s individualized goals and/or the progress as a result of Individualized Technical Assistance.
e. All Clients will be contacted according to Client need and at least once per month.
f. Employment services must adhere to the Home and Community based settings (HCBS) requirements of 42CFR 441 530(a)(1), including that:
i. The setting is integrated in the greater community and supports individuals to have full access to the greater community;
ii. Ensure the individual received services in the community to the same degree of access as individuals not receiving Medicaid HCBS;
iii. The setting provides opportunities to seek employment and work in competitive integrated settings; and
iv. The setting facilities individual choice regarding services and supports, and who provides them.
Program Outcomes. The Provider shall submit to the Buyer annual program outcome reports on or before December 31st for the previous fiscal year. The Provider shall submit one report per licensed program. Each program outcome report shall indicate and measure the Provider’s intended program outcomes and shall not be client or Buyer specific. Refer to Attachment B Program Outcomes.
Program Outcomes. The Contractor shall provide qualified Employment Program Service for consumer support services that include the following program outcomes:
a. Monthly Community Inclusion service support hours will be based on the Client’s CI service level per WAC 000-000-0000 for all Clients who began receiving CI services July 1, 2011 and forward.
i. To ensure health and safety, promote positive image and relationships in the community, increase competence and individualized skill-building, and achieve other expected benefits of CI, services will occur individually or in a group of no more than two (2) or three (3) individuals with similar interests and needs.
ii. CI services will focus on activities that are typically experienced by the general public. Support to participate in segregated activities and/or specialized activities will not be reimbursed.
iii. A Client receiving CI services will not receive employment support simultaneously.
iv. A Client receiving CI services may at any time choose to leave CI to pursue work and received employment support.
b. Clients in an employment program will be supported to work towards a living wage. A living wage is the amount needed to enable an individual to meet or exceed his/her living expenses. Clients should average twenty (20) hours of community work per week or eighty-six (86) hours per month; however, each person’s preferred hours of employment should be taken into consideration. The amount of service a Client receives will be based on his/her demonstrated need, acuity level and work history per WAC 388-828.
c. Prior to beginning service or prior to an expected change in service, the Contractor will clearly communicate to the Client and the County the maximum service hours per month the Client can expect to receive. Service changes will not occur until the Client has received proper notification from DDA.
i. The Client’s DDA PCSP is the driver for service. The County Service Authorization and updated Planned Rates information will not exceed the Client’s DDA PCSP.
ii. The amount of service the Client receives should match with the County Service Authorization and updated Planned Rates information.
d. All Clients will have an Individualized Employment or Community Inclusion plan to identify Client’s preferences. Minimum plan elements are outlined in the reference document “Criteria for Evaluation.” A copy of the Client’s individualized plan will be provided to their CRM, guardian and others as appropriate.
e. Semi-annual p...
Program Outcomes. All Program progress will be documented to the Commission through monthly and term-end reports in a form and format determined by Commission and/or by the City. Contractor agrees to enter all data into the RTFH-approved HMIS for data collection and analytics. Formatted: Bulleted + Level: 1 + Aligned at: 0.6" + Indent at: 0.85" • At least 65 percent of Program participants who exit will leave for permanent housing; and • No more than 15 percent of the Program participants who leave the Program will return to shelters. For the Agreement term, the Contractor will ensure the following primary Program outputs and outcomes: PERFORMANCE OUTCOME MEASURE STANDARD Low Barrier to Entry Prioritize Entry for Persons from the Streets, Emergency Shelter, or Safe Xxxxxx 100% Access to Resources/Services to Move into Permanent Housing and Stabilize Average Length of Stay ≤ 120 days Exits Negative ≤ 20% non-compliance Positive: Bridge Housing Reporting only for Fiscal Year 2018. Data will be evaluated, scope and outcome recommendations will be made by a third party consultant chosen by Commission panel which will include representation from Contractors to establish Fiscal Year 2019 scope and metrics. Positive: Emergency Shelter Efficient and Effective Use of Resources Monthly Average Occupancy Rate At least 90% Data Quality Missing or Incomplete Data ≤ 5% in HMIS Timeliness of Data Entry 100% of client data entered within 3-business days Recidivism Number of exited clients return to shelter Reporting only for Fiscal Year 2018. Data will be evaluated and outcome recommendations made by a third party consultant to establish Fiscal Year 2019 metrics. Customer Service Shelter Resident Satisfaction Reporting Only Critical Incident Reports Demographics Shelter Clients Community Outreach Community meetings and feedback solicited If stated benchmarks are not met, Contractor may be required to submit a corrective action plan in a form and format determined by Commission.
Program Outcomes. DCJ funded programs are required to align to the NSW Human Services Outcomes Framework. The Human Services Outcomes Framework provides a way to understand and measure the extent to which DCJ makes a long-term positive difference to people’s lives and enables us to build evidence of what works in improving wellbeing. The intended OP-SII outcomes are: • Economic: participants achieve and are engaged in employment in a field or industry identified in an agreed Training, Employment and Housing Plan Education and Skills: participants have improved skills through training or education and improved work readiness Empowerment: participants improve their confidence, increased self-esteem and hope for the future Social and community: participants are role models for a working lifestyle to family and peers Health: participants have improved physical and mental health and wellbeing Home: participants achieve housing independence, where appropriate. Please note: While the OP-SII intends to achieve and collect data on the above outcomes for participants, only the education, employment and housing outcomes specified in the HSA Schedule are payable. Further detail, including outcomes definitions, evidencing and verification is available in the HSA Schedule.
